Hangzhou Wassim Resorts Hotel Reviews

The location of the hotel is great not far are away from restaurants and subway, the front desk staff need to improve the language barrier can be a problem

I was there for some few days, and I definitely love the room with the service they provide.

Nice restaurant in a good location, surrounded by restaurants.

overall its was Good

Was great

This is my second stay. It's OK. The service is OK! Facilities: Good Hygiene: Good Environment: Good Service: Good

First of all, I thought the room was really big from the pictures online. I wanted to live more comfortably, so I walked 7 or 8 km to get here. After checking in, it was actually the angle of the photo that gave you the illusion that it was a suite. The deluxe king-size room cost nearly 400 yuan, but the facilities were so old. The interface was renovated in 2023, which was not like that. The bed surround was still hard plastic, which cut my legs. I have never seen such a hotel. There was a yellow pool at the door. The food delivery was extremely slow. I urged it twice and it took 30 minutes to get it. You should improve the hardware and service to deserve the price you charge in Qiantang River District.

The room is clean and tidy, the service is in place, the staff is also very enthusiastic, and the overall environment is very good. This is the fourth time I have stayed here, and I feel very good

The hotel environment is very good, the room is large, and the price/performance ratio is very high. Check-in was already midnight, and the front desk lady was also very timely and gentle. Takeaways can be delivered to the hotel by robots, and the most important thing is that his slippers are thick! Not the kind of thin paper, which is very good for people like me who need to stay in a hotel for something unexpected and have no preparation. There is nothing in the room that needs to be paid for extra, and you can ask the front desk for a parking ticket when you leave.

This hotel is very good. The room is spacious and bright, and the bed is comfortable and odorless, which allows us to enjoy a good sleep. The staff are warm and enthusiastic, providing us with free breakfast and upgrading the room. The hotel also provides a variety of leisure facilities, and there are small robots delivering meals upstairs, which is a very good experience. I recommend everyone to stay in this hotel for travel and business trips. All services deserve five-star praise.

The hotel is very high-end overall, and the lobby is very grand. The room is spacious and clean, with complete facilities, clean and comfortable bedding, no odor in the bathroom, and timely cleaning. The service is very good, and the breakfast types are also very rich. It is recommended to stay.

The front desk service was very thoughtful. When they saw that we were staying with our children, they immediately gave me children's toothbrushes and slippers. The room was large, and the mattress was moderately soft and hard. Our baby was familiar with the bed. We didn't sleep well in other hotels the night before, but fortunately, we slept well here last night. The breakfast was complete, and the Chinese and Western food tasted very good. Next time I come to Hangzhou, I will choose this hotel as my first choice.

The hotel is in a very good location, close to the subway. The hotel staff are very enthusiastic and the service is thoughtful. It is very suitable for family stay. The hotel's breakfast is also very good. The children like it very much.

The reception was very warm and the service was timely and thoughtful. The hotel lobby is bright and spacious, the hotel rooms are newly equipped, and the beds are very comfortable. The bathroom is quite large, and bathing is convenient and comfortable.