Hangzhou Tower Hotel Reviews

The hotel is very good for the location. The help desk not quick. If you are looking to stay in the middle of city, this is good

We always enjoy our stay when we come here! The check in was easy and the front desk spoke English and were very friendly. The bed is super comfy and I love the tub! There seems to be a lot of restaurants nearby (along the river) but were closed due to CNY. We look forward to coming back and exploring more. Kerry Center was an easy 40 min walk or so

The location of Hangzhou Building is great. It is in Wulin Square, which is convenient for travel and everything. The most important thing is shopping. The room is large, the breakfast is good, and the price-performance ratio is high. The pumpkin porridge I had for breakfast on the first day was good, but I didn't see it for the next three days. I hope it will always be there. The wonton stew is delicious. Fruits are delivered every day, which is really considerate. Check-out can be delayed to 1:50, which is super good.

The room was very good and comfortable. The quality of breakfast improved a lot after it was moved to the sixth floor. The wontons were delicious. I hope they can keep this quality! The fruit area can be improved. The oranges in the breakfast fruit area on the third morning of my stay were moldy, which was not a good look. The restaurant staff had a good attitude. The room service center was indifferent on the first day of my stay, probably because they were tired from the night shift. The overall experience was good. I hope the quality will continue to be maintained and the service will be further improved!

I stayed at Hangzhou Building nearby on a business trip. The room was very comfortable and quiet. The overall cost-effectiveness of the room was very high. After breakfast, I went to the front desk to issue invoices, including three rooms for my colleagues. ! ! A male service staff at the front desk, probably because of a breakup or some other reason, was not clear. Regarding my need to issue an invoice, it seemed that I should know the process of your hotel's invoice very clearly, and he only told me to scan the code! ! ! I scanned the QR code, stood for at least 2 minutes, and asked him, and he processed my invoice, saying what to write in the information details, price or room? ~ I don’t remember the details, and I can’t understand what he was talking about at all! ! ! He was black-faced throughout the whole process, looking down at the computer, didn’t look up and look at me, and didn’t understand his expression. Is this service? ! ! I asked, is it okay? He didn’t speak, I said your service is really mechanical, and he said "Yes, I am very mechanical"! ! ! ! I don’t know how I offended this service staff. If you are in a bad mood, you can not come to work, take a rest and adjust! ! ! ! During the process, a female service staff stood next to him and could be said to have witnessed the whole process. After I expressed my dissatisfaction, she opened her eyes wide and said nothing. She looked at me and her colleague without any apology. The two of them were like robots without souls! ! I was shocked! . .Standard language . "Hello, ma'am, are you checking out? If you want to issue an invoice, you can just scan the code. Fill in the information and I will send it to your email directly on the computer. Can you write 3 rooms and the specific price in the order details? It has been sent. Please take a look. Do you have any other needs?" . ! ! Is this difficult?

The two-meter double bed room is very clean and spacious. It is cheaper and much better than the nearby hotel I stayed in the previous two days. I highly recommend the food on the sixth floor. The food is super delicious. I will choose here again next time.

I haven't been to Hangzhou Tower for more than a year. I checked carefully before booking and found that there were no ladies' rooms. I booked a deluxe king-size bed room this time. After checking in, I found some problems: 1. The Simmons mattress was too soft, probably because it had been used for too long; 2. The shower head in the shower room was broken. Didn't you notice it before? 3. I always thought that the breakfast in Hangzhou Tower was very good, but this time I felt it was too ordinary, not as rich as the one on the 27th floor.

Facilities: The facilities are very good. The hotel is not new, but the facilities are well guaranteed. Hygiene: The hygiene is good and I am quite satisfied. Environment: The environment is very good and it is very convenient in the city. Service: The service attitude is very good and very thoughtful.

I booked this hotel because it is right next to my company. The room has been upgraded, the front desk service is also good, and I was informed of the renovation noise. The only inconvenience is that the washing and defecation are completely transparent, which will be embarrassing if you travel with friends. The water in the washbasin is always smelly. Because my room faces the cleaning lady's operation room, the aunties talk loudly during the operation, so you need to speak softly!

Not bad, caught up with the exterior wall decoration, fortunately, it did not affect the quality of the stay. The hotel is above the shopping mall, and there is a restaurant on the top floor. The food is very good. I went there three times. The shopping mall is not cheap, but whether to spend or not does not affect the quality of the hotel. There is also a subway underground, which is very convenient.

Facilities: Good Hygiene: Clean Environment: OK Service: Enthusiastic Overall very satisfied A pleasant stay Breakfast is OK Shopping is downstairs, which is very convenient Parking is also convenient The location is perfect, very good

Unexpectedly good, convenient location, you can eat and shop downstairs, very comfortable in summer, the room is decorated very delicately and elegantly, the toilet is super big, I will come again next time!

Free upgrade to a deluxe king-size room, with great sunlight and a large bathroom, professional and responsive service, and rich breakfast with both Chinese and Western flavors. The decoration is a bit old, there is no parking lot in Building A where the hotel is located, but you can park in the underground parking lot of the surrounding buildings. It is recommended to consult the hotel before traveling.

📍Looking for a hidden treasure house🏠 🌟The outside is under renovation and the location is a little hard to find, but when I found it, it was all worth it! 🌿The overall environment is really good, the scenery is pleasant, and there is a bustling shopping mall downstairs, with shopping and food all available! 💫Although there are some minor flaws, it does not affect my love for it at all. I strongly recommend it to everyone!