Oakwood Ha Long Reviews
Oakwood Ha Long
Number 9, Ha Long Street, Ha Long, Quang Ninh Province, VietnamView Hotel Details
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Oakwood Ha Long Guest Reviews
4.7/5
Amazing
59 review
Verified reviewsLocation4.7
Amenities4.6
Service4.7
Cleanliness4.7
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Positive reviews(56)
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Awesome stay(6)
Great service(5)
Negative reviews(2)
owenchung03
One-Bedroom Villa With Garden View
Stayed in Apr 2024
Couples
10 review
Great
Posted on Apr 3, 2024
I think the facility is luxurious and the service is very very good, considering that the price is not high. However, I think there should be more facilities for such a big villa, such as tennis court, beach, or other recreational facitlities. overall, the villa is big and nice.
Response from Property: Dear Mr. Owen Chung,Xin chao!Warm greetings from Oakwood Halong.Thank you for having taken your time to share your experience regarding recent stay at our property.Based on the rating you have given to us, it appears that you enjoyed your overall stay. While we strive hard to exceed the expectations of our guests, it is always a delight to receive such positive feedback. Please rest assured all the details of which will be shared with hotel management team to really work on it to enhanced guest experience.Once again thank you for your feedback and we do look forward to having the opportunity of being able to welcome you back ‘home’ when you have reason to visit Halong.Sincerely,Remco Christiaan Vaatstra
Guest User
Two-Bedroom Garden Villa
Stayed in Sep 2024
Family
2 review
Amazing
Posted on Sep 30, 2024
The villa is clean and equipped with a lot of comforts. Great choice for breakfast. The swimming pool has perfect location, clean and enjoable!
Tim Van Looveren
One-Bedroom Garden Villa
Stayed in Sep 2024
Travel with friends
4 review
Outstanding
Posted on Sep 17, 2024
Better than expected, clean spacious villa. Good breakfast and Friendly service.
Response from Property: Dear Mr. Van Looveren,Xin chao!Warm greetings from Oakwood Ha Long.Reading your review warms our hearts and motivates us to strive to go above and beyond what we are doing. Your kind words captured the essence of the unforgettable experience we aim to create for our guests at Oakwood Ha Long. Hope that the hospitality of our wonderful people could make you feel so at home. Mr. Van Looveren, thank you so much for being our guests and for your enthusiastic recommendation about us. We eagerly await your return to create more treasured memories at Oakwood Halong.Sincerely,Remco Christiaan VaatstraGeneral Manager
Shilpa Baweja
Garden View Villa
Stayed in Dec 2023
Family
10 review
Very Good
Posted on Dec 30, 2023
It's a luxurious villa with a 7 star feel, but sadly with 3 star services. The place is beautiful and definitely worth staying, especially if you've a big family. However, be sure to bring everything you might need for your stay. Firstly, there is a big language barrier, then asking for small things such as extra water bottle or a mosquito repellent needs a lot of effort. If you know the language or just need a really beautiful place to stay in Halong, this is your place!
Response from Property: Dear Ms. Baweja,Xin chao!Warm greetings from Oakwood Ha Long.Thank you for having taken your time to share your experiences regarding recent stay with us.While we pride ourselves in striving to exceed the expectations of our guests, it is always an absolute treat to receive positive feedback such as yours, clearly expressing what it is that we were able to deliver. Please be assured that I will take the liberty of forwarding your appreciation to all concerned so that we are all aware of your comments.With this in mind, we once again thank you for your feedback and we do look forward to having the opportunity of being able to welcome you back ‘home’ when you have reason to visit Ha Long.Sincerely,Ervira SyhputriGeneral Manager
熊猫先生
4 Bedroom Villa With Garden View
Stayed in Apr 2024
Family
3 review
Outstanding
Posted on Apr 28, 2024
Very good place to stay. Nice location. Very friendly staffs. And special thanks to Minh Anh. I got gout during my stay. She's so helpful and get medicines for me. I am appreciate all she did for me and my family.
Response from Property: Dear Mr. Wong,Xin chao!Warm greetings form Oakwood Ha Long.Thank your for having taken your time to share your experience regarding recent stay at our property.I'm glad to recieve such a gorgeous words for our staff. Please ensure that I will forward your comment to Ms Minh Anh, she would very happy and proud of herselfe in service delivery.I and my team are looking forward to welcome you and your family to Oakwood Ha Long in some point in future.Sincerely,Remco Christiaan VaatstraGeneral Manager
James 9999
Lake Side Villa
Stayed in Sep 2023
Travel with friends
73 review
Outstanding
Posted on Sep 17, 2023
Very good location and good service, food service is good nice trip.
Response from Property: Dear Mr. Jason,Xin chao!Warm greetings from Premier Village Halong Bay Resort.Thank you for having taken your time to complete online survey regarding recent stay at our property. While we pride ourselves in striving to exceed the expectations of our guests, it is always an absolute treat to receive positive feedback such as yours, clearly expressing what it is that we were able to deliver. Please be assured all the details of which will be shared with all our Team members.Once again, thank you very much and look forward to welcoming you back to Premier Village Halong in some point in future.Sincerely,Pham Vu HoangGeneral Manager
LIN YI YIN
Four-Bedroom Villa With Garden
Stayed in Aug 2024
Travel with friends
7 review
Outstanding
Posted on Sep 2, 2024
The room was large and clean, and the seats were very good. Although the price was a bit high, it was quite good value for money. The breakfast was not bad, but because it was a holiday, there were a lot of people. I will still choose to stay here next time. hotel.
