Royal Palace Hotel

Royal Palace Hotel Reviews

Royal Palace Hotel

No. 302 Haining Avenue, Haining, Zhejiang, 314400, ChinaView Hotel Details
Royal Palace Hotel
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Royal Palace Hotel Guest Reviews

4.6/5
Very Good
560 review
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(560)
Positive reviews(539)
Reviews with photos/video(126)
Delicious breakfast(66)
Large rooms(38)
Friendly front desk staff(24)
Convenient for shopping(18)
Loved the view(14)
Delicious buffet(11)
Stayed multiple times(7)
Poor air conditioning(5)
Negative reviews(21)
milkcow
Deluxe Twin Room
Stayed in Apr 2024
Business travelers
19 review
3.5/5
Posted on May 26, 2024
good for business travellers, convenient location, lots of food variety for breakfast
Response from Property: Dear guest: Thank you very much for your affirmation of the hotel. The hotel is located in the business district of Leather City, with zero distance from Block A of Leather City. You can take the Hangzhou Haikou Intercity Railway from Hangzhou to exit D of Leather City Station and walk south for 300 meters to reach the hotel. It is about 3-4 kilometers away from Haining Railway Station, Nanguanxiang Scenic Area, Xu Zhimo's former residence, and only a 20 minute drive from the Qiantang River. All hotel staff look forward to meeting you again and receiving a 5-point review from you! Wishing you happiness every day!
Guest User
Superior Queen Room
Stayed in Apr 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on May 4, 2024
The sanitation is very clean, the service attitude is also very good, the environment is very quiet, I personally prefer a quiet environment, otherwise it will affect my rest. There are free fruits, I can't get up to eat breakfast, so I don't know what the breakfast is like.
Original TextTranslated by Google
Response from Property: Dear guests: Hello, thank you for choosing to stay at the Jinjiang Hotel. One more good comment means one more encouragement and recognition, and one more confidence and courage on our way forward. Our hotel is a five-star business, tourism and leisure hotel fully managed by Shanghai Jinjiang International Hotel Management Group. It is located in the famous Haining China Leather City. Take the Hangzhou-Haicheng Intercity Railway from Hangzhou to Leather City Station, get off at Exit D and walk 300 meters south to the hotel. It is about 3-4 kilometers away from Haining Railway Station, Nanguanxiang Scenic Spot, Xu Zhimo's Former Residence, etc., and it is only a 20-minute drive from Qiantang River. All hotel staff look forward to meeting you again and wish you a happy life!
Anonymous User
Superior Queen Room
Stayed in Mar 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 30, 2024
The hotel room is large and close to the leather city. The price/performance ratio is quite high. The scenery is particularly good. The room service is very satisfactory. The breakfast is rich. It is a real five-star service. If there is a problem, they will not get tired of it until the guests are satisfied.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for choosing to stay at the Jinjiang Hotel. I am very happy to receive your kind words, like a spring breeze in my heart! Your good comments, simple likes, and sincere affirmation will make our hearts full of strength. Our hotel is a five-star business, tourism and leisure hotel fully managed by Shanghai Jinjiang International Hotel Management Group. It is located in the famous Haining China Leather City. The hotel is about 3-4 kilometers away from Haining Railway Station, Nanguanxiang Scenic Spot, Xu Zhimo's Former Residence, etc., and it is only a 20-minute drive from Qiantang River. All the staff of Haining Jinjiang Hotel look forward to meeting you again and wish you a happy life!
Guest User
Business Double Room
Stayed in Mar 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Apr 13, 2024
The overall feeling of the hotel is very good. The rooms are spacious, bright, clean and tidy, and the facilities are also complete. The staff's service is warm and thoughtful, making people feel as warm as home. There is also a Starbucks waiting for you on the first floor. It is very close to the leather city, just a few steps away. Highly recommended!
