To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.6
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All reviews(2826)
Positive reviews(2741)
Reviews with photos/video(322)
Friendly front desk staff(300)
Easy to get around(192)
Delicious breakfast(139)
Luxurious(47)
Perfect for business trips(44)
Close to airport(33)
Loved the night views(30)
Awesome gym(19)
Negative reviews(82)
saba rizwan
Superior Room - With View (Double Bed) (Special )
Stayed in Feb 2024
Family
17 review
4.7/5
Amazing
Posted on Feb 20, 2024
hotel is good ..staff very helpful but rooms have little smell if you open curtains it will gone .. Staff is best ..decent nice and helpful so i prefer
Response from Property: Thank you very much for your support and look forward to your next visit
Gnynot
Premier Duplex Suite - 4-Room, With View
Stayed in Oct 2023
Family
2 review
2.5/5
Posted on Dec 12, 2023
we were here at the presidental suite but the rooms was very dated. The location is actually quite far from the center.
Response from Property: Very sorryWe will make improvementsLooking forward to your next visit!
JC-
Superior Room - With View (Double Bed) (Special )
Stayed in Oct 2023
Solo travelers
3 review
4.2/5
Very Good
Posted on Oct 20, 2023
Location near to railway station. Curtains were too thin and light could still enter the room
Response from Property: Thank you very much for your support
Guest User
Stayed in Aug 2023
Couples
13 review
3.0/5
Posted on Aug 31, 2023
A lot of mirrors,it really scared me as a student the price is also not affordable
Response from Property: Thank you so much for staying!We are very sorry that you are not satisfied. We will make further improvements and hope to serve you better next time. Thank you.
dym@
Superior Room - With View (Double Bed) (Special )
Stayed in Oct 2023
Business travelers
150 review
5.0/5
Outstanding
Posted on Oct 20, 2023
Grand hotel
Response from Property: Thank you.
lonelymen
Stayed in Nov 2021
Business travelers
118 review
5.0/5
Outstanding
Posted on Nov 27, 2021
very good very good very good very good very good very good very good very good very good very good very good very good very good very good very good very good very good very good
Guest User
2-bed Room With View
Stayed in Sep 2024
Other
2 review
5.0/5
Outstanding
Posted on Sep 3, 2024
The swimming pool of this hotel is really nice. It has been renovated and the children like it very much. There are many murals painted on it. There is also a children's playground next to the swimming pool. My baby likes to play there very much. The staff are also very nice.
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Anonymous User
2-bed Room With View
Stayed in Sep 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Sep 3, 2024
Very considerate hotel. They called before check-in to ask about needs and introduced the hotel's benefits. It was really good. You can stay for 24 hours. If you check in in the morning, you can also check out later. It can be said to be very good. I went to the western restaurant for afternoon tea. The environment is very good. It is next to the swimming pool.
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Guest User
Superior Room - With View (Double Bed) (Special )
Stayed in Aug 2024
Business travelers
41 review
4.7/5
Amazing
Posted on Aug 30, 2024
The facilities are complete, the rooms are clean and tidy, the environment is good, the travel is convenient, the service attitude is good, and the waiter acts quickly when you call for something. The front desk clerk Li Yuanyuan warmly welcomes guests with a smile, actively serves, and the service attitude is thumbs up!
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Guest User
Superior Room - With View (Double Bed) (Special )
Stayed in Jul 2024
Family
5 review
5.0/5
Outstanding
Posted on Jul 23, 2024
The hotel service is very good, and they also give away fruit coffee and five sets of clothes for free. It is so convenient. Miss Xiaoli at the front desk enthusiastically introduced the hotel service facilities, etc.
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Guest User
Superior Room - With View (Double Bed) (Special )
Stayed in Jul 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Aug 31, 2024
This hotel has a great location and convenient transportation. The room is clean and tidy, the facilities are complete, and the service attitude is very good. The breakfast is rich in variety and tastes very good. In short, it is very cost-effective and recommended to everyone!
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Xiaoxiaowan
2-bed Room With View
Stayed in Jul 2024
Business travelers
14 review
4.7/5
Amazing
Posted on Jul 7, 2024
The floor is very high with a wide view. The decoration is Chinese style. The room is clean. The takeaway cannot be delivered by robot. However, the service is very good. I would like to especially praise Miss Yuanyuan at the front desk for her efficiency, speed and affinity.
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Elfewald
2-bed Room With View
Stayed in Jun 2024
Business travelers
23 review
4.8/5
Amazing
Posted on Jun 17, 2024
Generally, when traveling, we prefer to stay in hotels that have opened in the past two years. Because the guests we met booked this hotel first, we also checked in. It is indeed a big hotel! When checking in, we found out that this hotel is a 24-hour check-in system. We checked in at 8 pm yesterday and can stay until 8 pm today to check out. There will also be aunties to clean in the afternoon.
Environment: Gorgeous appearance, large parking lot. Breakfast is great, right next to the swimming pool. Opposite is the gym. Living on the 24th floor, the view is very good.
Service: The lobby service is superb. Help us carry luggage and open the car door, very enthusiastic. The front desk and housekeeping are very considerate. It is just that takeaways cannot be delivered to the door, and it is recommended to be equipped with robots.
Hygiene: Cleaned very cleanly, the toilet is equipped with disposable toilet pads
Facilities: The furniture and hardware in the room are old, mainly sofas, coffee tables, wardrobes, etc. The lighting in the bathroom is also a bit dim. Carpets are still used, but there are no stains. The mattress and sheets are not bad, very clean.
In general, I am very satisfied. The five-star service quality is reflected.
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6/7
Guest User
Superior Room - With View (Double Bed) (Special )
Stayed in Jun 2024
Business travelers
1 review
2.6/5
Posted on Jun 13, 2024
Facilities: The rooms are okay, just an old-fashioned hotel, similar to Mahogany Home Furnishing. The shower drain and wash basin were very slow. If you book a hotel by yourself, this is not recommended.
Service: Why is the service given a low score? Because takeout is not delivered upstairs. Moreover, the front desk and guest rooms are responsible for each other separately. If you want to replenish your room, you can use a robot to deliver it, but if you order takeout, you have to go downstairs and pick it up yourself. What era has it been, and we still don’t need takeout? I called the front desk and was told directly that they would not deliver it. I went downstairs to question him and said he didn't receive the call. The number of the service staff on duty that night: 3604 (if I remember correctly.)
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Christinalvxingdaren
Superior Room - With View (Double Bed) (Special )
Stayed in Apr 2024
Solo travelers
350 review
5.0/5
Outstanding
Posted on Apr 21, 2024
The location is good, but the hotel rooms are really diverse...
It also comes with breakfast, which is very cost-effective, so many people stay here, and there are also tour groups.
Facilities: The lobby looks like a three- or four-star hotel, the elevator looks like a four- or five-star hotel, the swimming pool is very unique and nice, the rooms have many styles, and the serviced apartments look like B&Bs. Finally, I upgraded to luxury accommodation, which makes it feel like staying in a hotel. Thank you.
Hygiene: clean
Environment: There are too many decoration styles and it’s a bit confusing. Even the room cards have different sizes. I’m drunk...
Service: Service attitude is pretty good
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6/8
Response from Property: Your satisfaction is our greatest comfort and reward. Thank you for witnessing the growth of Shengyi with us. We will continue to improve and operate with care. Shengyi welcomes you to visit again. I wish you a sunny mood every day~