Xiangsheng Xinyi Hotel

Xiangsheng Xinyi Hotel Reviews

Xiangsheng Xinyi Hotel

No. 259 Pinglan Road, Hangzhou, ChinaView Hotel Details
Xiangsheng Xinyi Hotel
Xiangsheng Xinyi HotelXiangsheng Xinyi HotelXiangsheng Xinyi Hotel
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Xiangsheng Xinyi Hotel Guest Reviews

4.6/5
Very Good
1095 review
Verified reviews
Location4.5
Amenities4.5
Service4.6
Cleanliness4.6
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All Reviews(1095)
Positive reviews(1057)
Reviews with photos/video(138)
Friendly front desk staff(139)
Easy to get around(103)
Convenient location(100)
Large rooms(74)
Close to metro(61)
Delicious breakfast(46)
Perfect for business trips(26)
Good views(8)
Negative reviews(38)
Shanny
Deluxe City-view Twin Room
Stayed in Oct 2023
Family
1 review
4.5/5
Great
Posted on Nov 24, 2023
Very spacious room, quite clean, adequate amenities with hairdryer etc. Only thing to note is no safe and no fridge in room.
Response from Property: Dear customer, thank you for choosing to stay in our hotel. We will report your suggestion about the small refrigerator and safe in your room to the senior management. We welcome you to choose our hotel again for business trip or travel! We sincerely look forward to your visit again!
A.M.K
Superior Double Room
Stayed in May 2024
Business travelers
67 review
5.0/5
Outstanding
Posted on May 5, 2024
Room is big and very clean. Hotel is very near to metro station
yuk yee helen
Deluxe City-view Twin Room
Stayed in Nov 2023
Couples
4 review
4.5/5
Great
Posted on Nov 20, 2023
Room is tidy, clean and quiet. The location is close to 2022 Asian Game spot theatre and convient to visit. But not easy to get taxi and book car.
Guest User
Deluxe City-view Twin Room
Stayed in Nov 2023
Business travelers
4 review
4.7/5
Amazing
Posted on Dec 2, 2023
The hotel was surprisingly big and clean
Thando23
Superior Double Room
Stayed in Jul 2021
Couples
18 review
4.2/5
Very Good
Posted on Sep 4, 2021
Nice hotel. Cannot speak English. Great location Friendly staff.
Guest User
Superior City-view Twin Room
Stayed in Jun 2024
Family
4 review
5.0/5
Outstanding
Posted on Jun 12, 2024
The room was very good, and we were given a free upgrade. The breakfast was very good, and the noodles and wontons were delicious. It was also very close to the subway entrance. You can charge your car on the third floor below. The hotel offers a 40% discount on the parking fee. If you park for a day, That’s 15 yuan. It is also very close to the Olympic Sports Center. There is a large shopping mall 500 meters away for eating nearby, which is very convenient. It is convenient to check in when going to the Olympic Games, it is also convenient to go to West Lake, and there are no worries about traffic restrictions. recommend
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Response from Property: Dear guest, thank you for your compliment. Every bit of our progress is inseparable from caring about our guests like you. In the service concept we advocate, providing guests with satisfactory and surprising services has always been our goal. I believe that with your encouragement and support, We will get better and better. We look forward to your visit again and wish you good health and a happy life!
Guest User
Superior City-view Twin Room
Stayed in May 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on May 6, 2024
Yes, the room is clean, the transportation is convenient, and the early check-in and late check-out provided by Ctrip are both very good.
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Response from Property: Dear distinguished guest, hello! Thank you very much for your high evaluation! Your satisfaction is the best affirmation and encouragement for us~ We will work harder to provide every guest with a comfortable and warm accommodation environment. The hotel is conveniently located, only 250 meters away from Exit E3B of Qianjiang Century City on Line 2 and Line 6, only 10 minutes away from Gate 7 of the International Expo Center, and only one subway station away from the Olympic Sports Center, about 15 minutes' walk. We strive to create a comfortable accommodation environment and considerate and meticulous service to provide you with the best accommodation experience~~ I hope that every time you come here, you can feel the warmth of home~ Welcome to visit again!!
COACHqiaozhi
Superior Double Room
Stayed in May 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on May 2, 2024
The stay was very comfortable and the surrounding transportation was convenient. I stayed for three days in a row. I will come again if I have the chance. Xiao Wang is very good👍It was very quiet here during the May Day holiday❤️
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Response from Property: Dear guest: Hello! Thank you very much for choosing to stay in our hotel and sharing your experience. I am really touched by your comments. I am glad that the hotel can bring you a wonderful time. Your praise really gives us great encouragement. At the same time, thank you for your valuable suggestions. We will definitely do better and strive to provide every guest with a home-like experience. Welcome to come home often!
Guest User
Superior Double Room
Stayed in Apr 2024
Couples
3 review
4.5/5
Great
Posted on Apr 30, 2024
Room Facilities: Complete Sanitation: Good Environment: Unique, with a small balcony. Service: Breakfast is very good with a wide variety of choices
Original TextTranslated by Google
