SSAW Boutique Hotel Hangzhou West Lake

SSAW Boutique Hotel Hangzhou West Lake Reviews

SSAW Boutique Hotel Hangzhou West Lake

No.29 Xueyuan Road, Hangzhou, ChinaView Hotel Details
SSAW Boutique Hotel Hangzhou West Lake
SSAW Boutique Hotel Hangzhou West LakeSSAW Boutique Hotel Hangzhou West LakeSSAW Boutique Hotel Hangzhou West Lake
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1 night

SSAW Boutique Hotel Hangzhou West Lake Guest Reviews

4.7/5
Outstanding
301 review
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All Reviews(301)
Positive reviews(289)
Reviews with photos/video(68)
Classy environment(51)
Delicious breakfast(43)
Quiet & comfortable(42)
Easy to get around(31)
Friendly front desk staff(22)
Close to metro(13)
Well designed(8)
Convenient parking(8)
Negative reviews(12)
Thi Nhu Nguyet
Deluxe Queen Room
Stayed in Aug 2023
Business travelers
1 review
4.2/5
Very Good
Posted on Aug 26, 2023
Hotel is a bit old but clean and good location for work and food arround. Breakfast is good, many choices with the price.
Response from Property: Dear friends, thank you for coming! Looking forward to seeing you next time!
Oldexplorer
Four Seasons Family Room
Stayed in Nov 2023
Friends
3 review
4.5/5
Great
Posted on Nov 18, 2023
The hotel room was spacious. Breakfast offered just right The location is walking distance to Huanglong S’pore center
Response from Property: Dear friends, thank you for staying in our hotel and having a good memory. We are looking forward to meeting you next time!
Tal
Deluxe Queen Room
Stayed in Sep 2023
Couples
10 review
5.0/5
Outstanding
Posted on Oct 3, 2023
We loved this hotel, the staff was so nice and helpful. I highly recommend and i will definitely come back.
Response from Property: Dear friends, thank you for staying in our hotel and having a good memory. We are looking forward to meeting you next time!
JHLSHA
Four Seasons City Room
Stayed in May 2023
Friends
7 review
4.0/5
Very Good
Posted on Jun 13, 2023
The hotel is perfectly good, we booked it since it was close to the venue where we had some activities during the weekend. Have stayed before, and dont mind staying again.
Response from Property: Dear friends, thank you for coming! Looking forward to seeing you next time!
DaBrownBandit
Deluxe Queen Room
Stayed in May 2023
Couples
75 review
5.0/5
Outstanding
Posted on May 9, 2023
Daily fresh fruit was provided. Next to the subway station. Front desk staff was extremely helpful. I would stay again.
Response from Property: Dear guests, thank you for your good comments and look forward to seeing you next time!
Guest User
Executive Business Room
Stayed in Mar 2023
Business travelers
36 review
3.5/5
Posted on Mar 11, 2023
quiet getaway from the hustle and bustle in the town center.
Guest User
Deluxe Queen Room
Stayed in Jun 2024
Business travelers
1 review
2.0/5
Posted on Jun 24, 2024
There are so many mosquitoes. I was bitten by mosquitoes several times in the room, restaurant and lobby. I don't know if the restaurant has no air conditioning or it is too small. I can sweat when I eat breakfast at 7 o'clock in the morning in the hot summer. Is it possible that the restaurant of such a big hotel doesn't even have air conditioning?
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Guest User
Four Seasons City Room
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 6, 2024
The hotel upgraded me to a room that was decorated in Chinese style. The room was great, the bedding was comfortable, the surroundings were quiet, and I had a good night's sleep. There were many types of breakfast, and the front desk service was meticulous. They also gave me children's toiletries when they saw that I was with a baby, and a bag of snacks when I left. I hope the meals in the set menu can be made better and more delicious. I will continue to stay at your house next time I come to the West Lake.
Original TextTranslated by Google
Response from Property: Dear guests! Thank you for your stay. We will continue to maintain high-quality service and excellent customer service standards, and strive to create a comfortable and warm living environment for every guest. Thank you again for your praise. Your encouragement is our greatest motivation~
Guest User
Special Promotion Queen Room
Stayed in May 2024
Couples
10 review
5.0/5
Outstanding
Posted on May 5, 2024
The location is very good, very close to the West Lake and Huanglong complex. It's nice to walk around at night, but you need to be careful to prevent mosquitoes when it's hot. The hotel has its own parking space, which is self-driving friendly. After checking in, they gave us fruits, and after checking out, they gave us small gifts, which is super good.
