Mithrin Hotel Halong

We stayed there for 4 nights for Halong Bay. Before returning to Hanoi. Hotel with chic entrance and lobby appearance, big disappointment afterwards. The person at the reception speaks very little English (when there is anyone at the reception!). No cocktails offered on arrival (contrary to what is indicated on their hotel brochures) No one at reception most of the time. The rest of the staff are few, not smiling and barely friendly except for one. Few rooms occupied and despite everything we were woken up very early by mistake... Access to the swimming pool closed even during opening hours we had to ask them to open. To discover a state of disrepair move forward: rust. Breakfast side very limited and questionable choice (we avoided 2 breakfasts after being unwell, which did not happen to us elsewhere). The room: old, poorly insulated, damp, sparse cleaning and fridge not restocked (not once in 4 nights!). Blatant lack of general maintenance. In summary, hotel to avoid. Does not deserve the price displayed nor its 4 stars. Absolutely avoid.

Like most others, we ended up at this hotel because our cruise was canceled due to weather. Otherwise we wouldn't have chosen this hotel in the first place. However, the hotel is clean, comfortable and close to shops and restaurants. It feels like everyone is trapped here instead of wanting to come here in the first place, probably because the previous reviews were relatively poor. Our two rooms were interconnected and had a spectacular view of the storm. We had a decent breakfast with limited choices in the morning, and then we saw flooding outside.

Like most people we ended up at this hotel after our cruise was cancelled due to weather. We would not have chosen this hotel in the first place otherwise. It was clean and comfortable though and close to shops and restaurants. It felt like everyone was stuck here rather than going there in the first place, probably due to the bad reviews. We had two interconnecting rooms with a great view of the storm, had a decent breakfast in the morning but limited options and then saw flooding outside.

A typical four-star hotel, but the wifi is not working, and the power kept going out during my stay. They said the government is moving the circuit underground, so hopefully it will get better in the future. The food is average.