Tonino Lamborghini Rosso Hangzhou Reviews

Very good experience with excellent service by @Hand

A brand new luxury hotel with all prestige equipments.. short stay but more than satisfied ☺️

Overall experience is great, good service, will probably come again.

Sarah

The housekeeper CoCo is very considerate. The front desk lady Jiaping and Wang Lan are very attentive. The hotel's facilities and equipment are very good. A great hotel. Facilities: The hotel opened in 2023, the facilities are very well maintained and very new. Hygiene: The lobby, room, lounge, and swimming pool are all very clean. Environment: Very good, not many people, and the lounge is very quiet. Service: Butler service, WeChat replies are very enthusiastic. The lounge has a lot of desserts, and the desserts are changed every day. Breakfast is a la carte, and the Hong Kong-style dim sum is delicious. There are a lot of 🆓 drinks and snacks in the minibar, and they will be replenished daily and charged. The swimming pool is very clean and there is almost no one in the morning.

I came here on a business trip, but unfortunately I only stayed for one day. The hotel was great in all aspects! I bought a pre-sale voucher to check in, but I didn't expect that the room type was upgraded for me. It may be because it was not a weekend stay, and the room occupancy rate on weekdays allowed for upgrades. Let me tell you my true feelings below! 1-The service is really impeccable. As long as you meet a hotel staff, they will take the initiative to greet you and greet you with a smile! If you ask for directions, they will take the initiative to take you there, and wait until you walk into the elevator before leaving. The housekeeper will help you bring your bag into the room and take the initiative to introduce the room facilities and which ones are free. The bone plates were changed many times during the meal, and the anti-oil towels were taken for you. 2-The dinner included in the pre-sale voucher tastes very good. I really don't eat pigeons at ordinary times. My husband tasted it and asked me to try the crispy pigeon! I tried it, it was really amazing, full of juice, crispy skin like glass, and the meat had no fishy smell at all. It was very delicious! The quality ingredients for dinner are great! 3-The upgraded executive king room is a little bigger than I thought. The light-colored background is matched with the garden-style carpet, which looks very comfortable. There are many details inside that are really incomparable to other five-star hotels. The toiletries in the mini bar are all branded, and the toiletries can be taken away. Slippers, etc., including disposable face towels, are also not available in any five-star hotel I have stayed in before, and the quality is excellent! 4-The breakfast is also delicious. It is not a buffet breakfast, but a Cantonese order. However, there are many categories to choose from. I wish I could try every one. The executive lounge is also quite good, with many varieties. 5-Although I only stayed for one night, I fell in love with it. I will come again on my next business trip, and I hope to maintain such a super five-star standard!

Check-in experience. An international first-line brand hotel with modern and simple decoration inside and outside. Beautiful and elegant, advanced facilities. High-end intelligence, very good environmental sanitation services. The swimming pool is a highlight and very beautiful. The water temperature and quality are very good. Breakfast has a special Cantonese-style morning tea. The dim sum is exquisite, and the executive lounge is all free. It is worth recommending. Stay in the hotel for travel and sightseeing.

Because I was going to watch Zhou Shen's concert, the hotel next door was booked. This one feels good and is not far away. It takes half an hour to walk and take the subway. The two Rolls-Royces parked at the door really shocked me. It's also a mystery that they didn't park their own cars. From the front desk to the doorman to the room service, everyone has a good attitude and will take the initiative to greet. Special praise for Sarah at the front desk. Although she is young, she has a good attitude and warm service. The overall hardware is good, and the details in the room are also very good. There are air purifiers, hanging irons, umbrellas, sewing kits, face towels, loofahs, and separate small bottles of shampoo, conditioner, shower gel, and body lotion. The clock on the bedside has no sound, which is a good review. A silk eye mask was given when I turned down the bed, and a massage comb was given when I checked out (in exchange for good reviews hahahaha). The breakfast is a bit amazing. The Hong Kong-style morning tea on the second floor is ordered. The quality is good and not perfunctory, but the food is a bit slow. I went there at 10 o'clock and only a cup of milk tea was served within 15 minutes. After urging the order, it was served quite quickly hahaha. Talk about the shortcomings. Lightning protection 501, the door is a corner of the open-air garden, blocked by a fence or soundproof cover, which completely blocks the view, and there is no view at all. There is no USB direct plug-in power socket in the room, it is recommended to add it during the subsequent renovation.

The hotel environment is very good, the location is excellent, and it is very close to the subway station. I like the hotel decoration style very much, and the details show the luxury feeling. The facilities are also very complete, and the gym and swimming pool are all available. The room is clean, tidy and hygienic. The toiletries are all from Parma, and the complimentary toiletries bag is also very nice. The soft drinks and snacks in the refrigerator are all free. The receptionist Izumi is very enthusiastic, Tina is thoughtful, and the message is replied in seconds. The staff are very dedicated and can handle problems in a timely manner. They put themselves in the shoes of the guests. It was a very satisfactory stay experience

This newly opened hotel in Hangzhou is very good. It is a very cost-effective hotel among luxury hotels. When we first checked in, the housekeeper Sarah was very enthusiastic and helped us introduce the hotel's hardware and software as well as the facilities in the room. If we have any questions later, she will help us. The guys and girls who took care of the whole hotel at once were very considerate and delivered fresh fruits and desserts to the hotel every day. It was really warm and made me feel like I was home~ The minibar in the room has a lot of free drinks, snacks and beers. Desserts and coffee on the 5th floor are also free🆓. It is very convenient and cost-effective. The morning tea tastes very good. The facilities in the entire hotel are also very complete. Everything is available for eating, drinking and entertainment. Plus, The newly opened hotel can be said to be the best choice for traveling to Hangzhou!