Original TextTranslated by Google
Response from Property: Dear guests! Thank you for your stay. We will continue to maintain high-quality service and excellent customer service standards, and strive to create a comfortable and warm living environment for every guest. Thank you again for your good comments. Your encouragement is our greatest motivation. I wish you a happy holiday!
S_ssyt
Deluxe Queen Room
Stayed in Apr 2024
Friends
27 review
4.5/5
Great
Posted on Apr 7, 2024
The hotel is very good from the outside and in a good location. It is basically the most cost-effective hotel near West Lake and Lingyin Temple. The facilities in the room are a little old. There are many types of breakfast. Overall, it is good.
Original TextTranslated by Google
Response from Property: Dear guests! Thank you for your stay. We will continue to maintain high-quality service and excellent customer standards, and strive to create a comfortable and warm living environment for every guest. Thank you for your comments. Your encouragement is our greatest motivation~
Guest User
Four Seasons Family Room
Stayed in Feb 2024
Family
3 review
5.0/5
Outstanding
Posted on Feb 21, 2024
The room is clean and well-designed. The bed is very comfortable. The hygiene is very good. The hotel is in an alley. It's quiet and quiet at night. The breakfast is delicious. The front desk service is enthusiastic. It's very convenient to take a taxi to the scenic spots. Next time I come to Hangzhou, it's my first choice. Lianjun Pavilion!
Original TextTranslated by Google
Response from Property: Dear guests! Thank you for your stay. We will continue to maintain high-quality service and excellent customer service standards, and strive to create a comfortable and warm living environment for every guest. Thank you again for your praise. Your encouragement is our greatest motivation~
Guest User
Deluxe Queen Room
Stayed in Feb 2024
Family
4 review
5.0/5
Outstanding
Posted on Feb 22, 2024
Free drinks in the minibar on the first night: very good Environment: very good Breakfast is really good!
Original TextTranslated by Google
Response from Property: Dear guests! Thank you for your stay. We will continue to maintain high-quality service and excellent customer service standards, and strive to create a comfortable and warm living environment for every guest. Thank you again for your praise. Your encouragement is our greatest motivation~
Guest User
Deluxe Queen Room
Stayed in Feb 2024
Family
21 review
5.0/5
Outstanding
Posted on Feb 3, 2024
The location is good, quiet, not far from the West Lake, has an artistic smell, there is a fire rope in the room for the first time, and it is convenient to eat. Next to Zhejiang University and the Provincial Procuratorate, you can make an appointment to visit. I just received two bottles of water. The bottles are a bit soft.
Original TextTranslated by Google
Response from Property: Dear guests! Thank you for your stay. We will continue to maintain high-quality service and excellent customer service standards, and strive to create a comfortable and warm living environment for every guest. Thank you again for your praise. Your encouragement is our greatest motivation!
Guest User
Deluxe Twin Room
Stayed in Dec 2023
Friends
3 review
5.0/5
Outstanding
Posted on Jan 8, 2024
Quiet in the bustle, free parking, unexpected breakfast, the best choice at the same price
Original TextTranslated by Google
6/12
Response from Property: Hello dear guest! Thank you for your stay. We will continue to maintain high-quality services and excellent guest standards, and strive to create a comfortable and warm stay environment for every guest. Thank you again for your praise, your encouragement is our greatest motivation!
Airuoshuimoqinghua
Deluxe Twin Room
Stayed in Dec 2023
Family
31 review
4.2/5
Very Good
Posted on Dec 29, 2023
The hotel lobby has a good exterior style, the room is large enough, the facilities are good, and the gym has enough equipment. It's a pity that I was participating in the Hangzhou Marathon this time and didn't go to the gym. The front desk service attitude is good.
Original TextTranslated by Google
Response from Property: Dear guests! Thank you for your stay. We will continue to maintain high-quality service and excellent customer service standards, and strive to create a comfortable and warm living environment for every guest. Thank you again for your praise. Your encouragement is our greatest motivation!