Paton View Hotel(Star avenue riverside store )

Paton View Hotel(Star avenue riverside store ) Reviews

Paton View Hotel(Star avenue riverside store )

14F, Section A, Hangzhou Yin, No.2030 Jianghui Road, Hangzhou, ChinaView Hotel Details
Paton View Hotel(Star avenue riverside store )
Paton View Hotel(Star avenue riverside store )Paton View Hotel(Star avenue riverside store )Paton View Hotel(Star avenue riverside store )
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Paton View Hotel(Star avenue riverside store ) Guest Reviews

4.3/5
773 review
Verified reviews
Location4.3
Amenities4.2
Service4.2
Cleanliness4.3
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All Reviews(773)
Positive reviews(673)
Reviews with photos/video(145)
Classy environment(65)
Average sound insulation(28)
Perfect for business trips(25)
Loved the night views(21)
Many dining options(20)
Great location(18)
Friendly front desk staff(17)
Convenient for shopping(12)
Negative reviews(100)
Mclovin21
Boutique Queen Room
Stayed in Jun 2024
Friends
2 review
5.0/5
Outstanding
Posted on Jun 12, 2024
Amazing place with great ambiance and located in a great area! Clean and neat
Response from Property: Thank you for your praise of our hotel. We are honored to have accompanied you through this cozy evening, and silently wish you many more wonderful experiences in your future travels. We eagerly await your next visit!
BAWWAN
Boutique Queen Room
Stayed in Jun 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Jun 8, 2024
It was the most beautiful hotel i have ever been to in China. Thanks for everything.
Response from Property: Thank you for your comment. Welcome back!
Guest User
Boutique Queen Room
Stayed in Apr 2024
Business travelers
22 review
5.0/5
Outstanding
Posted on Apr 30, 2024
It was so good and I’m going to book it again for tonight
Response from Property: Your satisfaction is the best encouragement for us. Xiaobo will work even harder to make warmth and beauty coexist. We look forward to serving you again!
Guest User
Boutique Queen Room
Stayed in Apr 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on May 1, 2024
The hotel was top class with an awesome view
Response from Property: Thank you for your praise of the hotel. It is an honor to spend this warm night with you, and I silently wish you more wonderful experiences on your future journey. Xiaobo looks forward to your next visit!
Guest User
Boutique Queen Room
Stayed in Aug 2022
Solo travelers
8 review
4.2/5
Very Good
Posted on Aug 26, 2022
Hotels a little hidden if you come from a certain side, the alley way entrance can be hard to find but once in is fine. Hotel room was clean and spacious.
Response from Property: Your satisfaction is the biggest driving force for our progress. High quality service will get your favor. We hope our hotel can become your first choice for business and tourism. Xiaobo sincerely looks forward to seeing you again!
GehadBaker
Boutique Queen Room
Stayed in May 2024
Business travelers
35 review
4.5/5
Great
Posted on May 26, 2024
Clean
Ailifeite
Boutique Queen Room
Stayed in Jun 2024
Business travelers
37 review
5.0/5
Outstanding
Posted on Jun 23, 2024
It can be said that this is the best apartment hotel I have ever stayed in. The environment is very good, clean and hygienic. There is no water stain in the room. There is no stain. The sofa is very clean. A lot of money has been invested in the room. The air conditioner, washing machine and range hood are all branded. The water heater is Smith. It can be seen that the boss is very rich. The scenery is very good. The hotel downstairs is Qiantang River and the location is also very good. No one asked for good reviews. It is purely tap water, which is worth a thumbs up.
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6/12
Response from Property: Thank you for your praise of the hotel. It is a great honor to spend this warm night with you. I silently wish you more wonderful experiences in your future travels. Xiaobo looks forward to your visit again!
Yuanzidongshichang
Boutique Queen Room
Stayed in Jun 2024
Solo travelers
6 review
5.0/5
Outstanding
Posted on Jun 10, 2024
Apartment-style management, very professional. The hotel room is spacious enough, and even has an indoor balcony. In terms of supporting facilities, there is a washing machine and a kettle, which makes customers feel at home. I am very satisfied. Close to the Qiantang River, you can feel the gentleness of Hangzhou as soon as you open the window.
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Response from Property: Thank you very much for your stay and review! Simple words that speak volumes. The goal of Xiaobo is to provide a second warm home for everyone on the road, allowing you to press the pause button from the current busy life, slowly relax and have a rest, stay in Bobo and enjoy yourself - meet better things yourself, redefine your life, and start again. Xiaobo warmly looks forward to your visit again!
Balbalba
Boutique Queen Room
Stayed in May 2024
Business travelers
6 review
3.3/5
Posted on Jun 21, 2024
Visitor authentication downstairs is very troublesome. I can't imagine that a foreigner came to Hangzhou. First, he had to register as a visitor. After registration, he could take the elevator. He took the elevator upstairs to the apartment and switched to the user identity to take the elevator. He also needed face recognition. Obviously, he could set it up as an app to open the door with one click. Is this the Internet highland of Hangzhou? It makes things difficult for the elderly and foreigners everywhere. There is no one downstairs to guide the registration^_^ It seems that only young people are welcome. The most ** process and design, I don't recommend staying in apartments and hotels in Hangzhou
