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Verified reviews
Location4.4
Amenities4.5
Service4.5
Cleanliness4.5
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All reviews(35)
Positive reviews(35)
Reviews with photos/video(16)
Awesome stay(17)
Friendly owner(15)
Relaxing hot springs(9)
Tasty food(8)
Loved the view(6)
Awesome rooms(6)
Clean and tidy(5)
Pancakes21
Japanese-Style Room With Bath
Stayed in Nov 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on Nov 14, 2024
The hotel was very comfortable and although the staff weren’t fluent in English, they were very kind and helpful. The hot springs were really nice and the meals were delicious.
Guest User
Japanese-Style Room With Bath
Stayed in Nov 2024
Travel with friends
2 review
4.5/5
Great
Posted on Dec 11, 2024
This ryokan is perfect for people who want to experience ryokan for the first time but want something cheaper within Hakone area. Situated on the main road with buses to Owakudani and train to Odawara. I'd recommend catching the bus from Odawara to this ryokan since the walking trail from the closest station to this place is hilly and has lots of stairs. Main road is not very luggage friendly so pack very light when you're staying here.
This place has very nice rooms with view to the river behind it. The view is spectacular when the entire river area is covered in red autumn leaves. Dinner and breakfast are very delicious, you will be served a range of traditional food from a la carte to dessert. You can also book your private indoor onsen FOR FREE. The ryokan also has an open outdoor onsen across the bridge for 3000 JPY.
The only downside of this place is the main road is very busy as it's the only way for people to drive from Odawara to Owakudani. So local people take this road to get to Owakudani. Buses from this place will not stop at there in the weekend. Your best plan is to go to Lake Ashi first and take the opposite route to Owakudani instead. Plan your trip in this area very carefully because a bus trip that would take 10-15 minutes will end up taking you 1 to 1.5 hours.
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Guest User
Japanese-Style Room Standard A Smoking
Stayed in Mar 2024
Couples
1 review
5.0/5
Outstanding
Posted on Mar 4, 2024
The service is extremely good. The location is convenient.
Anonymous User
Japaneses Standard Room B
Stayed in Apr 2023
Solo travelers
8 review
4.0/5
Very Good
Posted on Jul 1, 2023
A good experience in Japanese Onsen resort
Though the staff members were not fond of English, they made much effort to make you understand the resort's information
sokin7
Japanese-Style Room With Bath
Stayed in Dec 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 31, 2024
Very good, very good five-star review, almost fooled by the 4.4 rating.
The service is super good, the scenery is also very good, you must try the outdoor hot spring, the whole person becomes energetic after soaking. The two meals are also very good, although a little cold haha, if you are not used to it, you can bring some instant noodles or something.
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Guest User
River Side Japanese-Style Room 12.5 Tatami Mats + 4.5 Tatami Mats Standard Room for 5 People[Standard][Japanese Room][Smoking][River View]
Stayed in Dec 2024
Family
1 review
4.5/5
Great
Posted on Jan 16, 2025
The review said that it smelled like soy sauce when you got off the elevator, but I guess it was because they brought the food to the room.
I was worried about the smell because they said it was a smoking room, but it didn't smell.
The best part was the blanket that looked like a melon bread, and I slept really well.
The food was good, but the sukiyaki (shabu-shabu) was made with pork, so it was unfamiliar, and I left it.
It was awkward and embarrassing to bring the food to the room, lay out the blanket, and clean it up.
My daughter and I went to the private hot spring, but it was dark and quiet, so we came back after 30 minutes because we were scared. If you are easily scared, try to use it when it's not too hot.
It was good for experiencing Japanese hot spring ryokan culture.
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YanE6618
Non-Smoking River Side Japanese Room 12.5 Tatami + 4.5 Tatami Next Room Capacity 5 People Standard[Standard][Japanese Room][Non-Smoking][River View]
Stayed in Dec 2024
Couples
2 review
5.0/5
Outstanding
Posted on Dec 9, 2024
The hotel has convenient transportation. It takes about 10 minutes to walk from Hakone-Yumoto Station, and the scenery along the way is also very beautiful. Although the facilities are a bit old, they are very clean and the service staff are very polite. Our room was a river view room. It had a lot of space and there was no noise. The Japanese futon was very comfortable and we had a good rest. Highly recommended.
