Hanting Hotel (Hangzhou Wulin Square East Branch)

Hanting Hotel (Hangzhou Wulin Square East Branch) Reviews

Hanting Hotel (Hangzhou Wulin Square East Branch)

No. 522 Zhongshan North Road, Gongshu District, Hangzhou, Zhejiang, 310003, ChinaView Hotel Details
Hanting Hotel (Hangzhou Wulin Square East Branch)
Hanting Hotel (Hangzhou Wulin Square East Branch)Hanting Hotel (Hangzhou Wulin Square East Branch)Hanting Hotel (Hangzhou Wulin Square East Branch)
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Hanting Hotel (Hangzhou Wulin Square East Branch) Guest Reviews

4.7/5
Outstanding
780 review
Verified reviews
Location4.7
Amenities4.6
Service4.8
Cleanliness4.7
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All reviews(780)
Positive reviews(767)
Reviews with photos/video(124)
Easy to get around(122)
Convenient location(96)
Friendly front desk staff(90)
Delicious breakfast(77)
Quiet & comfortable(76)
Classy environment(70)
Close to metro(66)
Convenient parking(24)
Negative reviews(13)
iamweiqian
Superior Double Room
Stayed in Apr 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on May 23, 2024
Very clean hotel, perfect location, quiet surroundings and helpful staffs. I like that they have the washing room (2 washers and 2 dryers). This hotel is located right beside Hangzhou Center in Wulin Square, less than 5 minutes walking distance to the Wulin Square subway station.
6/9
Response from Property: Dear guest: Hello, thank you for your review! The hotel advocates attentive service. We are trying our best to find opportunities to provide you with services and provide you with a more satisfactory/comfortable rest environment! Your satisfaction is our pursuit! We look forward to seeing you again!
Woon Hang
Superior Double Bed Room A
Stayed in Apr 2024
Couples
3 review
5.0/5
Outstanding
Posted on May 26, 2024
Clean n convenient to MRT station. Recommended hotel.
Response from Property: Dear guest: Hello, thank you for your review! The hotel advocates attentive service. We are trying our best to find opportunities to provide you with services and provide you with a more satisfactory/comfortable rest environment! Your satisfaction is our pursuit! We look forward to seeing you again!
claudiatwq
Triple Room
Stayed in Jun 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jul 22, 2024
great hotel! convenient location! only bad thing is the cigarette smoke smell in the rooms. not for choosy travellers
Response from Property: 尊敬的賓客:您好!感謝您對漢庭一如既往的支持,不論天涯海角,不管地久天長,世界最能詮釋友情的莫過於那句:君子之交淡如水,正如我們那曾經在青春裏一起走過的日子,也許不是永恆,但卻是永遠的美好和回憶,期待親的再次光臨哦~
Anonymous User
Superior Double Room
Stayed in May 2024
Family
6 review
4.5/5
Great
Posted on Jul 1, 2024
Nice location as it's near to Metro station. Super b hotel staffs, they are friendly and helpful. This Hanting also near to a shopping mall and some local restaurants.
Response from Property: 尊敬的賓客您好: 很高興您能認可我們的服務, 很抱歉此次入住給您帶來了不好的入住體驗,我們已對相關問題進行整改,希望您給我們一次重新給您服務的機會,再次期待您的下次光臨。
Guest User
Superior Double Room
Stayed in Apr 2024
Solo travelers
14 review
4.5/5
Great
Posted on Jun 4, 2024
Central location with shopping and restaurants around the corner.
Response from Property: 尊敬的住客:您好,感謝您的點評!酒店提倡用心服務,我們正在用心發現給您提供服務的機會,給您提供更滿意/更舒適的休息環境!您的滿意就是我們的追求!期待您的再次光臨!
Houdayun
Superior King Room
Stayed in Nov 2024
Business travelers
10 review
5.0/5
Outstanding
Posted on Dec 16, 2024
So far. The room I stayed in the longest was also at the same time. The overall service was OK. I especially liked the robot delivery to avoid embarrassment.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your review! The hotel advocates attentive service. We are trying our best to find opportunities to provide you with services and provide you with a more satisfactory/comfortable rest environment! Your satisfaction is our pursuit! We look forward to seeing you again!
Guest User
Triple Room
Stayed in Oct 2024
Travel with friends
3 review
3.5/5
Posted on Nov 25, 2024
There are three beds in one room. The room size is barely OK. There is no sound insulation. The takeaway can be delivered directly to the door. The security is too poor. It was very late when the room next door ordered takeaway. The takeaway man came to the door to shout the takeaway, which seriously affected the rest. It's OK to stay for one night. The breakfast is OK. The service attitude is very good, but the hygiene needs to be improved. There are spider webs at the door
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好: 很高興您能認可我們的服務, 很抱歉此次入住給您帶來了不好的入住體驗,我們已對相關問題進行整改,希望您給我們一次重新給您服務的機會,再次期待您的下次光臨。
Yingmudaohua
Superior King Room
Stayed in Sep 2024
Family
8 review
4.5/5
Great
Posted on Oct 4, 2024
The location is pretty good and convenient for travel. I went too early and was arranged on the first floor. There was a strange noise in the morning and evening 😅
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好: 很高興您能認可我們的服務, 很抱歉此次入住給您帶來了不好的入住體驗,我們已對相關問題進行整改,希望您給我們一次重新給您服務的機會,再次期待您的下次光臨。
Guest User
Superior Double Room
Stayed in Aug 2024
Business travelers
94 review
5.0/5
Outstanding
Posted on Sep 27, 2024
Great location, great service, the staff are very attentive and considerate, the mineral water is twice as much as other hotels, and the laundry room is also very spacious
