Top 5-Star Hotels in Ha Long

This hotel was stunning, rooms, view, food and staff were 5 star. Trang was amazing and helped us with suggestions on where to go in the city and we were very pleased. They changed money for us multiple times with no hesitation. Helped us organise taxis, and were over all so helpful and friendly. Breakfast was lovely with a huge variety of food. Shower was probably one of the best we have had in vietnam ...hot water great pressure amd spotless.

We stayed here towards the end of our trip. It was a great place to switch off and relax on the balcony, read a book, go to the gym, go for a swim in the pool etc. There are lots of kids around given it's a family friendly place. The buffet breakfast was really yummy with lots of different options (I'm gluten intolerant and there was still plenty to choose from). We paid for the buffet dinner one night which was nice however, I was expecting there to be some drinks other than water and tea/coffee on offer, you could buy drinks through the bar for an additional cost. Grounds are kept really well and the boat to and from the mainland was cool too.

The location in that city I think is very good regarding sea view, some restaurants outside and you are very close to the ships leaving (it depends what you want... if you like City-like stay, you have to choose ankther locations but I think anyway the places are not so far away and easy to get everywhere (ok maybe in main season not so easy) The hotel gave me immediately an upgrade, teh room was extremely big, clean ,the view very good. All you need, and breakfast was also okay. The only thing: there's an open disco 1 km away, very very loud still.. so I went to that place to check (in anger) but I found out: actually a nice place to visit, sitting outside at the beach hahaha so not that bad. Tip: regarding the ships, they all folow the same route and stop at same places, but have very very differing prices ..

I stayed with my parents at @flc.hotelsandresorts in Ha Long Bay, Vietnam and here’s my feedback ⬇️ 👉 Truly a luxurious stay. The room was clean and spacious, with a really nice view of the golf course and part of Ha Long Bay. 👉 You have to visit the Sky Bar on 21st floor & Bamboo Restaurant. they both are top notch! .👉 Swimming pool was great but we didn’t use due to cold weather but they have indoor temperature controlled swimming pool as well which was equally wonderful 👉 Hotel staff left no stone unturned to make our stay memorable. 👉Only few staff speak English but that won’t be any issue 👉 Overall, if you planning with your parents/family, you should Consider this one..

The hotel is brand new and very clean. The rooms are spacious and well appointed. The area is still under construction. This (at the moment) results in a less beautiful view/environment. But I am convinced that it will be beautiful within a year. The hotel location is quite far from the city center and shopping malls. A car or taxi is needed. Or you can get bicycles at the hotel. The employees are very friendly and helpful. Special note to Tracy, she has served us several times with very personalized service. Couldn't be better! The 3 restaurants in the hotel are highly recommended. We stayed 6 days in an apartment in this hotel.

I came Ha Long for 3 night and stay in DeLaSea hotel. I think that was good choice. Receptionist was nice and professional, they gave us some good tip for visit in Ha Long. Breakfast was really good with varieaty food. They have swimming pool in-house also with nice view. I had the best memories in Ha Long. Make sure will come back

We wanted a hotel instead of usual overnight cruise for flexibility at night. Best Western Sapphire Ha Long was one of the few hotels where we could preselect ocean view room instead of it being up to chance/luck. The hotel itself was stunning! The staff so thoughtful, helpful and courteous that really elevated the experience to something very special. The hotel and rooms are very luxurious! We chose the 2 br oceanview and all rooms had amazing views, with the lounge having a balcony along with floor to ceiling windows overlooking the bay. It was so lovely relaxing. We had a drizzly day but it was still so special. The official photos are exactly what you get and are honest in their representation. The buffet breakfast is enormous in variety! Full Western and Asian selections with salads, pastries, noodles, congee, juice and muesli, hot cooked buffets just to name a few. There was plenty with no sign of running out when we were there (Dec). The breakfast room was huge and elegant. Definitely worth adding it on to your stay! We were warned by others that the location is not convenient to main centre, which was good advice, as it is about 15 mins drive over the bridge. However it is not so isolated from other things and there were many restaurants and cafes around it and the walkways along the way stunning. We were kind of just wanting to chill when no on the cruise so this was perfect for us! I would definitely recommend and hope to return one day.

The service is very good, the staff is friendly, the breakfast is good, and the CP value of living in a villa is high. It is not far from the night market and theme park, and it is within walking distance. The only disadvantage is that there is no dressing table.

We felt impressed with the warm welcome of the staff from the moment we check-in at this hotel. Check-in was swift. The lobby is decorated with traditional elegant style. The staff was helpful and accommodating. Breakfast buffet was delicious. We enjoyed our stay!

In terms of hygiene, I think it can be improved, such as carpets. The location is really great, just across the street from Sun World, and there is a whole row of restaurants opposite. When it comes to service, it all depends on the person. Not everyone does their best, some are just perfunctory, but some employees are very attentive. In terms of facilities, I don't think there's anything to be picky about at this price. The room has a kitchen, a balcony and an unparalleled sea view.