Hangzhou Qiyue Westlake Culture Hotel Reviews
Hangzhou Qiyue Westlake Culture Hotel
Floor 5, 179 Yan'an Road (Aolai Nei, Block C, Jiebai), Shangcheng District, Hangzhou, Zhejiang, ChinaView Hotel Details
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1 night
Hangzhou Qiyue Westlake Culture Hotel Guest Reviews
4.5/5
Good
1045 review
Verified reviewsLocation4.5
Amenities4.5
Service4.5
Cleanliness4.6
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All reviews(1045)
Positive reviews(984)
Reviews with photos/video(423)
Friendly front desk staff(212)
Classy environment(146)
Loved the view(88)
Convenient for shopping(64)
Delicious breakfast(63)
Near shopping area(60)
Awesome gym(7)
Negative reviews(61)
Chin Hock
Qiyue Song Yuan Courtyard View Suite
Stayed in Aug 2024
Family
1 review
Outstanding
Posted on Aug 30, 2024
Staff are excellent. Especially xiao dai, xiao ding,
We came mid night and the staff xiao like helped us on our WiFi and helped us with the missing luggage.
It's a great hotel! Clean room, good service and with good location. The room we book comes with a nice tea area and a super large bed. Love it so much.
Will be back again.
Response from Property: Thank you for taking the time to leave us a positive review. Thanks for your comments on our hotel. We will continue to provide excellent service and ensure that every guest at our hotel has a comfortable and enjoyable stay experience, And we will continue to strive to improve the details to provide you with better than before. Qiyue West Lake Cultural Hotel offers the highest value for money to meet the needs of different guests. The spacious and comfortable rooms are just a three-minute walk from West Lake, and the beautiful scenery of Hangzhou's lake is waiting for you to stay.
Guest User
Qiyue Sleep Double Bed Room
Stayed in May 2024
Couples
5 review
Very Good
Posted on May 30, 2024
Amazing view especially from the rooftop terrace of the restaurant and nothing to complain about.
Response from Property: Dear Guest,Appreciate your kind remarks about our hotel. It's always a pleasure to receive such positive feedback. We strive to provide the best experience for all our guests, and your satisfaction is our top priority.
Ali al hadi
Qiyue Deluxe Twin Room
Stayed in May 2024
Solo travelers
70 review
Outstanding
Posted on May 19, 2024
Hotel very nice and clean
Hotel very Close to xihu lake
Response from Property: Dear Guest,First and foremost, we would like to express our heartfelt gratitude for choosing our hotel for your recent stay. We are truly honored to have had the opportunity to serve you and are delighted to receive your kind words of praise.Your satisfaction is our utmost priority, and we strive to provide exceptional service and comfortable accommodations for each and every guest. Your positive feedback validates our efforts and serves as a constant reminder of our commitment to excellence.
Enrico Cristina Anna
Qiyue Deluxe Double Bed Room
Stayed in Aug 2024
Couples
6 review
Great
Posted on Aug 28, 2024
Reception at 5th floor and entrance difficult to find.
Rooms incredibly spacious. Breakfast is almost only Chinese style
Response from Property: Thank you for your comments on our hotel. We will continue to provide excellent service and ensure that every guest at our hotel has a comfortable and enjoyable stay experience, And we will continue to strive to improve the details to provide you with better than before. Qiyue West Lake Cultural Hotel offers the highest value for money to meet the needs of different guests. The spacious and comfortable rooms are just a three-minute walk from West Lake, and the beautiful scenery of Hangzhou's lake is waiting for you to stay.
Lucy Gilbart
Family Friendly1 Room
Stayed in Jun 2024
Family
5 review
Outstanding
Posted on Jun 20, 2024
Location is great, it is walking distance from West Lake and shopping center. Excellent location.
Response from Property: Dear guest, hello! Thank you very much for your favorable comments on our hotel and we are very happy to provide you with a satisfactory stay. We will continue to strive to provide better service for every guest.
Fábio
Qiyue Sleep Double Bed Room
Stayed in Apr 2024
Family
11 review
Amazing
Posted on Apr 16, 2024
No western breakfast
Response from Property: Dear guests, hello! Thank you for staying at Qiyue West Lake Culture Hotel. We are very sorry that you could not have a pleasant stay experience! The relevant hotel departments will resolve your issues in a timely manner. Enjoy what you want! We sincerely look forward to your visit again!