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Response from Property: Dear Mr/Ms. Yiyin,Xin chào!Warm greetings from Oakwood Ha Long.Thank you for choosing our hotel for this trip.Based on the ratings you have given to us, I am delighted to see that you enjoyed your stay. While we strive hard to exceed the expectations of our guests, it is always a delight to receive such positive feedback. Please rest assured all the details of which will be shared with all our Team members. With this in mind, thank you once again for your positive feedback about Oakwood Ha Long and the team members.We truly look forward to welcoming you back to our hotel at some point in the future.Sincerely,Remco Christiaan VaatstraGeneral Manager
Yijinfangu
Two-Bedroom Garden Villa
Stayed in Jul 2024
Family
25 review
Very Good
Posted on Sep 19, 2024
A villa with two rooms costs more than 900 yuan. If you need tableware, add another 300 yuan.
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Response from Property: Dear Sir/Madam,Xin chao!Warm greetings from Oakwood Ha Long.Thank you for having taken your time to share your experience regarding recent stay at our property.Based on the rating you have given to us, it appears that you enjoyed your overall stay, the details of which will be shared with all our Team members.It is very important for us that you have a great stay at our hotel. If there is anything that you feel we could do better, I would be pleased to hear your comments.With this in mind, we once again thank you for your feedback and we do look forward to having the opportunity of being able to welcome you back ‘home’ when you have reason to visit Ha Long.Sincerely,Remco Christiaan VaatstraGeneral Manager
Anonymous User
One-Bedroom Villa With Garden View
Stayed in May 2024
Family
5 review
Great
Posted on May 2, 2024
It was my first time in Halong Bay, so I booked Oak because I wanted to be closer to the beach. The environment was very good, very quiet at night, and the breakfast was very rich, but it was not suitable for small families. It was a bit late when I checked in, and I was a bit scared at night 😱
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6/9
Response from Property: Dear Valued Guest,Xin chao!Warm greetings from Oakwood Ha Long.Thank you for having taken your time to share your experiene regarding recent stay at our property.Based on the rating you have given to us, it appears that you enjoyed your overall stay, the details of which will be shared with all our Team members.I'm looking forward to welcoming you to Oakwood Ha Long in some point in future.Sincerely,Remco Christiaan VaatstraGeneral Manager
khai8888
One-Bedroom Garden Villa
Stayed in Aug 2024
Family
31 review
Outstanding
Posted on Aug 24, 2024
The best resort in the whole of Quang Ninh. If you bring your children to Halong, you must choose here. The single-family villa is very good.
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Response from Property: Dear Mr. Khai,Xin chào!Based on the rating you have given to us, it appears that you enjoyed your overall stay. While we strive hard to exceed the expectations of our guests, it is always a delight to receive such positive feedback. Please rest assured all the details of which will be shared with all our Team members.We looking forward to welcoming you and your family back to Oakwood Ha Long in some point in future.Sincerely,Remco Christiaan VaatstraGeneral Manager
Guest User
Lake Side Villa 2 Br
Stayed in Aug 2024
Family
11 review
Outstanding
Posted on Aug 14, 2024
The room is very big and equipped with a washing machine, which solves the difficulty of washing clothes for the whole family. It is a great stay experience
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Response from Property: Dear Valued Guest,Xin chào!Warm greetings from Oakwood Ha Long. Thank you for choosing our hotel for this trip. I'm very glad to know that you have an wonderful stay with us. We appreciate you heartfelt comments and look forward to welcome you again soon at Oakwood Ha Long.Sincerely,Remco Christiaan VaatstraGeneral Manager
Eryuanyifulin
One-Bedroom Villa With Garden View
Stayed in Feb 2024
Family
30 review
Outstanding
Posted on Feb 12, 2024
True to its name, the supreme resort has complete facilities and services. The breakfast is very detailed and attentive. The room is warm, the public area is large, and the service staff is very considerate.
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Response from Property: Dear Ms. Eryuanyifulin,Xin chaoWarm greetings from Oakwood Ha Long.Thank you for having taken your time to share your experiences regarding recent stay at our property.Based on the rating you have given to us, it appears that you enjoyed your overall stay. While we strive hard to exceed the expectations of our guests, it is always a delight to receive such positive feedback. Please rest assured all the details of which will be shared with all our Team members.Once again, thank you very much and looking forward to welcoming you and your family to Oakwood Ha Long in some point in future.Sincerely,Ervira Syhputri
Guest User
Four-Bedroom Villa With Garden
Stayed in Jul 2024
Family
4 review
Outstanding
Posted on Aug 30, 2024
It's worth going everyone... but if you have children, remember to bring their birth certificate/ID card.
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Bandiangou
One-Bedroom Garden Villa
Stayed in Jul 2024
Couples
36 review
Outstanding
Posted on Jul 4, 2024
The villa is large enough. Front yard and backyard suitable for families
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Response from Property: Dear Valued Guest,Xin chao!Warm greetings from Oakwood Ha Long.Thank you for having taken your time to share your experience regarding recent stay at our property. Based on the rating you have given to us, it appears that you enjoyed your overall stay. While we strive hard to exceed the expectations of our guests, it is always a delight to receive such positive feedback. Please rest assured all the details of which will be shared with all our Team members.We looking forward to welcoming you and your family to Oakwood Ha Long in some point in future.Sincerely,Remco Christiaan VaatstraGeneral Manager
Ezikafr
Garden View Villa
Stayed in Jul 2023
Other
25 review
Amazing
Posted on Aug 1, 2023
Very nice hotel residence, many services are included in the resort, pleasant stay, can be a little too short…
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Response from Property: Dear Sir/Madam,Xin chao!Warm greetings from Premier Village Halong Bay Resort. Thank you for having taken your time to give us your feedback regarding recent stay at our property. I'm very glad to know that you had a great stay at our property. I'm looking forward to welcoming you to Premier Village Halong Bay Resort in some point in future.Sincerely,Pham Vu HoangGeneral Manager