Hilton Garden Inn Hangzhou West Lake

Hilton Garden Inn Hangzhou West Lake Reviews

Hilton Garden Inn Hangzhou West Lake

Hilton Garden Inn Hangzhou West Lake, No.228 Middle Zhonghe Road, Shangcheng District, Hangzhou, Zhejiang, China, Shangcheng District, Hangzhou, Zhejiang, ChinaView Hotel Details
Hilton Garden Inn Hangzhou West Lake
Hilton Garden Inn Hangzhou West LakeHilton Garden Inn Hangzhou West LakeHilton Garden Inn Hangzhou West Lake
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Hilton Garden Inn Hangzhou West Lake Guest Reviews

4.7/5
Outstanding
204 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(204)
Positive reviews(199)
Reviews with photos/video(74)
Friendly front desk staff(23)
Awesome amenities(21)
Convenient location(19)
Delicious breakfast(12)
Parking difficult(11)
Near shopping area(10)
Many amenities(8)
Well designed(5)
Negative reviews(5)
Guest User
King Guest Room
Stayed in Sep 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Sep 10, 2024
All of the team member are friendly and outgoing which made us a great experience,especially Sin,a smile boy who impacted me mostly.
Response from Property: This gentle and good weather is always like your recognition, which makes people unable to stop their hearts. I hope that one day in the future, Huahua will create more warm memories for you~
Guest User
Twin Guest Room
Stayed in May 2024
Couples
2 review
5.0/5
Outstanding
Posted on May 21, 2024
Very good location, walking distance from the lake, a lot of restaurants and shops near by. Service was very good, English speaking personnel at front desk. We had no food so we can’ t comment on that. Our room with 2 single beds was spacious.
Response from Property: There are many ways to be happy, the most direct is to see your praise, may your happiness just like this day only increase, Hua Hua look forward to meet you next time! (❁ ´ ◡ ` ❁)
Guest User
Twin Guest Room
Stayed in Sep 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 7, 2024
Facilities: The room is not big, the location is very expensive, which is understandable, other facilities are great, TV projection is very useful [strong] Surroundings: There is a good craft beer bar, the neighborhood is very good [snickering] Not the same owner also has a discount !!! Name praise The slippers in the room are very good, the best I have ever stayed in Hilton Garden, no one
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Guest User
KING GUEST ROOM HIGH FLOOR
Stayed in Aug 2024
Other
1 review
5.0/5
Outstanding
Posted on Sep 1, 2024
It is one of the more distinctive Hilton Garden Inns I have stayed in. The service is also very good, and the lady at the front desk is very patient. It is also suitable for bringing babies. The restaurant is also good. Next time I will consider bringing my parents here. It is all-inclusive and includes meals, which is very worry-free.
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Response from Property: There are many ways to be happy, the most direct one is to see your good comments, I hope your happiness will only increase like these days, Huahua looks forward to meeting you next time! (❁´◡`❁)乖巧.jpg
4×4woniu
TWIN GUEST ROOM HIGH FLOOR
Stayed in Aug 2024
Family
28 review
4.7/5
Amazing
Posted on Aug 30, 2024
The hotel is in a good location, with new facilities, stylish and simple decoration style, large rooms, clean and sanitary, and good service. The only drawback is that the parking lot is small and there is no place to park. However, the hotel reported the parking fee for parking on the roadside, which is still very good 👍🏻
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Response from Property: This gentle and good weather is always the same as your recognition, which makes people's hearts flutter. I hope that Huahua will create more warm memories for you one day in the future~
Anonymous User
King Accessible Room
Stayed in Aug 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Aug 28, 2024
Annie and Jeff at the front desk were warm and thoughtful. They upgraded the room for free. There were free drinks in the refrigerator in the room. It was not far from the West Lake. It was a good experience. The breakfast was also very good with a rich variety.
Original TextTranslated by Google
Response from Property: This gentle and good weather is always like your recognition, which makes people unable to stop their hearts. I hope that one day in the future, Huahua will create more warm memories for you~
Wokuaichibaole
Twin Guest Room
Stayed in Aug 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Aug 21, 2024
The room was very clean and well-equipped. The hotel is very close to Yintai in77 and West Lake, making it very convenient for travel. The bed was also very comfortable.
