Radisson Hotel Sega (Xiaoshan Airport)

Radisson Hotel Sega (Xiaoshan Airport) Reviews

Radisson Hotel Sega (Xiaoshan Airport)

No.1 Baoshui Avenue, Xiaoshan District, Hangzhou, Zhejiang, ChinaView Hotel Details
Radisson Hotel Sega (Xiaoshan Airport)
Radisson Hotel Sega (Xiaoshan Airport)Radisson Hotel Sega (Xiaoshan Airport)Radisson Hotel Sega (Xiaoshan Airport)
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Radisson Hotel Sega (Xiaoshan Airport) Guest Reviews

4.7/5
Outstanding
311 review
Verified reviews
Location4.7
Amenities4.7
Service4.6
Cleanliness4.8
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All reviews(311)
Positive reviews(304)
Reviews with photos/video(77)
Offers pick-up/drop-offs(97)
Close to airport(40)
Delicious breakfast(38)
Friendly front desk staff(36)
Quiet & comfortable(27)
Good sound insulation(13)
Perfect for business trips(12)
Well designed(12)
Negative reviews(7)
Anonymous User
Superior Queen Room
Stayed in Nov 2024
Solo travelers
1 review
3.2/5
Posted on Dec 24, 2024
If it’s one of the best hotels in the area, I’m scared for the area itself. First of all, I called the hotel once I’ve landed, asking them to pick me up. The dialog was painful, as hotel stuff speaks little English and this guy put translator into my ear, however since I couldn’t provide them with my phone number or wechat (I was using esim, no number), we couldn’t agree on pick up and it was easier for me to call a local taxi and just get there by myself. The fastest way to get here from an airport is to use a highway, that comes with a tall, that I had to pay. Not sure whether I was scammed, but it happened. So the hotel had nice interior but they allow to smoke inside, so it smells like cigarettes everywhere, including the breakfast area, lobby, your room and the shower of your room too (I asked for non-smoking room). The room itself is clean, but busted, I had a cracked mirror and the furniture overall saw better days. As per breakfast, it’s various indeed, but all the labels come in Chinese and it’s hard to guess what you’re eating + they don’t have neither tea, nor coffee. I asked a lady for coffee at the breakfast and she brought me an instant one from somewhere, which is very nice of her, but not what I wanted. The last part is that I was the only white girl in the hotel that morning and Chinese men were staring and trying to approach me, which was really uncomfortable for me, which I didn’t expect to happen in Raddison, and partly my main choice for this hotel specifically. I would look for another place next time, not worth it.
Response from Property: Dear distinguished guests, first of all, welcome to stay at the Radisson Sega Hotel (Xiaoshan Airport Branch). We are very sorry for your bad experience during your stay in the hotel. Our English conversation and communication at the front desk did cause you inconvenience. We will strengthen the training and management of your feedback. China is a legal country, and Hangzhou is at the forefront. It welcomes all foreign guests and never tries to approach you. It only respects every foreign VIP. Please rest assured.
Guest User
Superior Queen Room
Stayed in Jun 2024
Solo travelers
21 review
5.0/5
Outstanding
Posted on Aug 5, 2024
Excellent hotel. Top quality amenities. Clean, comfortable and spacious rooms. Front desk are very helpful and the breakfast is great!
Response from Property: Dear guests, thank you for staying at the Xiaoshan Sega Hotel. Your satisfaction is the greatest recognition to us. It seems that the hotel facilities and services have satisfied you. Thank you again! Our Free Airport pick-up service (8 minutes to terminal T4 by the Airport Lane and 10 minutes to Terminal T3) was well received by most of the guests, at the same time, the Subway Yongsheng Road Station Shuttle (Line 7 and Line 19) also only 5 minutes away, line 19 Yongsheng Road to the East railway station and the West railway station has been officially run, the train is more convenient for the friends; The hotel's Gym and laundry room also for you to provide free of charge, robot service has been officially launched, can better for you dear people to provide safe and convenient service. The self-service vending machine near the elevator is now“Open”. There are more daily necessities and drinks for you to choose from. When you go out in the hot season, please take precautions against heatstroke. The staff of the Xiaoshan Sega Hotel Wish You and your family good health and good luck! You are welcome to come again.
