Shusheng. No.1 Courtyard of True Floor Heating (West Lake Lingyin Store)

Shusheng. No.1 Courtyard of True Floor Heating (West Lake Lingyin Store) Reviews

Shusheng. No.1 Courtyard of True Floor Heating (West Lake Lingyin Store)

No.2 Longjing Road, Hangzhou, ChinaView Hotel Details
Shusheng. No.1 Courtyard of True Floor Heating (West Lake Lingyin Store)
Shusheng. No.1 Courtyard of True Floor Heating (West Lake Lingyin Store)Shusheng. No.1 Courtyard of True Floor Heating (West Lake Lingyin Store)Shusheng. No.1 Courtyard of True Floor Heating (West Lake Lingyin Store)
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Shusheng. No.1 Courtyard of True Floor Heating (West Lake Lingyin Store) Guest Reviews

4.8/5
Excellent
280 review
Verified reviews
Location4.9
Amenities4.8
Service4.9
Cleanliness4.8
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All Reviews(280)
Positive reviews(279)
Reviews with photos/video(129)
Classy environment(87)
Garden view(47)
Delicious breakfast(39)
Close to scenic area(22)
Tasty restaurant(19)
Friendly front desk staff(16)
Well designed(14)
Perfect for kids(11)
Negative reviews(1)
Anna in China
Stayed in Mar 2023
Couples
1 review
5.0/5
Outstanding
Posted on Apr 6, 2023
It was my first trip to Hangzhou. I wanted to celebrate my husband’s birthday here and it was totally impromptu. What I was looking for: 1) a closer location to the West lake - to walk there, not to ride; 2) a balcony or courtyard; 3) and/or at least a beautiful view and surroundings; 4) as we love tea and really interested in Chinese tea culture, some tea plantation nearby could be a plus! Not many hotels seemed to meet my requirements and those which fit were way beyond our budget. Xunzhenshe hotel looked very pretty but their description was not very clear. Anyway, considering that I was booking our room just a day (!) before our arrival on Friday night, Xunzhenshe seemed to be my only choice with just two rooms left. To be honest, I didn’t expect much when we arrived. However, from the beginning the service was outstanding with a personal approach. At the hotel they greeted us as we were VIPs. Celia, an English-speaking lady, who contacted me after my booking, was extremely helpful. She gave us few recommendations about Hangzhou and the area nearby. She showed us the tea plantation just next to the hotel and a room where farmers were drying tea leaves - it was quite short but interesting introduction to the hotel environment. The hotel itself is owned and managed by a former architect. The building was built based on construction principles of the Song dynasty. As I understand, all ground floor units have their own courtyard. There is a parking lot, a tea room and a restaurant at the hotel. We were given a non-smoking one-bedroom apartment in a quieter part of the hotel and could enjoy our morning tea in our small but elegant courtyard. The apartment was clean with all necessary amenities. There was a kitchen and a dining room with a huge table (we didn’t use this room though). The breakfast buffet was included in the rate, however they offered mostly Chinese food (no problem for us as we love it). Our dinner and breakfast food were delicious! Also, we so much appreciate totally unexpected birthday presents to my husband. Upon arrival he found a little gift with a touching handwritten birthday message and then birthday noodles were served at the restaurant. So, it was very unique and memorable celebration! After all, I was really happy with my hotel’s choice. To conclude what we loved the most about this hotel: 1. Attentive and caring service 2. Nature and beautiful surroundings 3. Very good location: just next to the West lake park and bridges. Walkable distance to the famous night show Impression and Su Causeway. Not far away to Leifeng pagoda and Longjing and Meijiawu villages. 4. Good Chinese restaurant with a terrace just next to the tea plantation 5. Amazing tea Me and my husband had a great time in Xunzhenshe. Highly recommend it to those who love places with soul.
6/20
Response from Property: Dear guests, thank you so much for sharing your stay experience! Xun Zhen She Hotel is located in the West Lake scenic area, surrounded by Lingyin Temple, West Lake and other scenic spots; This is why many guests choose our hotel. Our service butler will be available to our guests the moment you place your order. We are glad to receive your recognition of our service. Now is the tea picking season in the private tea garden of the hotel. If you are interested, please come back to out hotel to taste the delicious Longjing tea. Thank you again for your recognition and look forward to your visit again!
