To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(7027)
Positive reviews(6889)
Reviews with photos/video(1052)
Easy to get around(557)
Friendly front desk staff(467)
Convenient parking(420)
Delicious breakfast(387)
Located downtown(93)
Perfect for families(79)
Tasty restaurant(39)
Negative reviews(133)
João
Selected Deluxe Double Room
Stayed in 2024년 7월
Couples
15 review
5.0/5
Outstanding
Posted on 2024년7월15일
Second time staying in this hotel and enjoying. Really good price/value. Hotel is in a central area and nice to relax alone or in couple.
kevenhai
Selected Superior Family Friendly Room
Stayed in 2024년 4월
Family
5 review
5.0/5
Outstanding
Posted on 2024년4월18일
Good and clean
Guest User
Selected Superior Twin Room
Stayed in 2024년 5월
Family
2 review
4.5/5
Great
Posted on 2024년5월5일
Really friendly staffs! Although we only stayed for a night, we really enjoyed our stay. Will definitely be back again if we visit Haikou again!
Kan Hai, Kevin
Selected Superior Family Friendly Room
Stayed in 2023년 10월
Family
2 review
3.5/5
Posted on 2023년12월20일
It is a local hotel, you could order food delivery. It is quite value for money if you are looking to travel for families.
Response from Property: Thank you for choosing Xiaohuang for your trip! Royal Madrid Holiday Inn is located on the main road in the center of Haikou, surrounded by transportation hubs. No matter where you go, it is a convenient central location. There are many bus routes in front of the hotel, and the help of the airport and high-speed rail makes us more perfect; the hotel is adjacent to the arcade old building Street, Wugong Temple, Riyue Plaza Duty-free Shop, Wanghai International Shopping Mall, Nanya Plaza and other urban tourist attractions and business districts are good choices for shopping and entertainment; the parking lot with 300 parking spaces once again adds to your self-driving travel Guangcai, we hope that Xiaohuang can give you a happy experience, and let us welcome you back "home" again!
FL0
Selected Superior Twin Room
Stayed in 2024년 4월
Family
1 review
3.5/5
Posted on 2024년4월14일
Can tell its age . Cleanliness is not consistent, we stayed on 2 separate occasions, 1st stay was given clean roon, 2nd stay room was not so clean.
Yeo HL
Selected Deluxe Double Room
Stayed in 2023년 7월
Travel with friends
20 review
4.7/5
Amazing
Posted on 2023년7월24일
Receptionist was very helpful for transport, directions to tourist attractions, rooms clean, toiletries was excellent..
Response from Property: Welcome back "home"! Huangma Holiday Hotel always adheres to the service tenet of customer first to receive every guest, fast check-in process, personalized service during check-in, convenience when check-out, and one-stop service for you. The hotel provides you with enough services for your sleep, and provides you with coconut milk and snacks before going to bed to make your night more happy. In addition, our free laundry and parking will add a better experience to your travel. Xiaohuang looks forward to meeting you again and encountering a hotel trip with high-quality services again!
Travelling Mars
Selected Superior Family Room A
Stayed in 2023년 12월
Family
3 review
5.0/5
Outstanding
Posted on 2023년12월15일
The hotel location is quite good. Staff was nice and helpful. It even has free laundry services. The staff give both kids complimentary gifts.
Anonymous User
Deluxe 2-bed Room
Stayed in 2024년 8월
Family
1 review
5.0/5
Outstanding
Posted on 2024년9월1일
Good services and cleanliness
Guest User
Selected Superior Family Room A
Stayed in 2023년 11월
Travel with friends
6 review
5.0/5
Outstanding
Posted on 2023년11월5일
The room was cosy and clean. Counter staff was warm and friendly.
