Garden Apartment Hotel Haikou Bay Reviews

Response from Property: Dear guest, hello! Thank you for your suggestions, we will continue to strengthen the hygiene and cleaning, sincerely look forward to your visit again!

Response from Property: Dear guests, We regret that you could not have a full score of the check-in experience, sorry for the inconvenience caused to you, sincerely look forward to your visit again!

Response from Property: Dear guests, thank you for your choice of Haikou Bay Hengda Yige Vacation Apartment and your recognition. We sincerely look forward to your visit again

Response from Property: Dear friends, I am very sorry that I did not bring you the expected check-in experience, and I put forward valuable suggestions. We have solved your problems immediately and look forward to your next visit

Response from Property: Thank you for your support and look forward to seeing you again

Response from Property: Thank you for choosing our hotel and we look forward to seeing you again!

Response from Property: Dear guests！ I'm very sorry that it didn't bring you the expected check-in experience and put forward valuable suggestions. We will improve the quality service and room hygiene quality according to your feedback. I hope you can choose our Egarden Apart' Hotel, Haikou Bay next time to provide you with better service!

Response from Property: Dear friends! I'm sorry I didn't give you a perfect holiday experience. Please accept our most sincere apologies here. With your feedback, we will gradually improve and improve it. Sincerely look forward to your coming again and wish you a happy life!

Response from Property: Dear guest, hello! Thank you for choosing to stay at Hengda Yige Holiday Apartment in Haikou Bay and giving your comments. Xiaoyi is deeply sorry for not being able to provide you with a satisfactory stay experience. Xiaoyi will work with his companions to seriously rectify the problems you reported: 1. The TV has a signal and can play normally, but because the hotel is located at the seaside and is easily affected by moisture, the LCD monitor of the guest room TV will show the phenomenon you mentioned after turning it on, and it will disappear after a few minutes of turning it on. We will strengthen this inspection when we do the room in the future. Thank you! 2. Mosquito problem: The hotel is located at the seaside, and 90% of the rooms face the sea. When most guests check in, they can't wait to open the balcony screen and go to the balcony to see the sea. If it is at night, the mosquitoes on the seaside will take the opportunity to fly into the room and bite the guests, and finally feel comfortable. So we posted a warm reminder on the glass, and be sure to close the screen at night. Of course, the guest room is also equipped with a mosquito repellent. 3. The hotel rooms are all real pictures, but what you mentioned is also true. For some years, we need to replace or indicate that the actual room type shall prevail. 4. For the sea exploration package you booked, you can pick up a set of tools for digging oysters from the seaside reefs at the front desk. Our front desk staff forgot to remind you. This is our problem. We apologize. 5. For the breakfast plate issue you mentioned, all tableware in the hotel has been sterilized at high temperature in the dishwasher and can be used with confidence. Some plates may have some traces of wear and tear due to long-term use, resulting in a bad appearance. We apologize that they really need to be replaced. 6. Food safety issues: Regarding breakfast production issues, the restaurant strictly produces in accordance with the food safety code, and daily breakfast samples are kept for inspection. The soy milk is indeed not freshly squeezed, but it is also strictly selected for soy milk powder for boiling. It can be absolutely assured and practical. Thank you very much for giving us advice. Xiaoyi will be more rigorous in food production in the future. 7. Hygiene issues: The waiter strictly cleans and cleans according to the one-to-one change, but there are still some small details in the room that are not in place. We will strengthen the detail inspection in the future. Please forgive us for the inconvenience. Finally, thank you again for your support! I also hope that you can give us a chance to witness our improvement and progress! I wish you Pepsi-Cola and all the best!