Atour Hotel West Lianqiao, Zhejiang University, Hangzhou

Atour Hotel West Lianqiao, Zhejiang University, Hangzhou Reviews

Atour Hotel West Lianqiao, Zhejiang University, Hangzhou

Building 1, West Lianwen Chuangyuan, 372 West Wenjie, Gongshu District, Hangzhou, Zhejiang, ChinaView Hotel Details
Atour Hotel West Lianqiao, Zhejiang University, Hangzhou
Atour Hotel West Lianqiao, Zhejiang University, HangzhouAtour Hotel West Lianqiao, Zhejiang University, HangzhouAtour Hotel West Lianqiao, Zhejiang University, Hangzhou
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Atour Hotel West Lianqiao, Zhejiang University, Hangzhou Guest Reviews

4.8/5
Excellent
902 review
Verified reviews
Location4.8
Amenities4.9
Service4.8
Cleanliness4.8
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All reviews(902)
Positive reviews(891)
Reviews with photos/video(143)
Classy environment(129)
Delicious breakfast(113)
Friendly front desk staff(98)
Awesome amenities(78)
Quiet & comfortable(53)
Easy to get around(45)
Close to metro(24)
Well designed(18)
Negative reviews(11)
Guest User
Superior Queen Room
Stayed in Aug 2024
Travel with friends
5 review
4.2/5
Very Good
Posted on Aug 17, 2024
Modern style hotel, the hotel offers good benefits, The staff are very helpful! i loved my stay here, highly recommend!
Guest User
Executive 2-bed Room
Stayed in Jul 2024
Family
4 review
4.7/5
Amazing
Posted on Jul 17, 2024
Nice and clean hotel, The staff in the reception and room service were very helpful and friendly.
Gisellelahh
Executive 2-bed Room
Stayed in Jun 2024
Family
4 review
4.7/5
Amazing
Posted on Jun 18, 2024
Hotel was clean, staffs were all very friendly and make us felt very welcome. Will definitely come back again.
Response from Property: Thank you for choosing Yaduo to stay. Perhaps we have some shortcomings that did not satisfy you to the fullest. We will also serve every guest with care. We want to provide you with the best experience through the care and concern of our friends, so that even in a strange city, you can find the feeling of home. On the journey of travel, we are not alone, and on the path of growth, we are grateful to have you.
Guest User
Superior Queen Room
Stayed in Aug 2024
Family
4 review
1.0/5
Posted on Aug 27, 2024
I stayed for four consecutive nights and the bed was not changed by the housekeeper. I just cleaned the room and there was no need to change the bed. There was also a clerk who kept selling me 199 to become a member of their hotel. Even if I didn’t apply, my face would be different. The experience was terrible. Got it
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Anonymous User
Jimu Twin Room
Stayed in Aug 2024
Family
21 review
4.7/5
Amazing
Posted on Aug 24, 2024
The pillows at Atour are very soft. The room is very clean. It is close to Zhejiang University City College. However, the front desk did not proactively inform whether toiletries were needed. I had to go back and forth twice to get toothpaste and a comb.
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Response from Property: Thank you for choosing our hotel and taking the time to share your stay experience here. We are very sorry that this stay did not meet your expectations. In response to the service issues you raised, the hotel will strengthen the service training of hotel staff to avoid such situations from happening again. We always strive to create a perfect stay experience for guests and sincerely invite you to come again.
Duaersilan
Executive Queen Room
Stayed in Aug 2024
Business travelers
17 review
5.0/5
Outstanding
Posted on Aug 19, 2024
This Atour Hotel is very new and well-equipped. It is very clean. It has a sense of design and is simple and generous. The breakfast is good and clean. There is also porridge in the evening. There are many famous quotes printed on disposable items such as toothbrushes, which is very interesting.
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Response from Property: Thank you for choosing Atour to stay. We serve every guest with our heart. We want to bring you the best experience, which is the care and concern from friends, so that you can find the feeling of home even in a strange city, so that you will not be alone on the road of travel. We are glad to have you on the road of growth.
