Shangri-La Hangzhou
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Hangzhou
Shangri-La Hangzhou
No.17 of Scenic Hotels in West Lake
No. 78 Beishan Road, Xihu District, Hangzhou, Zhejiang 310007, China
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Shangri-la, Hangzhou is located along the north shore of West Lake on Beishan Road, and it is located in the UNESCO World Heritage Site. The hotel occupies 40 acres of rolling hills and lush greenery. There are many famous West Lake scenic attractions that are within a short walk. The hotel is a 5 minutes drive from downtown, a I5 minutes drive to the railway station and 45 minutes to Hangzhou Xiaoshan International Airport. The ideal location makes it the finest place for business and leisure travelers.Show More
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Last booked 2 hrs ago
4.5/5Good·Excellent Location
Between Su Ti and Bai Ti, it is very convenient to get in and out.
Anonymous UserAll 3,656 Reviews
Amenities
HikingExecutive loungeGymPrivate ParkingFreePriority airport pick-upCar rentalsTea room2 RestaurantsCafeTaxi booking service
All Amenities
Surroundings
Metro: Huanglong Sports Center
(2.9 km)
Metro: Gudang
(3.6 km)
Airport: Hangzhou Xiaoshan International Airport
(32.4 km)
Map
Rooms
Guest Reviews
Services & Amenities
Policies
6
Family-friendly Suite
Bedroom 1:1 King bed ● Living Room:1 Bunk bed
72m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
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4
Garden-view Room-King Bed
1 King bed
35m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Deluxe Room - Mountain-View (Double Bed)
1 King bed
36m² | Floor: 4-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Suite - With View
1 King bed or 2 Double bed
42m² | Floor: 5-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
7
2-bed Room With Mountain View
2 Single bed
35m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Garden-view Room-Two Beds
2 Single bed
35m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
Deluxe Lodge Enjoyment
1 King bed or 2 Single bed
35m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
9
Cute Family Room
1 King bed or 2 Single bed
37m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
Queen Room With Mountain View
1 King bed
35m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
3
Garden Deluxe Room - Near Lake
1 King bed
35m² | Floor: 4
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Deluxe Room - Mountain-View
1 King bed or 2 Single bed
36m² | Floor: 4-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Garden Family Connecting Room - Near Lake
Bedroom 1:1 King bed ● Bedroom 2:2 Single bed
72m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
Pleasant Goat And Big Big Wolf Family Room
1 King bed
36m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
2
Deluxe Room (2 Beds)
2 Single bed
35m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
Octonauts Family Room
1 King bed
36m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
9
Executive Suite
1 King bed
72m² | Floor: 3-4
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
2
Garden Deluxe Room - Near Lake, Garden-View (2 Beds)
2 Single bed
35m² | Floor: 4
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
5
Deluxe Room - Mountain-View (2 Beds)
2 Single bed
36m² | Floor: 4-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
Hide Room Types
Guest Reviews
4.5/5
Good
3656 reviews
Verified Reviews- Cleanliness4.5
- Amenities4.2
- Location4.6
- Service4.6
Average for similar properties in Hangzhou
M250345****
December 3, 2024
酒店乾淨整潔，工作人員都很客氣，我們去的時候一樓大廳有一些小朋友的小活動，很不錯的體驗。而且酒店地理位置優越，就挨着西湖。
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_M1391829****
December 3, 2024
非常開心的一次旅行，杭州西湖景色很美，入住的香格里拉飯店也很舒服，感謝張燕經理和前台服務人員非常熱情的接待，下午到的酒店，和母親大人先在酒店來個下午茶，再坐個遊船，酒店過條馬路就是碼頭，太方便了。第二天早餐也非常棒，以後來杭州的首選👍👍👍
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_WeChat225881****
December 3, 2024
服務周到 張燕經理待客熱情 非常感謝杭州之旅再見
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M417880****
December 3, 2024
房間挺大的，乾淨整齊。雖然年代有點久，但性價比很高。酒店位置出行很方便，西湖邊散步很舒服，住了二樓有陽台的房間，陽台坐坐也很愜意。
酒店整體服務很滿意，工作人員都很熱情，滿分💯
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lynn-ye
December 2, 2024
服務態度挺好
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M47747****
December 2, 2024
酒店雖然很老，設施落後，但衞生做的很到位！十分感謝張燕小姐姐的貼心服務，人還沒入住，已經給升級房間了，感動！
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M443480****
December 2, 2024
西湖邊的有歷史的酒店。感受跟一般酒店非常不同，有種老貴族的優雅氣質，跟西湖絕配
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M4044****
December 1, 2024
很不錯！！
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Edongxiaoyan
December 1, 2024
酒店是個老牌酒店，很有歷史，房間自然比較老款紮實。看圖片介紹時，酒店自己的花園是很美的，可惜，去的時候大面積的裝修。
每天的房間打掃很不錯，配的茶包很好喝。
地理位置很棒，就在西湖蘇堤邊上，一早可以逛西湖，晚上再去溜達一圈。
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Services & Amenities
Most Popular Amenities
Hiking
Executive lounge
Gym
Private Parking
Free
Priority airport pick-up
Car rentals
Tea room
2 Restaurants
Cafe
Taxi booking service
Priority airport drop-off
Additional charge
