Hampton by Hilton Haikou Nanhai

Hampton by Hilton Haikou Nanhai Reviews

Hampton by Hilton Haikou Nanhai

No.889 Nanhai Avenue, Nanhai Xingfuhui I, Xiuying District, Haikou, Hainan, ChinaView Hotel Details
Hampton by Hilton Haikou Nanhai
Hampton by Hilton Haikou NanhaiHampton by Hilton Haikou NanhaiHampton by Hilton Haikou Nanhai
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Hampton by Hilton Haikou Nanhai Guest Reviews

4.8/5
Excellent
3457 review
Verified reviews
Location4.7
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(3457)
Positive reviews(3414)
Reviews with photos/video(470)
Friendly front desk staff(509)
Delicious breakfast(427)
Relaxing hot springs(107)
Perfect for kids(96)
Has play area for children(84)
Negative reviews(37)
Sue Tay
Family Suite
Stayed in Jun 2024
Family
1 review
4.5/5
Great
Posted on Jul 6, 2024
Had a very pleasant stay. Room is spacious and clean. 10 mins walk to shops, restaurants, supermarkets & massage spas. Reception staff are polite & helpful.
Response from Property: 親愛的朋友您好!感謝您在百忙之中抽空分享愉快的度假體驗,得到您的肯定是我們最大的鼓舞。我們接待的不僅僅是客人,更是來自遠方的朋友。“友善、可靠、關懷、周全”,是歡朋帶給客人的個性魅力,更是客人鍾情歡朋的原因,我們會努力做的越來越好,希望能有機會再次為你服務期待您的滿分體驗——等待你的歡小朋。
Sergei
Superior Room (2 beds)
Stayed in Jul 2022
Family
6 review
4.7/5
Amazing
Posted on Aug 6, 2022
It was really nice to stay there for two nights, friendly staff and two swimming pools, fitness room.
Response from Property: Dear guest, thank you very much for your five-star review and recognition. Huan Xiaopeng is a mid-to-high-end business hotel of the Hilton family. The layout and facilities of the rooms are implemented in accordance with the requirements of the group, and the decoration style is colorful and joyful. The bed and bedding are Serta's standard double patented mattress and carnation bedding, the bathroom and shower equipment are Kohler sanitary ware, with PeterThomas-Ruth bath products; the movable desk with ergonomic chair, provides beyond expectations Comfortable office environment; there are also unique city landmark background images, interactive message walls, and intelligent guest control panels, which are very popular among guests. Hampton has always been committed to receiving every passenger sincerely like a friend, providing "friendly, reliable, caring, and comprehensive" service charm. Our growth is inseparable from the support of you and every guest, and we look forward to receiving it next time. Your more appreciation - love your Huan Xiao Peng.
Ke
Superior Room (2 beds)
Stayed in Dec 2023
Family
6 review
5.0/5
Outstanding
Posted on Feb 19, 2024
Nice hotel, good facility
Response from Property: 感謝您的支持,讓我們為邁出下一步積蓄能量。您的認可,使我們前行的腳步更加有力。千言萬語將化作行動付諸於每一個細節,衹為您的滿意而歸——充滿期待的歡小朋。
Guest User
Superior Room (2 beds)
Stayed in Feb 2022
Family
4 review
4.7/5
Amazing
Posted on Mar 31, 2022
Nice and modern hotel. Friendly staff, nice breakfast.
Response from Property: 親愛的朋友,您好!感謝您選擇海口南海希爾頓歡朋酒店,您的每一次驚喜和感動,是我們前進的方向和動力!同時也感謝您對酒店員工的認可,相信對他們來講也是最好的鼓勵,我們會一如既往保持我們的服務,期待你的下次“回家”,我一直在這裏等着你回來--始終如一的歡小朋!
mymymy1206
Superior Room (2 beds)
Stayed in Nov 2024
Family
38 review
5.0/5
Outstanding
Posted on Dec 13, 2024
We drove more than 2,000 kilometers to the island and chose this hotel as our first stop. The hotel is relatively close to the new harbor, has good facilities, delicious food, and a small garden shared with the adjacent community.
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Response from Property: 與君初相識,猶如故人歸。春風十里,都不如你的認可,很開心您的旅程能有歡小朋的陪伴。期待與您的下次再見,祝您旅途愉快,萬事勝意!
