Renaissance northeast hotel

Renaissance northeast hotel Reviews

Renaissance northeast hotel

No. 607 Renmin Avenue, Linping District, Hangzhou, Zhejiang, ChinaView Hotel Details
Renaissance northeast hotel
Renaissance northeast hotelRenaissance northeast hotelRenaissance northeast hotel
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Renaissance northeast hotel Guest Reviews

4.8/5
Excellent
434 review
Verified reviews
Location4.8
Amenities4.8
Service4.7
Cleanliness4.8
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All reviews(434)
Positive reviews(423)
Reviews with photos/video(78)
Classy environment(42)
Delicious breakfast(40)
Friendly front desk staff(30)
Well designed(20)
Well decorated(9)
Awesome gym(7)
Perfect for business trips(6)
Excellent room layout(4)
Negative reviews(10)
Guest User
Deluxe Room (2 beds)
Stayed in Jul 2024
Family
4 review
3.7/5
Posted on Jul 22, 2024
Nice decoration, but the room facilities are old, not smart toilet. Then the bathroom design is not reasonable, the water in the shower will flow out, causing my child to fall out of the bath, but the head did not touch, but the foot was slipped a wound, there is a wound missing a piece of meat, call the front desk, ask for iodine and band-aids, the result is called the robot to send, two wounds, only gave a band-aid, without any humanistic care. When checking out, he asked if the iodine had been left in the room in case we took it? No pattern at all.
Response from Property: Dear guest, thank you for taking the time to share your experience. For your valuable suggestions, we will timely feedback to the relevant departments to make timely adjustments. We apologize for the inconvenience. If it is convenient for you, please contact us directly. We will strive to improve the level of service awareness and look forward to your next visit!
Jovanna1125
Deluxe Room (2 beds)
Stayed in Jun 2024
Travel with friends
46 review
5.0/5
Outstanding
Posted on Jun 22, 2024
Very good service. We checked three ppl and it was not problem at all. Very helpful service. Highly recommended.
Response from Property: Dear guests, thank you for sharing your experience. We always strive to pursue and continue to pay attention to your good experience and physical and mental safety. We will strive to improve the service level, looking forward to your next visit!
VU
Deluxe Double Room
Stayed in Jul 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jul 24, 2024
Great service and friendly people
Response from Property: Dear guests, thank you for sharing your experience. We always strive to pursue and continue to pay attention to your good experience and physical and mental safety. We will strive to improve the service level, looking forward to your next visit!
Navin
Mountain-view Double Room
Stayed in May 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Jul 26, 2024
Very good hotel , but they must add some Indian food in their breakfast menu because many Indian people stay there
Response from Property: Dear guest, thank you for taking the time to share your experience. For your valuable opinions, we will give feedback to the relevant departments in a timely manner. We apologize for the inconvenience and hope that you will be considerate and understanding. We look forward to seeing you again!
Canabarro
Deluxe Double Room
Stayed in Apr 2024
Business travelers
30 review
5.0/5
Outstanding
Posted on Apr 16, 2024
Very good location, clean room, nice food and breakfast, friendship staff !!
Response from Property: Dear guests, thank you for sharing your experience. We always strive to pursue and continue to pay attention to your good experience and physical and mental safety. We will strive to improve the service level, looking forward to your next visit!
Traveler from Germany
Deluxe Double Room
Stayed in Aug 2023
Solo travelers
12 review
4.7/5
Amazing
Posted on Sep 13, 2023
Best Hotel in LinPing. Service, cleanliness and the rooms are perfect. Nothing to complain. No problems with handling the check-in and registration for foreign guests.
Response from Property: Dear guests, thank you for sharing your experience. We always strive to pursue and continue to pay attention to your good experience and physical and mental safety. We will strive to improve the service level, looking forward to your next visit!
van Tonder
Deluxe Room (2 beds)
Stayed in Jan 2023
Family
5 review
5.0/5
Outstanding
Posted on Feb 6, 2023
Awesome hotel. Very luxurious. Great value for money. Even has a playground to take the young ones too. The swimming pool was great. We loved the variety on the breakfast!