Guest User
Superior Queen Room
Stayed in Aug 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Aug 14, 2024
I chose this hotel for a temporary business trip. The hotel is very new, the decoration is very unique, and there is no smell. In the off-season, I was given a free room upgrade. The room is very clean and well-equipped. I am afraid of noise when sleeping and forgot to bring earplugs when I went out. The store has prepared them considerately. The room is very quiet at night. The breakfast is rich in variety and tastes good. The store's service is very good.
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Response from Property: Dear! Your recommendation and praise! Your recognition of our service is the greatest motivation for our work. It is our greatest pleasure to provide you with a comfortable and satisfactory room. It is our job to provide good hygiene and service. We will continue to work hard to do better and look forward to your visit again! I wish you a happy life!
Feijing
Executive 2-bed Room
Stayed in Aug 2024
Family
1 review
4.7/5
Amazing
Posted on Aug 19, 2024
The lady at the counter was very kind and enthusiastic, and helped to order breakfast. It was already after 9pm when we arrived at the hotel on the first day. The hotel served late-night porridge in the evening, which warmed the stomach and heart of travelers. The room has a large floor-to-ceiling window, and you can see the river full of willow trees. When you wake up early, you can see the slowly rising sun. The view is very good. Housekeeping will be done every day. The environment is very clean. The breakfast is also delicious and very in line with the taste. Not too oily or salty.
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Response from Property: Dear! Your recommendation and praise! Your recognition of our service is the greatest motivation for our work. It is our greatest pleasure to provide you with a comfortable and satisfactory room. It is our job to provide good hygiene and service. We will continue to work hard to do better and look forward to your visit again! I wish you a happy life!
Kuangbendemaomaochong🐛
Executive Queen Room
Stayed in Jul 2024
Solo travelers
17 review
5.0/5
Outstanding
Posted on Aug 1, 2024
This is the most artistic Atour Hotel I have ever stayed in. The restaurant is set up like an art gallery. You can get there by turning left and then left again after exiting the elevator. The breakfast is also rich. The only drawback: the sound insulation is very poor, so it is not recommended for people with poor sleep.
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6/10
Response from Property: Thank you very much for your high praise. I am relieved if you are satisfied. Thank you for your stay and suggestions. We will continue to work hard and look forward to your visit again. I wish you a happy life.
Anonymous User
Superior Queen Room
Stayed in Aug 2024
Couples
3 review
5.0/5
Outstanding
Posted on Aug 4, 2024
Super good, super comfortable, great environment, super nice staff, very attentive service, the experience of Atour is really good, every detail is very attentive, the breakfast is especially delicious, I highly recommend adding some money to become a member, the enjoyment is really unique, and you must eat the late night porridge at night, the warm porridge is especially good for the body
Original TextTranslated by Google
Response from Property: Thank you for choosing Atour to stay. We serve every guest with our heart. We want to bring you the best experience, which is the care and concern from friends, so that you can find the feeling of home even in a strange city, so that you will not be alone on the road of travel. We are glad to have you on the road of growth.
Guest User
Executive 2-bed Room
Stayed in Jul 2024
Family
2 review
5.0/5
Outstanding
Posted on Jul 13, 2024
It's clean and tidy, the smell is delicious, the large floor-to-ceiling windows are green, and the service attitude is also very good. They all serve with a smile and are thoughtful for you. The room is fully equipped and the breakfast is rich and nutritious.
Original TextTranslated by Google
Response from Property: Thank you for choosing Atour to stay. We serve every guest with our heart. We want to bring you the best experience, which is the thoughtfulness and care from friends, so that you can find the feeling of home even in a strange city and travel. We are not alone on our journey. We are glad to have you on our journey of growth.
