Hangzhou tongshangji · Shangju house Reviews
Hangzhou tongshangji · Shangju house
No.7-9 Zhonghe Middle Road, Hangzhou, ChinaView Hotel Details
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1 night
Hangzhou tongshangji · Shangju house Guest Reviews
4.7/5
Outstanding
290 review
Verified reviewsLocation4.7
Amenities4.6
Service4.8
Cleanliness4.7
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All Reviews(290)
Positive reviews(286)
Reviews with photos/video(123)
Perfect for kids(99)
Large rooms(29)
Many dining options(22)
Great location(18)
Friendly front desk staff(13)
Convenient for shopping(9)
Well designed(7)
Has facilities for children(4)
Negative reviews(4)
ivylim8
Stayed in Mar 2024
Family
18 review
Great
Posted on Apr 5, 2024
Beds are so hard, we can't sleep well.
No laundry service
The room is big and very clean.
Response from Property: Thank you for your review and your recognition of our homestay! It is next to Hefang Street and Southern Song Imperial Street, which is very convenient for traveling, eating, drinking and having fun. Regarding the problem you mentioned, the housekeeper applied for a room change for you, but you refused. We added three extra quilts for you. We are deeply sorry that the solution did not satisfy you. We will continue to improve the quality of service and service, and hope to use our meticulous and thoughtful service to make you and your family have a good memory. We also have other room types to choose from. Looking forward to your next visit~❤
Guest User
Guestroom - Double Occupancy (Double bed)
Stayed in Jun 2022
Business travelers
3 review
Outstanding
Posted on Jun 14, 2022
very nice
Guest User
Guestroom - Double Occupancy (Double bed)
Stayed in Jun 2024
Solo travelers
2 review
Outstanding
Posted on Jun 26, 2024
If you are a light sleeper, you may want to consider it near the elevated line, but otherwise it is great. The room is large and clean. In addition, there is even a tea room and an interactive space for children. It is very suitable for general travel or families. Next time I have the opportunity to come to Hangzhou again, I hope I can stay a few more days.
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Emmamotianlun
Nanshan
Stayed in Jun 2024
Family
2 review
Outstanding
Posted on Jun 13, 2024
Hygiene: Very clean and tidy
Environment: Complete supporting facilities, clean environment
Service: Good service, the front desk lady is very warm and thoughtful, recommends nearby food and attractions
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Guest User
Stayed in May 2024
Family
4 review
Posted on May 3, 2024
Simply put, it's terrible! There is no parking at the door, so you have to park underground and then walk up. You have to pay for parking yourself! We left at 1:00 a.m. and paid 60 yuan to enter the hotel. The whole hotel was full of bugs, and it smelled musty and damp without ventilation. That's not all. When we entered the room and turned on the air conditioner, there was also a musty smell. The floor was mottled and full of cigarette burns and black spots! All the facilities are in disrepair, the sockets are broken, and the children's billiards game machine is also broken! Let's talk about the bathroom. It's dirty and damp, and the thing that adjusts the angle of the shower head in the shower is loose and can't be fixed! The door leaks to the ground outside, and there is water all over the floor and no place to step. The toothbrush is also very bad. The kettle for boiling water is not convenient at all on the first floor. The sofa is also covered with dust. The whole hotel feels like it's all boasting, but it's just a show. The service is also very poor! I took my kids out to play during the holidays. The price of 1,300 yuan is really not as good as Home Inn! The children said that they must give a bad review among the bad reviews.
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Response from Property: Dear guest, thank you for your stay and review. At the same time, we are deeply sorry that your stay at our B&B failed to give you a satisfactory stay experience. Regarding the issues you mentioned, we have the following explanations: 1. Nearby are Hefang Street and Southern Song Dynasty Royal Street. Parking lots are charged for scenic parking lots. 2. The bugs you mentioned do not exist in the hotel. We have checked them before you check in. 3. There is a balcony in the room. There is central air conditioning, and there is also a wall-mounted air conditioner upstairs, which can be ventilated and dehumidified, so there will be no musty smell. The sofa cushions are cleaned and dried regularly. 4. The guest rooms are decorated with solid wood, with normal wood texture, and smoking is prohibited in the B&B. 5. The downstairs is the living room, so the kettle is equipped on the first floor. The socket is not broken. You used too much force and knocked off the socket cover. The children's pool game must be plugged in to play, so it is not broken. 6. The bathroom is separated from wet and dry, and the shower head can be adjusted and is not loose. 7. Some guests will ask us to give extra toothbrushes to take home for use after checking out, which shows that it is not bad. 8. About the service: You arrived at the B&B at 13:30 at night. During this period, you said that you wanted to add a quilt, and that you wanted to bring water, and then you said that you wanted to turn on the control and adjust the TV channel. Our housekeepers met your needs one by one, but you still couldn't make it happen. We are deeply sorry that you are not satisfied. It is our responsibility to provide you with better service and accommodation environment, and we sincerely look forward to your next visit!
