7 Days Premium Hotel (Haikou Qilou Old Street Hainan University Store) Reviews

Response from Property: [Stay in the free laundry room+free mineral water+free tea bag] It's really exciting to see your simple and profound praise, and you also recognize our service so much ~ We strive to provide the most intimate and meticulous service for every guest officer and bring a value-added experience to every guest officer. 7 Days Youpin Hotel is a young and energetic hotel, showing its unique charm to guests with simple style and warm and considerate service. Your encouragement is the greatest support and encouragement for the hotel. We will serve every family member with our heart and look forward to meeting you next time.

Response from Property: Dear guests, thank you for choosing 7 Days Superior Hotel and leaving your wonderful comments and recommendations. I'm glad you can take the precious time to share your hotel experience with us, and feel satisfied with the hotel's facilities, geographical location and service. At the same time, we will try our best to improve our facilities. During the stay of the hotel, there are free mineral water and tea bags, and there is a charging parking lot near the hotel for you to stop and rest safely during the trip. There are also disposable facial towels, wrapped bath towels, wrapped dental utensils, and the famous Hainan Nanmen Night Market Snack Street, as well as the Bell Tower and Baishamen Park, which are about 1 km away from the hotel, are available for play, We look forward to your next visit. We look forward to welcoming you back again in the near future and providing you with comfortable services. Thank you again for your sharing and look forward to your next visit!

Response from Property: Dear guests, hello! I'm very sorry for the bad feeling of your stay! The branch attaches great importance to your feedback and suggestions, and has followed up the problem for the first time. About the corridor: Because of the recent severe rainy weather and typhoon, the carpet has water seepage, and the hotel has arranged the carpet dryer for the project. Regarding the problem of bed hardness, you can give feedback to the front desk. The hotel has a sleeping room mattress which is soft and can be adjusted. I hope we can do better under your supervision. If you encounter any problems during yo

Response from Property: Dear distinguished guests, hello! I'm Xiao 7! Thank you very much for your comments. The service of Xiaoqi has been a topic that everyone likes to talk about! This is our highlight and our commitment to you! Thank you for your recognition of our work and imperfect tolerance for our young team! We will take your trust in us, do a good job every day, and provide quality service for more friends! Although it is still a long way from your 5 stars, we will work harder. Thank you for your recommendation! There is no end to service. You and your family are welcome to come often! I wish you a happy life!

Response from Property: [Free laundry room + free mineral water + free tea bags] We are very happy to be affirmed by the little master. In the days to come, we will continue to improve our quality services so that you can have a brand new stay every time you come Experience, there are free mineral water and tea bags during the hotel stay, and there is a paid parking lot near the hotel for you to park safely and rest assured during the journey. It is also equipped with disposable face towels, packaged bath towels, and packaged dental kits. 1 near the hotel There are also the famous Hainan Nanmen Night Market Snack Street, as well as the Bell Tower and Baishamen Park within about 10 kilometers. We look forward to your next visit. With a die-hard fan like you, I believe that Youpin Life will have more surprises, see you there or be square.

Response from Property: Dear guest, I am very sorry to bring you an unpleasant check-in experience. Due to urban planning and construction, the front of the hotel has been set up as a parking space for electric vehicles. There is currently no free parking nearby, but the nearby paid parking lots are the same. For staff service issues, we will strengthen the training of front desk service skills. We are deeply sorry for your bad experience. Regarding the issue of the 13-square-meter room, we understand that you live in a 13-square-meter room, because the hotel bathroom also takes up part of the space. It may be that the waiter explained the reason and did not explain it clearly to you. About the morning reservation and no room Suggestion, see if there is a problem with the platform that caused the order to fail. As long as the hotel receives an order, there will be a room for you to stay in. Don't worry about this. If there is a problem with the bed sheet or quilt cover, you can directly Just talk to the front desk or the waiter, we will replace it for you as quickly as possible. For the dirty carpet, we will arrange for someone to clean it as soon as possible. Thank you for your criticism and express our sincere apologies to you again! Looking forward to your next visit. I wish you a happy life~

Response from Property: Dear guest, hello! I am very sorry for the bad experience you have had during your stay! The branch store attaches great importance to your feedback and suggestions, and has dealt with them as soon as possible. The employees on duty were also severely criticized. At the same time, the branch will continue to strengthen the skills training of employees and customer service training to prevent such incidents from happening. Regarding the problem of ants, due to the weather, there will be ants and mosquitoes in the near future. The hotel has contacted the disinfection company for targeted disinfection, and the hotel will also focus on such situations. I hope you will have a different experience next time you stay. Once again, I would like to express my sincere apologies for your valuable comments and criticisms, and thank you for your support to us. All staff look forward to your next visit! I wish you a happy life and good health!

