Hotel Soleil Halong, Trademark Collection by Wyndham

Hotel Soleil Halong, Trademark Collection by Wyndham Reviews

Hotel Soleil Halong, Trademark Collection by Wyndham

82-84 Hạ Long, Bãi Cháy, Thành phố, Ha Long, VietnamView Hotel Details
Hotel Soleil Halong, Trademark Collection by Wyndham
Hotel Soleil Halong, Trademark Collection by WyndhamHotel Soleil Halong, Trademark Collection by WyndhamHotel Soleil Halong, Trademark Collection by Wyndham
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Hotel Soleil Halong, Trademark Collection by Wyndham Guest Reviews

4.4/5
Very Good
35 review
Verified reviews
Location4.5
Amenities4.4
Service4.4
Cleanliness4.5
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All Reviews(35)
Positive reviews(34)
Reviews with photos/video(10)
Clean and tidy(5)
Negative reviews(1)
Guest User
Premier Room
Stayed in Jan 2023
Family
23 review
3.7/5
Posted on Jan 27, 2023
Staff doesn't know English, difficult to communicate. No good
Response from Property: Dear Valued Guest,We would like to send you our sincere apologies for your negative experience in our property and our thanks for your kind feedbacks on what we should improve. Your feedbacks have been noted by our management team, who have had an action plan for improvement. Your contributions will be the motivation for us to strive harder to bring you the most comfortable and impressive experience.Thank you again and we look forward to welcoming you back to Hotel Soleil Ha Long whenever your travels bring you back our way, in which we will bring you a more amazing and happy experience. Best Regards,Hotel Soleil Ha Long
roymkaka
Family Suite
Stayed in Feb 2024
Family
3 review
5.0/5
Outstanding
Posted on Feb 16, 2024
Service: Very good. But the front desk only speaks Vietnamese and English. Facilities: Very new, with a swimming pool Hygiene: Clean Location: Very good location, opposite the hotel is Sun World and double-decker sightseeing buses. And a street of seafood snacks and night stalls, very convenient. There is also Mixue Ice City downstairs. * Others: Booked 4 deluxe sea view rooms and a family room with my family. Deluxe sea view rooms are this kind with a balcony. One of them is not facing the sea view (2105). If you book again, you can pay attention to it. If you get XX05, you can ask if you can change it. I didn't take a video of the family room, but it is similar to the one shown in the Ctrip picture. The king-size bed room has no window. The room we got faces east. You can take pictures of the sunrise (photo)
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Response from Property: Dear Valued Guest,Thank you very much for your compliments on the hotel's services as well as your kind feedbacks on what we should improve. Your compliments and contributions will be the motivation for us to strive harder to bring you the most comfortable and impressive experience.Best Regards,Hotel Soleil Ha Long
LeMongNgoc
Deluxe Bay View
Stayed in Nov 2023
Booked for others
8 review
4.5/5
Great
Posted on Nov 14, 2023
Satisfied customers, good location, clean, delicious breakfast, lovely staff
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Panpan
Deluxe King Panoramic View
Stayed in Nov 2023
Business travelers
10 review
5.0/5
Outstanding
Posted on Nov 30, 2023
Clean, good service, amazing scenery, full marks
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Thank you for your positive feedback which is much appreciated. We look forward to welcoming you back to Hotel Soleil Ha Long whenever your travels bring you back our way.Best Regards,Hotel Soleil Ha Long
Guest User
Junior Suite
Stayed in Aug 2023
Friends
4 review
5.0/5
Outstanding
Posted on Aug 19, 2023
The room is not bad, very close to the Chalon scenic spot, and the transportation is convenient, but the only negative comment is that the so-called sea view room is only from the side!
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Response from Property: Dear Valued Guest,Greetings from Ha Long!Thank you for choosing to stay with us here at Hotel Soleil Ha Long. We are pleased you enjoyed your stay with us and we appreciate your rating.We hope to welcome you back whenver your travels bring you back to Ha Long. Best Regards,Hotel Soleil Ha Long
Guest User
Deluxe Twin Bed With Bay View - Non Smoking
Stayed in May 2023
Couples
1 review
5.0/5
Outstanding
Posted on Jun 6, 2023
I didn't have much expectations... The view is more open and better than I thought~ (All three theme parks of Sun World can be seen at a glance~) The indoor swimming pool was also nice~~ There are many cheap and delicious local restaurants right in front. It was great to enjoy ^^** I intend to visit again ~**
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Thank you for your positive feedback which is much appreciated. We look forward to welcoming you back to Hotel Soleil Ha Long whenever your travels bring you back our way.Best Regards,Hotel Soleil Ha Long