Guest User
Guestroom - Double Occupancy (Double bed)
Stayed in Apr 2024
Family
13 review
Outstanding
Posted on May 1, 2024
It is quiet in a busy area, and the kids like it very much. They also gave toys when they left the hotel. It is next to the Drum Tower and Hefang Street, which is very convenient for shopping and eating. The transportation is also very convenient, and it is not far to Songcheng and West Lake.
Original TextTranslated by Google
Response from Property: Thank you for your review and your recognition of our homestay! It is next to Hefang Street and Southern Song Imperial Street, which is very convenient for traveling, eating, drinking and having fun. Fresh fruits and sweet soup are delivered to the guest rooms every day. We will continue to improve the quality of service and service. We also hope to use our meticulous and thoughtful service to make you and your family have a good memory. We also have other room types to choose from. Looking forward to your next visit~❤
Guest User
Guestroom - Double Occupancy (Double bed)
Stayed in Apr 2024
Family
6 review
Outstanding
Posted on Apr 14, 2024
Very friendly to children, there are many toys and books for children to play with, the room is big and you can drink tea🍵
Original TextTranslated by Google
Response from Property: Thank you for your review and your recognition of our homestay! It is next to Hefang Street and Southern Song Imperial Street, which is very convenient for traveling, eating, drinking and having fun. Fresh fruits and sweet soup are delivered to the guest rooms every day. We will continue to improve the quality of service and service. We also hope to use our meticulous and thoughtful service to make you and your family have a good memory. We also have other room types to choose from. Looking forward to your next visit~❤
Anonymous User
Guestroom - Triple Occupancy
Stayed in Apr 2024
Family
3 review
Amazing
Posted on Apr 18, 2024
The housekeeping service is good, the environment is clean and tidy, and the location is good (very close to Hefang Old Street). The only drawback is that you have to climb stairs (1-2 floors). For long-term tourists, it takes a while to carry suitcases up and down the stairs. Sorry for the inconvenience🥲
Original TextTranslated by Google
Response from Property: Thank you for your review and your recognition of our homestay! It is next to Hefang Street and Southern Song Imperial Street, which is very convenient for traveling, eating, drinking and having fun. Fresh fruits and sweet soup are delivered to the guest rooms every day. Regarding the question you mentioned, we answer as follows: The homestay is an old house in the scenic area with only two floors, so there is no elevator installed. The guest's luggage is usually sent upstairs or taken down by the housekeeper. We will continue to improve the quality of service and service, and hope to use our meticulous and thoughtful service to make you and your family have a good memory. We also have other room types to choose from, looking forward to your next visit~❤
Guest User
Guestroom - Double Occupancy (Double bed)
Stayed in Apr 2024
Family
7 review
Outstanding
Posted on Apr 9, 2024
It's really suitable for traveling with children! Because it's off the peak of tourism, the lady at the front desk upgraded our room for free! The hotel is located in Qinghefang Cultural Street. Just a few steps downstairs, there are all kinds of small shops that are dazzling. It's convenient for food, clothing, housing and transportation. The room is very clean, and the children can crawl on the floor. The loft also has a space for children to play. There are cute dolls everywhere in the room. It's really suitable for bringing children!
Original TextTranslated by Google
Response from Property: Thank you for your review and your recognition of our homestay! It is next to Hefang Street and Southern Song Imperial Street, which is very convenient for traveling, eating, drinking and having fun. Fresh fruits and sweet soup are delivered to the guest rooms every day. We will continue to improve the quality of service and service. We also hope to use our meticulous and thoughtful service to make you and your family have a good memory. We also have other room types to choose from. Looking forward to your next visit~❤
Guest User
Rivers
Stayed in Mar 2024
Family
1 review
Outstanding
Posted on Apr 1, 2024
A quiet place in the middle of the bustle. The room is very suitable for parents and children. Children like it very much. It is very close to Hefang Street and it is also very convenient to walk to West Lake. The girl at the front desk is super nice and took the trouble to bring us things and takeaways! Drawing gashapon is a hidden item here, I will come again next time!