LAW
Superior Queen Room
Stayed in Feb 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Mar 28, 2024
Very quiet place and far from town. Anyway, is great to stay over during my long transit. Staff are all friendly and helpful.
Response from Property: Dear guests, thank you for staying at Xiaoshan Sega Hotel. We have many special offers for our new hotel! Not only is it cheap, but there is also free airport pick-up and drop-off service (it takes 8 minutes to get to terminal T 4 by Airport Lane and 10 minutes to get to terminal T 3) , it is also a five-minute drive from Yongsheng Road (lines 7 and 19 take about 25 minutes to the Hangzhou East Railway Station) , and the hotel's Gym and laundry are free, there are also hot drinks and ginger tea in our lobby for the recent flu. Breakfast is our specialty, our handsome chef is thinking every day to provide delicious food for every passenger; serve us all is sincere; hygiene is our standard operation. Thank you again for your busy schedule to give us praise, I wish you a smooth work, Happy Life! Welcome again!
Annie_Trieu
Superior Queen Room
Stayed in Feb 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Mar 8, 2024
perfect! everything good: near the airport, have pick up service, clean, staff also nice. I arrived at midnight so need anything to eat, it’s very convenient because right across road have many small restaurant to eat.
Response from Property: Dear guests, thank you for staying at Xiaoshan Sega Hotel. We have many special offers for our new hotel! Not only is it cheap, but there is also free airport pick-up and drop-off service (it takes 8 minutes to get to Terminal T 4 by Airport Lane and 10 minutes to get to Terminal T 3) , at the same time, the subway shuttle service at Yongsheng Road station (lines 7 and 19 are suspended until the end of March) is also only a 5-minute drive away; the hotel's Gym and laundry are also provided for you free of charge, there are also hot drinks and ginger tea in our lobby for the recent flu. Breakfast is our specialty, our handsome chef is thinking every day to provide delicious food for every passenger; serve us all is sincere; hygiene is our standard operation. Thank you again for your busy schedule to give us praise, I wish you a smooth work, Happy Life! Welcome again!
CHHAY ZOU
Superior Queen Room
Stayed in Mar 2024
Solo travelers
31 review
5.0/5
Outstanding
Posted on Apr 22, 2024
very good location, near to airport and good service, people here very nice
Response from Property: Dear guests, thank you for staying at the Xiaoshan Sega Hotel. Your satisfaction is the greatest recognition to us. It seems that the hotel facilities and services have satisfied you. Thank you again! There are many discounts for our new store opening! Not only is it cheap but there is also free shuttle service (it takes 8 minutes to get to terminal T 4 by the Airport Lane and 10 minutes to terminal T 3) , at the same time, the Subway Yongsheng Road station (Line 7 and Line 19) also only takes 5 minutes to drive, and the line 19 Yongsheng Road reaches the East railway station and the West railway station, which has been officially opened, making it more convenient for the train ride partners, we will deliver you to Yongsheng Road for free as usual. The hotel's Gym and laundry will also provide you free of charge. The robot service has been officially launched to provide you with a safe and convenient service. Spring is here, in the spring season, the staff of the Xiaoshan Hotel Wish You Good Health, smooth work and happy life! Welcome again!
Guest User
Business Queen Room
Stayed in Jun 2023
Solo travelers
11 review
5.0/5
Outstanding
Posted on Jul 20, 2023
Excellent - big beautiful room and bathroom, very clean. The staff were so helpful and the offer airport pick up or drop. I would stay here again
Response from Property: Dear guest: Thank you very much for choosing Blossom Tao Hotel to stay in. Thank you for your full-score review. It is Xiaobao’s job to satisfy every guest. Your praise will also become our driving force. We will continue to strive to improve service quality and living environment, and strive to provide guests with the best quality and considerate service. I wish you a happy life and look forward to your next visit.
