Best Western Plus Chocolate Lake Hotel Reviews

Comfy sleep, panorama lake view and privacy.

Nice room with comfy bed and pillows. The shower was excellent!!! Good pressure! Housekeeping every day. No healthy food for breakfast though…. Everything had added sugar. I wonder if Canadians don’t have diabetes??? I miss natural youghurt without added sugar…

Nice clean room Staff was friendly Breakfast was good Would definitely stay here again

Pretty nice for the price, nice and clean with comfortable bed.

This hotel is really great. Good location, by the lake. Free parking and breakfast. Clean room and most of the amenities are self service which is my favourite.

It was a good stay. The tv stations available were the poorest selection that I’ve seen. They also charged my credit card despite having paid in advance through the app. They did let me stay an hour later to accommodate a meeting. The location and view (ask for lake view) was amazing.

Service was great here from checkin to eating in the restaurant.

Fast friendly and innovative people go above and beyond

It was a good stay overall. Staff was helpfull and location of hotel is amazing.

Awesome view

The location is good, not far from the old town, the environment is also good, by the lake, the hotel is too old, although it has been renovated, but it is a low-rise annex building, the room has a smell, the carpet has a damp smell

The room is medium in size and can sleep four people in two large beds. The bed is relatively comfortable. The parking space in the hotel is free and relatively tight. There are large supermarkets and fast food just four minutes away. It takes about 13-15 minutes to get to the city center. Breakfast is a simple American breakfast that ends at 10 o'clock.

Take a short rest at the transit station from Halifax to Pei. The front desk was very nice, and hotel members also gave us snacks. The room was clean, but the facilities were a bit old. There are also swimming pools and game consoles for fun. Free breakfast is ok

I stayed in this hotel for three nights before and after this time. At the beginning, I thought it was okay. Although it was old but clean, I gave a satisfactory evaluation. After the trip, I went home and checked the credit card bill, and found that I was charged more than 200 for one night. Canadian dollars, I have paid on Ctrip before. When I checked in, the front desk asked my credit card to pre-authorize 50 Canadian dollars, which was used as a guarantee during the stay. If there is no damage to the facilities within seven days after departure, it will be refunded. So I give him the credit card, I can't see how he does it, and I don't have any receipt for it. When I called and asked back to the front desk of the hotel, the person on duty that night directly said that he didn’t know and asked to call the manager tomorrow morning. The next day the manager didn’t answer the phone and called the front desk again. Another lady said that she didn’t overcharge me. Repeatedly emphasizing that the records showed that the hotel swiped the card to collect the money, but she still refused to admit it. I called the credit card department of the bank and told me about this problem. The bank said that they were going to investigate, and it was not possible to transfer it. At this time, the hotel called again and said that they made a mistake and returned it in about ten days! ! The biggest question is why didn't you give me a receipt when you swiped my card? ? This trip made me very nervous, I really have to be extra careful when booking foreign hotels!