Friendship Hotel Hangzhou Reviews

Everything was perfect. Prime location. Nice room with view. Front staff were very welcome. No English but they tried a lot to help via google translate. Breakfast was good(except auntie at noodle corner, a bit rude). Highly recommended.

A very picturesque view out of our room. Hotel staff have been exceptionally attentive. From the second they notice you were heading towards the front entrance, one guy held the door opened while another helped to take our luggages in. The 360 rotating restaurant was definitely the highlight of our stay! The breakfast buffet was interesting and full of options. We loved every part of our stay at the Friendship Hotel Hangzhou. Everything came with a little personal touch. Location is perfect. Highly recommended! Hangzhou was one of the most scenic places we’d visited in China. The West Lake presented a different kind of beautiful at night. You must try the boat ride across the lake! You will not be disappointed!

I book the corner room and the room is fine. The special thing of this hotel is their breakfast at the revolving restaurant. It is unique and we can see the whole westlake from up above. Worth to try!

This hotel is the best value for money. The location is great, just a few minutes walk from the subway line 1 station, the main street with shopping malls and the West lake, and the bus station (one of the bus line there goes directly to Lingyin temple) very convenient for sightseeing. We arrived earlier than the check-in time and wanted to leave our luggage, but they allowed us to check in earlier. They gave welcome fruits and gift, which surprised us that such services are available at a hotel in this price range. The buffet-style breakfast is served in a revolving restaurant on the top floor. There is a lot of Chinese food, some Western and Japanese food are also available. We will definitely stay this hotel again when we come back to Hangzhou.

Hotel is located near mall and many eateries. Nice sunset view of the lake from our room and hotel restaurant on the 20th floor has nice view of westlake. Breakfast was sumptous with lots of choices. However our non smoking room smells of cigarette. Requested for change of room and staff was helpful.

Thanks for the special arrangement. Lovely hotel couple with superb nice vieww restaurant at 20 floor and location near to everywhere. Highly recommended for everyone.

The hotel location is suberb, walking distace to West Lake and shopoing area. Plenty restaurants around that area. We only spent one night there.

The stuffs are extremely helpful and friendly.

Got a high floor overlooking west lake so that’s great. Staff can come across as being hostile due to language barrier but when approached for advice on getting to places, they’re friendly and helpful about it. Overall stay is pleasant. Daily breakfast at revolving restaurant overlooking west lake. Great to top up for breakfast for the experience.

Very good view of the lake from the room and revolving restaurant. Room was clean and spacious. Breakfast buffet included had good spread. Very good location near the malls, shops and west lake.

The hotel staff was great in their service. They were slightly late in processing our check in but did a great job in service recovery, looking out for us throughoit our 2 day stay. The view from our room was extraordinary! We booked the full view executive suite. Excellent job by the hotel and we will stay here again if we were to visit West lake again.

Super good service with welcome fruits, highly recommend this hotel. Hotel also provided us free breakfast for my kid and the breakfast is awesome, a lot of choice, fresh juice and food is delicious. The room is clean with full of tv programs. We are enjoying our stay in this hotel. Location is very near to xiwu, short walking distance. Other than this, hotel also give us free gift when we checkout. I will definitely stay this hotel again when i come back to hangzhou.

Great and strategic location, nearby Westlake and musical fountain show. Hotel staff are friendly, especially the receptionist, Wen Wen, who provide professional and friendly service. Clean and well maintained hotel. The deluxe room come with 2 double bed is great and well fit for families. Everything about the hotel was exceptional. The buffet breakfast was great with a lot of variety food and taste good. Service was attentive and efficient. We were very pleased with our stay. And for sure will stay again in future.

The hotel location is very convenient to metro, West Lake and shopping malls. As we approach the hotel, their doorman helped us with our luggages and led us to the way to reception counter. The hall was filled with a nice scent of floral, and the room was spacious and clean. Love the day bed by the window. They have a revolving restaurant at Level 20 that oversee the West Lake and neighbourhood. Another restaurant at Level 1 served delicious food too. Overall the hotel staff were friendly and the security measures they have put in made me feel safe staying in. Highly recommended.