West Lake Park Juzhu B&B (Hangzhou Prince Bay Branch)

West Lake Park Juzhu B&B (Hangzhou Prince Bay Branch) Reviews

West Lake Park Juzhu B&B (Hangzhou Prince Bay Branch)

No.52 Santai Yunshe, Xihu District, Hangzhou, Zhejiang, ChinaView Hotel Details
West Lake Park Juzhu B&B (Hangzhou Prince Bay Branch)
West Lake Park Juzhu B&B (Hangzhou Prince Bay Branch)West Lake Park Juzhu B&B (Hangzhou Prince Bay Branch)West Lake Park Juzhu B&B (Hangzhou Prince Bay Branch)
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West Lake Park Juzhu B&B (Hangzhou Prince Bay Branch) Guest Reviews

4.6/5
Very Good
80 review
Verified reviews
Location4.6
Amenities4.4
Service4.7
Cleanliness4.5
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All reviews(80)
Positive reviews(79)
Reviews with photos/video(23)
Clean and tidy(33)
Great service(26)
Convenient location(26)
Awesome stay(23)
Awesome rooms(21)
Classy environment(19)
Close to scenic area(11)
Negative reviews(1)
Guest User
Family Room
Stayed in Jan 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Feb 2, 2024
The lady boss and the boss are very nice and answer questions enthusiastically. The hotel is right by the West Lake, close to many attractions, with a beautiful environment. There are cats in the hotel
Original TextTranslated by Google
Response from Property: Thank you, thank you very much for choosing to stay at Puju B&B. It is what we should do to serve every guest. Your satisfaction is also the greatest affirmation of our B&B. We will continue to work hard to do better. Thank you again and wish you and your family a happy life!
Guest User
Boutique Standard Room
Stayed in Dec 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 4, 2023
Very very good. When we went there, the auntie was having dinner and immediately took us to check in. The accommodation environment was exactly the same as the picture. The air conditioner also produced hot air. The sanitation was very clean. We stayed in a standard double room with garden view. There was no noise in the middle of the night. It was very good. There were toothbrushes, towels and cups. I just hope that they can buy the disposable ones that can be inserted in slippers, which would be more perfect.
Original TextTranslated by Google
Response from Property: Thank you, thank you very much for choosing to stay at Puju B&B. It is what we should do to serve every guest. Your satisfaction is also the greatest affirmation of our B&B. We will continue to work hard to do better. Thank you again and wish you and your family a happy life!
住客1號
Cozy Family Room
Stayed in Nov 2023
Family
3 review
5.0/5
Outstanding
Posted on Dec 5, 2023
The room was large and the bed was very comfortable. However, it still takes a lot of walking to get to West Lake, which takes about 20 minutes. But it can be treated as a walk after dinner. Since there were no triple rooms, the store replaced it with two double-bed rooms. Very comfortable to stay.
Original TextTranslated by Google
Response from Property: Thank you, thank you very much for choosing to stay at Puju Homestay. As long as you live comfortably and have fun, we will continue to work hard to do better. I wish you a happy life!
Guest User
Boutique Standard Room
Stayed in Feb 2024
Family
24 review
5.0/5
Outstanding
Posted on Feb 23, 2024
I like the decoration style
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Alejandro jose ramos lopez
Boutique Queen Room
Stayed in Mar 2024
Couples
10 review
5.0/5
Outstanding
Posted on Mar 27, 2024
Next to the lake and very close to the cable car and the temples in the area, approximately 45 minutes walk. Hotel staff super friendly!
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Response from Property: Thanks for your positive review. Wish you have a good day
Yan Ming
Courtyard Queen Room
Stayed in Mar 2024
Couples
12 review
4.2/5
Very Good
Posted on Mar 6, 2024
The B&B is located near the West Lake and is easily accessible by taxi. The host couple are very kind and helpful in taking taxis and providing places to visit attractions, etc.!
Original TextTranslated by Google
Response from Property: Thank you, thank you very much for choosing to stay at Pu Ju B&B. It is our duty to provide good service to every guest. Your satisfaction is also the greatest affirmation of our B&B. Thank you again!
28000066
Family-friendly Family Room
Stayed in Jul 2024
Family
17 review
3.7/5
Posted on Jul 5, 2024
The house is damp and the room smells like toilet.
Original TextTranslated by Google
Response from Property: Hello, thank you for choosing to stay at Puju Hostel. The time you came here happens to be during the rainy season in Hangzhou. The entire air humidity is above 90, which makes people feel sticky. Each of our guests will ask the bathroom to be flushed after checking out. What did you ask? We will pay more attention to the smell of the room when checking later. Thanks! wish you a happy life!
Guest User
Family Room
Stayed in Jul 2023
Family
3 review
5.0/5
Outstanding
Posted on Jul 9, 2023
It's clean and hygienic, and the environment is good. The proprietress is particularly nice and will give some constructive suggestions. Since we are traveling independently, she even introduced us to a ride-hailing company when we were going to Wuzhen, which made it much more convenient.
Original TextTranslated by Google
