Lemon Bay Chain Hotel (Haikou Meilan Airport Store) Reviews
Lemon Bay Chain Hotel (Haikou Meilan Airport Store)
Provincial Highway 201, Meilan Village, Yanfeng Town, opposite Grandma's Gourmet Garden, Meilan District, Haikou, Hainan, ChinaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Lemon Bay Chain Hotel (Haikou Meilan Airport Store) Guest Reviews
4.1/5
98 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities4.1
Service4.2
Cleanliness4.1
Filter by:
Sort by:
All reviews(98)
Positive reviews(81)
Reviews with photos/video(8)
Close to airport(12)
Convenient location(12)
Easy to get around(11)
Friendly front desk staff(10)
Offers pick-up/drop-offs(8)
Classy environment(5)
Many dining options(4)
Strange smell in room(3)
Negative reviews(17)
Comer the roamer
Fragrance Double Bed Room
Stayed in Jan 2023
Friends
44 review
3.5/5
Posted on Jan 17, 2023
I’ve seen battle like this before at an airport hotel in rural Xi’an. I was defeated then like I was last night. My first encounter with the enemy was in the bathroom terrain. A land cruiser A2000 cockroach made his presence known and I had to barricade my living space with the bathroom door and a towel wedged underneath. The 2nd enemy came in the form of a 8 legged wall crawler. I’ve been resisting their invasion since I was a young boy, easy enough to annihilate. The last and most worthy opponent of the night got me while I slept. At first, I thought the blanket and pillow were making my head violently itch, but then I heard her. The motor of a four winged mosquito out of hell buzzed by my head. I jumped up, hit the light, located her, and I will spare you the graphic and gory details of that finale. I might of slept an hour or two that evening. I present the battlefield below.
Response from Property: Thanks for your feedback ,we will try to improve in future ,welcome again!
Argiope
Mingting Double Bed Room
Stayed in Apr 2022
Friends
15 review
4.2/5
Very Good
Posted on Apr 25, 2022
The hotel staff was friendly. They were not able to speak English, however, we were able to communicate through WeChat. The location was really close the airport and they had a bus that took us from and to there.
Response from Property: OK,Thank you for your evaluation ,we will try our best to learn English for communicate fluently with you .Providing a convenient and easyable hotel environment is our purpose. Welcome to you again.
Hutsulka Ksenya
Mingting Double Bed Room
Stayed in Jan 2022
Solo travelers
2 review
2.2/5
Posted on Feb 1, 2022
The hotel is located close to the airport and railway station, all the necessary things are there. Staff is very helpful. But cleanliness could be better, persistent smell of dampness.
Response from Property: Dear guests,thank you for your comments on the hotell We apologize for your experience during your stay in the hotel.We will inform relevant departments of our opinions to improve the quality of hygiene and strengthen the inspection of hygiene.If you come here next time,we hope to book the hotel again and give us a chance to apologize.Look forward to coming again!
Guest User
Fragrance Double Bed Room
Stayed in Oct 2021
Couples
11 review
4.0/5
Very Good
Posted on Oct 5, 2021
A comfortable and convenient airport hotel - no frills. Lots of nearby restaurants to grab something to eat pre or post flight.
Paulette
Fragrance Double Bed Room
Stayed in Apr 2022
Solo travelers
10 review
3.0/5
Posted on May 7, 2022
Convenient
Response from Property: OK,Thank you for your evaluation
Guest User
Family Friendly Room
Stayed in Mar 2024
Family
1 review
4.2/5
Very Good
Posted on Apr 1, 2024
In the attic, the sheets are laid out. The front desk service is good.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Anonymous User
Mingting Double Bed Room
Stayed in Apr 2024
Other
3 review
3.2/5
Posted on Apr 5, 2024
There are a lot of mosquitoes in the room, and mosquito coils are of no use at all. It is recommended to put more mosquito coils in one room.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Guestroom (2 beds)
Stayed in Feb 2024
Family
1 review
1.0/5
Posted on Feb 14, 2024
We agreed to send you to the airport, but the front desk said the car would be delayed for half an hour. I had no choice but to take a taxi and it cost 21. I complained.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Anonymous User
Mingting Double Bed Room
Stayed in Mar 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 23, 2024
The environment is good and the boss is very polite
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Our hotel is about 3 kilometers away from the airport. The hotel provides free airport pick-up and drop-off services, 24-hour hot water, free WIFI, charging piles at the door of the hotel, and free parking. There are restaurants, fruit shops, supermarkets, breakfast shops around the hotel, free washing machines and kitchens, and balconies for drying clothes. The hotel has parent-child rooms, king-size rooms, twin rooms, round-bed rooms, and quad rooms. Thank you again for your affirmation of the hotel. I look forward to visiting you again and wish you a pleasant journey!
Xianbeilinqu
Guestroom (2 beds)
Stayed in Mar 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 27, 2023
I am a foreigner and this is my first time booking a hotel in Meilan. I feel very satisfied so if you want to book a hotel, don't book other hotels. I recommend you a very good hotel, "Haikou Lemon Bay Hotel". Xiao Wu's service attitude at the front desk was very warm and hospitable.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your good comments. Our hotel is about three kilometers away from the airport, about 10-15 minutes by car. The hotel provides free airport pick-up and drop-off services. There is free parking in front of the hotel. There is a charging station at the door of the hotel. The hotel provides free WIFI service, 24-hour hot water, and a balcony for drying clothes. There is a fruit shop, breakfast shop, restaurant, and supermarket at the door of the hotel. Travel is very convenient. Thank you again for your affirmation of the hotel. I look forward to visiting you again. I wish you a pleasant journey!