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for choosing to stay in our hotel and expressing your appreciation for our services in your comments. Your satisfaction is our greatest motivation and honor. In order to provide guests with a comfortable and pleasant living experience, we have been committed to improving the quality of guest rooms and service standards. The hotel is a five-star business, tourism and leisure hotel fully managed by Shanghai Jinjiang International Hotel Management Group, located in the famous Haining China Leather City. All hotel staff look forward to meeting you again and wish you happiness and health!
Guest User
Superior Twin Room
Stayed in Mar 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on May 11, 2024
The room is quite big, the service is very good, and it is close to the leather city.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you very much for your review. The hotel is strategically located in the Leather City Business District, close to Leather City Building A, and in the center of Haining New City District, with very convenient transportation. We hope that more guests will stay in our hotel and find a quiet and unworldly place in the bustling city. We hope that every time we provide sincere and attentive service, we will bring you more satisfaction. It is really not easy to meet you in the vast sea of ​​people and stick to this initial touch. We will make every effort to repay your unremitting support. I wish you a smooth work and a happy life!
Guest User
Deluxe Twin Room
Stayed in Mar 2024
Family
2 review
5.0/5
Outstanding
Posted on Apr 17, 2024
Although it is an old hotel, it is well maintained. Service: Good
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for choosing to stay in our hotel and expressing your appreciation for our services in your comments. Your satisfaction is our greatest motivation and honor. In order to provide guests with a comfortable and pleasant living experience, we have been committed to improving the quality of guest rooms and service standards. The hotel's gluttonous feast buffet has an elegant environment, rich varieties, and affordable prices. Please enjoy it. From May 1st to May 4th, the buffet will offer all-you-can-eat secret crayfish and beer! I wish you happiness and health!
sjjzh
Parent-child Room
Stayed in Jan 2024
Family
2 review
2.5/5
Posted on Feb 17, 2024
Facilities: Old hotel, old decoration, except for the close proximity to the leather city and good parking, there are basically no other facilities. Ctrip introduced a table tennis room, but it was outsourced to a gym and closed during the Chinese New Year. I knew about the old hotel facilities before booking, but it was the first time I encountered a five-star hotel using a radio and television network. It was so strange that I couldn't even watch TV. I was speechless! Service: The service was so-so, but fortunately I could check out late, which is worth recommending. Breakfast: The breakfast was not bad. The parent-child room booked during the Chinese New Year had three free breakfasts, which was good! Hygiene: There was a dirty pillowcase, and I was too lazy to care so much during the Chinese New Year.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for your review. I am very sorry that your trip was regretful. Regarding the network problem you mentioned, the hotel has 2 groups of wireless networks, you can switch between them. If you have any questions about the room, you can contact the housekeeping center 56, which is dedicated to serving you 24 hours a day. The hotel is a five-star hotel managed by Shanghai Jinjiang International Hotel Management Group and is located in the famous Haining China Leather City. Take the Hangzhou-Haicheng Intercity Railway from Hangzhou to Leather City Station, get off at Exit D and walk 300 meters south to the hotel. Haining is the hometown of celebrities, the hometown of Jin Yong, Wang Guowei, Xu Zhimo, Jiang Baili..., and the scholarly Haining is full of rich cultural heritage. All the staff of Haining Jinjiang Hotel wish you good luck in the Year of the Dragon!
Guest User
Superior Twin Room
Stayed in Dec 2023
Family
2 review
5.0/5
Outstanding
Posted on Jan 24, 2024
The environment is very good, and they helped us upgrade the parent-child room. The service is very good! The children like it very much! It is also very convenient to travel and shop around. I will stay here again next time I come to Haining!
Original TextTranslated by Google
Response from Property: Dear guests: Hello, thank you for choosing to stay at the Leather City Jinjiang Hotel. One more good comment means one more encouragement and recognition, and one more confidence and courage on our way forward. Looking forward to your full praise. Our hotel is a five-star business, tourism and leisure hotel fully managed by Shanghai Jinjiang International Hotel Management Group. It is located in the famous Haining China Leather City. Take the Hangzhou-Haicheng Intercity Railway from Hangzhou to Leather City Station, get off at Exit D and walk 300 meters south to the hotel. It is about 3-4 kilometers away from Haining Railway Station, Nanguanxiang Scenic Spot, Xu Zhimo's Former Residence, etc., and it is only a 20-minute drive from Qiantang River. All hotel staff look forward to meeting you again, and wish you good luck in the Year of the Dragon!