Response from Property: Thank you, thank you very much for choosing to stay at Puju Homestay. It is our duty to provide good service to every guest. Your satisfaction is also the greatest affirmation of our homestay. We will continue to work hard to do better. Thank you again, and I wish you and your family a happy life!
Guest User
Chinese-style Twin Room
Stayed in Jun 2023
Family
2 review
5.0/5
Outstanding
Posted on Jun 22, 2023
This is my first time staying in a B&B. The room is beyond imagination. The standard of a star hotel is nothing more than this. The boss, Sister Sun, was warm and hospitable. Because the two rooms we booked were not in the same building, she patiently and meticulously changed them for us, just so that we could take care of the elderly and children more conveniently. The overall environment is quiet and elegant. There is a seating arbor outside the window, where the family can drink tea and chat. There are cats lying down in the lobby, which makes the atmosphere in the courtyard immediately quiet and relaxing, bringing many relaxing and beautiful memories to this vacation.
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Guest User
Boutique Queen Room
Stayed in Feb 2024
Business travelers
12 review
5.0/5
Outstanding
Posted on Mar 16, 2024
The boss lady is very enthusiastic! Good hygiene and high cost performance
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Guest User
Boutique Queen Room
Stayed in Nov 2023
Family
1 review
5.0/5
Outstanding
Posted on Nov 6, 2023
There is a sense of tranquility and comfort near the West Lake. The proprietress is very enthusiastic and talkative and gives itinerary suggestions. Thank you very much for helping me carry my luggage to the intersection.
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Guest User
Cozy Family Room
Stayed in Jun 2023
Family
3 review
5.0/5
Outstanding
Posted on Sep 19, 2023
The room was clean, comfortable and the service was great
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Zhongrenjiekuerwoshicaomeiweierde🍓
Boutique Queen Room
Stayed in Mar 2023
Family
4 review
5.0/5
Outstanding
Posted on Mar 21, 2023
Strongly Amway B&B The boss is very nice and the B&B is very close to West Lake They are all small independent buildings, very comfortable. The facilities are complete and the hygiene is super good It’s very convenient to get out by bus. You can take the bus to Chishan Port and walk all the way there. The scenery on the road is super nice
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Xixiyuhahadegushi
Family Room
Stayed in Mar 2023
Travel with friends
11 review
5.0/5
Outstanding
Posted on Mar 5, 2023
Actually, I can only give it 3.5 points. But my hotel colleagues understand the importance of review scores, so I still gave it 5 points. Dissatisfactory points: 1. This room shows that four people are staying, and I told the boss that it is for four adults. But the room is only equipped with two bottles of water (and I didn't agree to two more bottles), three pairs of bath towels, slippers, and four pairs of toothbrushes. I don't understand what kind of configuration rule this is. The room fee for four people is charged, but the supplies for four people are not equipped? 2. The toilet paper roll is very small, and there is a little roll of paper left by the previous guest (and there is no folded corner). At 1 o'clock in the evening of that day, the toilet paper was used up. Considering that it was too late, I didn't go downstairs to call for help. After getting up at 10 o'clock the next morning, I went downstairs to ask for paper, and found that there was no one in the lobby. There was no one in the coffee shop next door from breakfast to check-out at around 12 o'clock (there was no one when I checked out). In the end, I took the paper to the toilet after brunch in the coffee shop. So the room price of more than 600 yuan should be paid for 400 yuan. The location around West Lake.
Original TextTranslated by Google
Response from Property: Hello, regarding the water supply in the room, we also said that each room is equipped with 2 bottles of free mineral water. The three bath towels and slippers are family rooms, which are usually occupied by three people. The 4-person mark means that the room is large enough to accommodate four people. So we provided three at the time, but later we neglected to provide them. The slippers were also provided when you asked for them. Because we have three buildings, I also told you that you can call me if you have any questions. Because the business was not good during the epidemic some time ago, I cleaned it myself. Now I haven't found an aunt, so I am busy checking out and cleaning in the morning. To be honest, it's really not easy to do this business. I can only say sorry to you. We will pay attention to what you said later.
Guest User
Boutique Standard Room
Stayed in Aug 2023
Family
1 review
4.2/5
Very Good
Posted on Aug 14, 2023
Everything else is very good. I live on the first floor. Maybe because of the humid weather in the south, the room has a bit of a musty smell. The boss's service is very enthusiastic. If I go again, I will choose this place again and try to stay on the second floor.
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for choosing to stay at Puju Hostel. This summer is particularly hot and humid compared to previous years. Originally, I wouldn’t have this feeling if I came to play in August. Thank you again and look forward to your visit again. I wish you and your family a happy life!