Guest User
August 18, 2024
We stayed 1 (25th July) night at this villa. It was horrible. We had to face very bad experiences because of their staff. Specially the manager ( Mr. Amith ) . We booked a safari tour from them at it started around 6am. They called us around 10.30 and asked us to check out at 11am while we are doing safari. How they talked, really unfriendly and unpleasant. We agreed to give 2 rooms and stay all in a room once we came back after the safari till check out 14. Because we had infants. They also agreed and specially they suggested it. Around 13.00pm Mr. Amith came and shouted infront of our kids. Not only these, even for morning tea, we had to go to care taker's room and wake them up. They didn't open the door. Later they excused and said they couldn't wake up. We paid for these. We had a Foriegn ( Italien ) guest also. She had to face very bad situation because of this staff. It's a really nice location. But very poor service and maintenance. We read bad reviews, but we didn't care much. That was our mistake. Specially " Mr. Amith " talked like that he just want to fight with guests. If you need proofs, we can also share. Thank you