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Response from Property: This gentle and good weather is always like your recognition, which makes people feel moved. I hope that one day in the future, Huahua will create more warm memories for you~
Tuonidaishuiing
King Guest Room
Stayed in Aug 2024
Business travelers
25 review
5.0/5
Outstanding
Posted on Sep 2, 2024
It's a great experience. In the city of Hangzhou and by the West Lake, you can run by the West Lake early in the morning. It's very comfortable. The environment is beautiful and pleasant, and the surrounding facilities are convenient and can be reached on foot.
Original TextTranslated by Google
Response from Property: This gentle and good weather is always like your recognition, which makes people unable to stop their hearts. I hope that one day in the future, Huahua will create more warm memories for you~
Peter_EB
Twin Guest Room
Stayed in Aug 2024
Family
6 review
4.7/5
Amazing
Posted on Aug 16, 2024
Rich buffet breakfast! Jinpinghai Road, straight out of Line 1 near Longxiang Bridge, near Yintai IN77, Hubin Commercial Street, convenient for eating and drinking! Near Longxiang Bridge Line 1! Convenient to travel!
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Response from Property: It’s amazing, all the good-looking people praise me so much. I secretly put my compliments into Huahua’s pocket and flip them out at night to read them again ╰ (*°▽°*) ╯ Next time, I will remember to turn over Huahua’s cards. oh
Guest User
KING GUEST ROOM HIGH FLOOR
Stayed in Aug 2024
Business travelers
2 review
4.0/5
Very Good
Posted on Aug 14, 2024
It was a good stay. I went on a business trip and it was clean and the breakfast was delicious. I recommend it~~!~!~!~!~!~!!!~!~!~
Original TextTranslated by Google
Response from Property: There are many ways to be happy. The most direct one is to receive your compliments. I hope your happiness increases from these days, and I look forward to seeing you next time! (❁´◡`❁)
Guest User
King Guest Room
Stayed in Jul 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Jul 23, 2024
Location: It's about ten minutes' walk to Lakeside Yintai, not bad; Room: Nice color matching!!! The TV is 65 inches, very big, and can be projected, hahaha; Environment: The hotel is not big, small but exquisite, and it looks good no matter what you take
Original TextTranslated by Google
Response from Property: The leaves of flowers are longing for the sunshine, and the heart of flowers is looking forward to seeing your satisfied smile!
Guest User
King Guest Room
Stayed in Jul 2024
Other
1 review
5.0/5
Outstanding
Posted on Jul 23, 2024
Location: Not bad, it's a pity that there is no subway station nearby, the nearest one is Longxiang Bridge, about 800-900 meters, a bit far with luggage Service: The guy at the front desk is very good, Xiao Zhou is really good, the service is warm and interesting, good reviews
Original TextTranslated by Google
Response from Property: The leaves of flowers are longing for the sunshine, and the heart of flowers is looking forward to seeing your satisfied smile!
Guest User
King Guest Room
Stayed in Jul 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jul 15, 2024
Location: It takes about 10 minutes to walk to the West Lake Music Fountain. It is a good distance. It takes 15 minutes to get to Jixian Pavilion. Facilities: The gym and the self-service laundry room are together. You can do some exercise and get your clothes washed. The design is good. Service: Warm and thoughtful. Hahahaha
Original TextTranslated by Google
Response from Property: This gentle and good weather is always like your recognition, which makes people feel moved. I hope that one day in the future, Huahua will create more warm memories for you~
Mario_ooo
Twin Guest Room
Stayed in Jul 2024
Family
36 review
5.0/5
Outstanding
Posted on Jul 14, 2024
Facilities: Very new, a little smell but not a big deal Hygiene: Very good, a real Hilton! Environment: Quiet and peaceful, a cozy garden in a bustling city Service: Passionate❤️🔥
Original TextTranslated by Google
Response from Property: This gentle and good weather is always like your recognition, which makes people feel moved. I hope that one day in the future, Huahua will create more warm memories for you~
Guest User
King Guest Room
Stayed in Jul 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jul 14, 2024
We chose this hotel because of the Hilton brand, and it didn't disappoint. The environment is definitely great, and the location is not far from West Lake. There are a lot of restaurants nearby. And my friend got his clothes dirty while eating, so we used the laundry service in an outside hotel for the first time. It can automatically add detergent and softener. I'm so tempted.
Original TextTranslated by Google
Response from Property: This gentle and good weather is always like your recognition, which makes people feel moved. I hope that one day in the future, Huahua will create more warm memories for you~