Hanting Hotel (Haikou Old street Datong road) Reviews
Hanting Hotel (Haikou Old street Datong road)
Floor 6, 7, 8, Jiuzhou Building, No. 26, Datong Road, Longhua District, Haikou, Hainan, ChinaView Hotel Details
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Hanting Hotel (Haikou Old street Datong road) Guest Reviews
4.7/5
Outstanding
422 review
Verified reviewsLocation4.6
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(422)
Positive reviews(417)
Reviews with photos/video(83)
Awesome rooms(108)
Friendly front desk staff(78)
Classy environment(62)
Delicious breakfast(52)
Awesome amenities(30)
Large rooms(13)
Delicious buffet(6)
Easy to call taxis(3)
Negative reviews(5)
ming lai
Double Room
Stayed in Jun 2024
Solo travelers
3 review
Very Good
Posted on Jun 14, 2024
Hotel location is not too bad, close to a lovely park and a few bus stations around if you decide to travel by public transport. The outside of the hotel is not very pleasant and not very clean in the public access area and there's only one lift operating for hotel guest. The room has been renovated and quite new and spacious I think with the price I pay I'm happy with overall. One special mention is to the helpful lady in the reception desk whose helped me to arrange a rideshare(DiDi) car to the airport as I don't have the local telephone number which would be difficult to arrange a rideshare.
Response from Property: Dear guest, hello. Thank you for staying at our hotel. We apologize for any inconvenience caused during your stay. Due to property restrictions, there is currently only one elevator available. We apologize for not being able to provide you with a pleasant stay. We attach great importance to this issue and thank you for your support of Xiaoma's family. We also hope that guests can continue to support Xiaoma's family and look forward to your next visit! We will provide you with a better stay experience. Wish you a happy life!
Guest User
Twin Roon
Stayed in Feb 2024
Business travelers
2 review
Posted on Feb 7, 2024
There is only one lift to serve the whole hotel floor.staffs not so friendly
Response from Property: Dear guest, hello. We apologize for any inconvenience caused during your stay. Due to property restrictions, there is currently only one elevator available. We will strengthen employee training to provide you with a better stay experience. We look forward to your next visit and wish you a happy life!
Guest User
Double Room A
Stayed in Apr 2024
Family
38 review
Very Good
Posted on Apr 16, 2024
The hotel is close to the scenic spot, with good hardware facilities. I booked a room without window, but it was upgraded to one with window at the front desk. However, there was construction outside, so I wanted to change to a room without window. The room was basically untouched, and a cleaning fee of 30 was required, which was waived after coordination. The front desk will ask for good reviews, but the environment and other aspects are good, and the ratings are not all fake.
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Response from Property: Dear guest, hello! Thank you for choosing Xiaohan. Xiaohan attaches great importance to your feedback. Xiaohan will strengthen service training in the future and create a warm living environment. We look forward to your next visit! I wish you a happy life!
Y Lo
Superior King BedRoom
Stayed in Mar 2024
Travel with friends
13 review
Amazing
Posted on Mar 15, 2024
It was very late that day when we arrived at the store. The waitress at the front was very kind, polite and caring because we are all elderly. I asked her that day if there was a late check-out service, because we are old and slow. She quickly said to me, okay, can it be until two o'clock? I thanked her right away! After the formalities were completed, she immediately sent us to the elevator to get to our room. The restaurant is also very clean and comfortable.
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Response from Property: Dear guest, thank you for your comprehensive review! We are very happy to have found another "God" who appreciates and recognizes us. We will do better and better to live up to your love!
Guest User
Twin Roon
Stayed in Feb 2024
Family
24 review
Outstanding
Posted on Feb 11, 2024
The hotel is in a great location. Haikou People's Park is right at the door. The front desk service is also very good. The parking lot is just opposite the hotel. Very convenient.
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Response from Property: Happiness is a blessing, and meeting you is a kind of luck. Our efforts have not been in vain. Xiaohanjia is located in the central area of Haikou, the Qilou business district, with extremely convenient transportation and life. It is the best choice for your business trip. We look forward to you and your family and friends visiting Hanting Haikou Wanguo Metropolitan Hotel. Xiaohan and all the staff sincerely look forward to your next visit. I wish you a happy life and meet different scenery and different people on the road! But Hanting remains unchanged and is still your warm home. Come home often! All the staff of Hanting Haikou Wanguo Metropolitan Hotel wish you a happy Chinese New Year!
Anonymous User
Double Room A
Stayed in Jan 2024
Travel with friends
2 review
Outstanding
Posted on Jan 22, 2024
The environment is very good, the hotel location is easy to find, and free late check-out
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Response from Property: The happiest thing every day is not the sunny weather or the blooming flowers, but the full praise from the customers, which encourages me to keep working hard every day.
Guest User
Twin Roon
Stayed in Feb 2024
Family
6 review
Outstanding
Posted on Feb 19, 2024
Clean and sanitary, the first stop when entering the island.
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Response from Property: What comes out of the wine glass is true love, what you taste in the coffee is romance, what you feel in the tea is aftertaste, what you convey in the message is friendship, and your evaluation has built a bridge of our friendship. I look forward to meeting you again! All the staff of Hanting Haikou Wanguo Metropolitan Hotel wish you a happy Chinese New Year!
