To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(1463)
Positive reviews(1447)
Reviews with photos/video(339)
Friendly front desk staff(180)
Delicious breakfast(92)
Well decorated(47)
Located downtown(30)
Has rooms for families(18)
Awesome gym(14)
Good views(12)
Has French windows(9)
Negative reviews(16)
M. Wong
Business Room (2 beds)
Stayed in черв. 2024 p.
Other
2 review
4.5/5
Great
Posted on 18 черв. 2024 p.
Good location and very clean hotel. Breakfast is also good.
Response from Property: Dear guest, we sincerely appreciate your generous rating of 4.5 points. Your recognition is a great honor for us and serves as a strong motivation to continuously enhance our future services and innovations. We eagerly look forward to welcoming you again in the future, where we will be delighted to provide you with exceptional service.
Beng Hwee
Superior Room (2 beds)
Stayed in бер. 2024 p.
Family
2 review
4.5/5
Great
Posted on 4 квіт. 2024 p.
A very enjoyable stay. The front desk staff are all very friendly and helpful, especially 小李 and 小曾, always very patient in listening to my needs and taking immediate actions to assist us. My WeChat app can’t work to pay the rides, they not only provide advices but also took an extra miles to get me a car/ taxi when I was hurrying to get my father in law to travel. The security guards were equally great in assisting to him in getting on or off the car.
Indeed, a remarkable hotel will not be missed with the service. The dim sum restaurant is also fantastic. Food is superb.
Response from Property: 【🌊Cantonese Morning Tea🌊】Hello, my dear friends, see pro so thoughtful comments, Adventurer heart gushed out a warm current, From the top of the head to the heart of the feet seems to get through the governor two channels, happy! Sincerely thank you for your recognition. Our design intentions, you all understand! Let every travel outside the guests feel that we go all out to spread the mission of Hainan. Huangma Yehai is a modern luxury high-end business hotel for business elite and parent-child family. looking forward to your friend.
BERNIEe
Superior Room (Double bed)
Stayed in бер. 2024 p.
Travel with friends
16 review
5.0/5
Outstanding
Posted on 7 квіт. 2024 p.
Although its a local hotel , but it has "Xiao Du" smart home in all thier rooms. Rooms are clean and very convinient with alot of shops and places near by. Beats international chains by a mile on worth.
Response from Property: 【🌊Thoughtful hand gift🌊】Hello, my dear friends, see pro so thoughtful comments, Adventurer heart gushed out a warm current, From the top of the head to the heart of the feet seems to get through the governor two channels, happy! Sincerely thank you for your recognition. Our design intentions, you all understand! Let every travel outside the guests feel that we go all out to spread the mission of Hainan. Huangma Yehai is a modern luxury high-end business hotel for business elite and parent-child family. looking forward to your friend.
Anonymous User
Superior Room (Double bed)
Stayed in бер. 2024 p.
Travel with friends
7 review
4.5/5
Great
Posted on 26 бер. 2024 p.
Overall, the Huangma Yehai International Hotel offered a very positive experience for the price. The room was clean and well-maintained, which is always a priority. A big plus was the modern bathroom featuring a bidet and heated seat - a nice touch you don't always find at this price point.
While everything else was great, the pillows weren't the fluffiest. They weren't terrible, but if you're particular about pillow comfort, you might want to bring your own.
In conclusion, if you're looking for a clean, comfortable, and affordable stay in Haikou, the Huangma Yehai International Hotel is a strong option.
Response from Property: 【🌊 intimate gift 🌊】thank you for your careful review! We are committed to providing you with a kind and thoughtful experience. Adventurer believes that the guests are family, careful, intimate, is each Real Madrid coconut sea hotel staff gave you the most sincere gift, here, we will as always with a kind smile welcome you to come again, thank you! The hotel is located in the bustling area of Haikou, especially suitable for self-driving tourists. There are free tax-free buses + tax-free coupons + SPA experience coupons + catering vouchers. Parking super convenient, thanks to the sea people's home to have such a family!
