Yichen Boutique Hotel (Haikou International Convention and Exhibition Center) Reviews
Yichen Boutique Hotel (Haikou International Convention and Exhibition Center)
Floor 1, Building 3, Tiandi Phoenix City, No. 2, West First Street, Nagahama, Xixiu Town, Xiuying District, Haikou City, Hainan Province, China, Xiuying District, Haikou, Hainan, ChinaView Hotel Details
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Yichen Boutique Hotel (Haikou International Convention and Exhibition Center) Guest Reviews
4.4/5
824 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.4
Service4.4
Cleanliness4.4
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All reviews(824)
Positive reviews(773)
Reviews with photos/video(156)
Classy environment(136)
Friendly front desk staff(61)
Quiet & comfortable(54)
Many amenities(36)
Convenient parking(28)
Convenient for shopping(26)
Close to beach(8)
Loved the beach(6)
Negative reviews(51)
Guest User
Guestroom (Double Bed)
Stayed in Oct 2023
Solo travelers
18 review
4.7/5
Amazing
Posted on Oct 5, 2023
Spacious room, tastefully decorated, with a balcony and sone nice touches such as the bed-base lighting, suspended lamps and descriptive lights switches. Large bed. The swimming pool was empty. The staff were kind and helpful.
6/8
Response from Property: Dear customer, thank you very much for staying and leaving valuable feedback. We will continue to work hard and continuously improve our hardware facilities (or service standards). Thank you very much for your support and trust in our hotel. Looking forward to your attention and welcoming you back.
Guest User
Guestroom (Double Bed)
Stayed in Jan 2024
Business travelers
39 review
5.0/5
Outstanding
Posted on Jan 20, 2024
A fantastic hotel very good service offers breakfast and a well modern design room
Response from Property: Dear guest, hello! It is such a great honor to meet you. Thank you very much for your valuable comments in your busy schedule. Your evaluation is our greatest motivation! Dedicated service will give you a different experience!
Yasir Ahamed
Suite
Stayed in Nov 2023
Business travelers
20 review
3.0/5
Posted on Dec 3, 2023
Nothing special to say
Response from Property: Hello distinguished guest!Thank you very much for your visit, and also sincerely thank you for your love and recognition of us. We are deeply moved by your recording of the wonderful time here. It is our unshirkable responsibility to provide guests with a wonderful stay experience, and we are also more motivated. Keep moving forward and hope to have more opportunities to serve you!
Mohamed Suhaib
Suite
Stayed in Nov 2023
Business travelers
11 review
3.0/5
Posted on Jan 4, 2024
Good at all
ailisi.xinjie
Guestroom (Double Bed)
Stayed in Apr 2024
Other
1 review
5.0/5
Outstanding
Posted on Apr 17, 2024
The room is well decorated, very clean, and the service is friendly. There is an underground parking lot, which is convenient for parking. It is very close to the Convention and Exhibition Center and the business district. It is only about 10 minutes away from the New Harbor Terminal. It is a good choice to stay here.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Haikou Yichen Boutique Hotel, thank you for your stay and your valuable review of the hotel, thank you! The hotel is close to the Convention and Exhibition Center, and is ten minutes away from the surrounding large commercial complexes and the duty-free city. It has complete facilities and ample parking spaces. We welcome you to visit us again. Thank you!
Zhixingheyiling
Guestroom (2 Beds)
Stayed in Apr 2024
Couples
12 review
1.0/5
Posted on Apr 8, 2024
It is very difficult to find the hotel, and it is also difficult to find a parking space. All the signs are very poor. The hotel is located in a residential area. When you arrive, you will find the front desk. The service has no smiley face. If you ask him where the room is, he will just tell you casually. I saw other customers of Xujia Construction dragging their luggage everywhere and looking for which building they were in. The equipment was a bit poor. The walls were moldy. Known as a boutique hotel. In fact, it is a convenience hotel. The front desk did not give a breakfast coupon when checking in. Meal coupons are collected only when dining. Ask yourself to go to the front desk to get it. After going to the front desk, he gave one. The restaurant said you need two for two people. Requested to get another one myself. I went to the front desk by myself, and I asked the front desk, why did you give one sheet when I clearly ordered for two people? The front desk didn't speak. You have to ask him for anything, and he won't take the initiative to provide services, including parking. This is the worst hotel experience I have ever had.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Yichen Boutique Hotel. We are very sorry for bringing you a bad experience during your stay. The hotel is deeply sorry! Regarding your feedback, the hotel has ordered relevant departments to strengthen this aspect. And we strictly prohibit similar problems from happening again! Welcome to your next stay! thank you!
Guest User
Suite (2 Beds)
Stayed in Mar 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 4, 2024
Very close to the International Convention and Exhibition Center, close to the train station, rich breakfast
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing Haikou Yichen Boutique Hotel, thank you for your stay and your valuable comments on the hotel. Thank you! The hotel is close to the convention and exhibition center, and is ten minutes away from the surrounding large commercial buildings and duty-free cities. It has complete facilities and ample parking spaces. Welcome to visit again. Thank you!