Anonymous User
Mingting Double Bed Room
Stayed in Mar 2023
Friends
15 review
5.0/5
Outstanding
Posted on Mar 14, 2023
Facilities: Complete facilities, large rooms
Sanitation: Clean and tidy
Environment: Close to Meilan International Airport, no shopping district around, not many places to eat
Service: The hotel has free airport pick-up and drop-off service, which is shared by several hotels, very nice
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Our hotel is about 3 kilometers away from the airport. The hotel provides free airport pick-up and drop-off services, 24-hour hot water, free WIFI, charging piles at the door of the hotel, and free parking. There are restaurants, fruit shops, supermarkets, breakfast shops around the hotel, free washing machines and kitchens, and balconies for drying clothes. The hotel has parent-child rooms, king-size rooms, twin rooms, round-bed rooms, and quad rooms. Thank you again for your affirmation of the hotel. I look forward to visiting you again and wish you a pleasant journey!
Anonymous User
Mingting Double Bed Room
Stayed in Sep 2023
Other
1 review
2.5/5
Posted on Sep 8, 2023
Near the airport, very old. Anyway, it's okay to stay for one night if you are catching a flight. If you are with children, you should stay in a better place, don't try to save money. It's just close, nothing special. It's better to check in early, otherwise the remaining rooms are shabby.
Facilities: old
Hygiene: relatively poor, the shower head seems to have not been cleaned for several years and is full of scale. I don't know how this chain store does it.
Environment: poor sound insulation, two rooms are facing the elevator door.
Service: There is no professional-looking front desk, but they are quite polite.
Regarding the airport pick-up service: He just chartered a minibus with many nearby hotels, and then he will add you on WeChat and send you a video on how to find the minibus, which is a round-trip service. You have to wait for a long time, and there are basically no seats. The suitcases are also placed on the bus, which is very crowded.
In short, it is suitable for saving money to stay for one night to catch an early flight. It is not recommended to stay if you are not in a hurry, especially if you are with children.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
wedscv147258
Fragrance Double Bed Room
Stayed in Aug 2023
Solo travelers
113 review
3.7/5
Posted on Sep 1, 2023
The room design is very good. The driver who sent us to the airport came quite early. There is a cooler nearby. Cons: There is a big difference between the front desk in the early morning and the next day. The one in the early morning was a bit fierce because I arrived late and wanted ice cream. The two front desk staff on the second day were ok. And what about that phone call? You are still wise after the fact after you have arrived at the airport?
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your good comments. Our hotel is about three kilometers away from the airport, about 10-15 minutes by car. The hotel provides free airport pick-up and drop-off services. There is free parking in front of the hotel. There is a charging station at the door of the hotel. The hotel provides free WIFI service, 24-hour hot water, and a balcony for drying clothes. There is a fruit shop, breakfast shop, restaurant, and supermarket at the door of the hotel. Travel is very convenient. Thank you again for your affirmation of the hotel. I look forward to visiting you again. I wish you a pleasant journey!
Guest User
Guestroom - 4-Person Occupancy
Stayed in Feb 2023
Family
1 review
5.0/5
Outstanding
Posted on Feb 5, 2023
Very good, clean, sanitary, good layout, good hot water, enthusiastic owner, airport drop-off on time, and wake-up service to remind you to drop off. I have been away for half a month, and this is the most comfortable and considerate hotel.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Our hotel is about 3 kilometers away from the airport. The hotel provides free airport pick-up and drop-off services, 24-hour hot water, free WIFI, charging piles at the door of the hotel, and free parking. There are restaurants, fruit shops, supermarkets, breakfast shops around the hotel, free washing machines and kitchens, and balconies for drying clothes. The hotel has parent-child rooms, king-size rooms, twin rooms, round-bed rooms, and quad rooms. Thank you again for your affirmation of the hotel. I look forward to visiting you again and wish you a pleasant journey!
Anonymous User
Family Friendly Room
Stayed in Feb 2023
Family
1 review
1.5/5
Posted on Feb 4, 2023
I've never seen anything like this in my life. I spent over 200 yuan to stay in a dirty and messy room. This kind of store really doesn't intend to have repeat customers. I'm disgusted enough. You can see how bad it is by looking at the pictures. I was so disgusted that I'm at a loss for words. Look at the pictures
Original TextTranslated by Google
6/7
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. We will definitely make improvements. Our hotel is about 3 kilometers away from the airport. The hotel provides free airport pick-up and drop-off services, 24-hour hot water, free WIFI, restaurants, fruit shops, supermarkets, breakfast shops around the hotel, free washing machines and kitchens, and balconies for drying clothes. The hotel has parent-child rooms, king-size rooms, twin rooms, round-bed rooms, and quad rooms. The hotel's bed sheets and quilts are changed for each guest. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to seeing you again!