Response from Property: Dear guest, hello! I am very sorry for the bad experience you have had during your stay! Because the branch is limited by the property structure, the space of each room is not very large, resulting in a slight lack of sound insulation effect, and I am sorry for bringing you a bad check-in experience. In addition, if you have any questions about your check-in experience during your stay, you can call the front desk, and you can adjust the room you are satisfied with accordingly. Regarding the door knocking issue, it is indeed a problem during the handover at the front desk. The hotel has conducted training on this type of issue and has also strictly criticized it. I hope we will do better under your supervision. There are free mineral water and tea bags during the hotel stay, and there is a paid parking lot near the hotel for you to park and rest at ease during the journey. It is also equipped with disposable face towels, packaged bath towels, and packaged toothbrushes. It is 1 km away from the hotel There are also the famous Hainan Nanmen Night Market Snack Street on the left and right, as well as the Bell Tower and Baishamen Park for sightseeing. Looking forward to your next visit. With a die-hard fan like you, I believe that Youpin Life will have more surprises, see you there or be square. But all our staff will continue to work hard to create a clean and comfortable sleeping space for you to make up for our shortcomings. Once again, I would like to express my sincere apologies for your valuable comments and criticisms, and thank you for your support to us. All staff look forward to your next visit! I wish you a happy life and good health!

Response from Property: Dear family: hello! Thank you very much for choosing 7 Days Premium Hotel. We pay great attention to the feedback of every guest and have the responsibility to make every guest truly enjoy the hospitality of being at home. Regarding the WIFI problem you mentioned, yes, you need to connect to the 7Daysinn network, and the password is displayed on the room card holder. Due to property restrictions and the structure of the building, the windows of the hotel are all of the same size and are all open windows. The reason for the small size is that the original design was to save energy consumption and reduce sound insulation. If you need more space You can consider booking our Sleeping Superior Double Room, which also includes free mineral water, green tea, packaged bath towels and disposable packaged towels. I am very sorry for the bad check-in experience this time! The conscientious work attitude of the guys at the front desk has been written by other guests in the comments. If there are any bad things, please forgive me. Xiao 7 will rectify immediately. There is no best but better! In any case, it is our fault that we failed to give you a satisfactory check-in experience. In the next work, Xiaoyuan will not forget his original intention, still have the confidence to look the most beautiful, and always work hard to take care of everyone who comes to the store Dear guests, I wish you a happy life!

Response from Property: Dear guest, hello! I am the customer service of Xiao 7! Thank you very much for your praise, the service of Xiao 7 is already a topic that everyone talks about! This is our highlight and our commitment to you! Thank you for your recognition of our work and for your imperfect tolerance of our young team! We will take your trust in us, do a good job every day, and provide high-quality services to more friends! There are free mineral water and tea bags during the hotel stay, and there is a paid parking lot near the hotel for you to park and rest at ease during the journey. It is also equipped with disposable face towels, packaged bath towels, and packaged toothbrushes. It is 1 km away from the hotel There are also the famous Hainan Nanmen Night Market Snack Street on the left and right, as well as the Bell Tower and Baishamen Park for sightseeing. Looking forward to your next visit. Thanks for your recommendation! The service is endless, you and your family are welcome to come often! I wish you a happy life!

Response from Property: Dear guest, hello! I am very sorry for the bad experience you have had during your stay! Because the branch is limited by the property layout, the space in each room is not very large. I am sorry to bring you a bad check-in experience, because we have three room types to choose from. If you need a larger room type, you can choose ours You enjoy the big and comfortable sleep and enjoy the big bed. At the same time, due to the recent rainy weather, the humidity in the room is relatively high, resulting in some humidity. You can turn on the air conditioner for dehumidification when you check in. In this way, the staying experience will be better, but all our staff will continue to work hard to create a clean and comfortable sleeping space for you to make up for our shortcomings. Once again, I would like to express my sincere apologies for your valuable comments and criticisms, and thank you for your support to us. All staff look forward to your next visit! I wish you a happy life and good health!