Qicaimeiguirensheng
Superior Room (2 beds)
Stayed in Nov 2024
Other
44 review
5.0/5
Outstanding
Posted on Dec 11, 2024
Along the way, I stayed in many Hilton franchise stores. The outstanding feature of this store is that it has a 25-meter-long indoor swimming pool and hot spring pool, which are shared with the community. The room facilities are complete and meet the requirements of the franchise store. The breakfast is relatively rich, but slightly inferior to the franchise stores in the north. There are plenty of parking spaces in the underground parking garage. The front desk staff is considerate and enthusiastic, and the service is well received.
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Response from Property: Dear friend, thank you very much for your review of Hampton by Hilton Haikou Nanhai. We are honored to spend a happy time with you. Your encouragement is our driving force to keep moving forward. I hope you can feel our most sincere love every time you travel - the friendly and caring Hampton by Hilton.
Gongyejiemo
Superior Double Room
Stayed in Nov 2024
Solo travelers
6 review
5.0/5
Outstanding
Posted on Dec 5, 2024
The lobby is clean and tidy, the front desk service is very good, I recommend staying here. All the service staff are very enthusiastic. I left late and was afraid that I would not have time to ask the restaurant to help heat up the leftover takeaway from yesterday. The restaurant's kitchen and manager are very enthusiastic. The only thing that confused me was that when I first checked in at the hotel, the front desk greeted me with a very confused tone and eyes. After I told them that I had booked with Ctrip and gave them my ID card, they seemed to become enthusiastic. I don't quite understand this point. Everything else is great, the sleep is comfortable, and the buffet is also very good.
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Response from Property: Dear friend, hello! Thank you for taking the time out of your busy schedule to share your pleasant holiday experience. Your affirmation is our greatest encouragement. We receive not only guests, but also friends from afar. Huan Xiaopeng has already reported the opinions about the front desk to the relevant departments, and we will also strengthen relevant training. "Friendly, reliable, caring, and thoughtful" is the personal charm that Huanpeng brings to guests, and it is also the reason why guests love Huanpeng. We will work hard to do better and better, and hope to have the opportunity to serve you again - waiting for your Huan Xiaopeng!
lonelyharry
Superior Double Room
Stayed in Oct 2024
Couples
2 review
5.0/5
Outstanding
Posted on Nov 22, 2024
The room is very spacious and bright, the service is available on call, and the service attitude is good. The check-in process in the lobby is efficient, and the staff has good professionalism. I like this hotel very much. I will stay here again in the future.
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Response from Property: We met for the first time and received such a high evaluation from you. My heart is beating with excitement! As a "fresh meat" that has just entered the Chinese market, Hampton by Hilton is very happy to receive your support! Hampton by Hilton is positioned as a mid-to-high-end business hotel brand, aiming to provide cost-effective and high-quality accommodation experience for the majority of business travel elites and parent-child families. We look forward to your visit again - Hampton is getting better and better!
Guest User
Superior Double Room
Stayed in Oct 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Nov 22, 2024
This is the first time I have taken the initiative to write a review for a hotel. I can only say that it greatly exceeded my expectations! Very good 👍🏻 I came to Haikou from the Northeast to watch Charlie's concert. I have stayed at Ritz Four Seasons and Conrad. I can only say that the service here is really comparable! Service: Help with luggage at the door. The front desk is very patient and nice! The level of thoughtfulness is greater than that of Conrad Four Seasons in the Northeast. 🌹 The most noteworthy thing is that free concert pick-up and drop-off service is provided! The ability to handle affairs is stronger than that of the concert organizer... Environment: The room area is large, very sufficient, and it is also cleaned in time! Overall, it exceeded expectations! Especially the pick-up and drop-off service for the concert. It is highly recommended for everyone to come here to watch the concert. Although it is a bit far from the city attractions, it is only 7km to Wuyuanhe Stadium. The hotel also provides pick-up and drop-off service!
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6/7
Response from Property: Dear friend, hello! Thank you for taking the time out of your busy schedule to share your pleasant holiday experience. Your affirmation is our greatest encouragement. We receive not only guests, but also friends from afar. "Friendly, reliable, caring, and thoughtful" are the unique charms that Huanpeng brings to guests, and they are also the reasons why guests love Huanpeng. We will strive to do better and better, and hope to have the opportunity to serve you again - waiting for your Huanpeng!