Guest User
Business Double Room
Stayed in Nov 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Dec 13, 2023
I have always wanted to visit Haining, a place where many celebrities have come from. I made a good plan and thought about booking accommodation first. I checked online and found a hotel called Shanghai Jinjiang. When I am away from home, reliability comes first. I booked her hotel without hesitation, and it exceeded my expectations! Great! Everything is very reliable. The check-in staff was polite, which made me feel at ease. I took a shower and the water was as big as a waterfall. I have to give it a thumbs up! I was pleasantly surprised. The free breakfast with the booking was so delicious. I didn’t want to go out at noon, so I ordered a few home-cooked dishes in the restaurant. The pot meat was fat but not greasy. It was the long-lost Dongpo pork. The buffet in the evening had everything and was very substantial, with a small hot pot and beer. Everything exceeded my expectations. I was in a good mood and very happy. I will never forget this good hotel that pays attention to details and takes good care of its guests. Great!
Original TextTranslated by Google
6/9
Response from Property: Dear guest: Thank you very much for your review. Your satisfaction is our driving force. The hotel is located in the Leather City Business District, close to Leather City Building A, and in the center of Haining New City District, with very convenient transportation. The hotel's gluttonous feast buffet has an elegant environment, rich varieties, and affordable prices. Please enjoy it. It is open every Friday and Saturday! It is really not easy to meet you in the vast crowd and stick to this initial touch. We will work hard to repay your unremitting support. I wish you a smooth work and a happy life!
Guest User
Business Double Room
Stayed in Nov 2023
Family
3 review
5.0/5
Outstanding
Posted on Dec 11, 2023
I usually book hotels based on reviews. I looked at this hotel and saw a lot of reviews, some of which were bad. But I chose it because it was close to the leather city. It was a weekend and the rooms were tight. They upgraded me because I was with my baby, which was very considerate. There was a buffet in the evening, which was also good! They also gave me a small gift when I checked out. My baby liked it very much. I must give it a good review!
Original TextTranslated by Google
6/7
Response from Property: Dear guests: Thank you for choosing to stay at the Leather City Jinjiang Hotel. We are constantly working hard to create a first-class accommodation environment for every guest and provide considerate services. Your recognition and affirmation are the driving force of our enthusiastic service. The hotel is strategically located in the Leather City business district, close to Leather City Building A, and in the center of Haining New City. The transportation is very convenient. I look forward to meeting you again and wish you a happy life!
Guest User
Business Double Room
Stayed in Nov 2023
Solo travelers
3 review
5.0/5
Outstanding
Posted on Dec 4, 2023
I came to Haining to visit the leather city. This hotel is just a few steps away from the leather city and just outside Starbucks. It is very convenient. It is very friendly to people who are tired after a day of shopping and just want to rest quickly. The hotel service is also good, the check-in procedures are fast, I didn't have time to eat breakfast, I will try it next time I have the opportunity. The room is quite spacious and the view is good. In short, I was very satisfied with my stay
Original TextTranslated by Google
Response from Property: Dear guests: Hello, thank you for choosing to stay at the Jinjiang Hotel. Our hotel is a five-star hotel managed by Shanghai Jinjiang International Hotel Management Group, located in the famous Haining China Leather City. Take the Hangzhou-Haining Intercity Railway from Hangzhou to Leather City Station, get off at Exit D, and walk 300 meters south to the hotel. Haining is the hometown of celebrities, including Jin Yong, Wang Guowei, Xu Zhimo, Jiang Baili, etc. The scholarly Haining is full of rich cultural heritage. All the staff of Haining Jinjiang Hotel wish you a happy life!
Sugimoto
Superior Queen Room
Stayed in Apr 2024
Business travelers
11 review
3.5/5
Posted on May 24, 2024
Average value for money. Breakfast was a little lower than expected. Good thing is that they have Japanese TV (NHK).
