Veranda High Resort Chiang Mai - MGallery Reviews

Beautifull resort, excellent staff. Only one thing: they have to install usb port for phone charger

Love the hotel , enviroment , room also very big. Too far away from the city. But got Free shuttle bus to City . Takes 30min Far from Anywhere. Not recommended If u want to travel around

Overall very nice hotel, good breakfast options, sincere hospitality! Highly recommend for a relaxing tour!

Great hotel by nature located 20 minutes from the heart of Chiangmai city center surrounded. The very big bath tub here is so comfy.

It is my fourth time to stay. We stayed here for our anniversary. The hotel decorated the room nicely. We were very happy and relax to stay here. Same as before, we enjoyed very much to be here. This hotel is very helpful all the staff are friendly. Will sure to stay again.

- Good location, and have a nice landscape. - Breakfast service are awesome have many kind of menu. - Swimming pool have more than 3 place. , friendly for family trip. - staff was excellent of service mind.

It was almost a perfect stay with Veranda, overall a very beautiful surroundings, good restaurant, excellent facilities/amenities, warm/courteous and friendly staff, however, with a few exceptions which makes it somehow a less-pleasant farewell. To check out I called the reception and the lady (can’t tell her name but she’s with dental braces) told me that I would need to wait 5 minutes for a electric cart to pick up my luggage (she didn’t even ask for my room number before hanging up), waiting in the scorching sun for almost 15 minutes and I had to call back again and was told there’s no arrangement for me and they will now send someone over to pick me up, it could be the case that the lady might was too busy to arrange pickup for me and hopefully that was not an intentional pick. However now comes the worse part, after checking out I thought it would be easy to call a grab as we have been calling grabs to the hotel multiple times from city to hotel without any problem, but it turns out that due to location of the hotel it’s very difficult to call a grab from hotel to city and normally it’s better to call a taxi instead, we had to turn to the hotel for help to book a taxi and was told it would be almost an hour before we can get a taxi…while I understand it might be rush hour of the day for E-hailing but as part of the hotel service mandates I guess checking out at 12.00 is quite a daily routine for the hotel and there should be sufficient experience to cope with the situation however all we could do was waiting there for a long time before another taxi dropped in and rode us to our next hotel in the city.

Room is nice and has a bath tub in the middle of the room. The only con is that the air con was freezing. But otherwise really recommend this hotel even though it is not very convenient to the old city and we got rejected by grab driver at night as the road back to the hotel was too mountainous.

This is an old hotel, so the rooms are never dehumidified, the bedding and duvets are always damp, and there is an unpleasant musty smell when you enter the room. The staff is still friendly and good, but the breakfast selection is far below 5-star standards and tasteless. Most of the guests are Korean families and the pool is understaffed, making it embarrassing to ask for towels or other requests. It's time to let remove this hotel for my hotels list.

Beautiful legit 5 stars hotel resort in the mountain.

Nice hotel will come again great staff friendly :-))

Everything is ok for its price point, except the staff service at the rooftop restaurant. It wasn’t very proactive, alot of misses. Definitely our least favorite part of our stay there .

Great hotel with amazing views all round. The staff are extremely helpful and the food is very good quality.

Room is clean and comfortable. Pool with amazing view of mountain. Food is incredible.