Junzilan Hotel (Guoxing Avenue Provincial Government) Reviews
Junzilan Hotel (Guoxing Avenue Provincial Government)
1F, Feixing Mansion, No.3 Dayingshan East 3rd Rd, Guoxing Avenue, Meilan District, Haikou, Hainan, ChinaView Hotel Details
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Junzilan Hotel (Guoxing Avenue Provincial Government) Guest Reviews
4.7/5
Outstanding
1971 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(1971)
Positive reviews(1911)
Reviews with photos/video(313)
Classy environment(184)
Friendly front desk staff(160)
Large rooms(151)
Awesome amenities(132)
Delicious breakfast(77)
Would stay again(70)
Perfect for business trips(25)
Has facilities for children(9)
Negative reviews(58)
hph142796
Queen Room
Stayed in лип. 2024 p.
Family
6 review
5.0/5
Outstanding
Posted on 8 лип. 2024 p.
Good service from reception. Will come back next time
Guest User
Queen Room
Stayed in трав. 2024 p.
Family
1 review
3.2/5
Posted on 15 трав. 2024 p.
Booked this hotel because of the family room. Cleaniness to be improved. House keeping daily only change towels n make up bed. Floor not vacuumed. Stayed for 3 nights. The lift is shared with other hotels. Currently undergoing some renovation on other level.
Response from Property: I am honored to have the opportunity to receive foreign guests, thank you for your choice. We apologize for any minor complaints during your stay. The hotel has stepped up the inspection of the guest's hygiene standards. Any non-compliance will not be tolerated. However, the hotel is a normal state of business, there is no temporary construction transformation, the hotel floor with ladder control, absolutely ensure the safety of guests. Our team will continue to work hard and look forward to meeting you again.
Guest User
Twin Room
Stayed in трав. 2022 p.
Family
1 review
5.0/5
Outstanding
Posted on 16 трав. 2022 p.
This hotel is great, we enjoyed a lot with kids. Architecture and designing is best.
Front desk is good and talk with us very friendly. Our washroom door broken by kids, and they changed to other big room free of cost.
Response from Property: Dear guest, very happy you can stay in our hotel, bring you a happy experience we are very happy, the children are very lovely, also look forward to your next stay, wish you a happy life!
Somadina
Queen Room
Stayed in вер. 2021 p.
Solo travelers
19 review
5.0/5
Outstanding
Posted on 21 вер. 2021 p.
One of the best rooms I’ve seen in a while clean and facilities are up to date will definitely come back
Response from Property: Every encounter in life is hard won. Clivia cherishes every encounter and provides you with high-quality and efficient service experience. I'm glad to leave you good memories after parting. All Xiaolan look forward to your coming again!
Afanbufan
Twin Room
Stayed in трав. 2024 p.
Business travelers
8 review
5.0/5
Outstanding
Posted on 8 трав. 2024 p.
The room is very nice, very tidy and clean. The service of the front desk lady is also very good. The overall cost performance is very high
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Response from Property: We are very glad that you have a pleasant time in our hotel. Your recognition and praise are our greatest motivation! Hygiene and cleanliness are always our promise to our guests. Our team will continue to work hard and hope to serve you again in the near future.
Guest User
Family-friendly Family Room
Stayed in трав. 2024 p.
Family
6 review
5.0/5
Outstanding
Posted on 7 трав. 2024 p.
The service attitude is very good, the room is very clean, the children like the bunk beds very much, and they can wash and dry clothes after playing in the water at the beach. It is very suitable for family trips. Recommended! The restaurant downstairs is also very delicious, which is very convenient
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Response from Property: Every bit of love comes from the smile and touch of the heart. It is our wish to make you satisfied. We will work harder. Xiaolan is looking forward to seeing you again!
.......XY.......
Family-friendly Family Room
Stayed in квіт. 2024 p.
Family
6 review
2.1/5
Posted on 19 квіт. 2024 p.
It's more like an apartment than a hotel. The room looks like it was an apartment, and I can't bear to look at it. There is a minibar at the door, with a night light and a kettle but no plug. . . What is this operation? The stool is also in the corner and needs to be carried by yourself. The room was in poor hygiene, moldy, patched, and the screws on the child's bed were loose. It was a parent-child room but there were no children's slippers and children's toiletries. I put up with it. Then I found a white object on the bedside table. I thought it was glue because a protective corner was installed. When I touched it with my hand, I discovered it was chewing gum. . . . I. . . . I told the front desk about this, and they didn't mention changing my room. They just asked the aunt to clean it up. I thought it was too late, so I decided to change my reservation for two nights to one night. I was already in a bad mood when I got here. I found mosquitoes in the room, so I wanted to call the landline and ask the front desk to get another one. I found that the landline was broken and I couldn't make calls. Then I called on my mobile phone and was told that there was no extra mosquito repellent. . . I'm convinced. . . The breakfast the next day was also hard to describe, it felt like a makeshift breakfast room. I originally wanted to give it all 0.5 points, but then I thought someone helped me carry my luggage from the door to the front desk when I first arrived. . .
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6/9
Response from Property: The hotel attaches great importance to your feedback and is very sorry for bringing you a bad stay experience. We have moved out all the facilities in the room and checked the dead spots one by one. The phone in the room has also been tested and it is working. It is probably that the line is temporarily busy or the wrong button has been dialed. To call the front desk, please dial 0. Children's supplies are available at the front desk and on the floor. Yes, just because the room also has chess and card functions, it was not actively added. The hotel will seriously rectify the above problems and improve the experience of family guests. Thank you also for being merciful and retaining points for our front desk service. Finally, I wish you a safe trip and may you always be happy.