Duniangziyimei
Qiyue Deluxe Double Bed Room
Stayed in Aug 2024
Family
3 review
Outstanding
Posted on Aug 11, 2024
Environment: Located very close to West Lake and Yintai ~ You can walk there ~ The distance advantage is great ❤️
Facilities: Not bad ~ Not very new ~ But not old either ❤️
Sanitation: At least everywhere you go ~ Everything visible to the naked eye is very clean ❤️~
Service: The service staff and cleaning lady are very enthusiastic ~
First time in Hangzhou ~ This hotel is actually the best ~ It is very close to West Lake, Yintai, and Gonglian ❤️~
Breakfast is pretty good ~
Original TextTranslated by Google
6/17
Response from Property: Dear guest: Hello! We are glad that you can give us such a fair evaluation after your stay. Although we feel a little pressure in your heart, it is also a spur to our work. Thank you again for your evaluation. We will deal with some problems in our work as soon as possible. Our progress still needs your witness! Looking forward to your next stay. Qiyue West Lake Culture Hotel meets the needs of different guests with the highest cost performance. The rooms are spacious and comfortable. It takes only three minutes to walk to West Lake. Hangzhou Lake View is waiting for you to stay.
Guest User
Qiyue Sleep Double Bed Room
Stayed in Sep 2024
Travel with friends
1 review
Outstanding
Posted on Sep 8, 2024
Really satisfied, very satisfied with the service of Xiao Zhou and Xiao Chen at the front desk, special praise, the hotel room is also very clean and tidy, everything is very complete, I came out to play with my classmates, it is very close to the famous scenic spots such as West Lake, satisfied!!!
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for your good comments on our hotel. We are very happy to provide you with a comfortable accommodation experience. Qiyue West Lake Cultural Hotel meets the needs of different guests with the highest cost performance. The rooms are spacious and comfortable. It is only a three-minute walk to the West Lake. The beautiful scenery of Hangzhou Lake is waiting for you to stay.
Guest User
Qiyue Sleep Double Bed Room
Stayed in Sep 2024
Other
1 review
Outstanding
Posted on Sep 8, 2024
The hotel is very good, the decoration, service, breakfast and location are all very good. Xiao Zhou at the front desk has a very good service attitude. The West Lake is just opposite the hotel. The cost performance is very high, the price is very cheap, and it is also very convenient to go shopping. I am very happy to travel to Hangzhou ✈️
Original TextTranslated by Google
6/7
Response from Property: Dear guest: Thank you for your comments. Your affirmation and encouragement are our greatest motivation to move forward. Qiyue West Lake Cultural Hotel meets the needs of different guests with the highest cost performance. The rooms are spacious and comfortable. It takes only three minutes to walk to the West Lake. The beautiful scenery of Hangzhou Lake is waiting for you to stay.
LUO XM
Qiyue Deluxe Double Bed Room
Stayed in Sep 2024
Couples
4 review
Outstanding
Posted on Sep 7, 2024
The hotel room is very clean. The service provided by the front desk brother and sister Xiao Chen and Xiao Zhou is very good. I am very satisfied. Luggage can be stored there. The service attitude is also great. I like it very much and will come again next time. It is also close to the business district. I am very satisfied!
Original TextTranslated by Google
Response from Property: Dear guest: Thank you very much for your good comments on our hotel. We are extremely honored. Qiyue West Lake Cultural Hotel meets the needs of different guests with the highest cost performance. The rooms are spacious and comfortable. It takes only three minutes to walk to the West Lake. The beautiful scenery of Hangzhou is waiting for your stay.
Guest User
Qiyue Sleep Twin Room
Stayed in Sep 2024
Couples
1 review
Outstanding
Posted on Sep 7, 2024
The front desk guy and sister Xiao Zhou and Xiao Chen are very good, with a smile. The hotel facilities are also very good. The aunties and staff are very good. I recommend everyone to come and stay. The location of the hotel is very convenient. It is very close to the train station and it is very convenient to go to any tourist attraction. I recommend everyone to stay here. ♪～(´ε｀, very happy trip
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for your good comments on our hotel. We are very happy to provide you with a comfortable accommodation experience. Qiyue West Lake Cultural Hotel meets the needs of different guests with the highest cost performance. The rooms are spacious and comfortable. It is only a three-minute walk to the West Lake. The beautiful scenery of Hangzhou Lake is waiting for you to stay.