Joeypak
Stayed in Jun 2024
Family
4 review
5.0/5
Outstanding
Posted on Jun 25, 2024
The hotel has an elegant environment and unique style, and fully enjoys the natural oxygen bar of West Lake. The children love the room here and don't want to go out. The air conditioning is powerful and the cooling effect is very good. Before checking in, the housekeeper Xiaolin communicated the traffic restriction reminders and parking issues in time, without any worries. Especially after we checked out, we encountered a heavy rainstorm when visiting West Lake. We were all soaked in half an hour's walk and returned to the hotel in a mess. The housekeeper actually helped us open a room to wash and rest. It was touching! This is the real people-oriented service! The midnight snack also sent fresh corn juice and eye masks and other warm little items. Dining in the hotel restaurant can also be discounted. We had two good meals and the taste was good! The location is nothing to say, but there are still so many parking spaces, which is undoubtedly a scarce resource by the West Lake. It is within walking distance of West Lake and Lingyin Temple!
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Guest User
Guestroom - Double Occupancy
Stayed in Jun 2024
Friends
1 review
5.0/5
Outstanding
Posted on Jun 20, 2024
The green vines of trumpet creepers in the courtyard are growing well, the environment is good, the room is spacious, the table is dust-free, the housekeeper Yingying gave us cakes as souvenirs, helped us carry our luggage to the car, the service was considerate, and the taxi we took could drive directly to the lobby door, which made travel very convenient. I will bring my family to stay here next time I travel.
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Oushikaiselin
Stayed in Jun 2024
Family
4 review
5.0/5
Outstanding
Posted on Jun 11, 2024
A paradise on earth, a very comfortable experience. The children loved it and lived very comfortably.
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6/10
Guest User
Guestroom - Double Occupancy
Stayed in Jun 2024
Friends
6 review
5.0/5
Outstanding
Posted on Jun 16, 2024
Near Lingyin Temple, convenient for travel. Chinese style design, clean and tidy, butler service is also very considerate and thoughtful. Chinese breakfast is delicious. The tea garden is also very good for taking pictures.
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Guest User
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 12, 2024
The hotel is quiet in a busy area, with a quiet environment and convenient location. You can reach the West Lake by passing through the Hangzhou Flower Garden. The room is clean and hygienic, and the details of the layout are full, and sincerity can be felt everywhere. The bathtub is very big and great, and the children have a lot of fun. The Qincha class is very unique. Thank you Teacher Zhou for your patient explanation and considerate care for the children. Yuanyuan and the hotel team are warm and thoughtful, and you can feel the warmth everywhere. They also gave us a small gift before leaving👍
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6/8
Guest User
Stayed in Jun 2024
Solo travelers
4 review
4.5/5
Great
Posted on Jun 9, 2024
The housekeeper Junjun provided thoughtful service, and the staff were very enthusiastic. If I was not satisfied with the room type, he immediately took me to see the new room. He was considerate of the customers. The room was large, with a view of the tea garden, a comfortable bed, and complete facilities.
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Guest User
Stayed in May 2024
Friends
30 review
5.0/5
Outstanding
Posted on Jun 2, 2024
The hotel is in Chinese style with beautiful environment. There is free parking in the parking lot in the courtyard. The traffic restrictions on weekends are also reported in advance. The housekeeper Junjun is warm, active and thoughtful. The breakfast is rich in variety and delicious. The room is spacious, clean and well-equipped.
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6/7
Guest User
Guestroom - Double Occupancy
Stayed in May 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Jun 11, 2024
A late review. Actually, I have stayed here many times in recent years. This is the first time I have written a review. Because of the special location, good environment, convenient parking, floor heating in winter, and convenient for visiting scenic spots in summer, the hotel has its own tea garden. Dining and afternoon tea are very pleasant. The Hangzhou Flower Garden is opposite the door. After passing the flower garden, Quyuan Fenghe is right outside. There are classics on the left and right. It is in the scenic area. This time I went in a hurry. I didn't look carefully when booking the room. There were problems that needed coordination. Even if I arrived in the middle of the night, the front desk helped to solve them. The restaurant also tasted good. Generally speaking, it is located in the scenic area, the service is good, the location is convenient, and the price-performance ratio is good. It is the best choice for home travel and traveling with friends. The following scenery pictures are of Hangzhou Flower Garden and Quyuan Fenghe
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6/9
Guest User
Guestroom - Double Occupancy
Stayed in May 2024
Couples
14 review
5.0/5
Outstanding
Posted on May 14, 2024
It was a very comfortable stay. I learned a lot from the tea and guqin lessons. The teacher's performance was pleasing to the eye. Photographer Shaojie took many beautiful photos of us under the ancient trees in the tea garden. The front desk Xiao Wang was considerate and meticulous. He extended our check-out time and sent us a new door card in time. The breakfast was rich and delicious, and we enjoyed it in the beautiful scenery of the tea garden. Thank you very much.