Guest User
Superior Queen Room
Stayed in Jul 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jul 4, 2024
This time I went out to play and chose hotels again and again. With the mentality of giving it a try, I stayed at this Yaduo, which gave me a big surprise. Environment: Beautiful environment, pleasant scenery, many green plants, and a small yard. The hotel front desk warmly received Sanitation: The room is clean, tidy and beautiful. Facilities: The facilities are complete. The room has also been upgraded, full of sincerity, and there are many photo-taking spots. Take good photos😊😊😊😊
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6/7
Response from Property: Thank you for choosing Atour to stay. We serve every guest with our heart. We want to bring you the best experience, which is the care and concern from friends, so that you can find the feeling of home even in a strange city, so that you will not be alone on the road of travel. We are glad to have you on the road of growth.
Guest User
Superior 2-bed Room
Stayed in Jun 2024
Family
36 review
5.0/5
Outstanding
Posted on Jun 26, 2024
This hotel is located near Hangzhou Xiwen Street Subway Station. The environment of Atour Hotel is really good. It seems to be next to a small forest, and it is not far from the subway entrance. It only takes about 10 minutes to walk. There is one directly below. By bus, it only takes about five or six stops to get to the city. The equipment in the room is very complete, and I like the big sofa the most. It is very comfortable to sit there and look out the window. The TV series is also quite large, and the bedside is also very comfortable. It is also very convenient to wash clothes here. Basically, I think it is quite convenient. I will choose this hotel again next time I am in Hangzhou. There is another small episode here. When I was about to leave, the battery suddenly ran out. As soon as I called the front desk, the front desk came to deal with it immediately. Later, I believed that the problem should be solved soon.
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Response from Property: Dear! Your recommendation and praise! Your recognition of our service is the biggest motivation for our work. It is our happiest thing to provide you with a comfortable and satisfactory room. It is our job to do a good job in hygiene and service. We We will continue to work hard to do better and look forward to your visit again! I wish you a happy life!
Guest User
Superior 2-bed Room
Stayed in May 2024
Family
4 review
5.0/5
Outstanding
Posted on May 18, 2024
This is my first time to experience Atour Hotel. The room is spacious and comfortable, the cleaning work is very good, and it is very clean when I come back from the trip. There are plenty of choices for breakfast, but the only thing is that the coffee beans are a bit sour and the coffee tastes a bit unpleasant. The hotel front desk upgraded the room for free to a very quiet room type, which solved the problem of insomnia at night. I will consider staying at Atour next time I come to Hangzhou.
Original TextTranslated by Google
Response from Property: Dear! Your recommendation and praise! Your recognition of our service is the biggest motivation for our work. It is our happiest thing to provide you with a comfortable and satisfactory room. It is our job to do a good job in hygiene and service. We We will continue to work hard to do better and look forward to your visit again! I wish you a happy life!
Xingqiliubuchongdian
Superior Queen Room
Stayed in Apr 2024
Other
5 review
5.0/5
Outstanding
Posted on Apr 27, 2024
The room was great! Extra large floor-to-ceiling windows with good light; the room is neat and clean, with no odor and complete toiletries; the TV is large and can be projected, and the clarity is good; the front desk staff is very nice and considerate, and they also upgraded the room type for free; there is also a robot that delivers food Much faster than other hotels. I like this Atour and will definitely choose it when staying in a hotel in Hangzhou in the future!
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Response from Property: Hello, dear friend of Atour: Thousands of words can be translated into one sentence, thank you for choosing Atour among the many hotels, and thank you for your thoughtful review. There is an article that says: Cough and love are the only things in the world that cannot be hidden. It is probably impossible to hide your love for someone: the doting tenderness in your eyes will be revealed, the joy in your words will be betrayed, the emotional joy will be revealed, and the smile on your face will also express your love for Duo'er. Love is expressed between the lines, but you know, Duoer treats you the same way. Duo'er, who is not good at words, will silently express her love for you in her own way - let Duo'er give you the warmth of home. Looking forward to having you back home again.