HALLELUYA EGIDE
Business Queen Room
Stayed in Feb 2023
Business travelers
17 review
5.0/5
Outstanding
Posted on Mar 24, 2023
I like this hotel, it is near the airport about 15min drive. the hotel stuffs are very friendly. i was provided with airport pickup and they do provide hotel dropoff too. the rooms are clean and new. great breakfast too with a lot of varieties. will stay here again when I come to Hangzhou
Response from Property: Dear guest: Hello wow! Thank you for your praise and love for the hotel. I am very happy to allow you to have a wonderful experience here. Every appreciation from you is the motivation for us to do better. I believe that with your support, we will continue to improve. Every moment of contact with you brings you a better experience, and look forward to your stay at Blossom Tao Hotel again!
Guest User
Business Queen Room
Stayed in Jun 2023
Couples
3 review
4.5/5
Great
Posted on Jul 15, 2023
Great hotel with airport drop off service provided. Overall satisfied, will recommend to friends if need to stay near airport.
Response from Property: Dear guest of Daogu, hello! Thank you for choosing to stay at Blossom Tao Hotel (Hangzhou Xiaoshan Airport Branch). I am very glad to see your recognition of the hotel service. The hotel is located on the east side of Xiaoshan Airport, only 2.5 kilometers away from the airport. Daogu looks forward to your next stay!
Guest User
Superior Queen Room
Stayed in Apr 2024
Family
6 review
5.0/5
Outstanding
Posted on May 26, 2024
Great stay
Response from Property: Dear guests, thank you for staying at the Xiaoshan Sega Hotel. Your satisfaction is the greatest recognition to us. It seems that the hotel facilities and services have satisfied you. Thank you again! There are many discounts for our new store opening! Not only is it cheap but there is also free shuttle service (it takes 8 minutes to get to terminal T 4 by the Airport Lane and 10 minutes to terminal T 3) , at the same time, the Subway Yongsheng Road Station Shuttle (Line 7 and Line 19) also only 5 minutes away, line 19 Yongsheng Road to the East railway station and the West railway station has been officially run, the train is more convenient for the friends; The hotel's Gym and laundry room also for you to provide free of charge, robot service has been officially launched, can better for you dear people to provide safe and convenient service. The staff of Xiaoshan Airport Hotel Wish You Good Health, smooth work and Happy Life! Welcome again!
Esam Ahmad
Business Queen Room
Stayed in Mar 2023
Business travelers
17 review
2.0/5
Posted on Apr 10, 2023
The room was very coold and 🥶
Response from Property: 親愛的客人您好:感謝您對酒店的點評又。酒店位置優越,距離地鐵1號線和19號線永盛路地鐵口0.7公里,在這裏我們提供整潔的客房,美味的營養早餐,更有免費的接送機服務,為每一位入住的賓客帶來超常規的温暖、舒適與安全。期待下次與您再會,祝您事事如意!
Anonymous User
Guestroom
Stayed in Dec 2022
Business travelers
25 review
4.5/5
Great
Posted on Jan 14, 2023
Very good hotel
Response from Property: 感謝您為酒店點評,期待下次您的到來。
nikisan
Business Queen Room
Stayed in Feb 2023
Business travelers
31 review
5.0/5
Outstanding
Posted on Mar 16, 2023
great room
Response from Property: 尊敬的賓客,您好,感謝您選擇入住杭州蕭山機場寶盛道谷酒店。以一流的設施服務讓賓客盡享舒適與輕鬆,在旅途中始終保持最佳狀態,是我們一直努力的目標。酒店毗鄰杭州蕭山機場並提供24小時免費接送機,15分鐘即可到達,便於您前往機場轉機。酒店公共區域提供免費無線網絡,是賓客轉機小憩的理想之選。真誠期待您的再次光臨。
Niuhuoguo
Superior Queen Room
Stayed in Jul 2024
Couples
17 review
5.0/5
Outstanding
Posted on Aug 28, 2024
The room is clean and hygienic, with complete facilities. The breakfast is very rich. The surrounding facilities are complete. It is very close to the airport and has free airport shuttle service. There are many free parking spaces inside the hotel. The service attitude of the front desk customer service is also very good. They took the initiative to upgrade the room type for free. The price is also very affordable. Overall, the price-performance ratio is acceptable.
