Su Hotel(Hangzhou HouChaoMen Station Branch) Reviews
Su Hotel(Hangzhou HouChaoMen Station Branch)
No.256-18 Jiangcheng Road, Shangcheng District, Hangzhou, Zhejiang, 310002, ChinaView Hotel Details
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Su Hotel(Hangzhou HouChaoMen Station Branch) Guest Reviews
4.5/5
Good
404 review
Verified reviewsLocation4.5
Amenities4.4
Service4.6
Cleanliness4.5
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All reviews(404)
Positive reviews(380)
Reviews with photos/video(61)
Easy to get around(77)
Convenient location(54)
Close to metro(41)
Friendly front desk staff(36)
Great value for money(34)
Average sound insulation(25)
Many amenities(12)
Perfect for business trips(3)
Negative reviews(24)
Anonymous User
Double Room A
Stayed in Feb 2025
Solo travelers
9 review
Outstanding
Posted on Feb 22, 2025
Su hotel is a cosy place to stay with a convenient location (both for tourists and business travellers.
It is only two metro stations away from Hangzhou central railway station and few kilometres to the well-known West Lake.
The Reception and Room Service staff were very welcoming and helpful for my 10 nights staying.
Response from Property: Your favorable comments are like a spring breeze, which makes us feel warm. We look forward to serving you again.
Anonymous User
Double Room A
Stayed in Jul 2024
Solo travelers
25 review
Posted on Jul 17, 2024
The hotel is conveniently located at the entrance of Houchaomen Station and walking distance to the West Lake. The rooms are quite small and the mobile signal is poor inside the rooms. The wifi is also too slow. If you're a business traveller, you'd better find a nicer hotel with fast connection. The hotel has no elevators so if you have a heavy luggage, you need to carry them through the stairs. They're also strict with their check out time so if you usually request to check out late, better find another place to stay because you must leave at 12 noon. Other than that, the hotel is just OK.
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Response from Property: It is the greatest honor for us to receive this honor, and our sense of achievement has gone beyond any material reward. I hope you feel the same every time you visit. The hotel is located at Exit A of Houchaomen Station . There are supermarkets, restaurants, hairdressing shops and fruit shops. From the main attractions can be reached within 10 minutes, very convenient, we have been adhering to the clean, health, warm and warm service commitment and create satisfaction, surprise, unforgettable feelings Products
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Guest User
Double Room A
Stayed in Jun 2024
Solo travelers
10 review
Outstanding
Posted on Jun 25, 2024
Great location, just in front of houchaomen metro station exit A. Nice front desk. Price is ok. Walking distance to damalong market. If you need to go to bank there are many bank in the area.
Response from Property: It is the greatest honor for us to receive this honor, and our sense of achievement has gone beyond any material reward. I hope you feel the same every time you visit. The hotel is located at Exit A of Waitchao Mendi Railway Station. There are supermarkets, restaurants, hairdressing shops and fruit shops. From the main attractions can be reached within 10 minutes, very convenient, we have been adhering to the clean, health, warm and warm service commitment and create satisfaction, surprise, unforgettable feelings Products
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Guest User
Double Room A
Stayed in Dec 2024
Couples
10 review
Amazing
Posted on Dec 21, 2024
Hotel is situated at a perfect location. Next to the metro station, very nice area.
Staff was super friendly
Response from Property: Dear, thank you very much for your praise for our hotel. We will continue to work hard to live up to your praise. The hotel is at Exit A of Houchaomen Subway Station, only 4 stops away from Xihu Longxiang Bridge Station, which is very convenient. There are supermarkets, restaurants, snack bars, barber shops, and fruit shops around. Thank you again for your affirmation and support for the hotel. I look forward to visiting you again. I wish you a pleasant journey! M
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Caphibinna
Guestroom (2 Beds)
Stayed in Sep 2024
Business travelers
13 review
Outstanding
Posted on Sep 10, 2024
So convenient, location just by the subway and they are reception is good
Response from Property: It is the greatest honor for us to receive this honor, and our sense of achievement has gone beyond any material reward. I hope you feel the same every time you visit. The hotel is located at Exit A of Houchaomen Station . There are supermarkets, restaurants, hairdressing shops and fruit shops. From the main attractions can be reached within 10 minutes, very convenient, we have been adhering to the clean, health, warm and warm service commitment and create satisfaction, surprise, unforgettable feelings Products
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Johannes Baattrup-Andersen
Double Room A
Stayed in Jun 2024
Couples
10 review
Very Good
Posted on Jun 16, 2024
We stayed here for 2 nights. The room was quite small and we didn't have much space for our luggage. The bed was also very short so our feet were sticking out.
The staff was incredibly helpful and friendly, they helped us with a lot of things. Great service from them!
The location next to the metro is good, you can quite easily get around either with the metro or some if the busses. There is also a supermarket nearby and a few local restaurants.
