To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.1
Cleanliness4.6
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All reviews(79)
Positive reviews(76)
Reviews with photos/video(29)
Awesome stay(13)
Nice sea view(11)
Awesome amenities(9)
Delicious breakfast(9)
Friendly staff(7)
Awesome rooms(5)
Negative reviews(3)
DmitriiBurenin
Premier Ocean Twin
Stayed in Jan 2025
Couples
4 review
5.0/5
Outstanding
Posted on Feb 27, 2025
Best location on Cat Ba island. Lots of entertainment in the hotel. Amazing territory and extremely beautiful sea view from the room. Delicious breakfast with lots of options and fruits.
Merken
Deluxe Mountain King
Stayed in Dec 2024
Family
47 review
4.5/5
Great
Posted on Feb 2, 2025
This hotel is incredibly beautiful and well located. The beach, pool and views to the islands are stunning. The room was ok, big size. Breakfast was delicious, with lot of western options and Vietnamite options aswell to try the local food. The only problem for us is that we went on low season so most of the facilities were closed , only one restaurant was open so we didn't have to much options to choose, we didn't like that because we booked the hotel considering the variety of things that the hotel offer and they didn't told us that in advance. Other thing, is that the staff was so friendly and willing to help, but most of the people didn't speak English so was a little bit complicated to ask for things. But in summary, hotel is beautiful and we really enjoyed our stay.
Danyal Bashir
Premier Mountain King
Stayed in Nov 2024
Couples
10 review
5.0/5
Outstanding
Posted on Feb 13, 2025
Lovely hotel with great staff. Really enjoyed our stay here so we extended further. The ocean view rooms have amazing views and it was spotless. The beaches are nice as was the indoor pool. The Olsen was amazing we used it three times. Town is walking distance. Would definitely stay again
C Yun
Premier Ocean King
Stayed in Nov 2024
Solo travelers
10 review
4.7/5
Amazing
Posted on Jan 3, 2025
The location was nice and beautiful. I came here during an offseason but still got to enjoy good scenery and great seafood!
Chris!
Deluxe Ocean King
Stayed in Nov 2024
Family
44 review
3.7/5
Posted on Dec 30, 2024
Unfortunately, our otherwise absolutely wonderful stay was ended with a bad case of food poisoning. The breakfast was always good, but on the last evening we ate in the first floor restaurant of tower 1, and my son had a horrible night after eating their crab meat spaghetti.
Better eat outside!
Otherwise, to be fair, it is a wonderful place.
haya
Premier Mountain King
Stayed in Nov 2024
Couples
1 review
5.0/5
Outstanding
Posted on Dec 11, 2024
The resort very beautiful and clean the boys in the reception very helpful i told them what i want to eat at the breakfast and they make for me very good dishes but also the girl in the reception not good and she yelling at staff when we told them that the trip make upgrade for our room to ocien view she didn't like that.
Its great experience to stay at island.
Guest User
Premier Ocean King
Stayed in Nov 2024
Couples
8 review
4.7/5
Amazing
Posted on Feb 19, 2025
A big resort, great view, especially the breakfast is very good, helpful reception staff
Dewald Swanepoel
Premier Ocean King
Stayed in Dec 2024
Couples
8 review
5.0/5
Outstanding
Posted on Feb 5, 2025
Wonderful Hotel with Great Staff. 100% would recommend staying there.
Guest User
Premier Mountain King
Stayed in Nov 2024
Solo travelers
6 review
4.0/5
Very Good
Posted on Jan 16, 2025
Beautiful hotel, great beachfront and was able to watch the sun set over the bay
Guest User
Premier Ocean King
Stayed in Jan 2025
Solo travelers
2 review
5.0/5
Outstanding
Posted on Feb 14, 2025
Wonderful stay. Would definitely return 🙂.
Lapon
Premier Ocean King
Stayed in Nov 2024
Family
6 review
5.0/5
Outstanding
Posted on Jan 23, 2025
Good view
Guest User
Deluxe Ocean Twin
Stayed in Jan 2025
Family
4 review
5.0/5
Outstanding
Posted on Feb 13, 2025
I highly recommend this hotel. The facilities are very new and the scenery is beautiful. It consists of three buildings, which are connected by rooftop bridges. The food is very delicious. The hotel has an indoor hot spring swimming pool, an outdoor swimming pool, a gym and a recreation room. It also includes a private beach. The location is very special. It is on Cat Ba Island, not far from the town center and can be reached on foot.
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6/7
Guest User
2-Bedroom Deluxe Residence Ocean
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 31, 2024
The facilities and location are quite good! Mr Chien and his waiter were very friendly and helped us book a car and boat tickets; the 2-3 hour cruise he recommended was great!!
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ac0m
Premier Mountain King
Stayed in Nov 2024
Couples
6 review
5.0/5
Outstanding
Posted on Dec 6, 2024
I am very satisfied.
It was my birthday when I stayed there, so I inquired beforehand if such a service was available, but there was no reply and I was looking forward to staying at this hotel itself, so I felt that it was enough. However, during my stay, I received a message from customer service via WhatsApp and they prepared a birthday cake for me.
The hotel itself was quite well-equipped, and I was able to enjoy the hot springs (which use minerals from Gifu), pool, gym, beach, and bar.
You can enjoy the hot springs until 10 p.m., but I recommend going before 8 p.m.
I would like to stay here again.
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Guest User
Premier Mountain King
Stayed in Oct 2024
Couples
4 review
2.0/5
Posted on Dec 2, 2024
There was really nothing to see, and the photos were pretty...
They were extremely rude and if you can't get into Gaetba Island, they'll tell you to pay 100,000 won per person to take a boat or call the police to get in.. I thought it would be better to just make a new reservation for 100,000 won, so I made a new reservation, but I wish I had gone somewhere else.. I trusted the photos too much🫨
This place just can't be..............