Original TextTranslated by Google
Response from Property: 尊敬的住客:您好,感謝您的點評!酒店提倡用心服務,我們正在用心發現給您提供服務的機會,給您提供更滿意/更舒適的休息環境!您的滿意就是我們的追求!期待您的再次光臨!
Guest User
Triple Room
Stayed in Jun 2024
Travel with friends
3 review
1.0/5
Posted on Jul 19, 2024
Hanting has left a good impression on me in other cities. I chose Hanting for this trip because it has a three-bed room. When I checked in, I found that it was like a simple room renovation. It smelled damp and smelly, there were many mosquitoes, there were no external windows, and the hygiene was worrying. These can be tolerated during the trip, but the attitude of the waiter was so bad that I couldn't help but complain. The quality and service of the service staff are crucial. The service here is like no training. I hope to remind the guests who are about to stay. I also hope that the hotel can see this comment and improve the service and environmental hygiene! When traveling, I hope that the accommodation can feel like home. This Hanting is far worse!
Original TextTranslated by Google
Response from Property: Dear guest: We are very glad that you can recognize our service. We are sorry that this check-in has brought you a bad experience. We have rectified the relevant problems and hope that you will give us a chance to serve you again. , looking forward to your next visit again.
Guest User
Superior King Room
Stayed in Jun 2024
Family
4 review
5.0/5
Outstanding
Posted on Jul 23, 2024
The view from the first floor window is not very good, remember to lock the window! The third floor is OK, the hotel is new and clean, there is coffee downstairs, free drinks every day, the customer service girls are very good, and it is convenient to wash clothes! Breakfast is great, the noodles are delicious, and the whole family has good reviews. Exit from subway A, turn left after the elevator, turn right at the back parking lot and cross the zebra crossing. Walk forward from the subway exit, turn left on the road and walk straight to the Lingyin special line. I was stupid enough to take a taxi! It is within walking distance from Wulinmen Pier. This KFC is super cheap, and the KFC next to the Broken Bridge of West Lake is super expensive!
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!感謝您對漢庭一如既往的支持,不論天涯海角,不管地久天長,世界最能詮釋友情的莫過於那句:君子之交淡如水,正如我們那曾經在青春裏一起走過的日子,也許不是永恆,但卻是永遠的美好和回憶,期待親的再次光臨哦~
Guest User
Guestroom (2 beds)
Stayed in May 2024
Couples
88 review
5.0/5
Outstanding
Posted on Jun 19, 2024
The hotel service is very good. It is very clean and cleaned in a timely manner. The twin room is quite spacious. However, Hanting Hotel now uses disposable cups, which seems to be hygienic, but it is inconvenient to put a toothbrush all over the place. Not far from West Lake and Wulin Night Market.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your review! The hotel advocates attentive service, and we are attentively finding opportunities to provide you with services and provide you with a more satisfactory/comfortable rest environment! Your satisfaction is our pursuit! welcome next time!
Wanli
Triple Room
Stayed in May 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on Jun 23, 2024
It was the first time I came into contact with the service staff at Hangzhou Hanting. Unexpectedly, the service staff were extremely friendly and enthusiastic. They helped us solve all our problems and told us how to get to every scenic spot we wanted to visit in the simplest way and save money. It gave us a lot of time and made us feel the beauty and warmth of Hangzhou. Next time we come to Hangzhou, we will definitely choose Hanting. Thank you for your warm hospitality.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your review! The hotel advocates attentive service, and we are attentively finding opportunities to provide you with services and provide you with a more satisfactory/comfortable rest environment! Your satisfaction is our pursuit! welcome next time!
Anonymous User
Triple Room
Stayed in Nov 2024
Travel with friends
1 review
3.0/5
Posted on Dec 19, 2024
The soundproofing between the three of us is terrible! I am not a person with poor sleep quality but I have been woken up many times by the next door! ! Be really cautious! !
Original TextTranslated by Google
Response from Property: Dear guest: We are very glad that you can recognize our service. We are sorry that this check-in has brought you a bad experience. We have rectified the relevant problems and hope that you will give us a chance to serve you again. , looking forward to your next visit again.
Dingzhiyi
Guestroom (2 beds)
Stayed in May 2024
Family
4 review
5.0/5
Outstanding
Posted on Jun 6, 2024
The room is very good, with enough space, and the location is very good, just opposite the center of Hangzhou, close to Wulin Wharf and subway station. The breakfast is Chinese and Western, with many varieties
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your review! The hotel advocates attentive service. We are trying our best to find opportunities to provide you with services and provide you with a more satisfactory/comfortable rest environment! Your satisfaction is our pursuit! We look forward to seeing you again!