Aiminiling
Superior Room (2 beds)
Stayed in Oct 2024
Solo travelers
33 review
3.7/5
Posted on Nov 10, 2024
The room was very good, in the style I like, but the so-called hot spring in the hotel facilities is a hot spring shared with the neighborhood next door, which is just hot water, and the water temperature is not high, and there are many mosquitoes. There was no communication with the hotel front desk the whole time. The room card was given directly after check-in, and the guests were not asked if they had any requirements, whether they smoked, etc. They would not take the initiative to introduce the hotel situation, and would not even take the initiative to tell the breakfast time. The people in the restaurant are OK and very enthusiastic.
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Response from Property: Dear guest, I am very sorry to have left you with such a feeling. Your valuable opinions are very important to us. We will inform the relevant departments of your opinions to improve the quality of service. If you come here next time, I hope you can book this hotel again and give us a chance to apologize - sincerely, Huan Xiaopeng.
Mingjingzhitai
Superior Room (2 beds)
Stayed in Oct 2024
Family
49 review
5.0/5
Outstanding
Posted on Nov 12, 2024
It is close to the new seaport and the whole community is relatively new. Although it is next to the elevated road, it is very quiet after closing at night and I had a good rest. The breakfast is good and the environment is very good.
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Response from Property: 親愛的歡友您好,感謝您對海口南海希爾頓歡朋酒店的好評和喜愛!非常高興您對歡小朋服務的稱讚。出門在外,住得舒心是每個旅者的期望,也是酒店服務的終極目標。我們會不斷努力,令旅途盡善盡美。歡小朋期待您的再次光臨——真心實意的歡小朋!
Guest User
Superior Room (2 beds)
Stayed in Sep 2024
Other
20 review
5.0/5
Outstanding
Posted on Nov 5, 2024
Take a boat to Haikou from Xuwen Port, not far from Haikou New Port, drive quickly, there is free underground parking, there are many places to eat around, you don't have to worry about not having food if you arrive late. The innermost room has a balcony, super awesome, Hilton, quality assurance.
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Response from Property: 非常感謝您選擇歡朋。您的滿意,讓我們無比幸福:您的力薦,讓我們感到萬分榮幸。歡朋能贏得您的厚愛,我們深知唯有以堅持不懈的努力,方能做得更好,讓更多朋友的力薦!我們會更加努力做到更加精緻和驚喜,期待再次光臨!
Guest User
Deluxe Double Room
Stayed in Sep 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Nov 4, 2024
This hotel has its own free underground parking lot, which is very convenient for self-driving. It deserves praise. The service attitude of the front desk is also very good, and the arranged room is very comfortable. The environment is very good, with complete facilities and equipment, including a swimming pool, a gym, and a children's playground. There is also a hot spring, which the service staff said is a natural hot spring. The breakfast variety is also rich and the taste is good. Overall, the hotel itself is well equipped and is worth recommending.
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Response from Property: Thank you very much for choosing Huanpeng. Your satisfaction makes us extremely happy: your recommendation makes us feel extremely honored. Huanpeng can win your love, we know that only with unremitting efforts can we do better and get more friends to recommend! We will work harder to be more exquisite and surprising, and look forward to seeing you again!
Guest User
Superior Room (2 beds)
Stayed in Sep 2024
Family
1 review
4.5/5
Great
Posted on Nov 4, 2024
We were with the family in this hotel. We liked everything very much. The staff is friendly, always trying to help. They answer all questions. We went to breakfast, everything was also top notch. The national cuisine is beyond praise. We visited the pool and hot tubs. It was wonderful, especially in the rain. A magnificent hotel - I recommend it!
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Response from Property: There is always the warmth of unexpected encounters. Your satisfaction is our greatest pursuit. We are looking forward to your next visit. Huan Xiaopeng is always waiting for you~
Guest User
Superior Double Room
Stayed in Sep 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Oct 22, 2024
The room is clean and comfortable, the front desk service is very thoughtful, and we upgraded to a lake view room. There is free underground parking. It is very close to the highway intersection, which is very convenient for self-driving travelers. The breakfast is also very rich. I will stay in this hotel every time I go to Haikou. It is highly recommended!
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Response from Property: Thank you very much for your support and encouragement. Every surprise and touch you give us is our direction and motivation! At the same time, thank you for your recognition of the hotel staff. I believe it is also the best encouragement for them. Hampton has always been committed to sincerely receiving every traveler like a friend and providing "friendly, reliable, caring and thoughtful" service charm. We will continue to maintain our service and look forward to your next "home". I have been here Waiting for you to come back here - always happy children!