Hyatt Place Hangzhou International Airport Reviews
Hyatt Place Hangzhou International Airport
2F, Ground Transport Center, Terminal 4 Arrival Hall, Hangzhou International Airport, Xiaoshan District, Hangzhou, Zhejiang, ChinaView Hotel Details
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Hyatt Place Hangzhou International Airport Guest Reviews
4.8/5
Excellent
5798 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(5798)
Positive reviews(5719)
Reviews with photos/video(875)
Delicious breakfast(677)
Quiet & comfortable(630)
Easy to get around(618)
Close to airport(610)
Friendly front desk staff(409)
Good sound insulation(313)
Delicious buffet(51)
Awesome gym(30)
Negative reviews(79)
Elias
King Bedļ¼with sofa bedļ¼
Stayed in Jan 2025
Business travelers
1 review
4.7/5
Amazing
Posted on Jan 21, 2025
The hotel is strategically located that makes my airline check-in so seamless! The hotel is clean, friendly staff and perfect for business travellers! Breakfast is good tooš
Guest User
King Bedļ¼with sofa bedļ¼
Stayed in Dec 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Dec 31, 2024
It was great hotel and most amazing part was location, just 2 minute walk distance from Hangzou international airport, you don't need to catch any transportation, i was arrived at 11pm , then i just checked out all the procedures from airport. After walked out exit gate. Then just walk to Hotel straight away. It gave me great relief and also i had to leave early for transit, breakfast also open from 6am, food was delicious and so many food to choose from. I will visit again next time.
6/7
Guest User
Two Twin Bedsļ¼with sofa bedļ¼
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 31, 2024
The stay at Hyatt Place was nothing but awesome and amazing. The staff whom we met at the reception, Ms Sara, was simply marvelous. Highly professional, friendly, and she makes guests feel really welcome and comfortable. Sara knows her work well and is able to guide us to move around the airport and provided information to make our stay in Hangzhou a wonderful one. Thank you for going the extra mile. We will return to Hyatt Place again.
Nurul Ain Binti
King Bedļ¼with sofa bedļ¼
Stayed in Dec 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Dec 28, 2024
The hotel is so close to terminal. You can walk 5 minutes from arrival of Terminal 4 and on the right is the place.
TerenceSeah
Two Twin Bedsļ¼with sofa bedļ¼
Stayed in Dec 2024
Family
5 review
5.0/5
Outstanding
Posted on Dec 30, 2024
Great hotel! Nice breakfast! Just walk out from arrival hall and you will see the hotel. Very convenient. They allow you to keep airport trolley in the room!
WangYao
Two Twin Bedsļ¼with sofa bedļ¼
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 22, 2024
I had a great stay at this hotel! Itās extremely convenient for those arriving on late flights. Itās clean and comfortable. The buffet breakfast offers a good variety of options, and itās especially family-friendly as kids eat for free. Overall, excellent value for money. Iāll definitely choose this hotel again for my next trip!
Guest User
King Bedļ¼with sofa bedļ¼
Stayed in Dec 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Dec 4, 2024
A short trip while travelling to Hang Zhou, attended by the front desk å°č¢ that attentive to details and warm welcome by arranging room that matches my birthdate. Lotso also greets us in the living area which brings joyful moment during this festive season. Room is spacious clean and definitely will return.
JJ87
Two Twin Bedsļ¼with sofa bedļ¼
Stayed in Nov 2024
Solo travelers
45 review
5.0/5
Outstanding
Posted on Nov 30, 2024
perfect choice for an early flight or a late arrival. New, clean, and cozy rooms. Very good breakfast. Perfect value for money.
Guest User
Two Twin Bedsļ¼with sofa bedļ¼
Stayed in Nov 2024
Family
4 review
4.0/5
Very Good
Posted on Nov 30, 2024
Good hotel to stay overnight when you need it. Everything is new and clean, design and space of room is fine, shower, toilet, two beds, sofa.
Only two things is disturbing- long check inā¦ People on reception donāt speak English language and use translation on smartphone.
And two broken coffee machines on breakfast, restaurant service is good and a lots of food variety, but so hard to get one cup of hot cappuccino.
By the way if you on transit between flights you spent long time to go out and get back to terminal.
Anyway is nearest place on airport where you can rest for sure, after departure exit only by foot 5 - 10 minutes walk.
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Whyelse
Two Twin Bedsļ¼with sofa bedļ¼
Stayed in Nov 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Nov 28, 2024
Hotel connecting to airport.
Room is comfortable.
Location is excellent, walking distance to T4 International departure hall in just few minutes.
House keeping service a bit slow, hair dryer malfunction, taken a while to deliver a replacement.
Breakfast limited choice, just OK.
Linh Truong H
Garden View king Bed(with sofa bed)
Stayed in Nov 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Nov 27, 2024
The hotel is very near the exit gate of Terminal 4.
The room is very comfortable, my room have the view of airport.
Banzhang
Two Twin Bedsļ¼with sofa bedļ¼
Stayed in Oct 2024
Solo travelers
6 review
5.0/5
Outstanding
Posted on Oct 25, 2024
The hotel is right in the Xiaoshan airport. A 5 mins walk to the check in counter. I actually collected my boarding pass and walked back to the hotel for breakfast before going through the customs.
Breakfast is served at 6am. Most flights after 8am can make it. Spreads were decent, quality was quite good.
The rooms were spacious, clean and neat. Will surely pick it again the next trip to Hangzhou.
Rozliana
Airport View King Bed(with sofa bed)
Stayed in Nov 2024
Business travelers
13 review
5.0/5
Outstanding
Posted on Nov 20, 2024
Near to the T4 terminal. Perfect to those who have early flight.
Gilbert777
Garden View king Bed(with sofa bed)
Stayed in Nov 2024
Business travelers
2 review
4.0/5
Very Good
Posted on Dec 8, 2024
Good place to stay, especially for transiting passengers.
SEYED JAFAR
Two Twin Bedsļ¼with sofa bedļ¼
Stayed in Sep 2024
Family
8 review
5.0/5
Outstanding
Posted on Oct 1, 2024
The hotel is located in Terminal 4, easy to find. Checkin is easy , just 2 minute walking you are in Checkin area in Terminal 4. The room are clean and very nice design. Stuff very polite and helpful, Breakfast is good. Can take metro to the city going to West lake, definitely I will take this hotel again.