Reuby-cj
Twin Roon
Stayed in Oct 2023
Family
22 review
Very Good
Posted on Oct 25, 2023
The room was clean. There was road construction nearby, but I didn't hear the construction sound. There was only one elevator, which was not very convenient. The location is pretty good, it's convenient to take a taxi from Qilou Old Street and Haida Nanmen Night Market. Haida Nanmen Night Market is very affordable and has many students. Baishamen Cultural and Creative Market is pretty good. Some of the bars are very beautiful. It's on the seaside and has a beach. It's not that popular on weekends.
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6/11
Response from Property: Thousands of words condensed into one sentence, welcome you home. Your recognition and support are our efforts. We will continue to work hard. Meeting you is enough~ Looking forward to your next visit!
Aineikesijichenfan
Twin Roon
Stayed in Nov 2023
Travel with friends
3 review
Outstanding
Posted on Dec 4, 2023
Yes, I have stayed in this hotel many times. It is close to the business district and you can get there quickly by taxi. The breakfast is good for the price, with rich variety, and the room is clean.
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Response from Property: Dear guest: Hello! Thank you for your 5-point review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope that Hanting Haikou Wanguo Metropolis will be the warmest and most unique one in your memory! Come back to Hanting Haikou Wanguo Metropolis often, and I wish you well!
Anonymous User
Twin Roon
Stayed in Nov 2023
Business travelers
10 review
Great
Posted on Nov 6, 2023
Overall it's pretty good, I personally think it's cost-effective. We hope that when storing luggage, we will follow the standard procedures to avoid causing unnecessary trouble to customers. Also, the order should have said delayed check-out until 14:00, but the front desk called at 11:30 to say check-out at 12:00. I think it may be because of the new arrival.
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Response from Property: Hello, dear guests! Thank you for choosing Xiaohan. Xiaohan attaches great importance to your feedback. Xiaohan will organize and strengthen luggage storage training for employees in the future. We look forward to bringing you a better check-in experience. I wish you a happy life! Looking forward to your next visit!
Mashuo
Double Room A
Stayed in Apr 2024
Family
16 review
Posted on Apr 30, 2024
We arrived at the hotel at 5am, and Ms. Feng at the front desk told us that all the rooms we booked were fully booked, and all other rooms were fully booked, and the hotel was fully booked. We had no choice but to wait at the front desk until 7am, thinking of going to the market first when it was daybreak. Ms. Feng at the front desk told us that there was a room that was temporarily cancelled by a guest, and it was still fully booked an hour ago. How could there be another room when no guest checked out!!! Why couldn't they confirm whether this temporarily cancelled room needed to be kept an hour ago? Ms. Feng at the front desk had an extremely perfunctory attitude!
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Response from Property: Dear guest, hello! Thank you for your stay. After investigation, we found that the hotel was fully booked at that time. Since the booked guest failed to arrive, the front desk has been contacting the guest to confirm whether the room is available as soon as possible. The front desk also confirmed it for you and upgraded you to a double bed for free, but you were not satisfied. Finally, the front desk contacted the booked guest and got a vacant room before checking you in. We are deeply sorry for the inconvenience caused to you. We look forward to your next visit and wish you a happy life!
Bichawenfulejin
Double Room A
Stayed in Oct 2023
Travel with friends
3 review
Outstanding
Posted on Oct 11, 2023
Check-in was quick, and there was a self-service washing machine on the second floor of the front desk, which was very convenient. The hotel environment is also very good, and the service provided by Xiao Zhou at the front desk is very attentive! The girl at the front desk is pretty!
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Response from Property: Scenery, life, we met on the long road. Because we know each other, we understand. Because we understand, everything comes just right. Xiaoting is grateful to have you. Remember to go home often.
Guest User
Superior King BedRoom
Stayed in Oct 2023
Family
4 review
Amazing
Posted on Oct 11, 2023
The only drawback is that it is not very convenient to carry large luggage and stay in the hotel. The road is being repaired at the entrance. If the road is repaired later, it will be very good. The customer service is very enthusiastic and the breakfast is good.
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Response from Property: Time is speechless, fallen leaves are speechless. All the walks in the years are carried out on the most sensitive heart. Your best feeling is the result of our efforts. We look forward to meeting you again!
Anonymous User
Twin Roon
Stayed in Oct 2023
Business travelers
40 review
Outstanding
Posted on Oct 5, 2023
I am very satisfied with Xiao Zheng. The service is very good. I helped with late check-out.
The hotel environment is quite good in all aspects
I also helped take out the clothes from the washing machine.
The service attitude of the hotel is really good
It is recommended to stay in room 608 because it has a good view.
Original TextTranslated by Google
Response from Property: Scenery, life, we met on the long road. Because we know each other, we understand. Because we understand, everything comes just right. Xiaoting is grateful to have you. Remember to go home often.
Guest User
Superior King BedRoom
Stayed in Mar 2024
Solo travelers
14 review
Posted on Mar 19, 2024
There are mosquitoes in the house. Wear long sleeves to avoid mosquito bites. The hotel has electric mosquito coils. It is next to the road and it is quite noisy, but the air conditioning is good. It was very late and the lady asked if we needed cleaning. There is a bus stop nearby, which is very convenient. There is also a park across the street where you can go for a walk.
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Response from Property: Hello! Thank you for your stay and review! The housekeepers are indeed the hardest workers. Whether it is winter or summer, they work hard every day. So, sometimes they may be a little neglectful. I hope everyone can understand and trust them. Thank you again for your good comments and wish you a happy life!!!