No.137 Zijinhua North Road, Xihu District, Hangzhou, Zhejiang, ChinaView Hotel Details
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Manju Hotel Guest Reviews
4.3/5
1721 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.3
Service4.3
Cleanliness4.4
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All reviews(1721)
Positive reviews(1658)
Reviews with photos/video(330)
Friendly front desk staff(240)
Convenient location(209)
Classy environment(103)
Easy to get around(100)
Convenient parking(97)
Delicious breakfast(94)
Close to metro(26)
Delicious buffet(24)
Negative reviews(63)
Guest User
Leisure Twin Room
Stayed in Aug 2024
Solo travelers
1 review
4.2/5
Very Good
Posted on Sep 8, 2024
Prime location.. just next to food street👍
Response from Property: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time!
Aliyev Tural
Featured Room
Stayed in Aug 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Sep 16, 2024
It was great service! Thanks a billion!
Response from Property: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time!
Guest User
Featured Room
Stayed in Jul 2024
Solo travelers
4 review
3.7/5
Posted on Aug 27, 2024
Not bad for the price. Room was a bit small and stuffy with only a small window and quite bad air conditioning. Other than that it was OK, clean enough. A bit worn and nothing special but it's a good price and the location is fine.
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
adrianus ray
Leisure Twin Room
Stayed in May 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Jul 21, 2024
I had some appoinment near zhejiang university zijingang campus. So this is the perfect hotel to stay! We only need to walk for a few minutes from zijingang campus. Stayed here for 2 nights. Room was nice & clean.
Response from Property: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different experience to every guest. Seeing your satisfaction and affirmation, we are really very moved. We will continue to work hard and be ready for you to come back at any time.
Peter chen19811
Lehuo Audio-Visual Room
Stayed in Oct 2023
Business travelers
85 review
4.7/5
Amazing
Posted on Nov 22, 2023
Nice, cleanless, Receptionist very helpfull, many restaurants at around , 20 minutes walking from mtr station line 2 Xia Long Wei
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different experience to each guest. We are really touched to see your satisfaction and affirmation. We will Keep up the good work and always be ready for you to come back at any time
Mujeeb
Leisure Twin Room
Stayed in Dec 2023
Travel with friends
5 review
3.2/5
Posted on Jan 13, 2024
Affordable and location is good but they wake us up at 9am and took us to police station for registration which took more than one hour
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Jing E Yeong
Guestroom (Double Bed) (No Window)
Stayed in Jun 2023
Family
9 review
3.2/5
Posted on Sep 5, 2023
We booked this hotel because of its location near to ZJU. But the overall of the hotel is quite old, might need some renovation for rooms wallpaper and their toilet cabinet.
Response from Property: Dear guests, thank you for choosing Manju Hotel. At the same time, I am very sorry that I did not have a very satisfactory accommodation environment for you. We have given feedback on your suggestions to our superiors. We deeply apologize for the inconvenience caused to you. We attach great importance to your feedback and look forward to providing you with a more comfortable accommodation next time.
Sarah Perron
Featured Room
Stayed in Sep 2023
Couples
20 review
4.2/5
Very Good
Posted on Oct 22, 2023
Old hotel but good location.
Response from Property: Thank you for choosing to stay at New Century Manju Hotel and taking your precious time to share your feelings with us. We should do what we can to help you solve the problem. We look forward to your next stay and wish you all the best!
Uziel Sandoval Villalobos
Leisure Twin Room
Stayed in Oct 2023
Couples
1 review
4.2/5
Very Good
Posted on Nov 23, 2023
Good for dating, weird for staying as a trip. Great location nearby to Zhejiang university, and lots of options for eating
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different experience to each guest. We are really touched to see your satisfaction and affirmation. We will Keep up the good work and always be ready for you to come back at any time
Guest User
Featured Room
Stayed in Aug 2024
Couples
3 review
5.0/5
Outstanding
Posted on Sep 21, 2024
Nice hotel for it’s price
Response from Property: 您好! 非常感謝您對酒店的支持和各方面的認可, 我們所做的一切都衹為每一位賓客帶來不一樣的體驗, 看到您的滿意和肯定, 我們真的是非常的感動,我們會繼續努力時刻準備着您隨時回來!
Guest User
Guestroom (Double Bed) (No Window)
Stayed in Sep 2023
Solo travelers
2 review
5.0/5
Outstanding
Posted on Oct 3, 2023
Good tidy clean place, friendly and very helpful staff ❤️. They care about their clients
Response from Property: Thank you for choosing to stay at New Century Manju Hotel and taking your precious time to share your feelings with us. We should do what we can to help you solve the problem. We look forward to your next stay and wish you all the best!
Sup-anan
Guestroom (Double Bed) (No Window)
Stayed in Aug 2023
Other
2 review
4.0/5
Very Good
Posted on Sep 11, 2023
It is near Zhejiang University by walking distance. Reasonable price and nice breakfast.
Response from Property: Dear guest: Thank you for taking time out of your busy schedule to leave your review! Your praise is the living sign of our Kaiyuan Manju Hotel. We will definitely continue to work hard to do better in service! In order to win more praise and attention from you, we sincerely invite you and your friends to visit again. We wish you happiness and success in your family!
IamAbhishek
Leisure Twin Room
Stayed in Jun 2023
Family
3 review
4.7/5
Amazing
Posted on Jul 6, 2023
The hotel is located very near to Zijingang Campus, Zhejiang University, just 5 minutes by walk. There is a food street near to the hotel where the tourists can eat from bakery to full meal. Hotel staff is nice and friendly. Nearest subway (Xialongwei) is also less than 1 km. Definitely worth checking out at an affordable price.
Response from Property: Dear customers, thank you for staying at Manju Hotel and taking the time to tell us about your stay experience. Xiaoman is committed to providing better service for every guest. Thank you again for staying with us. We hope this experience will not affect your trust in us. We look forward to serving you on your next stay.
Priscillar Mapira
Featured Room
Stayed in Aug 2023
Couples
1 review
4.0/5
Very Good
Posted on Sep 13, 2023
Great stay, beautiful room . Lovely front desk stuff. Smooth service
Response from Property: Dear guest, I am really sorry that I did not give you the best accommodation experience. If the air conditioning temperature is too low, you can contact our room staff to timely regulate you. We have contacted the engineering to check and repair your cold water heater and room odor. We also hope that you will give us a chance and choose us again to give you the best stay experience.
Tjwss
Lehuo Family Room
Stayed in Aug 2023
Family
14 review
5.0/5
Outstanding
Posted on Nov 19, 2023
Hotel location strategic, food well done. Near zhejiang univ.
Response from Property: 尊敬的賓客: 您好! 非常感謝您對酒店的支持和各方面的認可, 我們所做的一切都衹為每一位賓客帶來不一樣的體驗, 看到您的滿意和肯定, 我們真的是非常的感動,我們會繼續努力時刻準備着您隨時回來