Guest User
Deluxe King Panoramic View
Stayed in Dec 2023
Business travelers
4 review
5.0/5
Outstanding
Posted on Dec 17, 2023
The location is very good and convenient! Environmental clothing is not bad
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Greetings from Ha Long!Thank you for choosing to stay with us here at Hotel Soleil Ha Long. We are pleased you enjoyed your stay with us and we appreciate your rating.We hope to welcome you back whenver your travels bring you back to Ha Long. Best Regards,Hotel Soleil Ha Long
Guest User
Premier Room
Stayed in Jan 2023
Family
1 review
4.7/5
Amazing
Posted on Jan 26, 2023
Overall, the service is good, but the pool water is a bit cold. Except for that, the service is good overall and the room condition is good
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Response from Property: Dear Valued Guest,Thank you for choosing Hotel Soleil Ha Long as the destination for your last vacation in the beautiful Ha Long City.We look forward to welcoming you back for another amazing and happy experience.Thanks and Regards,Hotel Soleil Ha Long Management Team
니닝
Deluxe Bay View
Stayed in Nov 2022
Family
2 review
5.0/5
Outstanding
Posted on Dec 4, 2022
I went on a trip with my dad and husband, and after checking in, we played at Sun World It was annoying to find a restaurant, so I ate at the hotel, and I'm satisfied with it ^^* Cheap and delicious!!!!!!! The view is so good, it's right in front of Sun World ^^* Ha Long Bay from a distance is also beautiful. The bedding and facilities are clean, and the breakfast is delicious. The Halong Bay Cruise Pier is also close by walking about 800 meters, so I checked out early, left my luggage at the hotel, and took a 4-hour cruise. ^^* Reported by a review that the facility was clean because it had just opened in a review I made a reservation, but at first it was smaller than other hotels, so I should have stayed elsewhere, but the view, clean, and food were delicious, so I had a good time without any regrets ^^*
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Response from Property: Dear Valued Guest,It is so nice to read your comment about your recent stay with us here at Hotel Soleil Ha Long. We look forward to welcoming you back for another amazing and happy experience.Best Regards,Hotel Soleil Ha Long
Xinjiez
Deluxe Twin Bed with City View - Non Smoking
Stayed in Dec 2023
Business travelers
58 review
5.0/5
Outstanding
Posted on Jan 1, 2024
Very clean and hygienic
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Thank you for your positive feedback which is much appreciated. We look forward to welcoming you back to Hotel Soleil Ha Long whenever your travels bring you back our way.Best Regards,Hotel Soleil Ha Long
Guest User
Premier Room
Stayed in May 2023
Family
6 review
5.0/5
Outstanding
Posted on Jun 2, 2023
The view is good, and SUN WORLD is nice.
Original TextTranslated by Google
Response from Property: Dear Valued Guest,It is so nice to read your comment about your recent stay with us here at Hotel Soleil Ha Long. We look forward to welcoming you back for another amazing and happy experience.Best Regards,Hotel Soleil Ha Long
Guest User
Premier Room
Stayed in Jan 2023
Family
3 review
4.0/5
Very Good
Posted on Jan 27, 2023
The staff's English level is poor, unable to communicate
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Thank you very much for your kind feedbacks on what we should improve. Your contributions will be the motivation for us to strive harder to bring you the most comfortable and impressive experience.Best Regards,Hotel Soleil Ha Long
Guest User
Family Suite
Stayed in Jun 2024
Business travelers
1 review
1.0/5
Posted on Jun 14, 2024
Tôi đã đặt nhầm ngày mà không nhận được thông báo của khách sạn về ngày đến , lễ tân làm thủ tục chưa chuyên nghiệp , ko thấy khách đến cũng ko thấy mail
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anyounghee
Deluxe Twin Bed with City View - Non Smoking
Stayed in Jun 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Jun 20, 2024
잘 이용하고 왔습니다 감사핮니다
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Response from Property: Dear Valued Guest,It is so nice to read your comment about your recent stay with us here at Hotel Soleil Ha Long. We look forward to welcoming you back for another amazing and happy experience.Best Regards,Hotel Soleil Ha Long
lostinwanderlust97
Stayed in Oct 2023
Solo travelers
5.0/5
Outstanding
Posted on Oct 26, 2023
Gorgeous, spacious and luxurious establishment. It truly made me feel comfortable, I never wanted to leave. The staff are friendly and accommodating to my requests. Only one problem is the wifi was not completely reliable. It was slow and can be improved. As a remote worker, reliable wifi connection is really important. If they improve this one thing, I would 100% come back and also recommend friends and family. :)