Response from Property: It is the greatest honor for us to receive this honor, and our sense of achievement has gone beyond any material reward. I hope you feel the same every time you visit. The hotel is located at Exit A of Waitchao Mendi Railway Station. There are supermarkets, restaurants, hairdressing shops and fruit shops. From the main attractions can be reached within 10 minutes, very convenient, we have been adhering to the clean, health, warm and warm service commitment and create satisfaction, surprise, unforgettable feelings Products
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Carla Gatica
Double Room A
Stayed in Jun 2024
Couples
8 review
Very Good
Posted on Jun 27, 2024
Great laundry machine, so thats a few points. The rooms doesnt have a Window facing outside, so no much ventilation (and off course the cigarette smoke from the neighbor rooms enterti our own, so thats a bummer). The toilet walls are transparent, and instead of a Door it has a curtain (no privacy at all). Great location (right next to a metro station). Good deal concideeing the price
Response from Property: Thank you for your suggestion to our hotel. We attach great importance to your feedback, and will communicate with the relevant departments and make improvements. We sincerely appreciate your comments about our facility. Our King Bed Room A is a windowless room type and the bathroom has no glass door. You can choose our Superior King Bed Room next time. The room type is 16-17 square meters. Some rooms have external windows and the bathroom has glass door.
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Guest User
Double Room A
Stayed in Feb 2025
Travel with friends
1 review
Outstanding
Posted on Feb 27, 2025
Close to the subway🚇
Service: The lady has a very good service attitude. When I left, I woke up late and called the front desk to delay the check-out. It was also delayed to 1:30. The service attitude was very good. There were two bottles of mineral water in the room.
The toilet in the room has no door, which is suitable for people who have a good time together
Original TextTranslated by Google
Response from Property: Choosing to stay in our hotel is your trust in us. This feeling will be transformed into better service to give back to every guest~L
Guest User
Double Room A
Stayed in Feb 2025
Solo travelers
3 review
Outstanding
Posted on Feb 17, 2025
Very clean, comfortable. Next to the subway station, very convenient and economical.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing our hotel. We look forward to bringing you a good time again.
Guilaideaoteman
Double Room A
Stayed in Jan 2025
Solo travelers
29 review
Outstanding
Posted on Feb 15, 2025
I have stayed here many times. The hotel service is very thoughtful. The front desk staff has a good service attitude. The room is clean and tidy, with complete facilities and comfortable beds, which makes people sleep well. It is very close to the subway, with convenient transportation, and it is convenient for dining and shopping around. In short, the experience is very satisfactory~
Original TextTranslated by Google
Response from Property: Simple words are full of trust. Your trust is the driving force for our progress. Thank you for your recognition and look forward to visiting us often~L
Zaozaoxiuxia
Double Room
Stayed in Dec 2024
Solo travelers
21 review
Outstanding
Posted on Dec 21, 2024
The room is clean and tidy, the service is good, and it is conveniently close to the subway station
Original TextTranslated by Google
Response from Property: Dear, thank you very much for your good comments on our hotel. We will continue to work hard and live up to your praise. The hotel is at Exit A of Houchaomen Subway Station, only 4 stops away from Xihu Longxiang Bridge Station, which is very convenient. There are supermarkets, restaurants, snack bars, barber shops and fruit shops nearby. Thank you again for your recognition and support of the hotel. We look forward to seeing you again and wish you a pleasant journey! M
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Guest User
Double Room A
Stayed in Dec 2024
Solo travelers
1 review
Outstanding
Posted on Jan 2, 2025
There are many scenic spots around, it is very convenient to go out, there are supermarkets and barber shops next to it, the room is clean, the front desk lady is very enthusiastic and the service is good, the price-performance ratio is good
Original TextTranslated by Google
Response from Property: Dear, your affirmation is really important! It is like a lighthouse in the dark, pointing us in the right direction! Remember that you praised our thoughtful service, and we will definitely keep it up! yu
Guest User
Double Room A
Stayed in Dec 2024
Couples
18 review
Outstanding
Posted on Dec 2, 2024
The accommodation is very well located and offers good value for money. The accommodation is more suitable for a short stay as it only offers the bare essentials. The staff was very accommodating.
Original TextTranslated by Google
Response from Property: Thank you for your praise. We are very glad that you are satisfied with our hotel service. We will continue to work hard to improve the quality of every detail and provide you with a more comfortable accommodation experience. Thank you for your support and trust, and we look forward to seeing you again!
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Guest User
Double Room A
Stayed in Nov 2024
Solo travelers
1 review
Amazing
Posted on Nov 23, 2024
It's a good deal to live here alone. The location is very good, close to the subway entrance and the scenic spot.
Original TextTranslated by Google
Response from Property: It turns out that you have always been by my side, no matter how far away we are, even if the dark clouds are in my eyes, your smile makes me bright! Thank you for your support and affirmation, we will continue to work hard and improve, I will make a beautiful wish for you M
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Guest User
Double Room A
Stayed in Nov 2024
Solo travelers
1 review
Outstanding
Posted on Nov 9, 2024
The hotel room is very clean, the service staff is very enthusiastic, travel is very convenient, there is a subway station, supermarket and fruit store at the door, and the stay is very comfortable.
Original TextTranslated by Google
Response from Property: Dear, it is our greatest honor to receive this award. At this moment, our sense of achievement has surpassed any material reward. We look forward to having the same feeling every time you visit us. The hotel is at Exit A of Houchaomen Subway Station, only 4 stops away from West Lake Longxiang Bridge Station, which is very convenient. There are supermarkets, restaurants, snack bars, barber shops, and fruit shops nearby. It is basically within 10 minutes to reach the main attractions, which is very convenient. We have always been adhering to the commitment of clean, hygienic, warm and warm service and creating a satisfactory, surprising and unforgettable product M
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