Guest User
January 28, 2022
Well where do I begin, not a great first impression of the hotel , main foyer area was dirty with only steps to get down to the reception area, main reception area was quite dirty and the receptionist was trying to serve on the bar at the same time, again we had to walk up steps to get to the lift to get to our room luckily we are both able-bodied and was able to do this if you were disabled you had no chance, we finally got to our room and I’m not sure how to describe it apart from filthy from top to bottom, there were large chunks of plaster missing from the walls random marks over every wall, large areas of mould and rust in the only window (which didn’t open) there was a seat to sit down and it was really rickety and we didn’t feel comfortable to sit on it, The TV was unbelievably small, The mattress was lumpy and you could feel the springs plus it was really noisy getting on and off it, The toilet seat is broken so every time you sat down it shifted and moved, The showerhead wasn’t fixed so when you had a shower you had to hold showerhead otherwise it just randomly sprayed everywhere also the shower leaked from the main pipe meaning that water went onto the floor, I think the worst thing though was there was no ventilation so it was absolutely humid and hot all the time, wouldn’t recommend to my worst enemy and absolutely filthy hotel and will never stay here again, we did make our feelings known to the reception staff when we left but they didn’t seem surprised at all and just said ‘there was nothing they could do’