Lemon Hotel

Lemon Hotel Reviews

Lemon Hotel

6th Floor, Xintian Art & Craft Garden, Jiefang Road, Hangzhou, ChinaView Hotel Details
Lemon Hotel
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1 night

Lemon Hotel Guest Reviews

4.7/5
Outstanding
611 review
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.8
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All Reviews(611)
Positive reviews(604)
Reviews with photos/video(270)
Friendly front desk staff(59)
Easy to get around(41)
Clean bathrooms(37)
Many amenities(27)
Nice shower(16)
Close to metro(12)
Luggage delivery service(6)
Highly recommended(5)
Negative reviews(7)
Melz_gun
Special Single Room
Stayed in Juni 2024
Solo travelers
19 review
4.0/5
Very Good
Posted on 30. Juni 2024
I stay at one bed dorm without window room, size 2x5m as showed in trip.com apps. At first this dormitory hotel gave a good impression: its hv many toilets and bathroom, all in quite clean condition, because always have standby cleaning service on shift. But at my last day stay, i don’t know what happen, the aircon in my room not cool at all, even i’d report through hotel’s wechat account, Their amneties is perfect: many hairdryer in bathroom, don’t forget to bring your own bath slippers when staying here. There provide coin washing machine, and there are infuse water, hot/cold water, microwave and refrigerator in the lounge. The only thing that bother me is the carpet inside the lift to hotel is very dirty, but maybe it’s because they share lift with Xintian art&craft garden building.
Guest User
Guestroom - Single Occupancy (Lower bunk)
Stayed in Juni 2024
Solo travelers
7 review
5.0/5
Outstanding
Posted on 25. Juni 2024
Really clean and warming place to stay for solo travellers. Location is very near to Xihu which is a plus point. Food around the place tastes good too
Jaymest Wong
Guestroom - Single Occupancy (Upper bunk)
Stayed in Juni 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on 10. Juni 2024
A very new hotel. Very clean and bed also very comfortable. About 10-15mins walk from the metro station. There are a lots of food around and also can walk to West Lake around 15-20mins. If want to go other attractions places it is very easy to take the public busses around. Toilet very clean. Cleaning lady and man always on standby to clean. The room might be a bit small but everything is there. Bed is very comfy and soft. The centralised aircond system is very good so you have good ventilation although you are taking the bunk bed type. The common area also very big. Only 1 cons is the wall maybe a bit thin, if there are people who kinda selfish talking loud at the corridor you will have to bear with it and if happen your next door neighbour is snoring you might heard about it but all this can be settle by the earplug. Overall its very good and nice hostel with the price.
Response from Property: Dear guest, hello! Thank you for choosing to stay at a Lemon Hotel. We are delighted to receive your comments on the hotel's location, hygiene and quality of service. The hotel is strategically located, one kilometer away from the West Lake, not 15 minutes, the surrounding facilities are complete, eat, drink and play everything, there are cinemas for you to enjoy. At the same time, the hotel will also work harder to serve every guest, looking forward to your next visit. Welcome to visit us again!
AlexandreBron
Special Single Room
Stayed in Juni 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on 11. Juni 2024
This stay has been amazing! I don't speak a word of Chinese but the staff has been so accommodating. Helping me to use the laundry or even ordering food. They have kept caring about my wellbeing. I have stayed in 5 star hotels and never received a service like that. The room is very simple but the bed is comfortable. The common areas are very nice and clean. You can hangout in the lounge, eat your food, the shower room is super clean as well. As a solo traveller this has been perfect. And also it was the opportunity to meet new people in the common areas. I can't wait to come back again to Hangzhou to stay there and meet again the lovely staff!
Response from Property: Dear guest, hello! Thank you for choosing us and for your support and love. Your satisfaction with the facilities and services of the hotel is the driving force of the work of the hotel staff, so that every guest can feel at home is the ultimate goal of our services. The hotel rooms are warmly furnished and equipped with free high-speed WIFI, making them the perfect choice for your trip. It is our pleasure to serve you, and the hotel staff is looking forward to your next visit!
elaine
H Double Room With Shared Bathroom
Stayed in Mai 2024
Friends
2 review
5.0/5
Outstanding
Posted on 1. Juni 2024
Had a very nice experience here. Friendly staff with good explanation. Good location to find food and travel around. Very suitable for solo traveler.
Response from Property: Dear guest, hello! Thank you for staying at the hotel and sharing the joy, I am very glad that every link of the hotel has been recognized by you, through your meticulous description, you can feel the happiness brought to you by this journey, which is what our service has been pursuing, which will become our motivation to continue to work hard and make progress, looking forward to serving you next time!
Guest User
Special Single Room
Stayed in Mai 2024
Solo travelers
2 review
4.0/5
Very Good
Posted on 2. Juni 2024
A very clean and bright place to stay. Located above a food plaza and not far from the west lake. Friendly staff. Although they dont really speak english but they really tried to help.
Response from Property: Dear guest, hello! Thank you for choosing to stay at a Lemon Hotel. We are delighted to receive your comments on the hotel's location, hygiene and quality of service. The hotel is strategically located, one kilometer away from the West Lake, not 15 minutes, the surrounding facilities are complete, eat, drink and play everything, there are cinemas for you to enjoy. At the same time, the hotel will also work harder to serve every guest, looking forward to your next visit. Welcome to visit us again!
Guest User
Guestroom - Single Occupancy (Lower bunk)
Stayed in Juni 2024
Solo travelers
2 review
4.7/5
Amazing
Posted on 9. Juni 2024
Really great, clean hostel with all amenities in place. Also cheap for a private room.
Eagle VN
L Double Room With Shared Bathroom
Stayed in Mai 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on 26. Mai 2024
Very clean and convenience.
NguyenHuong
L Double Room With Shared Bathroom
Stayed in Juni 2024
Friends
4 review
5.0/5
Outstanding
Posted on 27. Juni 2024
Wonderful I must say.
Guest User
Guestroom - Single Occupancy (Upper bunk)