Last time we traveled, we stayed at Four Seasons Hotel Suzhou, so our family couldn't help but compare the two hotels. Although it is not a resort hotel, the service and facilities are not inferior to Four Seasons, and even surpass it in some places. Room: Because we booked a parent-child room, the hotel had prepared all the items when we checked in: children's toiletries, children's tents, reading books, and even more surprising was the table stools and faucet extenders for children - every bit made me feel the hotel's care. Executive Lounge: This is my daughter's favorite executive lounge so far, and the desserts in it are both beautiful and delicious. Every day we stayed, my daughter asked to have dessert, and even went to have dessert after breakfast. Service: From the moment we got off the car, the concierge, front desk, and room attendants made us feel at home, both warm and not restrained. When we returned to the room on the first night, the room had been made for the night, and there were snacks and mango sago on the table. If you order takeout, the butler will deliver it to the room, and you don't need to go down to get it yourself. Summary: If we come to Hangzhou next time, we are very willing to stay at Lamborghini Hotel again. Thank you also to the hotel staff for their help and dedication~

This stay left a deep impression. In addition to the good environment and the simple and fashionable overall design style, the service level is really first-class, super five-star! Every staff member is smiling and sincere and kind. It is not the kind of superficial professionalism, but the warmth from the heart, from the porter (after sending you to the room, he will introduce you to the room facilities and which items are free and which are charged, with a friendly attitude), to the front desk (check-in is fast and very friendly), to any employee you meet on the road (take the initiative to help you press the elevator, say hello to you), to the staff who help you send things to the room, all I see are friendly smiling faces. When checking in, there was a staff member standing at the front desk who should not be a front-line staff member (like a senior executive) from her dress. She was on the phone at the time, but she nodded and smiled when she saw me to welcome me to stay. I feel that this hotel really implements the concept of sincere service from top to bottom, which is great. The room was really full of details: the welcome fruit was washed, good quality, and very sweet; the toiletries were Aqua de Parma; the drinks and snacks in the mini bar were really full, all imported sparkling water, still water, orange juice, apple juice, milk, beer, etc., to meet the needs of people of all ages, and all free, and they also reminded you that you can take it away if you like; the souvenirs were silk eye masks. I called the front desk to say that my children at home especially liked their Niu Niu dolls, and they immediately gave me one; I actually found a "soap storage bag" in the toiletries. I think this little thing is very thoughtful and environmentally friendly. It can not only prevent waste, but also allow people in need to take away soap and keep it for future travels in case of emergency. It's very thoughtful; when checking out, I dragged my suitcase out of the elevator, and the elevator went down a few steps to the lobby. Immediately, a staff member came up to help you move your luggage. Here, they are very proactive in serving you. I wrote down the young man who helped me, Qin Fuhao, and a manager Wang Shuangshuang, both of whom were very warm. I will definitely choose Lamborghini Hotel again when I come to Hangzhou in the future, and feel the warmth of home here again. The only small flaw is that the mirror in the bathroom is brown, and I can't put on makeup. The hotel should have discovered this and put a makeup mirror with light there (and also thoughtfully noted "removable" because it is not easy to pick up because of the suction cup at the bottom. If this is not mentioned, many people think it is not possible to pick up, which is very inconvenient). It is very convenient to put on makeup with this makeup mirror. I like it. The above-mentioned details are shown in the pictures for your reference.

It's really thoughtful. Whether it's check-in or check-out, the service in the details is particularly good. The hotel's facilities and supplies are satisfactory. Although the room is not very big, I think the series of services are similar to those of Four Seasons and Ritz. The snacks are delicious. Although we didn't get up to eat breakfast for two days, the fruits and snacks for check-in were well prepared. The calf sent was very cute. The swimming pool manager was very kind, and the front desk guy who helped to get the takeaway was also very timely. This hotel will stay in Hangzhou next time. It really makes people feel at home. I have stayed in hotels in so many cities. This is the first time I have taken the initiative to write a good review for the hotel. I am really surprised. Thank you. Facilities: Very good, toiletries Parma, hair dryer Dyson, kettle Smeg, etc. Very meticulous. Hygiene: Auntie cleaned very cleanly. Environment: The room is not big, but it is very comfortable to live in. Service: This is the most plus point of the hotel. I have stayed in other hotels many times. Looking for a new hotel, I saw that some guests in the comments said that the service was very thoughtful, which is indeed the case.

The Hangzhou Lamborghini Hotel where I stayed this time was really good. The breakfast was excellent. I like the service of a five-star hotel. The only drawback is that the front desk is too small. There were too many people staying at the hotel and the front desk lady was too busy. I hope it will be improved next time. I will come again next time if I have the chance.