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Response from Property: Dear guests, thank you for choosing Shusheng Xunzhen No. 1 Courtyard and sharing your stay experience with your heart! Shusheng Xunzhen No. 1 Courtyard is a tea culture theme hotel. The tea sets, tea classics, and free Jiuquhongmei tea in the room all give people a refreshing feeling and experience. The hotel's buffet breakfast is mainly Chinese dim sum, with a selection of local specialties, so that you can experience the authentic taste of Hangzhou without leaving home. Outside the restaurant is the hotel's private ten-acre tea garden, with beautiful scenery, which is very suitable for taking photos and checking in. The hotel's free Qincha experience and travel photography packages are all provided by professional Guqin teachers and photographers to add color and memory to your journey. Polite, warm and polite reception of special guests is our basic service principle. I am very happy that the service of our teachers and housekeeper Xiao Wang has left a deep impression on you. We will definitely convey your praise to them. Thank you again for your recognition. Your encouragement is our driving force for continuous progress. I look forward to meeting you again in Hangzhou, asking for tea and seeking truth, and wishing you a happy life and everything goes well!
Qianqianma
Guestroom - Double Occupancy
Stayed in May 2024
Family
4 review
5.0/5
Outstanding
Posted on May 8, 2024
I took my kids out for a trip and chose this hotel, which is very close to the scenic spot and convenient for access. The hotel room facilities are clean, and the display layout is very simple and elegant. I like it! The breakfast is very rich. There is a large tea garden outside the dining area with beautiful scenery. The housekeeper Junjun is serious and responsible. He also helped to find a charger at 11 o'clock in the evening. Due to the temporary renewal of the lease, there was a little episode. The boss helped to coordinate and did not ask me to make up the difference. Thank you very much🙏㊗️Business is booming
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Response from Property: Dear guests, thank you for choosing Shusheng Xunzhen No. 1 Courtyard and sharing your stay experience with your heart! Xunzhen No. 1 Courtyard is located in the core area of ​​the beautiful West Lake Scenic Area, surrounded by many attractions such as Lingyin Temple and West Lake; it takes 15-20 minutes to walk from the hotel; as a tea culture theme hotel, the tea sets, tea classics, and the complimentary Jiuquhongmei tea in the room all give people a refreshing feeling and experience; the hotel's buffet breakfast is mainly Chinese dim sum, with a selection of local specialties, so that you can experience the authentic taste of Hangzhou without leaving home. Outside the restaurant is the hotel's private ten-acre tea garden, with beautiful scenery, which is very suitable for taking photos and checking in; the hotel's facilities and equipment are in accordance with the five-star standard, with professional cleaning aunts cleaning, and a three-level room inspection system for supervisors, managers, and housekeepers to ensure the cleanliness and comfort of your room; all our employees take the needs of guests as the starting point, constantly improve their service skills, update service products, and give guests a super value service experience beyond expectations; thank you again for your recognition of the service of Junjun Guanjia, and look forward to seeing you and your family in Hangzhou again, asking for tea and seeking truth, and wishing you a happy life and everything goes well!
Guest User
Stayed in Apr 2024
Other
1 review
5.0/5
Outstanding
Posted on Apr 26, 2024
The service is very good and the location is right in the scenic area. We arrived late and were given a free upgrade if there was a vacant room, and breakfast was also given. When we left, there was also a souvenir of 18 seeds, which was very thoughtful. If you get up early to take a walk to Lingyin Temple, you can walk, but it is a bit far. It is also convenient to rent a bicycle or electric bike at the door.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Shushengxunzhen No. 1 Courtyard and sharing your stay experience with your heart! Xunzhen No. 1 Courtyard is located in the core area of ​​the beautiful West Lake Scenic Area, overlooking the West Lake in the front and Lingyin in the back. Such a geographical advantage allows us to perfectly radiate many surrounding attractions such as Lingyin Temple, West Lake and so on, while being far away from the West Lake. Amid the noise and hustle and bustle, you can enjoy this tranquility all to yourself. The facilities and equipment in the room are all equipped according to five-star standards. Our garden restaurant serves a Chinese buffet breakfast in the morning, and the scallion oil noodles are excellent and favored by many guests. It is worth trying; in addition, handmade soy milk, soup noodles, etc. are also a major feature of the breakfast; in order to provide guests with a better check-in experience, we have prepared some Hangzhou specialty pastries, welcome fruits and souvenirs for guests of all sizes who are staying at the hotel. Little God of Wealth and 18-seed bracelet, I am very glad that you like it. Thank you again for your recognition. I look forward to meeting you and your relatives and friends in Hangzhou again to ask for tea and find the truth. I wish you a happy life and everything goes well!
