No.35 East Haibin Road, Haiyan, Zhejiang, 314300, ChinaView Hotel Details
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Haiyan Hotel Guest Reviews
4.4/5
407 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.3
Service4.3
Cleanliness4.5
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All reviews(407)
Positive reviews(386)
Reviews with photos/video(51)
Delicious breakfast(67)
Easy to get around(20)
Convenient for shopping(17)
Large rooms(14)
Convenient parking(14)
Located downtown(10)
Shower difficult to use(8)
Friendly front desk staff(7)
Negative reviews(21)
wensonjabi
Single Bed Room A
Stayed in 2024年8月
Couples
14 review
3.7/5
Posted on 2024年8月25日
The hotel is located close to the sunrise scenic spot. There are some restaurants and a mart close to the hotel. The hotel building is old and has an interior of old motels, but that was acceptable for the price. However, if you are expecting a decent 4-star hotel, you may consider a more expensive hotel.
Response from Property: Dear guest: Hello! Welcome to Haiyan Hotel, and thank you for your valuable feedback. The B building where you live is listed as a three-star hotel. Due to limitations in room size and layout, there are differences in facilities and equipment compared to the A building, which is built according to high star standards. We warmly welcome you to stay in the A building next time and sincerely hope that you can continue to provide improvement suggestions. Wishing you a happy life!
ZH_DxB
Deluxe Business Suite
Stayed in 2024年4月
Business travelers
5 review
4.2/5
Very Good
Posted on 2024年4月22日
The hotel is located bang in the centre of the town. Easy to find lots of great places to eat just nearby. But its a very old hotel, the upkeep is a bit lacking.
Response from Property: Dear guest: Hello! Welcome to Haiyan Hotel, thank you for your questions, we will actively improve, and strive to improve, hope you can visit again! Good luck with your work!
Anonymous User
Single Bed Room A
Stayed in 2022年11月
Solo travelers
14 review
4.7/5
Amazing
Posted on 2022年11月20日
This is a nice hotel that has a great location. I stayed for two nights on a weekend just to get away and there was plenty to see within waking distance. You’re next to a mall, McDonald’s and KFC as well as a garden, a park and a temple. The front desk was very courteous, as a foreigner I had to use my translator to communicate, but they helped me out and made it a very pleasant stay. Breakfast was provided which was a buffet, mainly Chinese dishes, but also had fried eggs, cereal, toast and a few western items. The room was very clean and amenities were provided. I would highly recommend this hotel!
Response from Property: Dear guests! Thank you very much for your stay and appreciation! I'm glad that Haiyan Hotel can bring you a good time for your trip. Your appreciation is a great inspiration to the hotel and also a driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We are looking forward to your coming again!
Paul John
Executive Suite - Sea-View (Building a)
Stayed in 2023年5月
Business travelers
18 review
3.5/5
Posted on 2023年8月8日
Getting old. Time to refurbish and update the amenities.
Response from Property: Thank you for your suggestion. We are updating it gradually. Next time, we would like you to stay in our room on the A floor with the necessary equipment
Anonymous User
Deluxe Business Suite
Stayed in 2024年5月
Family
6 review
3.7/5
Posted on 2024年5月4日
The location is very good, next to Qiyuan Commercial Street and RT-Mart, and it is within walking distance from the scenic spot. The view outside the window is also great, you can see the sunrise. Although the hotel facilities are old, it is cost-effective.
Disadvantages:
The water in the bathtub was green on the first day. The staff said that it might be full and the water consumption was high, so they put more water in. Although I don’t know why, the water returned to normal on the second day.
Breakfast is only until 9 o’clock, and it costs 38 yuan for children over 1.2 meters tall. The order of holiday breakfast is a bit chaotic, and the categories are not complete. The Qiyuan pancake next to it on the second day is more fragrant, but the breakfast coupon cannot be refunded, nor can it be deducted from the extra children’s breakfast on the first day.
There are no separate children’s products.
When checking out, the staff said that it is OK to give the card directly, and did not ask to verify the bill, and deducted the money directly.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for staying at Haiyan Hotel. The hotel has a superior geographical location. We have promptly fed back the questions you raised to the relevant departments, carefully analyzed them, and actively rectified them. We will strive to provide guests with convenient, fast and excellent services. Welcome to visit us again!
Once of lie
Single Bed Room A
Stayed in 2024年3月
Other
27 review
1.5/5
Posted on 2024年3月30日
Unknown hair inside the quilt and the room promotion does not match the actual situation
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for staying at Haiyan Hotel. You should give us feedback on the issue immediately. We will investigate based on the actual situation. We cannot make a judgment based on these two photos.
Guest User
Deluxe Room (2 beds) (Building a)
Stayed in 2024年2月
Other
48 review
4.5/5
Great
Posted on 2024年2月27日
The hotel is located in the center of the county, next to Qiyuan Commercial Street. Good service. Breakfast is also very rich. The hotel is about 1.2 kilometers away from Guanhai Garden. You can walk to the beach to watch the sunrise in the early morning.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! It is our honor to offer you a pleasant holiday experience. Thank you for your recognition and affirmation of us. We are honored to leave you with a good impression. We will continue to work hard to provide you with the best service. All hotel staff are at your service at any time. Looking forward to your visit again!
hk-yy
Standard Room B
Stayed in 2023年12月
Business travelers
86 review
4.5/5
Great
Posted on 2023年12月4日
A long-established hotel, right in the center of the city, next to Qiyuan and RT-Mart. The hotel also operates its own fast food restaurant, which is very convenient for shopping, eating and shopping. Although it is in Building B, the rooms are not small, and the higher floors are quite quiet, but a little bit It's old and the hot water for bathing is a bit slow.
