CityNote Hotel (Hangzhou Xihu Lakeside Yintai Branch)

CityNote Hotel (Hangzhou Xihu Lakeside Yintai Branch) Reviews

CityNote Hotel (Hangzhou Xihu Lakeside Yintai Branch)

No.221 Jiefang Road, Shangcheng District, Hangzhou, Zhejiang, 310007, ChinaView Hotel Details
CityNote Hotel (Hangzhou Xihu Lakeside Yintai Branch)
CityNote Hotel (Hangzhou Xihu Lakeside Yintai Branch)CityNote Hotel (Hangzhou Xihu Lakeside Yintai Branch)CityNote Hotel (Hangzhou Xihu Lakeside Yintai Branch)
Check available rooms for your travel dates
We Price Match
1 night

CityNote Hotel (Hangzhou Xihu Lakeside Yintai Branch) Guest Reviews

4.7/5
Outstanding
3434 review
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.8
Filter by:
Sort by:
All reviews(3434)
Positive reviews(3358)
Reviews with photos/video(637)
Delicious breakfast(360)
Easy to get around(210)
Friendly front desk staff(168)
Near shopping area(144)
Convenient for shopping(118)
Parking difficult(50)
Awesome gym(18)
Negative reviews(76)
Guest User
Cozy Queen Room
Stayed in Mar 2024
Business travelers
6 review
4.7/5
Amazing
Posted on Mar 29, 2024
Excellent location, walking distance to West Lake and plenty of food joints around. Breakfast spread is good, only comment is the hotel was renovating the main entrance hence got to use side door to go to 12th floor to check in.
Guest User
Cozy Queen Room
Stayed in Mar 2024
Couples
4 review
4.5/5
Great
Posted on Mar 31, 2024
Comfortable bed, tasty breakfast, rooms poorly isolated though
Anonymous User
Cozy Queen Room
Stayed in Mar 2024
Couples
1 review
5.0/5
Outstanding
Posted on Mar 31, 2024
Modern hotel, good breakfast and clean rooms
Guest User
Cozy Queen Room
Stayed in Sep 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Sep 12, 2024
Very very good
Guest User
Cozy Queen Room
Stayed in Feb 2024
Other
4 review
5.0/5
Outstanding
Posted on Feb 16, 2024
设施:hdhsh hhhhe and bbbd
Guest User
Cozy Queen Room
Stayed in Apr 2024
Couples
3 review
2.5/5
Posted on Apr 18, 2024
Room has bad smell
Response from Property: Dear guests: Hello! We are very sorry for bringing you a bad check-in experience. We will definitely pay close attention to training to ensure that the environment where every guest lives is clean. The hotel attaches great importance to it and will rectify and improve this issue in the future. We are deeply sorry for causing you such a bad stay experience. Our hotel is located in the center of Hangzhou's Hubin business district, only a 5-minute walk to the West Lake and the Longxiang Bridge subway station. It is about 20 minutes from Hangzhou Railway Station. The hotel is about 25 kilometers from Hangzhou Xiaoshan Airport. It is about a 5-minute walk from the Ding'an Road subway entrance. It is surrounded by business, leisure and entertainment venues such as Intime in77, West Lake, Jiebai, Kerry Center, etc. The hotel is strategically located and has convenient transportation. We are honored to provide you with the highest quality service. The hotel's current breakfast start and end time is 7:00-12:00. All hotel staff wish you smooth work and happy life, and sincerely look forward to your visit again.
Guest User
LOHAS Twin Room
Stayed in Sep 2023
Travel with friends
2 review
5.0/5
Outstanding
Posted on Sep 3, 2023
Good Sevice, nice attitude. thank you all
Qiangqiang
Guestroom - Double Occupancy (King bed)
Stayed in Jan 2023
Business travelers
5 review
5.0/5
Outstanding
Posted on Mar 19, 2023
bsnsnndndmdm很好
Anonymous User
Hino Queen Room
Stayed in Mar 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 19, 2023
good job
Ziguitanyatanniya
LOHAS Twin Room
Stayed in Sep 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Sep 12, 2024
Night snack for two: I missed it every day Happy hour cocktail (one cup in the room every night): I caught the cocktail🍸 Environment: very quiet Sanitation: very clean Service: very thoughtful Breakfast is also very good, very close to the subway, very convenient transportation. There are large shopping malls not far away.
Original TextTranslated by Google
Response from Property: Dear guest, I am so touched to see your thoughtful comments. I also feel your enthusiasm and kindness. We are satisfied with your satisfaction. I see that your words are full of praise for me. I am doing what other hotels cannot do. Every guest is our only one. It is my greatest wish to provide you and your family with a perfect accommodation experience with considerate service. I am waiting for your experience again.
Guest User
Cozy Queen Room
Stayed in Aug 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Sep 1, 2024
Very satisfied, the room was very comfortable and clean. Cocktails were given 🍸, and late night snacks were also provided, which was the first time I encountered it! Breakfast was also good.
Original TextTranslated by Google