Response from Property: Dear guest, thank you for sharing your experience. We always strive to pursue and continue to pay attention to your good experience and physical and mental safety. We will strive to improve the service level, looking forward to your next visit!
Guest User
Deluxe Room (2 beds)
Stayed in Jun 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Jun 14, 2023
Beautiful hotel. Lovely spacious rooms and excellent breakfast selection even for Muslim travellers
Response from Property: Dear guests, thank you for sharing your experience. We always strive to pursue and continue to pay attention to your good experience and physical and mental safety. We will strive to improve the service level, looking forward to your next visit!
JoEv
Mountain-view Twin Room
Stayed in Apr 2023
Family
17 review
5.0/5
Outstanding
Posted on May 1, 2023
Excellent stay. Fantastic service from all staff, particular thanks to Iris Chen at the reception. Rooms were good size, comfortable and well decorated. Breakfast was great. Lots of options and good quality. R-Bar was excellent, great service and nice environment. Great gym and pool. Would recommend to stay here.
Response from Property: Dear guests, thank you for sharing your experience. We always strive to pursue and continue to pay attention to your good experience and physical and mental safety. We will strive to improve the service level, looking forward to your next visit!
Simon
Deluxe Double Room
Stayed in Sep 2021
Business travelers
5 review
4.5/5
Great
Posted on Sep 16, 2021
I enjoyed my stay in this hotel. From front desk, room and breakfast all was great!
Response from Property: Dear guests, thank you for sharing your experience. We always strive to pursue and continue to pay attention to your good experience and physical and mental safety. We will strive to improve the service level, looking forward to your next visit!
Guest User
Deluxe Room (2 beds)
Stayed in Aug 2024
Family
2 review
5.0/5
Outstanding
Posted on Aug 27, 2024
Accompanying my child to take an exam, I stayed in the hotel. I was very satisfied with the environment and hygiene. The room was large and very comfortable. The front desk gave me a very friendly feeling. I especially thank Henry for being very nice. He patiently answered any questions I had. In addition, the hotel's buffet dinner and breakfast were also very rich. It was a pleasant experience and I will choose to stay again next time😊
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Fuzhuang⭕️zuihuizuofande
Deluxe Double Room
Stayed in Aug 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on Aug 23, 2024
Thank you very much Henry and Somi for their thoughtful service. The luggage arrived but the guests were not. They helped me to open the room and delivered the luggage to the room.
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Response from Property: Dear guest, thank you for sharing your stay experience in your busy schedule. A good stay experience and the physical and mental safety of guests are what we have been striving for and paying attention to. We will work hard to improve our service level and look forward to your next visit!
Doudoulong
Deluxe Room (2 beds)
Stayed in Jul 2024
Family
2 review
5.0/5
Outstanding
Posted on Jul 9, 2024
It is wise to choose Renaissance when traveling with my mother in Hangzhou. The room is clean and tidy, and the room is upgraded for free. The parking lot is in the third floor underground and the breakfast is also rich.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for sharing your stay experience in your busy schedule. A good stay experience and the physical and mental safety of guests are what we have been striving for and paying attention to. We will work hard to improve our service level and look forward to your next visit!
Guest User
Deluxe Double Room
Stayed in Jun 2024
Family
4 review
5.0/5
Outstanding
Posted on Jun 18, 2024
When traveling with kids, I always stay at Marriott hotels. This Renaissance in Linping has reached Marriott's standards. I have stayed there three times in a row.
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prestige1
Deluxe Double Room
Stayed in May 2024
Couples
16 review
5.0/5
Outstanding
Posted on May 3, 2024
The house is pretty good. The environment is good, the facilities are good, the service is good, and the food is also very good. The best hotel I have stayed in Hangzhou. Worth recommending
Original TextTranslated by Google
Response from Property: Dear guest, thank you for sharing your stay experience in your busy schedule. A good stay experience and the physical and mental safety of guests are what we have been striving for and paying attention to. We will work hard to improve our service level and look forward to your next visit!