Zhejiang Narada Grand Hotel

Zhejiang Narada Grand Hotel Reviews

Zhejiang Narada Grand Hotel

No. 122 Shuguang Road, Xihu District, Hangzhou, Zhejiang, 310007, ChinaView Hotel Details
Zhejiang Narada Grand Hotel
Zhejiang Narada Grand HotelZhejiang Narada Grand HotelZhejiang Narada Grand Hotel
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Zhejiang Narada Grand Hotel Guest Reviews

4.8/5
Excellent
2889 review
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(2889)
Positive reviews(2842)
Reviews with photos/video(478)
Many amenities(445)
Easy to get around(304)
Loved the view(203)
Delicious breakfast(193)
Close to metro(121)
Friendly front desk staff(88)
Great swimming pool(59)
Excellent afternoon tea(23)
Negative reviews(46)
Wenjun Zhang
Superior Queen Room
Stayed in Sep 2023
Business travelers
15 review
4.7/5
Amazing
Posted on Sep 10, 2023
Good location for both business n leisure travelers. Nice service n food. In general all facilities is maintained well.
Response from Property: Hello dear customer! Thank you very much for your trust and support in our hotel, and we look forward to your next visit!
CHULANLAN
Baoshi Double Bed Room
Stayed in Jul 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Aug 15, 2024
room was spacious and service was superb
Sarp Kerman
Mountain-view Superior Queen Room
Stayed in Sep 2023
Family
4 review
5.0/5
Outstanding
Posted on Sep 17, 2023
Everything about the stay was great. Thank you for the hospitality, the hotel crew and Ingrid for making sure that everything went smooth!
Response from Property: Dear customer, hello! Thank you very much for your trust and support to our hotel, looking forward to your next visit!
Yu Chuan
Superior Queen Room
Stayed in Aug 2023
Solo travelers
7 review
3.5/5
Posted on Sep 22, 2023
Stayed in the old room, but was told the new renovated rooms are execellent! Note, when you check in, ask for the new rooms!
dombu
Liuxia Chengyun Double Bed Room
Stayed in Nov 2023
Couples
66 review
5.0/5
Outstanding
Posted on Jan 22, 2024
The location is prefect, very convenience, The room is clean
Response from Property: Dear customer, hello! Thank you very much for your trust and support to our hotel, looking forward to your next visit!
Mr1978
Mountain-view Superior Queen Room
Stayed in Nov 2023
Solo travelers
7 review
4.0/5
Very Good
Posted on Feb 5, 2024
Good not bad excellent food and good room
Response from Property: Dear customer, hello! Thank you very much for your trust and support to our hotel, looking forward to your next visit!
Raquel Monreal
Standard Double Room
Stayed in Jun 2022
Couples
47 review
5.0/5
Outstanding
Posted on Jun 18, 2022
We went to this hotel for a short holiday and it’s been the most amazing experience! When we got there the staff attended us in perfect fluent English! We got an upgrade to a better room due to the construction site nearby but honestly the noise wasn’t even noticeable. The breakfast is the best I’ve had in a long time huge variety of stuff western food, fresh juices, cereals, english breakfast, all kinds of dumplings… The leisure area is beautiful we played tennis and the coach was genuinely kind and we are still in touch with him, became our friend! Hahaha really nice sauna, steam room, awesome swimming pool, quiet gym… really really nice. And it’s got a Starbucks inside of the hotel… + great attraction the surrounding area. I absolutely recommend this place for foreigners and locals.
Response from Property: Dear guests and friends, thank you very much for choosing Grand LAN Hotel and thank you for your recognition of hotel service.Grand Hotel will continue to maintain high quality and excellent guest service standards and strive to create a comfortable and warm environment for every guest.Thank you again for your affirmation of the hotel and looking forward to coming again.
Neyaz
Baoshi Mountain View Double Bed Room
Stayed in Jun 2024
Booked for others
14 review
5.0/5
Outstanding
Posted on Jun 9, 2024
Perfect view
Guest User
Mountain-view Superior Queen Room
Stayed in Jul 2022
Couples
5 review
4.5/5
Great
Posted on Jul 25, 2022
What a wonderful hotel! Super nice staff, good location close to the metro station, beautiful mountain view. Clean swimming pool and good breakfast. I highly recommend this place.
FGTRTD
Mountain-view Standard Queen Room
Stayed in Oct 2021
Travel with friends
12 review
5.0/5
Outstanding
Posted on Oct 3, 2021
Hotel was in a great part of town, near many lovely restaurants. The lobby bar was the perfect place to have easy arrival cocktails. The breakfast was well varied. Not too far from the tea fields which was a must see.
Response from Property: Thank you for your stay. I hope we can serve you again next time.
Feng1
Mountain-view Superior Queen Room
Stayed in Oct 2021
Family
1 review
5.0/5
Outstanding
Posted on Oct 10, 2021
Very friendly and helpful staff. Room upgraded to a larger one and could check out later on the last day. Good swimming pool and the location is close to Baoshi Mountain.
Response from Property: Thank you for your stay. I hope we can serve you again next time.
Familie Lechner
Mountain-view Standard Queen Room
Stayed in Oct 2021
Family
9 review
5.0/5
Outstanding
Posted on Oct 5, 2021
When we arrived in the room, there was quite a lot of noise from the construction site from the street. Because of that, we got an upgrade to a bigger and better and more quiet room. Service was perfect. A real 5 Star hotel.
Response from Property: Thank you for your stay. I hope we can serve you again next time.
Emily Cannon
Standard Room (2 Beds)
Stayed in Oct 2021
Travel with friends
5 review
5.0/5
Outstanding
Posted on Oct 25, 2021
Perfectly located to see the sights of Hangzhou. The staff were incredibly friendly and helpful 😀
Response from Property: Thank you for your stay. I hope to see you again next time.
Guest User
Mountain-view Superior Queen Room
Stayed in Apr 2021
Couples
12 review
3.0/5
Posted on Sep 28, 2021
Positive: The room was fine and clean. The breakfast also satisfying and a good variety of choices. Negative: Subway Construction outside the window until late at night; The pool as almost every pool in China only usable with pool cap. However, the high price of the pool cap in the hotel seems a bit unjustified and the arrogant behaviour of the personnel at the pool area is also a bit dissatisfying.
Response from Property: Sorry for not providing you with a perfect check-in experience. Regarding your feedback, we will actively improve and hope to serve you again next time.
Guest User
Superior Twin Room
Stayed in Aug 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Sep 6, 2024
The hotel is in a great location, opposite the Butterfly Theater. You don't need to get out of the subway even when it rains, and you can go directly to Huanglong Station Exit 3. It is very convenient to go everywhere, the overall environment is clean and tidy, the room layout is spacious and bright, and the facilities are complete. Sasa is very awesome. She responded quickly to the room requirements on WeChat. The service is thoughtful and meticulous, which makes people feel warm.
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Response from Property: Thank you very much for your compliments! We are glad that you enjoyed the convenient location and clean and comfortable environment. For your room needs, we will further optimize the process to ensure faster and more accurate responses. If you have any other suggestions or need help, please feel free to contact us. Thank you again for your visit and valuable comments, and wish you a happy life!