Station pick-up service
Conference room
Multi-function room
Secretarial services
Playground
Childcare service
Tour and ticket booking service
Currency exchange
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Bicycle rental
Executive lounge
Gym
2 Restaurants
Conference room
Multi-function room
Playground
2 Restaurants
咖啡苑
Style: A la carte, Buffet
Cuisine: Asian, Local
Open for: Breakfast, Lunch, Afternoon tea, Dinner
Ambience: Family-friendly, Romantic
Dining options: Reservations available, Outdoor tables
香宫
Style: A la carte
Cuisine: Chinese
Open for: Lunch, Dinner
Ambience: Family-friendly
Dining options: Reservations available, Outdoor tables
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private Parking
Free
Transportation
Taxi booking service
Priority airport pick-up
Car rentals
Bicycle rental
Station pick-up service
Priority airport drop-off
Additional charge
Station drop-off service
Additional charge
Business Services
Conference room
Postal service
Fax/copying service
Wedding service
Multi-function room
Secretarial services
Multimedia display system
Front Desk Services
Currency exchange
Tour and ticket booking service
Safe at front desk
Bellhop
Luggage storage
Wake-up call
Concierge service
VIP check-in service
24-hour front desk
Express check-in and check-out
Languages Spoken
English
Chinese
Food & Drink
Cafe
Room service
Public Areas
ATM
Elevator
No smoking in public areas
Smoking area
Gift shop
PA and sound system
Non-smoking floor
Executive floor
Executive lounge
Ventilation system
Garden
All rooms non-smoking
Health & Wellness
Gym
Hiking
Activities
Tea room
Close to Animals
Cleaning Services
Laundry service (on-site)
Dry cleaning
Ironing service
Facilities for Children
Playground
Childcare service
Children's meals available
Children's slippers
Children's bathrobes
Children's toothbrushes
Children's toys
Kids' board games/puzzles
Books and videos for kids
Accessibility
Accessible rooms available
Handrails on stairs
Safety & Security
CCTV in public areas
First aid kit
Fire alarm
Keycard entry system
Fire extinguisher
Smoke detector
Intruder alarm
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Guests Accepted
Guests from all countries/regions are welcome at this property
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeWestern, Chinese
StyleBuffet
Opening hours [Mon - Fri] 06:00-10:00 Open
[Sat - Sun] 06:00-10:30 Open
| Age | Fee |
|---|---|
Children 5 years old and under | Free |
Children 6–11 years old | CNY 92.00 (approx. ₹ 1,069.34) per person |
Children 12–17 years old | CNY 184.00 (approx. ₹ 2,138.67) per person |
Adult | Buffet:CNY 184.00 (approx. ₹ 2,138.67) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
Property Description
- Opened: 1984
- Renovated: 2009
- Number of Rooms: 198
Shangri-la, Hangzhou is located along the north shore of West Lake on Beishan Road, and it is located in the UNESCO World Heritage Site. The hotel occupies 40 acres of rolling hills and lush greenery. There are many famous West Lake scenic attractions that are within a short walk. The hotel is a 5 minutes drive from downtown, a I5 minutes drive to the railway station and 45 minutes to Hangzhou Xiaoshan International Airport. The ideal location makes it the finest place for business and leisure travelers.
The hotel has 198 beautifully appointed guestrooms and suites located in the West Wing. Horizon Club rooms are tastefully designed to complement the beautiful natural setting, and it dedicates to provide to all business and leisure guests with a comfortable enjoyment.
From an intimate conversation to a large banquet, the restaurants at Shangri-La, Hangzhou present an array of dining options ideal for any occasion. Sample the dynamic international buffet at Coffee Garden, authentic Hangzhou cuisine complemented with a Cantonese selection at Shang Palace.
Shangri-La, Hangzhou offers a wide range of facilities for conferences and social functions. 8 meeting and function rooms can cater for anything from intimate banquets to international gala events.
The hotel offers a superbly equipped Fitness Centre, steam bath. Outdoor tennis courts are also available.
The hotel has 198 beautifully appointed guestrooms and suites located in the West Wing. Horizon Club rooms are tastefully designed to complement the beautiful natural setting, and it dedicates to provide to all business and leisure guests with a comfortable enjoyment.
From an intimate conversation to a large banquet, the restaurants at Shangri-La, Hangzhou present an array of dining options ideal for any occasion. Sample the dynamic international buffet at Coffee Garden, authentic Hangzhou cuisine complemented with a Cantonese selection at Shang Palace.
Shangri-La, Hangzhou offers a wide range of facilities for conferences and social functions. 8 meeting and function rooms can cater for anything from intimate banquets to international gala events.
The hotel offers a superbly equipped Fitness Centre, steam bath. Outdoor tennis courts are also available.