PLAZA INTERNATIONAL HOTEL.ZHEJIANG

PLAZA INTERNATIONAL HOTEL.ZHEJIANG Reviews

PLAZA INTERNATIONAL HOTEL.ZHEJIANG

No.221 Tiyuchang Road, Gongshu District, Hangzhou, Zhejiang, 310003, ChinaView Hotel Details
PLAZA INTERNATIONAL HOTEL.ZHEJIANG
PLAZA INTERNATIONAL HOTEL.ZHEJIANGPLAZA INTERNATIONAL HOTEL.ZHEJIANGPLAZA INTERNATIONAL HOTEL.ZHEJIANG
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PLAZA INTERNATIONAL HOTEL.ZHEJIANG Guest Reviews

4.5/5
Good
1517 review
Verified reviews
Location4.5
Amenities4.3
Service4.6
Cleanliness4.6
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All reviews(1517)
Positive reviews(1424)
Reviews with photos/video(220)
Delicious breakfast(143)
Easy to get around(129)
Friendly front desk staff(119)
Average sound insulation(43)
Close to metro(25)
Tasty restaurant(10)
Luxurious(9)
Delicious buffet(9)
Negative reviews(90)
Jiung
Delxue Business Twin Room
Stayed in Aug 2024
Solo travelers
9 review
4.0/5
Very Good
Posted on Aug 10, 2024
I enjoyed my one night stay at this hotel in Hangzhou, China overall. It has quite a good accessibility to public transports, such as line 1 which connects other parts of the city and West Lake, one of the main attractions in Hangzhou and a high convenience in shopping with numerous convenience stores and restaurants nearby. The amenities were satisfying but I wish they could take more care of some small parts like cigarette smell in the room and hallway for instance.
Response from Property: Dear guest, hello! We apologize again for not being able to satisfy you. We will work hard to improve and thank you for your valuable feedback. The hotel has always been committed to providing satisfactory service to guests and looks forward to your visit again!
Guest User
Delxue Business Twin Room
Stayed in Aug 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Aug 8, 2024
Very nice place...
Response from Property: Dear guests: Hello! Thank you for staying in Zhejiang International Radisson Plaza Hotel. It is our greatest honor to provide you with high quality service. Looking forward to your visit again!
David
Deluxe Business Queen Room
Stayed in Oct 2023
Travel with friends
8 review
4.5/5
Great
Posted on Oct 30, 2023
Great Hotel.. at the right location
Response from Property: Dear guest, hello! Thank you for choosing Zhejiang International Landison Plaza Hotel! Located in Wulin Square, the commercial center of Hangzhou, with convenient commercial facilities and transportation, the hotel is your warm home away from home in Hangzhou! Come home often! Wish: Good health! Looking forward to your visit again!
Clive Tet Fong
Deluxe Executive Room
Stayed in Jun 2022
Couples
6 review
4.0/5
Very Good
Posted on Jun 27, 2022
Towels though clean has terrible smell of cigarette smoke
Response from Property: Dear guests: Hello! Thank you for your trust and choice in Zhejiang International! From the moment you step into the hotel, you become our family. We hope to use our thoughtfulness to take care of you like a family member. The hotel is your warm home away from home in Hangzhou! Come home often and check it out! Wish you: be well! Looking forward to your visit again!
Anonymous User
Deluxe Business Queen Room
Stayed in Nov 2024
Solo travelers
8 review
4.2/5
Very Good
Posted on Nov 6, 2024
The room the front desk gave me on the first night was very bad (not this order, but the night before). It was moldy, there was no ceiling light, and the bedside lamp fell off. The service of the male front desk with glasses was not very good either. He was very aggressive and had nothing to say when I asked him. The next day, I placed another order separately. Another front desk accepted the complaint and gave me another room type which was OK. The service of other hotel staff was OK. The cleaning lady was very enthusiastic and came to deliver things if there were any needs, especially Sister Fu. The breakfast was not very good. We had to share tables. There was some water leakage in the window during the typhoon, but I did not complain. The hair dryer in the hotel should be replaced, and it is not worth the money to buy a new one. This Panasonic one has almost no wind, and it seems that it is easy to replace it with a new one.
Original TextTranslated by Google
Response from Property: Dear guest, hello, Thank you for staying at Zhejiang International Radisson Plaza Hotel! We apologize again for the bad experience you have. We attach great importance to the feedback from guests. In the future, we will strengthen employee service training and improve service quality, all for the purpose of doing better! Your opinions are our precious wealth! We hope you can give us another chance, and we will make up for the shortcomings this time with better services. We hope you will continue to pay attention to and support us. Thank you again for your comments, and sincerely look forward to your visit again to experience our improvement! I wish you all the best! All the best!
Guest User
Deluxe Business Queen Room
Stayed in Oct 2024
Business travelers
14 review
4.0/5
Very Good
Posted on Nov 1, 2024
Although the toilet in the room is smart, it can't flush automatically. The sound insulation is really average. The room and the view are still good. The breakfast is okay, not so amazing, anyway it's okay
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Guest User
Diplomats Single Room
Stayed in Oct 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Oct 9, 2024
The hotel is in a good location, in the city center, with convenient transportation. The front desk attendant Tang Tang was very welcoming when I checked in. The room was upgraded, the breakfast was good, and the room was clean. I would choose this place again if I had the chance.
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Guest User
Deluxe Business Queen Room
Stayed in Sep 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 29, 2024
The hotel has a great location. The National Day atmosphere is very good. The decoration is very beautiful. The service attitude of Xiaotang at the front desk is very good and very enthusiastic. The room was upgraded. The room was clean and hygienic. The slippers were very comfortable. The housekeeper also sent snacks. The security guard at the door was very enthusiastic and humorous. I will stay here next time.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your trust and choice of Zhejiang International! From the moment you step into the hotel, you are our family. We hope to take care of you like a family with our caring. The hotel is your warm home away from home in Hangzhou! Come home often! Wish you well! Looking forward to your visit again!