Guest User
Qiyue Sleep Double Bed Room
Stayed in Sep 2024
Business travelers
9 review
Outstanding
Posted on Sep 6, 2024
Xiao Dai and Xiao Chen provided very good service. The room was large and clean, and the terrace was beautiful! The mattress was comfortable, and the surrounding facilities were complete. In77 was downstairs. It was a great experience! It's very convenient to stay here when visiting West Lake
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for choosing to stay in our hotel and for your recognition and praise of our hotel. Your sincere praise and touching words have greatly encouraged the morale of all employees. It is a great honor to be infected by the hotel's high-quality service and the enthusiasm of the service staff during your stay. In the future, we will continue to work hard to improve the service and details, and look forward to your visit again! Qiyue West Lake Culture Hotel meets the needs of different guests with the highest cost-effectiveness. The rooms are spacious and comfortable. It only takes three minutes to walk to the West Lake. The beautiful scenery of Hangzhou is waiting for you to stay. I wish you a happy life
Guest User
Qiyue Sleep Twin Room
Stayed in Sep 2024
Travel with friends
1 review
Outstanding
Posted on Sep 5, 2024
After arriving in Hangzhou, the weather has been good for the past two days. The overall facilities of the hotel are OK. It is a little old, but very clean. Xiao Ding and Xiao Dai at the front desk are very enthusiastic and service-minded. It is quite good for traveling in Hangzhou. I recommend everyone to come and have a look. This hotel is very good.
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for taking the time to give us a good review. We will continue to provide quality services to ensure that every guest can enjoy a comfortable and pleasant stay in our hotel. Qiyue West Lake Cultural Hotel meets the needs of different guests with the highest cost performance. The rooms are spacious and comfortable. It takes only three minutes to walk to the West Lake. The beautiful scenery of Hangzhou Lake is waiting for you to stay.
Guest User
Qiyue Sleep Double Bed Room
Stayed in Sep 2024
Other
1 review
Outstanding
Posted on Sep 3, 2024
I had a great experience staying here this time. The room is well-equipped and the bed is very comfortable. The most important thing is that it is really close to the West Lake. Just go downstairs and cross the road. In addition, the breakfast is also okay, including stir-fried vegetables, porridge, coffee, bread, etc., when I checked in. The service provided by Xiao Ding Xiao Zhou at the front desk is very considerate. It is about 300 meters walk to Intime in77, which is very convenient for eating. It's also convenient to go to the subway station a few hundred meters away, which is great.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for taking the time to provide us with a positive review. We will continue to provide quality service to ensure that every guest can enjoy a comfortable and pleasant stay in our hotel. Qiyue West Lake Culture Hotel meets the needs of different guests with the highest cost performance. The rooms are spacious and comfortable. It is only a three-minute walk to the West Lake. The beautiful scenery of Hangzhou's lake is looking forward to your stay.
Guest User
Qiyue Sleep Double Bed Room
Stayed in Aug 2024
Business travelers
4 review
Outstanding
Posted on Sep 3, 2024
The location of the hotel is about a three- to five-minute walk from the West Lake. The location is quite close. There are so many people on vacation and there are so many people at a glance. The hotel has a clean, tidy and sanitary environment. Take Metro Line 1 to Longxiang Road. It's about ten minutes' walk from Exit C. I'll stay at this hotel next time I visit. The room is quite big and well decorated. Ding Xiaodai at the front desk is very nice and recommends many delicious places nearby.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for choosing to stay at our hotel and for your recognition and praise of our hotel. Your sincere praise and touching words inspired all the staff and boosted their morale. We are very honored to be infected by the hotel's high-quality service and the enthusiasm of the service staff during your stay. We will continue to work hard to improve our services and details in the future, and we look forward to your visit again! Qiyue West Lake Culture Hotel meets the needs of different guests with the highest cost performance. The rooms are spacious and comfortable. It is only a three-minute walk to the West Lake. The beautiful scenery of Hangzhou's lake is looking forward to your stay. wish you a happy life