Guest User
Selected Deluxe Double Room
Stayed in 2023년 5월
Solo travelers
1 review
4.2/5
Very Good
Posted on 2023년5월29일
The location was good, everything was convenient, bed was comfortable and clean. The only downside about this hotel is the waterproofing of the glass doors. There were leakages, resulting in a wet floor outside the shower area. I hope that the engineering team will look into the maintenance of shower rooms. (Room 1406)
Response from Property: Welcome back "home"! Royal Madrid Holiday Hotel always adheres to the customer-oriented service tenet to receive every guest, with fast check-in process, personalized service during check-in, and convenience during check-out. It provides you with convenient and fast high-quality services in one stop. The hotel provides you with The sleep service provides you with coconut juice, snacks, etc. before going to bed, making your night more happy. In addition, our free laundry and parking add a better experience to your trip. Xiao Huang looks forward to seeing you again Meet again, encounter a hotel trip with high-quality service!
oldwu777
Selected Deluxe Double Room
Stayed in 2023년 11월
Business travelers
6 review
4.5/5
Great
Posted on 2023년11월12일
VERY GOOD
Guest User
Selected Deluxe Double Room
Stayed in 2023년 12월
Travel with friends
1 review
5.0/5
Outstanding
Posted on 2023년12월19일
good!
Weixiaoxiao-ya
Selected Deluxe Double Room
Stayed in 2024년 9월
Couples
2 review
5.0/5
Outstanding
Posted on 2024년9월3일
The hotel is a relatively old chain store. The facilities are a little old, but they are relatively complete. The bedding is quite clean. Some Hainan-style coconut sugar and coconut milk are also provided when you check in. A plate of coconut sugar is also provided in the public area outside the room. Guests can enjoy it, very considerate
Original TextTranslated by Google
Guest User
Selected Deluxe Double Room
Stayed in 2024년 8월
Other
4 review
3.8/5
Good
Posted on 2024년8월31일
1. The environment is average. There is a stench when you enter the room. It took a while to turn on the air conditioner for ventilation. The pillows are not very clean. There are blood spots, and the middle part of one pillow is obviously yellow. The lobby on the first floor is not well ventilated and the air has a stench. The children's playground is in a corner of the lobby. The air is not good. It is a small area with a few building blocks. 2. The breakfast is OK, the variety is average. 3. There is only one building, you can park your car, and there are no other facilities to play in the yard. The advantage is that the room is relatively large and not crowded. The hotel is located in a relatively central area.
Original TextTranslated by Google
Response from Property: Welcome back "home"! Huangma Holiday Hotel always adheres to the service tenet of customer first to receive every guest, with fast check-in process, personalized service during check-in, and convenient check-out. It provides you with convenient and fast quality services in one stop. The hotel provides you with enough services for your sleep, and provides you with coconut milk, snacks, etc. before bed, so that you can feel happier at night. In addition, our free laundry and parking will add a better experience to your travel. Xiaohuang looks forward to meeting you again and encountering the hotel journey with quality services again!
Guest User
Selected Superior Family Room A
Stayed in 2024년 8월
Family
1 review
5.0/5
Outstanding
Posted on 2024년8월29일
The hotel facilities are a bit old, but it is still clean and tidy. There are very few parent-child suites at this price in Haikou. I chose this one after comparing many. I took the initiative to call to confirm the room and check-in requirements before checking in. The location of the hotel is pretty good. It is not far from anywhere. There is a residential living circle behind the hotel. There are many delicious places to go when you are free. Finally, I gave a small gift when I checked out, which is just right for the children to play with
Original TextTranslated by Google
Response from Property: Welcome back "home"! Huangma Holiday Hotel always adheres to the service tenet of customer first to receive every guest, with fast check-in process, personalized service during check-in, and convenient check-out. It provides you with convenient and fast quality services in one stop. The hotel provides you with enough services for your sleep, and provides you with coconut milk, snacks, etc. before bed, so that you can feel happier at night. In addition, our free laundry and parking will add a better experience to your travel. Xiaohuang looks forward to meeting you again and encountering the hotel journey with quality services again!