To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.2
Service4.4
Cleanliness4.3
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All reviews(392)
Positive reviews(374)
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Great location(57)
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Loved the view(9)
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Negative reviews(18)
Charles250
Standard Double Room
Stayed in Dec 2024
Family
4 review
4.0/5
Very Good
Posted on Dec 2, 2024
Hotel is not easy to find base on the map . And the look also different . Luckily trip.com have function we can call them . So they can come and pick us up .
Response from Property: Services: carpooling, route planning, accommodation, ticket booking for various attractions and Northeast specialties. Tips: Call the front desk before arriving at the inn. Guests staying in this hotel, if you have any questions, you can call 24 hours a day. The inn is located in the Xuexiang Scenic Area, near the Xuexiang Ski Resort, and is about a 3-minute walk to the main store on Xueyun Street. The whole building is covered by wifi and has an independent restaurant. We will do our best to help you solve any problems. Thank you very much for your support of this inn. I always believe that a good reputation must be recommended by the most sincere satisfaction of the guests. At the same time, we are honored to provide you with high-quality services and sincerely look forward to your visit. Welcome to our inn. Our store and all employees look forward to your next visit.
Guest User
Standard Double Room
Stayed in Nov 2024
Couples
4 review
3.7/5
Posted on Nov 28, 2024
Booked with lower expectations due to other review , but imho it was decent and price was acceptable , there some smell on the bed but I feel is still acceptable for us , the bathroom didn’t have any bad smell and water is hot. Breakfast was average but good enough to fill our stomach.
Guest User
Standard Double Room
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Nov 29, 2024
Owner was extremely nice and very accommodating
Response from Property: 服務項目:旅遊包車拼車,線路規劃,住宿,各個景點門票預訂及東北特產,温馨提示:抵達客棧之前給前台致電,入住本酒店的客人,如果您有任何問題,24小時可致電,客棧坐落於雪鄉景區內,雪鄉滑雪場附近,步行3分鐘左右到雪韻大街本店,全樓覆蓋wifi,獨立餐廳,我們會義不容辭幫您解決任何問題,非常感謝您對本客棧的支持,我始終相信好的口碑一定是客人最真誠的滿意度推薦出去的,同時我們很榮幸能為您提供優質的服務,真誠期待您的光臨,歡迎您光臨本客棧,本店攜手所有員工期待您的下次光臨。
Guest User
Family Friendly Room - With View
Stayed in Dec 2023
Business travelers
35 review
5.0/5
Outstanding
Posted on Dec 28, 2023
Location is good, nearer the ski slopes area, the ski hour till night.
Response from Property: Warm reminder: Call the front desk before arriving at the inn. Guests staying at the hotel, if you have any questions, you can contact the front desk directly 24 hours a day. We will help you solve any problems without hesitation. Thank you. Thank you very much for your support of our inn. I always believe that a good reputation must be recommended by guests with the most sincere satisfaction. At the same time, we are honored to provide you with high-quality services and sincerely look forward to your visit. Location of the inn: Located in the Xuexiang Scenic Area, one minute's walk to Xueyun Street, 500 meters away from the Xuexiang Grand Stage, the whole building is covered with wifi, independent restaurant, purchasing tickets for various attractions and Northeast specialties. Welcome to our inn, we carry everything The staff looks forward to your next visit
NGAN
Standard Double Room
Stayed in Jan 2024
Couples
8 review
4.2/5
Very Good
Posted on Jan 5, 2024
The location is perfect. From the big stone just walk about 300m to get to the hotel. The room is ok. We love the kang bed with the window view but the bathroom is smelly.
Response from Property: Thank you very much for your feedback. We will continue to provide high-quality service and bring you more surprises. Thank you again for your support and trust
oriansnow
Standard Double Room
Stayed in Dec 2023
Couples
15 review
4.2/5
Very Good
Posted on Jan 1, 2024
Very close to the big stone where the buses stop. Host friendly and can book transport and activities via them. But toilet super small.
Response from Property: 温馨提示:抵達客棧之前給前台致電,入住本酒店的客人,如果您有任何問題,24小時可直接聯繫前台,我們會義不容辭幫您解決任何問題,謝謝。非常感謝您對本客棧的支持,我始終相信好的口碑一定是客人最真誠的滿意度推薦出去的,同時我們很榮幸能為您提供優質的服務,真誠期待您的光臨。客棧位置:坐落於雪鄉景區內,步行一分鐘到雪韻大街,距離雪鄉大舞台500米,全樓覆蓋wifi,獨立餐廳,代購各個景點門票及東北特產歡迎您光臨本客棧,本店攜手所有員工期待您的下次光臨
Anchuma
Standard Triple Room
Stayed in Dec 2023
Family
3 review
3.0/5
Posted on Dec 30, 2023
The hotel’s photo was posted in Trip.com not similar to the real, it make us very confused to find out the hotel almost 1 hour, others facilities is okay, the location is nearby to the entrance.
Response from Property: Welcome to Damei Longjiang, welcome to Damei Xuexiang, and thank you for visiting Zuimei Muxue Pavilion Inn. We apologize for any lack of hospitality.
Guest User
Standard Double Room
Stayed in Dec 2023
Travel with friends
3 review
3.2/5
Posted on Jan 5, 2024
Location is quite good near the shuttle bus drop off point. Less than 5mins walk. If you have a lot of luggage this is an important point as you don’t need to drag luggage in the snow to the accommodations. And they pull a trolley to come to help us with our luggage very good service.