Response from Property: Dear distinguished guest, hello! Thank you very much for your high evaluation! Your satisfaction is the best affirmation and encouragement for us~ We will work harder to provide every guest with a comfortable and warm accommodation environment. The hotel is conveniently located, only 250 meters away from Exit E3B of Qianjiang Century City on Line 2 and Line 6, only 10 minutes away from Gate 7 of the International Expo Center, and only one subway station away from the Olympic Sports Center, about 15 minutes' walk. We strive to create a comfortable accommodation environment and considerate and meticulous service to provide you with the best accommodation experience~~ I hope that every time you come here, you can feel the warmth of home~ Welcome to visit again!!
Anonymous User
Deluxe City-view Queen Room
Stayed in Apr 2024
Couples
1 review
5.0/5
Outstanding
Posted on Apr 22, 2024
Very happy, I came to see Jay Chou's concert. I originally booked a double room, but I was upgraded to a deluxe suite for free. The room is really big and comfortable. The hotel is not far from the stadium. It takes only 15 minutes to walk to the stadium. I don't have to squeeze into the subway. It's really a great experience
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Response from Property: Dear guest, hello! Thank you for sharing your stay experience. All the staff of Xiangsheng Xinyi Hotel have been practicing the service concept of "satisfying guests and touching guests" with practical actions. Your satisfaction is our driving force to keep moving forward. All the staff of the hotel sincerely look forward to your visit again and sincerely thank you for your support and love for the hotel!
eatsun
Superior City-view Double Room
Stayed in Apr 2024
Family
37 review
5.0/5
Outstanding
Posted on Apr 21, 2024
Went to see Jay Chou's concert. This hotel is more convenient. It's 2 stops away from Olympic Stadium by subway. I was quite satisfied with my stay. The breakfast was also good. Great value for money. I will choose it again next time, recommended.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your 5-point review! Every city always has a reason to miss you, every season has scenery that we can’t leave behind, and every hotel has its sweet and warm memories. I hope Hangzhou Xinyi Hotel will be the warmest and most unique in your memories. The one! Come home often and have a look. I wish you well!
Vickyweixiaoqi
Superior Double Room
Stayed in Apr 2024
Friends
10 review
3.6/5
Posted on May 2, 2024
The facilities are a bit old, there are no disposable slippers, and the breakfast is the same as the B&B. But the location is very good, it only takes 15 minutes to walk to the big lotus. I booked a windowless room with an artificial balcony and a small courtyard.
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Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Superior City-view Double Room
Stayed in Apr 2024
Other
3 review
5.0/5
Outstanding
Posted on Apr 5, 2024
The room is very neat and clean. Xiao Tao at the front desk is very attentive. The view from the floor-to-ceiling windows is very good. There are snacks, hot drinks and candies in the lobby, which makes people feel at home. I will choose this hotel again next time.
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Response from Property: Thank you for your praise and recognition~~. Our store has always believed that service is based on subtle prescriptions. A journey of a thousand miles begins with a single step. We may not be the best, but we try our best to do better, so we pay attention to every detail. Thank you for your support on the road to growth.
Guest User
Superior Double Room
Stayed in Mar 2024
Solo travelers
7 review
5.0/5
Outstanding
Posted on Mar 31, 2024
Facilities: very complete, high-grade. Hygiene: very clean Environment: very good Service: very good Very cost-effective. The room is spacious and comfortable. It is fully equipped. The girl at the front desk is very gentle and enthusiastic, and the cleaning lady is also very enthusiastic. There is also the hammock that I have been thinking about, I love it so much. The lobby is also spacious and grand. In short, I like it very much.
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Response from Property: Paradise on earth, the most beautiful Hangzhou! The scenery is pleasant and the sky is clear. "Integrity, kindness, courtesy, everything for the satisfaction of guests!" is the service concept we have always adhered to and practiced. We are very glad that the service of our staff can be loved by you! We hope to provide guests with a beautiful and warm experience through our own efforts, and hope that this wonderful experience can enter the memory of guests. Thank you again for your patronage and comments!
Yijun
Deluxe City-view Queen Room
Stayed in Apr 2024
Business travelers
14 review
3.2/5
Posted on Apr 6, 2024
All the necessary facilities are there, the only drawback is that there is no laundry room.
Original TextTranslated by Google
Response from Property: Dear guest, hello! First of all, thank you for choosing Hangzhou Xiangsheng Xinyi Hotel and taking the time to write a review for us. We are deeply sorry that we did not bring you a satisfactory stay experience. Your opinions and suggestions are very important to us. If you have detailed service shortcomings, you can clearly feedback to us. We will make timely improvements and continuous optimization. We hope that you can continue to support us.