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Anonymous User
Japanese-Style Room With Bath
Stayed in Oct 2024
Travel with friends
9 review
4.6/5
Great
Posted on Oct 6, 2024
Accommodation, hygiene, service, and hot springs are all OK. The price-performance ratio is OK during the National Day holiday. The food is also photogenic. But... taste is a matter of opinion... I don't like the taste of the food here, and there are not many varieties... But at this price, it may be so.
When we left the next day, an old lady who led us out showed her the map, and she said oh oh oh oh oh, and then pointed us to the wrong way. We should have taken the bus on the opposite side, but she led us to the station on the hotel side, so we took the wrong bus in the opposite direction and wasted two hours! ! ! ! It's a bit too much. I think ~ those who send guests out should not and should not know the way at all, because the map also pointed it out ~ tourists' time is precious! Take the wrong direction to the terminal Odawara Station, and then take the bus into the scenic area Gora ~ it takes almost two hours to go back and forth! Too much! ! ! ! !
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Yongbaotiankongdejunjun
Japanese-Style Room With Bath
Stayed in Aug 2024
Travel with friends
66 review
4.2/5
Very Good
Posted on Sep 24, 2024
The Japanese-style service at the hot spring hotel is very good. Meals are delivered to the room. All the instructions for bathing are written and illustrated, which is very considerate! There is also free silk bath that can be reserved!
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jein
Japanese-Style Room With Bath
Stayed in Oct 2024
Couples
2 review
4.5/5
Great
Posted on Oct 3, 2024
The sound of the stream was so nice, but the private area was a bit creepy
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Jonhhy
Mountain Side Deluxe Japanese Room 12 Tatami + 10 Tatami + Wide Veranda (7 People Capacity) [Deluxe][Japanese Room][Smoking][Mountain View]
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 6, 2024
The service is good, the food was really delicious.
The owner is kind. Even if you don't understand the language, everything is translated by machine.
I recommend the private ryokan for 3,000 yen.
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Guest User
Japanese-Style Room With Bath
Stayed in Nov 2024
Family
8 review
5.0/5
Outstanding
Posted on Nov 20, 2024
A very cozy hotel and attentive service, making the three-day trip to Xiangen a complete success
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Guest User
Non-Smoking River Side Japanese Room 12.5 Tatami + 4.5 Tatami Next Room Capacity 5 People Standard[Standard][Japanese Room][Non-Smoking][River View]
Stayed in Oct 2024
Family
8 review
5.0/5
Outstanding
Posted on Oct 21, 2024
Very authentic Japanese style, there is a stream outside the room window, the white noise is very comfortable, the room is very very clean, the bathroom is separated into wet and dry areas. We went to the hotel's hot spring at night, there was no one, it was reserved! And it is a natural hot spring with an outdoor pool, the temperature is just right! We booked breakfast and dinner, authentic Japanese meals, eat until full. The service of the hotel staff is also very good, the Japanese smile makes people feel comfortable, and it is also very thoughtful and considerate.
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Nagi
Japanese-Style Room Standard A Smoking
Stayed in Mar 2024
Couples
22 review
4.2/5
Very Good
Posted on Apr 5, 2024
Transportation: The nearest station is Tonosawa Station. You have to climb a lot of stairs to get out of the station. But if you carry large luggage, it is recommended to walk directly to Hakone Yumoto or take a taxi.
Meals: There are three rounds of dinner, and the last round is white rice with miso soup + a little side dish. I feel embarrassed to leave it, so I eat until I am full. The taste is OK, no good or bad.
Hot spring: I have experienced both free and paid, and it is not bad. I recommend paying for private hot springs during the day.
Dissatisfactory points: No free ice cubes are provided. If you need ice cubes, you can only order drinks. I really don’t understand it. Obviously, ordinary 3-star hotels have ice machines. Then the shower equipment in the bathroom of the room is very old, and the shower head is uncomfortable to use.
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6/7
Guest User
River Side VIP Room with Open-Air Hot Spring Water`` Takeya Mai''Twin Beds[Luxury][Japanese-Western Room][Smoking][River View]
Stayed in Dec 2023
Couples
5 review
4.5/5
Great
Posted on Dec 19, 2023
The scenery of the hotel is very beautiful. There is a small stream downstairs. When you wake up in the morning, you will feel like a fairyland. It is recommended to take an extra hot spring bath in the morning. The food is also very traditional and delicious, but the facilities are a bit dilapidated.