Haikou Dream House Hotel (Nansha Road) Guest Reviews
4.4/5
266 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(266)
Positive reviews(252)
Reviews with photos/video(49)
Easy to get around(13)
Friendly front desk staff(9)
Classy environment(7)
Many dining options(7)
Large rooms(6)
Comfortable bed(5)
Amazing natural light(3)
Would stay again(3)
Negative reviews(14)
Anonymous User
Ireland Double Bed Room
Stayed in Dec 2022
Solo travelers
4 review
5.0/5
Outstanding
Posted on Dec 30, 2022
good location, close to the center. the room is comfortable.
Guest User
Budget Mengjia Double Bed Room
Stayed in Nov 2023
Business travelers
5 review
2.5/5
Posted on Nov 4, 2023
The knocking on the door is loud when the time comes, which affects your rest. Overtime is 20 yuan an hour.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for staying at Xiaomengjia and leaving a review. I'm sorry that I couldn't give you a satisfactory check-in experience. Xiaomengjia's check-out time is before 14:00. Our front desk The process is to call guests 20-30 minutes in advance to remind them of the check-out time. If no one answers the phone in the room, they will call the cell phone. Only when no one answers the door will they knock on the door. Maybe the customer service lady knocks on the door because she is afraid that you will not be able to check out. I heard it, so I was a little louder. I'm really sorry. Xiaomeng will definitely strengthen training and strive to give every guest a more comfortable stay experience. Overtime fees at Xiaomeng are the same as those in the hotel industry. Xiaomeng always puts the feelings of every guest at the store first, has a progressive heart, and strives to be close to perfection. With your encouragement, Xiaomeng will definitely do better. Thank you and wish you well~~~