Response from Property: Xiaoxi thanks you very much for your meticulous review. Xiaoxi will work harder next. I hope to show everyone the best and best, so that every family member can have a beautiful picture in their memory and feel at home. The sense of comfort, although the gathering is short-lived, the friendship will last forever. I look forward to one day in the near future, we will get together at the Sino Hotel and continue to chat and talk about home life. When will we meet next time?
Guest User
Cozy Queen Room
Stayed in Aug 2024
Family
5 review
5.0/5
Outstanding
Posted on Aug 30, 2024
It's okay. It's a smart hotel. It's convenient downstairs. It only takes ten minutes to walk to the West Lake. It passes by in77. A large shopping mall with a street full of haha. It is recommended to stay here.
Original TextTranslated by Google
Response from Property: Hello dear customer! Thank you very much for your support of Xiaoxi. We always believe that a good reputation must come from the most sincere satisfaction of the guests. Detailed service has always been our focus for a long time. We are very happy that you can give us a timely mention. We It is our honor to provide you with the best service. We very much welcome you to choose our hotel again whether you are on a business trip or traveling! Xiaoxi sincerely looks forward to your visit again!
Guest User
Cozy Queen Room
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 30, 2024
Overall, it's very good. The room is neat and clean, relatively small and fresh. The service of the lady at the front desk is very good, and the cocktails made by the brother are also very good. It's very close to the subway entrance, West Lake Scenic Area, and in77, and it's ok for cycling and hiking.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and your review of the hotel. Our hotel is located in the center of Hangzhou's Hubin business district, only a 5-minute walk to the West Lake and the Longxiang Bridge subway station. It is about 20 minutes from Hangzhou Railway Station. The hotel is about 25 kilometers from Hangzhou Xiaoshan Airport. It is about a 5-minute walk from the Ding'an Road subway entrance. It is surrounded by business, leisure and entertainment venues such as Intime in77, West Lake, Jiebai, Kerry Center, etc. The hotel is strategically located and has convenient transportation. We are honored to provide you with the highest quality service. The hotel's current breakfast start and end time is 7:00-12:00. All hotel staff wish you smooth work and happy life, and sincerely look forward to your visit again.
Guest User
Deluxe 2-bed Room
Stayed in Aug 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Aug 29, 2024
It is very close to West Lake and in77, and it only takes about ten minutes to walk there. The room is very big, as big as described in the introduction, but you can see the beautiful scenery of West Lake from a distance. There is a bus stop downstairs, which is very convenient for travel. There is also breakfast and supper + a cocktail. The price is quite worth it. I will consider staying here next time!
Original TextTranslated by Google
Response from Property: Thank you very much for your detailed comments. I will work harder in the future and hope to show my best to everyone, so that every family member can have a beautiful picture in their memory and feel at home. Although the gathering is short, the friendship will last forever. I look forward to one day in the near future, we will meet again at Sino Hotel and continue to chat and talk about family matters. When will we meet next time?
Guest User
Cozy Queen Room
Stayed in Aug 2024
Other
2 review
5.0/5
Outstanding
Posted on Aug 29, 2024
Very heartwarming. As soon as I arrived at the front desk, the lady at the front desk prepared tea for me and brought sugar for the children. During my stay, I asked the front desk at the lobby what time breakfast was. They replied that it started at 7 am and ended at 12. After I knew it, I said "Oh" and prepared to leave. But before I asked for any special requests, they took the initiative to ask if I had an early trip. I told the front desk that I had a 7 am train. The front desk was very considerate and said, "It's okay. I'll pack some simple food for you to eat on the way." I was really surprised and happy. In fact, if it is allowed, just help me get some simple bread and eggs. They agreed very readily. They said to leave it at the front desk when I check out and I will take it away directly. The next day, as expected, and when I checked out, the front desk recognized me, greeted me, and said that the road had been packed long ago. Here, take your time, and welcome to stay next time. I really appreciate it. It's great.
Original TextTranslated by Google
Response from Property: Dear little master, thank you very much for your comment. I am super happy to receive your praise. Satisfaction is the starting point, surprise and touching are our goals. I look forward to seeing you come back again, and Xiaoxi will bring you more beautiful things!