M
Business Room (Double bed)
Stayed in лют. 2024 p.
Solo travelers
3 review
5.0/5
Outstanding
Posted on 7 лют. 2024 p.
The service was excellent. I had a noisy neighbor and the staff took me to other rooms to see if I wanted to change. The were so efficient, kind and committed to making sure I was happy and satisfied. All of the TV channels are Chinese but you have an option to scan and pay for English or American movies - which was nice.
Response from Property: Dear guest: Thank you for your comments! The hotel advocates "heart service", we are trying to find the opportunity to provide you with service, to provide you with a more satisfactory, more comfortable rest environment! Your satisfaction is our pursuit! We look forward to your visit to the home of the Intruder again.
MK83
Superior Room (Double bed)
Stayed in січ. 2024 p.
Solo travelers
21 review
4.7/5
Amazing
Posted on 8 лют. 2024 p.
I love this hotel and the location. It is the only hotel I book when I got to Haikou. The staff especially the manager are wonderful.
Response from Property: Dear guests: Every city has its own charm that leaves a lasting impression on people, and every season offers breathtaking scenery that is hard to let go of. Each hotel holds precious memories of warmth and sweetness. We sincerely hope that Real Madrid Coconut Sea International Hotel will become an unforgettable and exceptional part of your memories. It brings us great joy to provide you with a wonderful experience during your trip. Your appreciation for the hotel serves as a tremendous encouragement and motivates us to continuously improve. We are dedicated to creating a homely atmosphere where every guest feels welcomed and cherished. The staff at Coconut Sea eagerly awaits your return visit, wishing you a happy life~
Guest User
Superior Room (Double bed)
Stayed in трав. 2024 p.
Family
2 review
5.0/5
Outstanding
Posted on 1 черв. 2024 p.
Good and fantastic
Response from Property: Dear guest, we sincerely appreciate your support and trust in us. We are committed to upholding our service concept of dedication and meticulousness, ensuring that you experience the comfort of home at Real Madrid Coconut Sea International Hotel. We eagerly anticipate your return visit to witness our progress, and wish you a joyful day every day!
Guest User
Family Friendly Room
Stayed in січ. 2024 p.
Family
5 review
5.0/5
Outstanding
Posted on 6 січ. 2024 p.
Very good Service 👍
Response from Property: Dear guest, we sincerely appreciate your support and trust in us. We are committed to upholding our service concept of dedication and meticulousness, ensuring that you experience the comfort of home at Real Madrid Coconut Sea International Hotel. We eagerly anticipate your return visit to witness our progress, and wish you a joyful day every day!
Guest User
Superior Room (Double bed)
Stayed in черв. 2024 p.
Couples
4 review
5.0/5
Outstanding
Posted on 1 вер. 2024 p.
goodgood
MLJdayuan
Superior Room (2 beds)
Stayed in серп. 2024 p.
Solo travelers
25 review
5.0/5
Outstanding
Posted on 26 серп. 2024 p.
They upgraded my room, which was very considerate. The breakfast was rich, the room was clean, and the hotel had convenient transportation. The service staff was also enthusiastic. Ms. Chen Qiuling patiently introduced me to a restaurant where locals eat. Very good
Original TextTranslated by Google
Response from Property: 【🌊Free Upgrade Benefits🌊】Dear guests: Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope that the Royal Madrid Yehai International Hotel will be the warmest and most unique one in your memory. I am very happy to bring you a wonderful time on your trip. Your praise has greatly encouraged the hotel and is also the driving force for our progress. We will continue to maintain our passion and strive to make every guest feel at home. Yehai Chuanghai people are eagerly looking forward to your visit again. I wish you a happy life~
May GY
Superior Room (Double bed)
Stayed in серп. 2024 p.
Couples
43 review
5.0/5
Outstanding
Posted on 21 серп. 2024 p.