Original TextTranslated by Google
Response from Property: Thank you for your review and your recognition of our B&B! Next to it is Hefang Street and Southern Song Dynasty Royal Street. It is very convenient to travel, eat, drink and have fun. Fresh fruits and sweet soup are delivered to the guest rooms every day. We will continue to improve the service quality and service quality, and we hope to use our meticulous and thoughtful service to make people happy. You and your family will have a wonderful memory. We also have other room types to choose from. We look forward to your next visit~❤
Guest User
Nanshan
Stayed in Mar 2024
Family
1 review
Outstanding
Posted on Mar 29, 2024
Environment: Super convenient, 1 minute walk to Southern Song Dynasty Royal Street. The room is spacious and the service is very good 👍Highly recommended
Original TextTranslated by Google
Response from Property: Thank you for your review and your recognition of our homestay! It is next to Hefang Street and Southern Song Imperial Street, which is very convenient for traveling, eating, drinking and having fun. Fresh fruits and sweet soup are delivered to the guest rooms every day. We will continue to improve the quality of service and service. We also hope to use our meticulous and thoughtful service to make you and your family have a good memory. We also have other room types to choose from. Looking forward to your next visit~❤
QQQand666
Nanshan
Stayed in Mar 2024
Family
21 review
Very Good
Posted on Apr 6, 2024
The room is nice, but the cleanliness needs to be improved. There are urine stains on the toilet and the water for shower is very small. However, the service at the front desk is quite good. The surrounding is quite lively.
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Guest User
Nanshan
Stayed in Feb 2024
Family
10 review
Outstanding
Posted on Feb 20, 2024
The room is very comfortable, the service butler is also very professional, I will recommend friends to come here, and the environment is also very elegant
Original TextTranslated by Google
Response from Property: Thank you for your review and your recognition of our homestay! It is next to Hefang Street and Southern Song Imperial Street, which is very convenient for travel, eating, drinking and entertainment. We will continue to improve the quality of our service and hope to use our meticulous and thoughtful service to give you and your family a wonderful memory. We also have other room types to choose from. Looking forward to your next visit~❤
Guest User
Stars
Stayed in Feb 2024
Family
4 review
Outstanding
Posted on Feb 16, 2024
The environment of the B&B is really good, very clean. The children are very happy with the upper and lower floors. The length of the upper and lower beds is 1.5 meters. They are mainly for children to sleep in. It is a bit awkward for adults to sleep in. It is very convenient to travel. The Southern Song Dynasty Imperial Street is right outside the B&B. , we walked a little further and arrived at Hefang Street. It was very, very lively. There were a lot of things to eat, drink and play. The experience was quite good. We drove here and the parking lot needed to be taken down a small road. On holidays, you need to park early. Otherwise, there will be no parking spaces, and the 24-hour parking cap is 60 yuan.
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6/7
Response from Property: Thank you for your review and your recognition of our B&B! Next to it is Hefang Street and Southern Song Dynasty Royal Street. It is very convenient to travel, eat, drink and have fun. We will continue to improve the quality of service and hope to use our meticulous and thoughtful service to give you and your family a wonderful time. Memories, we have other room types to choose from, looking forward to your next visit~❤
Guest User
Guestroom - Triple Occupancy
Stayed in Feb 2024
Family
3 review
Outstanding
Posted on Feb 10, 2024
The location of the hotel is very good. It is a few minutes' walk from Hefang Street and a 20-minute walk from West Lake. The hotel has a good environment, very clean, and the rooms are spacious and tidy. Delicious hot rock sugar white fungus porridge and red bean porridge are also delivered every night. The butler's service is also very good and considerate. The only inconvenience is that parking is expensive, with a cap of 60 yuan a day, but if you go out in the middle, you will be charged 10 yuan an hour again. Suitable for families traveling by high-speed rail to Shanghai or taking a taxi. Overall, the hotel is recommended as a five-star hotel and is suitable for families with children.
Original TextTranslated by Google
Response from Property: Thank you for your review and your recognition of our homestay! It is next to Hefang Street and Southern Song Imperial Street, which is very convenient for travel, eating, drinking and entertainment. We will continue to improve the quality of our service and hope to use our meticulous and thoughtful service to give you and your family a wonderful memory. We also have other room types to choose from. Looking forward to your next visit~❤