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Response from Property: I'm sorry to bring you a bad experience. I must explain that the entire Binjiang area of ​​the Hangzhou Asian Games has installed an access control system arranged by the public security department. Facial recognition is required to enter and exit the building, which greatly improves security. It takes a minute to register. There is no need to embarrass anyone. Of course, there are definitely deficiencies in the design process that need to be gradually optimized. During the use, we often put forward optimization suggestions, including those for Hong Kong, Macao, Taiwan and foreign guests. If you use a desktop computer to register, you can only go to the front desk of the property to register with a handheld computer. Xiaobo understands that there are still many areas worthy of improvement. We are making continuous improvements and hope that you, the distinguished ones, can feel the progress every day. Xiaobo's goal is to provide a warm second home for everyone on the road, and we sincerely look forward to your visit again!
timtang1978
Boutique Queen Room
Stayed in May 2024
Business travelers
35 review
5.0/5
Outstanding
Posted on May 22, 2024
The room was very nice and the store upgraded the room for free. It is also very convenient to eat nearby.
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Response from Property: Thank you very much for choosing the Botonyin Hotel and giving us a good review. We are so happy to receive your affirmation! We are more motivated and confident to provide good customer service every time~ We look forward to more guests like you who like us to visit the beautiful Qiantang River!
Guest User
Twin Room
Stayed in May 2024
Family
3 review
1.7/5
Posted on May 19, 2024
I thought I could stay in a hotel for more than 400 yuan, but it turned out to be an apartment. The river view outside the window was pretty good, but the rest was really not that good. I was definitely attracted by the pictures.
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Response from Property: There is some oil leakage at a certain connection point of the drying rack. Temporary treatment was carried out to prevent the oil from dripping onto the ground. The drying rack will not be used during this season. We have reported it for repair in time and it will take two days for the manufacturer to repair it. We are sorry to bring this to you. Bad experience here ~ I believe these will have been resolved by the time you come next time.
Guest User
Twin Room
Stayed in Jun 2024
Family
1 review
2.2/5
Posted on Jun 13, 2024
Please check the pictures for hygiene. The front desk service is not good either.
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Response from Property: Dear guest, we are very sorry for making your stay uncomfortable. We have put anti-insect medicine in multiple hidden places in each room. No matter how we clean up the small motel in the hot summer, we can't stop the little bugs from visiting freely. Please understand ~ Of course. , Xiaobo will strengthen the training of cleaning and the quality of ward rounds. We hope you will give us a chance to improve. We welcome you to stay again next time and give us more valuable opinions.
Dongtengdafei
River-view Double Room
Stayed in Apr 2024
Solo travelers
7 review
3.5/5
Posted on Apr 28, 2024
The place is not easy to find, it is in a building. Not all parking spaces in the parking garage can be parked, you can only park in designated parking spaces. The room is well decorated, but there are still socks left by the previous tenant, which is really jaw-dropping. When I was about to leave, the garage railing blocked me. I asked and found out that the hotel had not yet informed the building property management, and it took a long time ~ Transportation and catering are relatively convenient.
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Response from Property: Thank you very much for choosing Hangzhou Botonyin Hotel. Please share your experience with us in detail! We are very sorry for giving you a bad experience. We attach great importance to the problems you reflected and are also making better improvements. Xiaobo pays great attention to guest experience and service quality, attaches importance to the stay experience and feedback of each guest, and is committed to providing guests with a better service experience. Stay at home, stay at heart, stay at yourself - meet a better self, Xiaobo warmly welcomes you to come again!
Qingyiluobai
Boutique Queen Room
Stayed in Apr 2024
Couples
7 review
5.0/5
Outstanding
Posted on Apr 20, 2024
The room is fully equipped, clean and sanitary. The river view room is a good living experience
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Response from Property: Your satisfaction is the biggest driving force for our progress. Cleanliness, comfort and quality service will win your favor. We hope that Botonyin can become your first choice for business trips and travel. Xiaobo sincerely looks forward to seeing you again!
Labansukesaha
Boutique Queen Room
Stayed in Apr 2024
Business travelers
49 review
4.8/5
Amazing
Posted on Apr 12, 2024
The location is in Binjiang. Qiantang River is downstairs. However, there are not many businesses. There are more short-term rentals in the new town and the United Apartments. It is more suitable for business. Family travel is still cautious. Apartment style. Open the window to see the river.
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Response from Property: Dear, thank you for staying at Hangzhou Botonyin Hotel. It is a great honor for you to share your stay experience with us in your busy schedule! We have been working tirelessly to provide the best service and experience for our distinguished guests. We sincerely look forward to your coming again and wish you a happy life and everything goes well!