Original TextTranslated by Google
6/9
Response from Property: Dear guests: Hello! Thank you for choosing to stay at Haiyan Hotel. The hotel is located in the center of Haiyan City, with a superior geographical location and a strong business atmosphere. There are Qiyuan Commercial Street, Haiyan Museum, Zhang Yuanji Library and other tourist attractions around, all within one kilometer of the hotel. It is an excellent choice for your leisure accommodation and business travel.
Guest User
Standard Room B
Stayed in 2023年11月
Solo travelers
16 review
5.0/5
Outstanding
Posted on 2023年12月31日
The hotel is stylish and high-end, the service is warm, the environment is clean and tidy, and the accommodation experience is very good. It is a hotel I will choose again. In coastal cities, the price/performance ratio is extremely high.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! It is our honor to offer you a pleasant holiday experience. Thank you for your recognition and affirmation of us. We are honored to leave you with a good impression. We will continue to work hard to provide you with the best service. All hotel staff are at your service at any time. Looking forward to your visit again!
Wuxizuishuaifangke
Single Bed Room A
Stayed in 2024年5月
Couples
3 review
4.0/5
Very Good
Posted on 2024年5月4日
The cleaning intercom was always on loud in the morning, which was very noisy and disturbed my sleep. I suggest that the hotel provide the cleaning intercom with a headset. The toilet paper in the bathroom was too thin and it would tear when wiped. Three sheets stacked together were not as thick as one sheet of normal toilet paper.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for staying at Haiyan Hotel. We have verified the problem of the intercom speaker you raised, and have also supervised and rectified the relevant positions to prevent such a situation from happening again. Thank you again for your opinions, which have made us seriously focus on the shortcomings of our service work. Welcome to visit us again! I wish you a smooth work!
Dabeima
Deluxe Room (2 beds) (Building a)
Stayed in 2024年5月
Family
16 review
3.8/5
Good
Posted on 2024年5月4日
Facilities: The hotel is relatively old
Service: Maybe there are many guests, the front desk looked tired and indifferent. It is the most indifferent front desk I have ever encountered.
I checked in at 6 or 7 in the evening, and when I went to the room, the door was wide open!! The front desk said that the previous guest checked out late. But isn't it 12 o'clock here? Oh, maybe they paid extra and left late.
Toothpaste products need to be charged, which is clearly stated on the packaging bag. Maybe shower gel and shampoo are also charged, but it is not clearly stated. When the fee was deducted, there was one more dollar than when the room was booked, which should be this.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for staying at Haiyan Hotel. We are sorry that we could not give you a satisfactory service experience. We will take the questions you raised seriously. The service attitude issues have been fed back to the relevant departments for rectification. For Ctrip guests, we can extend the check-out time to 14:00 for free. There are indeed many guests staying during the May Day holiday. We are deeply sorry that we could not provide clean rooms in time. Disposable items are not allowed to be provided free of charge now. If you need them, you can call the housekeeping center for free delivery. The 1 yuan deduction you mentioned is not operated by our hotel. Please check with Ctrip again. Thank you. Welcome to stay again!
Anonymous User
Deluxe Business Suite
Stayed in 2024年5月
Family
1 review
1.0/5
Posted on 2024年5月3日
There is no air conditioning, it is too noisy at night, the hygiene is very poor, the facilities are rudimentary, the bathroom is transparent and very jarring, and the TV cannot be turned on.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for staying at Haiyan Hotel. We are sorry that you are not satisfied with your stay. We have not found any guest opinion records regarding the issues you raised. Otherwise, we could handle and resolve the issues on the spot. Thank you very much for pointing out the issues and allowing us to correct them. We hope you can visit us again!
Guest User
Deluxe Room (2 beds) (Building a)
Stayed in 2024年4月
Family
8 review
5.0/5
Outstanding
Posted on 2024年4月5日
The rooms in Building A are great, located in the center of the county. The rooms are spacious and bright, with good hardware facilities, warm and thoughtful service, three-star standards, four-star experience, and high cost performance!
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好,感謝您入住海鹽賓館。酒店前台24小時人員在崗服務,不管多晚都能及時為您送上熱情的服務,給您帶去賓至如歸的感受!您的滿意是對我們最大的鼓勵,感謝您對酒店的五分好評!我們真誠期待您的再次光臨!
Ruixueliangyun
Standard Room B
Stayed in 2023年10月
Family
17 review
4.7/5
Amazing
Posted on 2023年10月5日
The room was nice, the breakfast was rich in variety, and the service attitude was very good. Free parking is convenient and Qiyuan is nearby. It is worth recommending.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing to stay at Haiyan Hotel. The hotel is located in the center of Haiyan City, with a superior geographical location and a strong business atmosphere. There are Qiyuan Commercial Street, Haiyan Museum, Zhang Yuanji Library and other tourist attractions around, all within one kilometer of the hotel. It is an excellent choice for your leisure accommodation and business travel.
Guest User
Single Bed Room A
Stayed in 2023年10月
Family
75 review
2.7/5
Posted on 2023年10月2日
The room is not bad for Haiyan, but the facilities in the annex building are outdated and the price is about 300 yuan.
Facilities: Some years old
Health: Average, feels like an old state-run hotel
Environment: Not bad, breakfast is okay, but a child of 1.1 meters will cost 38, and if he is over 14, it will be 58
Service: OK
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing to stay at Haiyan Hotel. The facilities and equipment in Building B are inferior to those in Building A. The overall layout is business conference type, and breakfast is recommended by guests. We are deeply sorry that you were not satisfied with this stay. We will also think seriously and actively improve, hoping to gain recognition and praise from guests.