Ji Hotel (Hangzhou Xiaoshan Airport Avenue) Guest Reviews
4.7/5
Outstanding
1201 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
Filter by:
Sort by:
All Reviews(1201)
Positive reviews(1169)
Reviews with photos/video(123)
Offers pick-up/drop-offs(208)
Easy to get around(134)
Close to airport(115)
Convenient location(113)
Friendly front desk staff(96)
Average sound insulation(78)
Delicious breakfast(60)
Perfect for business trips(21)
Negative reviews(32)
Guest User
Business Queen Room
Stayed in Aug 2023
Business travelers
12 review
5.0/5
Outstanding
Posted on Aug 14, 2023
服务:henhao
Guest User
Guestroom (2 beds)
Stayed in Aug 2023
Family
1 review
2.5/5
Posted on Aug 19, 2023
It's about 15 minutes' drive from the airport. The hotel has a free bus to pick you up and drop you off. The attitude of the service staff is very good, but it's too noisy. The sound of planes taking off and landing is still very noisy when the windows are closed. Some stains on the fabric sofa are obvious. The most What I can't stand is that there are bugs in the bed
Original TextTranslated by Google
Response from Property: Dear Huazhu members: Hello! First of all, I would like to apologize to you on behalf of all the staff. The hotel management attaches great importance to all your related experiences, and we would like to apologize to you again. We will strengthen training and let relevant departments rectify some details that are easily overlooked.
Guest User
Double Room
Stayed in Aug 2023
Friends
8 review
5.0/5
Outstanding
Posted on Aug 13, 2023
It is very close to the airport. The hotel also has a car to the airport. It is very convenient to have a parking space at the door. The hall is simple and atmospheric, with a faint scent of tea. The front desk service is enthusiastic, proactive, efficient and thoughtful. The lady at the front desk helped me print out a lot of information and was very enthusiastic to help. The room is bright, quiet, comfortable and hygienic, the mattress is comfortable, the water comes out quickly, the water temperature is good and the bath is comfortable. Very good, highly recommended! ! !
Original TextTranslated by Google
Response from Property: Hello, dear guest! Thank you very much for choosing to stay at JI Hotel Hangzhou Xiaoshan Airport Avenue Hotel. JIJUN’s guest rooms have a simple yet high-quality design style, which is deeply loved by customers. In addition to the normal room rates, we have always offered them to members of our Huazhu Group. For preferential promotions, you can book a room through our official website and mobile client "Huazhu Hotel". We will continue to work hard to provide each guest with better services and a more comfortable living environment. All hotel staff sincerely look forward to welcoming you. Stay at our hotel again and wish you a happy life! Looking forward to recovery
Anonymous User
Double Room
Stayed in Jul 2023
Family
7 review
5.0/5
Outstanding
Posted on Jul 16, 2023
Love the hotel! Although it is very close to the airport, it does not affect our sleep quality. Moreover, there is an airport bus and wake-up service at 5:30 in the morning, which is great!
Original TextTranslated by Google
Response from Property: The whole season is a stop and a node on the journey of thousands of miles... It is sincere and has no routine, so the whole season is loved by people who are close to it...
Guest User
Queen Room
Stayed in Jul 2023
Business travelers
7 review
5.0/5
Outstanding
Posted on Jul 2, 2023
Not bad, they also come with earplugs!
Problems can be solved promptly
Very close to the airport, only 15 minutes away
Suitable for those who want to catch a flight!
Recommended for those who want to catch a flight.
Original TextTranslated by Google
Response from Property: Dear guest, hello. Thank you for sharing your stay. Your affirmation and praise have been received!
Guest User
Business Queen Room
Stayed in Apr 2023
Family
5 review
5.0/5
Outstanding
Posted on May 1, 2023
I went to visit relatives because it was close to them, so I chose her place. It was convenient and the hotel was comfortable. Although it was close to the airport, I couldn't hear anything when I fell asleep.
Original TextTranslated by Google
Response from Property: "The sun used to be so slow that cars, horses, and mails all slowed down. A lifetime is only enough to love one person." It is an indescribable fate that brings us together in the fourth space of the whole season. We are here to express our deep love to you, okay. In a lazy afternoon, lying on the sofa of Zhuju, sipping a cup of tea, reading a book, sighing and sighing about life, everything is so appropriate, so comfortable. You have a story, and there is tea in the whole season. Let’s taste life together. I also look forward to seeing you again in the whole season. I love you, okay?
Guest User
Double Room
Stayed in May 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on May 4, 2023
The room is very clean and nice, the service is very good, nice, very close to the airport
Original TextTranslated by Google
Response from Property: "The sun used to be so slow that cars, horses, and mails all slowed down. A lifetime is only enough to love one person." It is an indescribable fate that brings us together in the fourth space of the whole season. We are here to express our deep love to you, okay. In a lazy afternoon, lying on the sofa of Zhuju, sipping a cup of tea, reading a book, sighing and sighing about life, everything is so appropriate, so comfortable. You have a story, and there is tea in the whole season. Let’s taste life together. I also look forward to seeing you again in the whole season. I love you, okay?
Guest User
Queen Room
Stayed in Aug 2023
Friends
1 review
5.0/5
Outstanding
Posted on Aug 10, 2023
It's very close to the airport, which is very convenient. The hotel also provides a free airport shuttle. I thought it would be noisy when planes flying overhead, but the glass is very soundproof and does not affect my sleep at all. I will stay here again next time I have to catch an early flight!
Original TextTranslated by Google
Response from Property: Thank you for your support and trust. We don’t seek the best, only seek better. We will work harder for your comfort throughout the season! Hee hee, guest officials come often!
Yinqiuhong
Guestroom (2 beds)
Stayed in Jan 2023
Family
10 review
5.0/5
Outstanding
Posted on Feb 3, 2023
The hotel is very close to the airport. Because I couldn't wait for the hotel bus to pick me up, I waited for more than 50 minutes and didn't arrive. It was freezing. It cost me 33 yuan to take a taxi, because I paid 10 yuan for the highway exit.
Original TextTranslated by Google
Response from Property: Xiao Ji first apologizes for not giving you a good check-in experience. Failure to leave you a satisfactory experience shows that we still have many shortcomings. In the new year, we will work harder. , let you meet a better Xiao Ji
Guest User
Guestroom (2 beds)
Stayed in Apr 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Apr 20, 2023
Facilities: Complete facilities
Hygiene: very clean
Service: Close to the airport, with airport drop-off service
Very worth choosing
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Service is a constant topic for hotel people. We will continue to pay attention to details throughout the season, so that every guest can feel at home! Thank you for your kind review. Goodbye!
Guest User
Double Room
Stayed in Jul 2021
Business travelers
1 review
1.5/5
Posted on Jul 14, 2021
This is a very bad experience. There is no signal in the room itself, and the wifi is not easy to use. If you live here, you must be prepared to sleep when you enter the room. And the hygiene is not good. The sofa is full of messy traces, I don't know what left it, it is very disgusting, it is very difficult to adjust the faucet in the bath, and it switches back and forth between scalding and freezing. I am really convinced, as long as you are a little better, I will not write this review. I wish you an early closing.
Original TextTranslated by Google
Response from Property: Dear all season guests, we are very sorry for the unpleasant experience during your stay! At the same time, thank you very much for your evaluation and valuable opinions for the whole season. All season management will continue to strengthen service training and improve service quality. Please give the still growing Xiao Ji a chance, believe in Xiao Ji! We sincerely look forward to welcoming you again in the near future!