The hotel is in a very good location, with many places to eat around. The parking lot is not small, and it is convenient to park by car. The room is large, the decoration is modern and simple, the room is smart, the room is clean and tidy, the bedding is very comfortable, and the hotel is very cost-effective. If I have the opportunity to come to Haikou, I will choose here again. I specially booked a room without breakfast, and chose the hotel's third-floor tea restaurant for breakfast. I got an unexpected surprise. It's a great tea restaurant! The products are authentic, good quality and cheap.
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Guest User
Superior Room (2 beds)
Stayed in серп. 2024 p.
Family
6 review
5.0/5
Outstanding
Posted on 21 серп. 2024 p.
A hotel in the southern part of Haikou, surprisingly satisfactory. It has its own parking lot (open-air, equipped with a small number of slow charging guns). There is a fast charging station 200 meters away. The hotel is newly decorated and clean. The surprise is the large bakery My Bread next to the hotel, which is super delicious, with good service and good business. It is definitely a high-end bakery in a first-tier city. The hotel's own breakfast is quite ordinary, probably at the level of Four Seasons.
Original TextTranslated by Google
Response from Property: 【🌊New Energy Charging Pile🌊】Thank you for your careful review! We are committed to providing you with a cordial and thoughtful stay experience. Chuanghairen believes that guests are family members. Carefulness and thoughtfulness are the most sincere gifts given to you by every staff of the Royal Madrid Coconut Sea Hotel. Here, we will continue to welcome you with a cordial smile. Thank you! The hotel is located in a bustling area of Haikou, especially suitable for self-driving tourists. There are also free duty-free coupons + mini bar + dining vouchers. Parking is super convenient. Thank you for having a family like you in Chuanghairen's Home!
OGdawei
Family Friendly Room
Stayed in серп. 2024 p.
Family
77 review
4.5/5
Great
Posted on 31 серп. 2024 p.
The location of the Royal Madrid Coconut Sea Hotel is very good, and the surrounding area is very prosperous and lively. It has everything you need for eating, drinking and playing, and it is only 5 minutes drive from the Qilou Old Street. This time I booked a parent-child room. There are many plush toys in the room. The children like it very much. The hotel parking is free, but the parking lot should be shared with the community, and the parking space is a bit tight. The hotel's breakfast restaurant is actually a teahouse for eating dad tea. If you are satisfied with the hotel's buffet breakfast, you can order directly and enjoy a meal of dad tea. There are so many people that you even need to queue up. Most of them are locals, which shows that it is very authentic.
Original TextTranslated by Google
Guest User
Business Room (Double bed)
Stayed in серп. 2024 p.
Couples
2 review
5.0/5
Outstanding
Posted on 11 серп. 2024 p.
The hotel service is very good, the food is very good, because it was raining, we helped to delay the check-out, and the front desk manager Weng was very considerate. I will stay in this hotel next time I come to Haikou. I received flowers on Valentine's Day, very warm
Original TextTranslated by Google
Response from Property: 【🌊Happy Chinese Valentine's Day🌊】You are right. The beauty of the hotel comes from the excellent you~ Dear one who understands life and loves to travel~ Hello, I believe you must be a traveler who pays special attention to high quality and appreciates it~ You have discovered the advantages of the hotel's good location and good service. It is our supreme honor to be a VIP like you. This will continue to encourage the hotel to continuously optimize its products and services to provide the best accommodation experience for every guest who comes to travel on vacation. Your likes and your praises are very useful to our hotel. Thank you very much~ If you come to this city again in the future, remember to choose our Seafarer's Home again. We welcome all seafarers to return home, and we welcome you~ I wish you a happy Chinese Valentine's Day~
Hehuanzhen01
Superior Room (Double bed)
Stayed in серп. 2024 p.
Family
2 review
5.0/5
Outstanding
Posted on 9 серп. 2024 p.
A very satisfying stay. The room was upgraded for free. The service attitude was great. A small gift was given to the children, who were very happy. The room was very clean and smart. The snacks in the restaurant were unexpectedly delicious. I highly recommend the Royal Madrid Yehai International Hotel.