Rooms are decent but my friends have concern if they change the bedsheets everyday after every guests. Since we are just staying 1 night I think it was still bearable.
They provided hot water and dongbei red jacket for us to take pictures and play around. You can also order breakfast from them that they can provide soya bean and buns and porridge.
Response from Property: Thank you very much for your feedback. We will continue to provide high-quality service and bring you more surprises. Thank you again for your support and trust
Guest User
Standard Double Room
Stayed in Jan 2024
Couples
8 review
4.2/5
Very Good
Posted on Jan 31, 2024
Location is about 200-300mtre to hotel, very good location
Response from Property: 感謝您的評價。服務項目:旅遊包車拼車,線路規劃,住宿,各個景點門票預訂及東北特產,温馨提示:抵達客棧之前給前台致電,入住本酒店的客人,如果您有任何問題,24小時可致電,客棧坐落於雪鄉景區內,雪鄉滑雪場附近,步行3分鐘左右到雪韻大街本店,全樓覆蓋wifi,獨立餐廳,我們會義不容辭幫您解決任何問題,非常感謝您對本客棧的支持,我始終相信好的口碑一定是客人最真誠的滿意度推薦出去的,同時我們很榮幸能為您提供優質的服務,真誠期待您的光臨,歡迎您光臨本客棧,本店攜手所有員工期待您的下次光臨
Jacqueline
Quadruple Room
Stayed in Dec 2023
Family
2 review
3.2/5
Posted on Dec 27, 2023
Room n bed is ok. Homestay is hard to find. Needs Owner’s help.
Response from Property: Warm reminder: We have four stores in the scenic area. Please call the front desk before arriving at the inn. If you have any questions as a guest staying at the hotel, you can contact the front desk directly 24 hours a day. We will help you solve any problems without hesitation. Thank you. Thank you very much for your support of our inn. I always believe that a good reputation must be recommended by guests with the most sincere satisfaction. At the same time, we are honored to provide you with high-quality services and sincerely look forward to your visit. Location of the inn: Located in the Xuexiang Scenic Area, one minute's walk to Xueyun Street, 500 meters away from the Xuexiang Grand Stage, the whole building is covered with wifi, independent restaurant, purchasing tickets for various attractions and Northeast specialties. Welcome to our inn, we carry everything The staff looks forward to your next visit.
Andita Puspawardani
Standard Double Room
Stayed in Dec 2023
Couples
3 review
5.0/5
Outstanding
Posted on Jan 3, 2024
Good recommendation to stay! Staff is very helpful
Response from Property: Thank you very much for your feedback. We will continue to provide high-quality service and bring you more surprises. Thank you again for your support and trust
call2vn
Discount Room
Stayed in Jan 2024
Travel with friends
28 review
5.0/5
Outstanding
Posted on Mar 25, 2024
Great owner! They support customers too good
Response from Property: 感謝您的評價。服務項目:旅遊包車拼車,線路規劃,住宿,各個景點門票預訂及東北特產,温馨提示:抵達客棧之前給前台致電,入住本酒店的客人,如果您有任何問題,24小時可致電,客棧坐落於雪鄉景區內,雪鄉滑雪場附近,步行3分鐘左右到雪韻大街本店,全樓覆蓋wifi,獨立餐廳,我們會義不容辭幫您解決任何問題,非常感謝您對本客棧的支持,我始終相信好的口碑一定是客人最真誠的滿意度推薦出去的,同時我們很榮幸能為您提供優質的服務,真誠期待您的光臨,歡迎您光臨本客棧,本店攜手所有員工期待您的下次光臨
Anonymous User
Standard Triple Room
Stayed in Dec 2022
Family
56 review
5.0/5
Outstanding
Posted on Jan 1, 2023
great location, room big enough for 2 people, the people at the hotel are very nice!
Response from Property: Thank you for your comments and look forward to your next visit!
Guest User
Recreation Room
Stayed in Dec 2023
Family
6 review
5.0/5
Outstanding
Posted on Dec 10, 2023
Location and cleanliness was great.
Response from Property: Thank you for your five-star review. We are deeply honored that your satisfaction is our greatest pursuit, and we will continue to work hard to provide you with better service
Nooshin
Standard Double Room
Stayed in Jan 2023
Couples
15 review
3.0/5
Posted on Jan 27, 2023
The location was very good.
It was clean and but their WC had dropped and has bad smell. The bed was really warmed and it is great in the cold weather.
Actually for this small city it was good.
Response from Property: Warm reminder: Call the front desk before arriving at the inn. If you have any questions as a guest staying at the hotel, you can contact the front desk directly 24 hours a day. We will help you solve any problems without hesitation. Thank you. Thank you very much for your support of our inn. I always believe that a good reputation must be recommended by guests with the most sincere satisfaction. At the same time, we are honored to provide you with high-quality services and sincerely look forward to your visit. Location of the inn: Located in the Xuexiang Scenic Area, one minute's walk to Xueyun Street and 500 meters away from the Xuexiang Grand Stage. The whole building is covered with wifi, independent restaurant, purchasing tickets for various attractions and Northeast specialties. Welcome to our inn, we work hand in hand with all The staff looks forward to your next visit