Crown Plaza Lin'an Reviews

Excellent service. Great location

Great location, room is neat and spacious. Would stay here again when visit the town.

It was a great stay

The hotel lists itself as Crown Plaza (not Crowne) on trip.com to get initial interest from people, but locally brands itself as the JT Crown Holiday Hotel. It has pleasant enough service, but is in no way comparable to standards of four star hotels outside China. The hotel looks ok on the surface, but there are telltales that give away the poor quality of construction. In our room, the shower enclosure came off the wall, and in the room we were speedily changed to, the toilet was blocked. Despite the service that had come before, the maintenance guy simply told us to use the **** stained bathroom and toilet once he had finished unblocking it, and did not attempt to sort it out. The breakfast tries to create a facsimile of a higher level hotel breakfast, but all the materials are cheap. The fruit juice is made from a powder, and was warm, as one small example. They try to put on western parts, and so serve fried eggs and french fries. The eggs are fine, but all other items are just made from inferior materials. The room itself looked ok, but the towels were thin and threadbare. The carpets had to be revacuumed to make sure the dust and must was taken out of them. The beds and pillows were nice enough, and the decoration was reasonable, if a little rough around the edges. There are only two lifts for all the floors of rooms, which points to it being an older building, and there are lots of little weirdnesses, like the entrance to the parking area being on the wrong side of the road. The whole thing looks like a local hotel that was built inexpensively to host fancy local weddings at a price that locals could afford (there were many weddings each day here during the national day holiday). Those who are backpacking and looking for a bit of luxury will find it ok. Those who know what international brand hotels have to offer will spot the many flaws in quality and not be satisfied. We were disappointed, and from the complaints in front of us at the front desk, we were not the only ones.

The hotel is in a good location, very convenient, there are a lot of food nearby, you can find what you want to eat when you come out, and the things in the refrigerator are free to drink, not bad

The hotel I booked for a business trip has a good location, right in the center of Lin'an. Not far from various places. The hotel facilities are good and the view is great. Worth recommending.

The hotel is worth the money. The room is clean and hygienic. The front desk reception is warm and thoughtful. It is so considerate to send drinks and biscuits in the mini bar. There is also a midnight snack in the evening. I drank porridge to warm my stomach. I will stay here again next time.

Very good value for money, centrally located and very convenient. Sweet treats are thoughtfully prepared, and the drinks in the mini bar are free. It’s so worth it, I must like it 👍

On the first day of the ***** New Year, I went to Wannan 318 from Shanghai. The hotel provided two breakfasts, free minibar and pumpkin porridge. The service was very attentive and the overall environment of the hotel was worthy of the price. The hotel we arrived at night had a bit of parking space inside. I hope the hotel can strengthen parking space management. You can have fun in the surrounding Qinglong Lake and the museum. It is worth spending time to experience it.

Yes, the service is very good. I forgot to pick up a bracelet when I left the store. The service staff will deliver it to my home in time. Thank you!

It's a pretty good hotel. It's located in the center of Lin'an District, Hangzhou. The hotel is of good quality. The room is quite comfortable and the late night snacks and other snacks are provided, which is very considerate. The surrounding area is very convenient for eating, drinking and entertainment. It takes no more than ten minutes to walk to famous local restaurants. Opposite there is Lin'an walnut and other specialty products. The hotel staff are friendly and have their own parking lot. Breakfast was okay, I will consider staying here next time!

After staying in hotels so many times, this hotel left me speechless the most! First of all, I booked a business suite. I took the key card and opened the family room. I contacted the hotel front desk and said they could change my room. However, I turned on the air conditioner in advance. Do I have to wait again before changing rooms? This is not the point! The important thing is what kind of snacks will be given in the evening, and they didn’t say in advance that there would be snacks in the evening! Forget it if you have it! Didn't you knock on the door first when you came to the room? Just bring it in without knocking! The key thing was that I was taking a shower, you know? I'm stupid! Everyone is really confused! Taking a shower! Taking a shower! Do you understand? Can't you knock on the door? If there is no response after knocking on the door, why don't you call me? Is this the service of your 4-star hotel? Don’t the guests have any privacy at all? I was really speechless and wanted to call the police directly! Contact the front desk again! As a result, I immediately reported it to the leadership and received no response until I left! It's just rubbish among rubbish! Everyone! If you want to book this hotel, I suggest you consider it carefully! What really happened! There is no fiction! ! ! !

The hotel has a good location and the service is also very good In the evening, millet porridge was also given as a gift, which was quite delicious.

The size of the room is actually okay, but the floor height is low, which makes it feel a bit depressing. There is only a shower, the hot water is large enough, the air conditioner is also very hot, and millet porridge is given for midnight snack. There are many varieties of breakfast, but there are no meat dishes, only a salt and pepper duck rack full of bones. The small wontons are quite delicious, but the toppings are only pickled vegetables, which is a bit too shabby. Although it is a high-rise building, there is no underground parking lot. Parking is in the backyard. When leaving, you can use the front desk coupon to get free parking. The service staff were very unenthusiastic and refused to say a word. I originally wanted to stay one more day, but ended up not wanting to stay longer due to this kind of service. The location is good. Walk out of the hotel along Tianmu Road and walk left to Lin'an Museum. The Wuyue Cultural Park is particularly great. To the right, you can walk to the Tomb of the King of Wuyue Park. It is free and you can enter with your ID card.