Xiucheng
Guestroom (Double Bed)
Stayed in Feb 2024
Solo travelers
37 review
4.2/5
Very Good
Posted on Feb 24, 2024
The environment is quiet and suitable for people who like peace of mind. Lantern Festival is also provided in the morning. It is quite good and the price is reasonable, suitable for low-spending people. People departing from the New Seaport Pier can stay there.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing Haikou Yichen Boutique Hotel, thank you for your stay and your valuable comments on the hotel. Thank you! The hotel is close to the convention and exhibition center, and is ten minutes away from the surrounding large commercial buildings and duty-free cities. It has complete facilities and ample parking spaces. Welcome to visit again. Thank you!
Guest User
Suite (2 Beds)
Stayed in Feb 2024
Family
2 review
2.7/5
Posted on Feb 22, 2024
Let me talk about the advantages first. It is close to the new seaport and convenient for boats.
It is very convenient to eat nearby.
Let me talk about the disadvantages. The house is poorly designed and there are no screens. Mosquitoes are flying everywhere and I got more than a dozen bites in an hour. I changed the electric mosquito coils twice, but they didn't work.
Later, I turned on the lights and killed more than a dozen mosquitoes. I didn't sleep well all night.
Attached is the evidence of my wife slapping her forehead to kill mosquitoes, it's all my blood😂
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Yichen Boutique Hotel. We are very sorry for the bad experience you had during your stay. The hotel is deeply sorry! The hotel has ordered the relevant departments to strengthen the hygiene issues you reported. And require to strengthen the mosquito disinfecting work! Welcome to stay again! Thank you!
Guest User
Guestroom (Double Bed)
Stayed in Feb 2024
Family
52 review
5.0/5
Outstanding
Posted on Feb 13, 2024
Not bad, it was late when we got off the ship, very clean, but the smart speaker seemed to be unusable.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing Haikou Yichen Boutique Hotel, thank you for your stay and your valuable comments on the hotel. Thank you! The hotel is close to the convention and exhibition center, and is ten minutes away from the surrounding large commercial buildings and duty-free cities. It has complete facilities and ample parking spaces. Welcome to visit again. Thank you!
Anonymous User
Guestroom (Double Bed)
Stayed in Jan 2024
Travel with friends
4 review
1.0/5
Posted on Jan 30, 2024
The towels were stained, the cabinets in the room were not cleaned, and there was a cigarette case left behind by the previous one. The TV remote control also didn't work. I called the front desk and asked me to press the blue button for 1 minute. Even after pressing it for a long time, it didn't work. The front desk was lazy and did not solve the fundamental problem. He called me and said that the big towel was stained. When I came to see it, he actually gave me a small towel. I was speechless. And the room is actually not in the same building as the front desk⋯⋯
Original TextTranslated by Google
Response from Property: Dear guest, we are very sorry for the bad experience you had. We attach great importance to your feedback about the poor attitude of the front desk staff and have interviewed the department head to strictly prevent the recurrence of this incident. In addition, regarding the refund issue, the hotel front desk has the phone number of the duty supervisor. If you encounter this problem again, you can directly call the duty supervisor. We are very sorry! We hope you can give the hotel a chance to make a fresh start and welcome you to stay again!
Guest User
Guestroom (Double Bed)
Stayed in Dec 2023
Business travelers
14 review
5.0/5
Outstanding
Posted on Dec 7, 2023
The room is big. The balcony is big. The facilities are OK. The room is clean and hygienic. The environment is beautiful. The service attitude is very good. Especially the balcony is big. The experience of blowing the wind on a sunny day is very good.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Zhoubo6188
Guestroom (Double Bed)
Stayed in Dec 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 30, 2023
The environment is good, the room facilities are good, and the service is excellent
Original TextTranslated by Google
Response from Property: Dear guest, hello! We are so lucky to meet you. Thank you very much for taking the time to write down your valuable review. Your review is our greatest motivation! Attentive service will give you a different experience!
Guest User
Guestroom (2 Beds)
Stayed in May 2024
Business travelers
35 review
5.0/5
Outstanding
Posted on May 11, 2024
The location is very good, travel is very convenient, and the surrounding supporting facilities are also very complete.
Entering the hotel, the lobby is spacious, bright and very stylish. The staff is warm and friendly, and the service attitude is first-class. From check-in to check-out, people feel caring and thoughtful.
The room is spacious and tidy, the layout is warm and comfortable, and the bedding is soft and clean, which allows people to have a good sleep experience. The facilities in the room are all available, and they are well maintained and very convenient to use.
The hotel's catering is also worth mentioning. The dishes are rich and varied, and the taste is excellent, which can meet the needs of different people.
In addition, the hotel also has a variety of leisure and entertainment facilities, allowing guests to relax in their spare time.
In short, this accommodation experience is very good. I strongly recommend this hotel and will come again next time if I have the opportunity.
Original TextTranslated by Google
YekthH
Guestroom (Double Bed)
Stayed in Oct 2023
Business travelers
11 review
5.0/5
Outstanding
Posted on Oct 19, 2023
It's average, operating in a residential area, no washing machine if you're not in a suite, very close to the convention center.
Hygiene: average
Service: average
Environment: average
Facilities: no free laundry service
Original TextTranslated by Google
Response from Property: Thank you very much for your visit, and we sincerely thank you for your love and recognition of us. We are touched that you have recorded the wonderful time here. It is our unshirkable responsibility to let customers enjoy a good stay experience. At the same time, we are more motivated to move forward and hope to have more opportunities to serve you!