-olivia
Deluxe Family Loft - 2-Bedroom
Stayed in Apr 2024
Family
4 review
5.0/5
Outstanding
Posted on Apr 16, 2024
The room is clean, big and spacious. The breakfast is very good, of good quality and with many varieties. It is close to the tea garden. The hotel is in a good location, close to West Lake and Lingyin. The housekeeper Junjun is very enthusiastic. He helped to delay the check-out when the children were sleeping. He is very caring!
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing Shusheng Xunzhen No. 1 Courtyard and sharing your stay experience with your heart! Xunzhen No. 1 Courtyard is located in the core area of ​​the beautiful West Lake Scenic Area, surrounded by many attractions such as Lingyin Temple and West Lake; it takes 15-20 minutes to walk from the hotel; as a tea culture theme hotel in the scenic area, the room also prepares Jiuquhongmei and Kung Fu tea sets for guests, so that you can have tea and chat with your family in your spare time; the hotel's buffet breakfast is mainly Chinese dim sum, with a selection of local specialties, so that you can experience the authentic taste of Hangzhou without leaving home. Outside the restaurant is the hotel's private ten-acre tea garden, with beautiful scenery, which is very suitable for taking pictures and checking in; the hotel's facilities and equipment are in accordance with the five-star standard, with professional cleaning aunts cleaning, and a three-level room inspection system for supervisors, managers, and housekeepers to ensure the cleanliness and comfort of your room; all our employees take the needs of guests as the starting point, constantly improve their service skills, update service products, and give guests a super value service experience beyond expectations; thank you again for your recognition of the service of Junjun Guanjia, and look forward to seeing you and your family in Hangzhou again, asking for tea and seeking truth, and wishing you a happy life and everything goes well!
Guest User
Stayed in Apr 2024
Solo travelers
17 review
5.0/5
Outstanding
Posted on Apr 14, 2024
Upgraded room, wonderful. The housekeeper Junjun is very considerate. There are various requests, and the waiter responds promptly. The scallion oil noodles for breakfast are delicious. You can also drink tea in the tea garden. Jiuquhongmei and Longjing are both very good. The Guqin experience class is also very good. I will stay here again next time. Great.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for sharing your precious stay experience! Shusheng Xunzhen No. 1 Courtyard is located in the core area of ​​the West Lake Scenic Area. The surrounding natural landscape is rich, the scenery is beautiful, and the environment is quiet. It is very suitable for travel, leisure, classmate group building and other activities; the hotel's private ten-acre tea garden is now spring tea During the picking period, you can buy them as gifts for relatives and friends if necessary. The hotel's buffet breakfast is mainly Chinese dim sum, with a selection of local specialties, allowing you to experience the authentic taste of Hangzhou without leaving home. The hotel's facilities and equipment are in accordance with quasi-five-star standards, and there are professional cleaning aunts and supervisors. The three-level ward rounding system of , manager, and housekeeper ensures that your room is clean and comfortable; the pursuit of all our Shusheng people is to provide all guests with high-quality services and an unforgettable stay experience with joy, sharing, and service. Thank you very much Your love and recognition of the hotel and the housekeeper Junjun, and your encouragement are the driving force for us to keep moving forward. All the staff of Xunzhenshe look forward to seeing you and your relatives and friends meet again in Hangzhou for tea and Xunzhen. I wish you a happy life!
Guest User
Guestroom - Double Occupancy
Stayed in Apr 2024
Family
5 review
5.0/5
Outstanding
Posted on Apr 5, 2024
The hotel stay experience is great. The overall environment is quiet, comfortable, clean and sanitary. Especially in the early morning of drizzle, the tea garden is dyed green and beautiful. I feel that all the fatigue in life and work is gone. The children are full of praise for the West Lake beef soup and steamed dumplings in the store. I look forward to staying here again during the next vacation. Special thanks to the housekeeper Junjun for his thoughtful and enthusiastic service throughout the whole process.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for sharing your valuable stay experience with us! Our hotel is located in the core area of ​​the West Lake Scenic Area. Many attractions such as Lingyin Temple and West Lake Botanical Garden can be reached on foot. It has a superior geographical location and beautiful environment. Our new Chinese decoration style and the hotel's Zen tea culture are perfectly integrated to give guests a peaceful, quiet and comfortable stay experience. Outside the hotel restaurant is our private ten-acre tea garden. After eating and drinking tea, you can appreciate the tea trees in the garden and the tea farmers working from time to time, giving people a leisurely view of Nanshan. Our breakfast is also a selection of local specialties, so that guests can feel the strong atmosphere of Hangzhou. Thank you again for your recognition. Your affirmation is our driving force for continuous progress. All the staff of Xunzhenshe look forward to you and your relatives and friends meeting again in Hangzhou to ask about tea and seek truth. I wish you a happy life!