Guest User
Queen Room
Stayed in бер. 2024 p.
Travel with friends
1 review
5.0/5
Outstanding
Posted on 1 квіт. 2024 p.
It's so comfortable. The hotel is very smart. A group of 6 people in three rooms are very satisfied. The front desk is also very proactive in handling problems!
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Response from Property: Being chosen by you is a fate we have cultivated, and we will definitely cherish it. Our friendship is lasting, but it is the most sincere expression. Xiaolan will always remember your commendation and look forward to meeting you again, which will definitely be even better!
Guest User
Guestroom (Memory foam mattress)
Stayed in бер. 2024 p.
Other
2 review
5.0/5
Outstanding
Posted on 29 бер. 2024 p.
I booked this hotel by chance because it is close to the company I work at. I was pleasantly surprised. The front desk service was warm and the check-in was quick. You need to swipe your card to go up the floor. There is a light aromatherapy smell on the floor. The room is very spacious and I like the floor-to-ceiling windows. The lighting and view are great. The surrounding environment is relatively quiet and the sleep at night is great.
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Response from Property: Being chosen by you is a fate we have cultivated, and we will definitely cherish it. Our friendship is lasting, but it is the most sincere expression. Xiaolan will always remember your commendation and look forward to meeting you again, which will definitely be even better!
Kongkongruye2345
Guestroom (Memory foam mattress)
Stayed in бер. 2024 p.
Business travelers
44 review
5.0/5
Outstanding
Posted on 18 бер. 2024 p.
The location is good, the room is clean and bright, the waiter is beautiful and professional, the service is very thoughtful. It is a good experience. I will stay here next time. The location is good, the room is clean and bright, the waiter is beautiful and professional, the service is very thoughtful. It is a good experience. I will stay here next time.
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6/10
Response from Property: Being chosen by you is a fate we have cultivated, and we will definitely cherish it. Our friendship is lasting, but it is the most sincere expression. Xiaolan will always remember your commendation and look forward to meeting you again, which will definitely be even better!
Guest User
Family-friendly Family Room
Stayed in квіт. 2024 p.
Family
32 review
5.0/5
Outstanding
Posted on 4 квіт. 2024 p.
The room is very nice and convenient with parking space. The kids like it very much.
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Response from Property: Dear guest: Hello~ Thank you very much for staying at Xiaolan's home~ The world is big, and it is fate to meet each other. Your praise has swept away our fatigue. Thank you very much for your affirmation of us. I look forward to meeting you next time and wish you a happy life~
Guest User
Deluxe Room
Stayed in лют. 2024 p.
Business travelers
2 review
5.0/5
Outstanding
Posted on 1 бер. 2024 p.
It was my first time in Haikou. I chose Clivia Hotel on Ctrip. The hotel has a good location, the rooms are clean and tidy, and the service from the front desk to the room service is very friendly. The price-performance ratio is very high in all aspects. The experience is very good. Recommended
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Response from Property: Dear guest~~ Thank you very much for your praise. Xiaolan is glad to meet you. I hope that the hospitality of Clivia can make you feel at home. Every encounter in life is not easy. I am very happy to bring you good memories after parting. Xiaolan will continue to maintain a warm attitude to treat every guest! I sincerely hope you will come again. Xiaolan is waiting for you in wind and rain~
Qiubeizhaoyun
Featured Room (Memory foam mattress)
Stayed in лют. 2024 p.
Business travelers
61 review
5.0/5
Outstanding
Posted on 29 лют. 2024 p.
The front desk service is enthusiastic, the hotel has a good value for money, good hygiene, TV, air conditioning, curtains, etc. are all intelligent voice control. There is a duty-free shop in Sun Moon Plaza next to it, less than 20 minutes' walk. The hotel breakfast is also very rich
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Response from Property: I am really happy to receive your high evaluation. Your satisfaction is the greatest support to us. We will create a warm, comfortable and unique "home" for you in this city. This is a place with affection and warmth. I hope that you will be accompanied by Clivia all the way and feel the warmth you encounter unexpectedly. We will continue to innovate and improve ourselves to provide the best and warmest residence for people on the road. We look forward to your next visit!
Jiajianingmeng
Family-friendly Family Room
Stayed in лют. 2024 p.
Family
8 review
5.0/5
Outstanding
Posted on 27 лют. 2024 p.
Facilities: This time we stayed in a family room, which had a bunk bed for the children, and the children loved it. It was fun to climb up and down.
Hygiene: The hygiene was very good, the sheets were neat and tidy, the whole house was very intelligent, and the bathroom was equipped with footrests for the children.
Environment: There is a restaurant on the second floor, which is highly recommended and delicious. Living here means you don't have to go out for dinner.
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Response from Property: Dear guest: I am very happy that you not only gave me a five-star rating, but also described every aspect of the hotel. You are really a considerate host. The family suite is a favorite of many families. It is equipped with chess and cards, which also takes into account the needs of business travelers. Everything is based on the needs of the guests, the experience is the result, and the focus is on humanities. Looking forward to your visit again.
Xiyaaiguoguo
Twin Room
Stayed in лют. 2024 p.
Family
22 review
5.0/5
Outstanding
Posted on 19 лют. 2024 p.
Good value for money, good hygiene, TV, air conditioning, curtains, etc. are all intelligent voice-controlled. It is not far from the Qilou Old Street, you can ride a bicycle or take a taxi (maximum fare 20).
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6/7
Response from Property: Thank you for your five-star praise with pictures. Don't forget to pass on kindness to the hotel during your journey. The rush is two-way. All the staff of the hotel wish you a happy New Year, safe travel, pleasant journey, and happiness always around you.