Original TextTranslated by Google
Response from Property: Dear customer: Thank you for your comment. We are sorry to have caused you disappointment during your trip. The hotel attaches great importance to feedback and has been fed back to the relevant departments to change the breakfast selection every week. There are more than 60 kinds of Chinese and Western breakfast for you to choose. If the breakfast on the day does not suit your taste, we are truly sorry. We look forward to your next stay. Witness our progress and wish you a happy life.
Guest User
Deluxe Twin Room
Stayed in Apr 2024
Family
19 review
5.0/5
Outstanding
Posted on May 3, 2024
I chose this hotel specifically to buy minks in Haining. It's not too close to the leather city, so it's very convenient to go out. I can come back to rest at noon and continue shopping in the afternoon. The price is affordable. The view from the high floors is great. The room is clean and tidy. There is a bathtub for children to play in the water. Recommended!
Original TextTranslated by Google
Response from Property: Dear guests: Thank you very much for your satisfaction with the location of our hotel. Your satisfaction is our greatest motivation. The hotel's gluttonous feast buffet has an elegant environment, rich varieties, and affordable prices. Please enjoy it. From May 1st to May 4th, you can eat all you can eat at the buffet with secret recipe crayfish and drink beer! The hotel has a superior geographical location and is located in the leather city business district, which is very convenient for shopping. Come to Haining, experience the soft water town time, visit the former residences of Haining celebrities, and listen to their stories. The hotel is only a 15-minute drive from Nanguanxiang Ancient Town, Xu Zhimo's former residence, Jin Yong's former residence and other places. All the hotel staff are looking forward to your next visit!
Kangpingshuwu
Superior Twin Room
Stayed in Apr 2024
Couples
18 review
5.0/5
Outstanding
Posted on May 3, 2024
I have been to Haining Leather City many times, but this is the first time I stayed at the Jinjiang Hotel. 1. Very cost-effective. 2. Friendly and thoughtful service. 3. Close to the Leather City, especially Building A. To be honest, the market is depressed and the number of tourists is decreasing. The Jinjiang Hotel also allows us working class people to experience a 5-star hotel. Thumbs up!
Original TextTranslated by Google
Response from Property: Dear guest: Thank you very much for your affirmation of the hotel's service. The hotel is strategically located in the Leather City business district, close to Leather City Building A. Take the Hangzhou-Haicheng Intercity Railway from Hangzhou to Leather City Station, get off at Exit D, and walk 300 meters south to the hotel. It is about 3-4 kilometers away from Haining Railway Station, Nanguanxiang Scenic Spot, and Xu Zhimo's Former Residence, and it is only a 20-minute drive from Qiantang River. All hotel staff look forward to meeting you again and wish you a smooth work!
Guest User
Superior Twin Room
Stayed in Mar 2024
Travel with friends
5 review
1.0/5
Posted on Apr 7, 2024
Pros: Very close to Haining Leather City; Cons: The toilet broke when I first checked in, so I called the waiter to repair it, and it broke again at night; then I changed to another room, and the floor was covered with hair and had not been cleaned. I called the front desk, but they were not very enthusiastic, so I just made do with it for one night. When I checked in, the front desk said I didn't want the front or the back room, but I changed to the front and the back room. The sanitary conditions are really bad, I won't stay there next time.
Original TextTranslated by Google
Response from Property: Dear guest: I am very sorry that your trip was regretful. Regarding the equipment, hygiene and service issues you mentioned, the hotel attaches great importance to it. The housekeeping department will conduct a comprehensive inspection of the toilet to ensure its use. The training, assessment and supervision of hygiene and service will also be strengthened to ensure the guests' experience. The hotel building is an ellipse, surrounded by rooms on all sides, and there are no front and back rooms! If you have any questions about the room during your stay, you can call "56" and we will serve you wholeheartedly 24 hours a day. I apologize to you again. All the staff of the hotel look forward to meeting you again and wish you a smooth work!