Original TextTranslated by Google
Response from Property: Dear distinguished guests, welcome to stay at Radisson Sega Hotel (Xiaoshan Airport Branch). Thank you for your five-star praise. Your satisfaction is the greatest recognition of our efforts. Our free airport pick-up service (it only takes 8 minutes to get to Terminal T4 and 10 minutes to Terminal T3 via the airport dedicated lane) has been recognized by most relatives. At the same time, it only takes 5 minutes to pick up at Yongsheng Road Station of the subway (Line 7 and Line 19). Line 19 Yongsheng Road has officially started to reach the East Railway Station and the West Railway Station, which is more convenient for friends who take the train; the hotel's gym and laundry room are also free for you. The robot service has been officially launched, which can better provide safe and convenient services for all relatives. The high temperature is not reduced. Please do a good job of sun protection when going out; the summer vacation is coming to an end, let the children concentrate and check the completion of their homework, and greet the arrival of the new semester with confidence. All the staff of Radisson Sega Hotel (Xiaoshan Airport Branch) wish you and your family good health and smooth work! Welcome to visit again.
Anonymous User
Superior Queen Room
Stayed in Jul 2024
Solo travelers
184 review
5.0/5
Outstanding
Posted on Aug 7, 2024
The hotel is in a good location, about a 10-minute drive from the airport. The front desk staff has a very good service attitude. The hotel rooms are in Chinese Zen style, with a large area and you can see the scenery inside the airport.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, thank you for staying at Radisson Sega Hotel (Xiaoshan Airport Branch). Your satisfaction is the greatest recognition of our efforts. It seems that you are very satisfied with the hotel facilities and services. Thank you again! Our free airport pick-up service (it only takes 8 minutes to get to Terminal T4 and 10 minutes to Terminal T3 by the airport dedicated road) has been recognized by most relatives. At the same time, it only takes 5 minutes to pick up at Yongsheng Road Station of the subway (Line 7 and Line 19). Line 19 Yongsheng Road has officially started to reach the East Railway Station and the West Railway Station, which is more convenient for friends who take the train; the hotel's gym and laundry room are also free for you. The robot service has been officially launched, which can better provide safe and convenient services for all relatives. The self-service vending machine next to the elevator is "open for business", and more daily necessities and drinks are available for you to choose. It is the hot season when you go out, please take precautions against heatstroke and cool down. All the staff of Radisson Sega Hotel (Xiaoshan Airport Branch) wish you and your family good health and smooth work! Welcome to visit again.
Meixiaotingluzhi
Superior Queen Room
Stayed in Jun 2024
Business travelers
76 review
4.8/5
Amazing
Posted on Jul 7, 2024
The room is quite big and clean. There are many types of breakfast. The soundproofing is good and you can't hear the sound of airplanes taking off and landing. The lady at the front desk is very enthusiastic and suitable for business travel.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, thank you for staying at Radisson Sega Hotel (Xiaoshan Airport Branch). Your satisfaction is the greatest recognition of our efforts. It seems that you are very satisfied with the hotel facilities and services. Thank you again! Our free airport pick-up service (it only takes 8 minutes to get to Terminal T4 and 10 minutes to Terminal T3 by the airport dedicated road) has been recognized by most relatives. At the same time, it only takes 5 minutes to pick up at Yongsheng Road Station of the subway (Line 7 and Line 19). Line 19 Yongsheng Road has officially started to reach the East Railway Station and the West Railway Station, which is more convenient for friends who take the train; the hotel's gym and laundry room are also free for you. The robot service has been officially launched, which can better provide safe and convenient services for all relatives. The self-service vending machine next to the elevator is "open for business", and more daily necessities and drinks are available for you to choose. The hot summer has arrived. Please take precautions against heatstroke and cool down when you go out in hot weather. All the staff of Radisson Sega Hotel (Xiaoshan Airport Branch) wish you and your family good health and smooth work! Welcome to visit again.