Guest User
Delxue Business Twin Room
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Sep 28, 2024
The hotel swipes the card to take the elevator to the room, which is very safe. The overall hygiene of the hotel is very good, clean and tidy. Our family of three checked in. We met the room manager Bao in the elevator. He took the initiative to bring us children's slippers and a lunch box. Thank you very much
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your trust and choice in Zhejiang International! From the moment you step into the hotel, you become our family. We hope to use our thoughtfulness to take care of you like a family member. The hotel is your warm home away from home in Hangzhou! Come home often and check it out! Wish you: be well! Looking forward to your visit again!
Anonymous User
Delxue Business Twin Room
Stayed in Sep 2024
Other
153 review
4.8/5
Amazing
Posted on Sep 26, 2024
A very cost-effective hotel, and afternoon tea is provided. The old five-star rooms are a bit small, the decoration is also relatively old, and the rooms near the elevated are still a bit noisy. The breakfast is rich and delicious, I will patronize it next time
Original TextTranslated by Google
Response from Property: The hotel's reply: Hello, dear guests! Thank you for choosing Zhejiang International Landison Plaza Hotel! The hotel is located in Wulin Square, the commercial center of Hangzhou, with extremely convenient surrounding commercial facilities and transportation. Although after many years of operation, the hotel's hardware facilities have indeed lived up to their former glory, I believe that our original intention of providing you with excellent services has never changed. The hotel has rooms with various orientations. If you are sensitive to noise, please inform the front desk when you check in next time, and we will do our best to provide you with a satisfactory travel service.
Guest User
Deluxe Business Queen Room
Stayed in Sep 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Oct 17, 2024
The hotel is quite old overall, and the lobby is very grand. You can see that it was quite glorious in the past! The transportation is very convenient, and the subway is very close! There are only 2 employees at the front desk. Xiaohong checked in very quickly, and it was done in 1 minute. It is really efficient!
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing Zhejiang International Radisson Plaza Hotel. The hotel has always been committed to providing guests with satisfactory services. We are very grateful for your recognition and look forward to your visit again!
Guest User
Delxue Business Twin Room
Stayed in Sep 2024
Family
7 review
5.0/5
Outstanding
Posted on Sep 23, 2024
The trip to Hangzhou was very satisfying! ! We encountered a particularly beautiful sunset! ! The hotel was also very comfortable. Xiaohong at the front desk recommended tour routes and restaurants suitable for children! It was very beautiful! The children were very happy! !
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your trust and choice of Zhejiang International! From the moment you step into the hotel, you are our family. We hope to take care of you like a family with our caring. The hotel is your warm home away from home in Hangzhou! Come home often! Wish you well! Looking forward to your visit again!
Guest User
Deluxe Business Queen Room
Stayed in Sep 2024
Family
2 review
5.0/5
Outstanding
Posted on Sep 19, 2024
I brought my family to Hangzhou for the Mid-Autumn Festival and chose this hotel. The room was very clean and the decoration looked very comfortable! There was a bathtub and the room service was very kind. The front desk lady Xiaohong was very gentle and responsive. The hotel is also very close to the shopping mall. There is a Guoda City Plaza nearby, which the children especially like. After visiting the West Lake in the evening, moon cakes were given to the room! Very pleasantly surprised!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your trust and choice in Zhejiang International! From the moment you step into the hotel, you become our family. We hope to use our thoughtfulness to take care of you like a family member. The hotel is your warm home away from home in Hangzhou! Come home often and check it out! Wish you: be well! Looking forward to your visit again!
Guest User
Deluxe Business Queen Room
Stayed in Sep 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Sep 19, 2024
It was my first time to spend the Mid-Autumn Festival in Hangzhou. The weather was very good after the typhoon. I went to the West Lake for a walk. Hangzhou is really beautiful! The hotel is in the city center, and the transportation is also very convenient. The hotel service is very good, especially the front desk lady Xiaohong. The children who recommended the hairpin flower especially like it! ! Very satisfied! !
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing Zhejiang International Radisson Plaza Hotel. The hotel has always been committed to providing guests with satisfactory services. We are very grateful for your recognition and look forward to your visit again!
Guest User
Delxue Business Twin Room
Stayed in Sep 2024
Family
4 review
5.0/5
Outstanding
Posted on Sep 18, 2024
I brought my family to Hangzhou for the Mid-Autumn Festival and chose this hotel. The room was very clean and the decoration looked very comfortable! Each room has a bathtub. Xiao Zhao at the front desk was great and responsive. We visited the West Lake and watched the moon in the evening. In short, it was a very comfortable trip. I hope I can stay here again next time if I have the chance!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your trust and choice of Zhejiang International! From the moment you step into the hotel, you are our family. We hope to take care of you like a family with our caring. The hotel is your warm home away from home in Hangzhou! Come home often! Wish you well! Looking forward to your visit again!