Stayed in Mai 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on 25. Mai 2024
Everything perfect!
Response from Property: Dear guest, hello! Thank you for choosing to stay at a Lemon Hotel. We are delighted to receive your comments on the hotel's location, hygiene and quality of service. The hotel is strategically located, one kilometer away from the West Lake, not 15 minutes, the surrounding facilities are complete, eat, drink and play everything, there are cinemas for you to enjoy. At the same time, the hotel will also work harder to serve every guest, looking forward to your next visit. Welcome to visit us again!
Anonymous User
Guestroom - Single Occupancy (Lower bunk)
Stayed in Juni 2024
Solo travelers
75 review
2.2/5
Posted on 30. Juni 2024
The hotel is not close to the tourist attractions. It takes more than half an hour to walk to the West Lake. There is a hospital opposite. The environment is dirty and messy. The room is very small. There is no place to put the luggage. The bed is on the floor. If you get up, you will hit your head accidentally. . All items must be purchased by yourself, including disposable toothbrushes, slippers, and bath towels. . There are only 4 washing machines, 2 of which are broken, and you must scan the code to pay before you can use them. . One elevator is broken, and I didn’t see it being repaired in time. The waiting time for the remaining one is super long. . Decisively canceled the reservation in Shanghai. .
Original TextTranslated by Google
6/12
Response from Property: Dear guests, hello! Thank you for your stay and feedback. For the inconvenience of your trip, please forgive the fact that our hotel is only 1.5 kilometers away from the West Lake. You can ride a shared bicycle or public transportation. It is very convenient for you to travel. Regarding your feedback on the environment, we really can't see from the photos that the cleaning lady is not attentive. When you booked, you chose the lower berth room type. If you are dissatisfied with the room, you can ask the staff to change the room type. I believe their handling can solve your problem. I am really sorry about the washing machine. The washing machine manufacturer has been urging Xiao Ningmeng to repair it. I believe it will be repaired soon. The elevator is a whole replacement of the building property, but there are three elevators available. The other two elevators are located on the north side of the public area, which is also very close to the front desk. Xiao Ningmeng can't grasp the maintenance time. The Shanghai store and the Hangzhou store have their own characteristics. Welcome to experience it.
Changheluoriing
Guestroom - Single Occupancy (Lower bunk)
Stayed in Juni 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on 24. Juni 2024
The room is clean and tidy, the surrounding environment is fresh, the supporting facilities are complete and perfect, and the most important thing is that they provide airport drop-off service, which is really good. Otherwise, I really don't know where to get a taxi late at night. It's really good. If I come to Hangzhou in the future, I will book this hotel again. It's really good, suitable for people who are catching a plane. Great, great, great, great, great, super great 👍🏻👍🏻👍🏻👍🏻👍🏻Really a very good hotel.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your affirmation of Xiao Ning Meng. We provide considerate and meticulous service to every traveler. Thank you for your affirmation. It is our honor to receive your praise! Hangzhou West Lake Xiao Ning Meng Hotel is a young and vibrant hotel, and also a hotel with super high happiness and ultimate comfort. Your good comments are the greatest support for the hotel. We will provide you with the best service and look forward to your next visit and the next time! I wish you a happy life and happiness every day~
Bushiyigelizi
Guestroom - Single Occupancy (Upper bunk)
Stayed in Juni 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on 18. Juni 2024
It’s my first time to stay in this type of hotel. I have a really good experience. The staff are very polite and patiently help me solve my travel problems. The room and public area are very clean. There are many delicious food downstairs, which is very convenient. The subway is right when I go out. Next time Stay here when you come to Hangzhou
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for coming, and also sincerely thank you for your love and recognition of us. We are very touched that you remember the good time here. It is our bounden responsibility to provide guests with a wonderful stay experience. , we are deeply honored to receive your praise. At the same time, we are more motivated to move forward and hope to have more opportunities to serve you! We look forward to your arrival!
Guest User
Cozy Single Room
Stayed in Juni 2024
Solo travelers
10 review
5.0/5
Outstanding
Posted on 29. Juni 2024
This hotel is a chain. The only advantage for me is that it is friendly to people. It is a youth hostel with one room per person. The hygiene is OK. Disposable items need to be purchased separately. The sound insulation is not very good, so you need to bring your own earplugs. Another pity is that it is a bit far from the subway.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! We are very glad that you have chosen to stay at Yizhi Ningmeng Hotel. Thank you very much for your support and encouragement. The hotel is located in a prosperous area, with the bustle and convenience of the city. The hotel has always hoped to serve every one of our guests with its own caring and warm heart, provide everyone with a warm and comfortable living environment, and become the home away from home in your heart. We look forward to your next return home!
Guest User
Guestroom - Single Occupancy (Lower bunk)
Stayed in Juni 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on 17. Juni 2024
It's clean and hygienic. The best impression for my family comes from the cleaning lady who cleans the house every day. Everyone cleans up after taking a shower. The countertops are clean and spotless every day. This is a lot of work. I will travel to other cities in the future. I will always choose this chain store first! ! I hope other places can be as good as this
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing Yi Ning Meng Hotel. Ning Meng has always been adhering to the high level of attention to the accommodation experience of every guest. We not only work hard to create a beautiful environment, but also strive for excellence in hygiene and cleaning, and every room item is carefully selected. We always insist on serving every customer with heart, so that every stay at Xiao Ning Meng will be full of warmth and comfort. We look forward to providing you with a wonderful stay again!